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Doubletree Hotel Chelsea - New York City

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Doubletree Hotel Chelsea - New York City
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1,591 Reviews from our TripAdvisor Community

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Showing 1,430: English reviews
San Jose, California, United States
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed yesterday NEW via mobile

This is the third hotel in Chelsea I've stayed at while visiting New York. They all have the same layout. Small rooms and limited elevators. Like other people who have reviewed this hotel, I was frustrated with the wait time of the elevators. I've waited as long as 15 minutes. But I realized "it is what it is". I'm sure... More 

Helpful?
Thank Darryl L
usa
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed yesterday NEW via mobile

I read the earlier reviews about long lines at elevator etc. however, I did not experience the lines. Rooms in NYC are small so no surprise their. Bed was comfortable. High floor room so no street noise 29 th street is filthy though. But can't blame hotel for that

Helpful?
Thank msingh8875
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed yesterday NEW via mobile

I came to visit NYC for Chris Tomlin concert at Madison Square Garden on July 23. This time I brought my friend to the concert. My older friend is too tired walking in a hot weather. I have decided to walk to Doubletree Hotel Chelsea and arrived at 1:30pm to see if the room is ready. I was greeted by... More 

Helpful?
Thank Atit W
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed 2 days ago NEW via mobile

This hotel is located in a prime area which is what goes for them that make people come here. Staff are nice and they try their best but overall, I was not satisfied with the 5 nights we spent here. They have no fridge or microwave in the rooms. You have to request for refrigerator when you arrive. Which we... More 

Helpful?
Thank Mojibade O
Johnstown, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 5 days ago NEW

Staff was great! Location of hotel is good. Rooms are VERY small - you don't even have a closet. Would not stay there again because of how small the rooms were. Cookies are good. I have nothing else to say and I am just taking up space at this point.

Review collected in partnership with DoubleTree by Hilton

Helpful?
1 Thank Julie F
Calvin P, On behalf of the hotel staff at Doubletree Hotel Chelsea - New York City, responded to this review

Thank you for writing a review about your recent stay at our hotel. We are very sorry you were unhappy with our guestrooms. We appreciate your feedback, and will keep your comments in mind while we work to improve our guest experience. We hope you’ll stay with us again soon and tell us what you think about our improvements. More 

Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 5 days ago NEW via mobile

The hotel is not so spesial but good. Free but very slow wifi. Breakfast was good but expensive. Incredible wiew from 23rd floor. Very central location. Near empire state building, the subway, restaurant's, etc. Chelsea is also a very nice district. Pretty good:)

Helpful?
1 Thank golina123
Glenrothes, United Kingdom
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 6 days ago NEW via mobile

Hotel staff were friendly and helpful - location excellent - very close to Empire State Building. I was travelling with my sister in law and my son and had requested a room with 3 beds - this was potentially an Expedia problem but hotel was unable to offer this . Most of holiday spent out and about but it did... More 

Helpful?
Thank HMVS2013
Oviedo, Florida
Level Contributor
42 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Was greeted by friendly staff with a goody bag of bottle waters and yummy warm cookies. Hotel room was clean and comfortable. Was a very nice home away from home stay while in NYC. Only wish breakfast was included with the room. You could pay extra to add it to your room though. Had a great location near all the... More 

Helpful?
Thank lit15
Frisco, Texas
Level Contributor
67 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed 1 week ago NEW via mobile

Clean room. Small room. Not a lot of services. Still had the cookies. Hot water worked well. I should probably be happy with that in NYC. Clean sheets. Clean bathroom. Small desk. Small Armoire, no closet. They did provide a list of restaurants and bars, but I did much better with Trip Advisor.

Helpful?
Thank FriscoResident1997
Portland, Connecticut
1 review
5 of 5 stars Reviewed 1 week ago

I was upgraded to the penthouse room and it was spectacular- with a view of the empire stat building! Great service at the hotel. The neighboorhood was not great- but it was close to important site seeing (ie empire state building).

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Susan T
Questions? Get answers from hotel staff and past guests. Ask a question

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Staying in Chelsea

Neighborhood Profile
Chelsea
Home to hundreds of art galleries, beautiful brownstones, and one of New York’s newest and most popular attractions, Chelsea is one of the city’s jewels when it comes to neighborhood life. The contemporary art scene is an integral part of the neighborhood’s identity, with gallery openings almost every night of the week and countless exhibits to explore. As a longtime hub of gay culture in New York City, it’s also a diverse district with a vibrant nightlife scene. The opening of the High Line, an abandoned elevated train track transformed into a world-class pedestrian park, gave this neighborhood new life as a tourist destination. The High Line provides visitors with a tranquil, elevated space with incomparable views, providing an unparalleled way to experience the city.
Explore this neighborhood
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Relax in the comfort of our beautiful DoubleTree by Hilton Hotel in Chelsea. Choose from a variety of room types including Empire State Building views. Our hotel is located in the heart of New York City but right outside the hustle and bustle of the noisy city streets. ... more   less 

Additional Information about Doubletree Hotel Chelsea - New York City

Address: 128 West 29th Street, New York City, NY 10001
Location: United States > New York > New York City > Chelsea
Price Range: $175 - $463 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Doubletree Hotel Chelsea - New York City 4*
Number of rooms: 236
Reservation Options:
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Also Known As:
Doubletree New York City
Hotel Style:
#189 Luxury Hotel in New York City
#199 Family Hotel in New York City
#217 Business Hotel in New York City
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