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DoubleTree by Hilton Hotel New York City Chelsea

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128 West 29th Street, New York City, NY 10001-5301
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Traveler (434)
Room & Suite (263)
Dining (22)

About

#388 of 508 hotels in New York City
Location
Cleanliness
Service
Value
Relax in the comfort of our beautiful DoubleTree by Hilton Hotel in Chelsea. Choose from a variety of room types including Empire State Building views. Our hotel is located in the heart of New York City but right outside the hustle and bustle of the noisy city streets.
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Full view
Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Car hire
Business Center with Internet Access
Fax / photocopying
Wifi
Restaurant
Breakfast buffet
Vending machine
Taxi service
24-hour security
Baggage storage
Concierge
Newspaper
Non-smoking hotel
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Air conditioning
Desk
Housekeeping
Room service
Coffee / tea maker
Cable / satellite TV
Flatscreen TV
Bath / shower
Safe
Seating area
Telephone
Wardrobe / closet
Clothes rack
Private bathrooms
Wake-up service / alarm clock
Complimentary toiletries
Hair dryer
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Room types
City view
Landmark view
Non-smoking rooms
Suites
Family rooms
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Good to know
HOTEL CLASS
HOTEL STYLE
City View
Mid-range
Languages Spoken
English
Hotel links
Special Offer:Price Match Guarantee
2,577Reviews72Q+A100Room tips
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Popular mentions
Darragh Walsh wrote a review Aug 2020
Dalkey, Ireland27 contributions4 helpful votes
When I arrived in New York I was exhausted after the long flight but luckily the staff were so uplifting it cheered me up. As upon arrival we were gifted a bottle of water and warm cookies. The rooms were clean but basic but you’re not really in them when in New York. This hotel is a few minutes walk to Times Square making it close to everything. Only having one lift working a time was annoying. Some of the staff had an attitude but most were nice. The hotel arranged a taxi for us to tack us to JFK. Overall it was a good stay
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Date of stay: January 2020Trip type: Traveled with family
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Michael L wrote a review Mar 2020
Norristown, United States2 contributions1 helpful vote
I will definitely stay in any hotel by Hilton - especially DoubleTree. Thank you for making me feel safe. The place was spotless, the room had a view of the Empire State Building and the beds were so clean, smelled so fresh and I actually had a great night sleep.
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Review collected in partnership with DoubleTree by Hilton
Date of stay: March 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
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Response from TammyS2705, Manager at DoubleTree by Hilton Hotel New York City Chelsea
Responded Mar 17, 2020
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback. It was a pleasure to have you staying with us and look forward to seeing you again.
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jbeutell262 wrote a review Mar 2020
1 contribution
Staff is always helpful and kind. They continued to provide solid service with a friendly manner despite there being a city-wide and national emergency regarding the virus, I look forward to returning again in happy and safer days.
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Review collected in partnership with DoubleTree by Hilton
Date of stay: March 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
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Response from TammyS2705, Manager at DoubleTree by Hilton Hotel New York City Chelsea
Responded Mar 17, 2020
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback . It was a pleasure to have you staying with us and look forward to seeing you again.
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Departure65058465264 wrote a review Mar 2020
1 contribution1 helpful vote
I have been a longtime Diamond member and have stayed at several Doubletree hotels and have always go free breakfast but now at this one I was told that only a continental breakfast will be served free, that means eggs, bacon, pancakes and such will be an extra charge. This is ridiculous especially since the website shows the full breakfast just like I'm used to. So do not stay here if you are expecting the usual breakfast. I will be changing hotels.
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Date of stay: March 2020
1 Helpful vote
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Response from TammyS2705, Manager at DoubleTree by Hilton Hotel New York City Chelsea
Responded Mar 17, 2020
Thank you for taking the time to share your experience about your recent stay at our hotel. As a Hilton Honors member, you are our most valued guest. We sincerely appreciate your feedback and we are very sorry we did not exceed your expectations. We have communicated your concerns to higher management. Your comments will help us as we continually work to improve our guest experience. At Double Tree by Hilton, we promise to do whatever it takes to ensure you are satisfied and hope you will consider staying with us in the future.
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Albert M wrote a review Mar 2020
1 contribution
They think they should have a site . What they should worry about is a respectful way in which I was treated then turned 180degrees and ignored me and still go kiss up to many other guests. I felt like I was a bother up there
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Review collected in partnership with DoubleTree by Hilton
Date of stay: March 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
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Response from TammyS2705, Manager at DoubleTree by Hilton Hotel New York City Chelsea
Responded Mar 17, 2020
We regret that we were not able to provide you with the quality of service you deserve during your recent stay. We strive for flawless service delivery at our hotel, and we are always looking for ways to ensure that each guest experiences the very best we have to offer. Your feedback will help us to continue to improve our training processes, and we hope you will return to stay with us to experience the results of that work for yourself
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PRICE RANGE
$116 - $347 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
doubletree new york city
LOCATION
United StatesNew YorkNew York CityTenderloin / Chelsea / Manhattan / Midtown
NUMBER OF ROOMS
236
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Frequently Asked Questions about DoubleTree by Hilton Hotel New York City Chelsea
Which popular attractions are close to DoubleTree by Hilton Hotel New York City Chelsea?
Nearby attractions include Manhattan Skyline (0.3 miles), Empire State Building (0.3 miles), and Escape Room Madness (5th Floor) (0.2 miles).
What are some of the property amenities at DoubleTree by Hilton Hotel New York City Chelsea?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at DoubleTree by Hilton Hotel New York City Chelsea?
Top room amenities include air conditioning, a flat screen TV, and a desk.
What food & drink options are available at DoubleTree by Hilton Hotel New York City Chelsea?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at DoubleTree by Hilton Hotel New York City Chelsea?
Yes, paid public parking nearby is available to guests.
What are some restaurants close to DoubleTree by Hilton Hotel New York City Chelsea?
Conveniently located restaurants include NY Pizza Suprema, The NoMad Bar, and Stumptown Coffee Roasters.
Are there opportunities to exercise at DoubleTree by Hilton Hotel New York City Chelsea?
Yes, guests have access to a fitness center during their stay.
Are any cleaning services offered at DoubleTree by Hilton Hotel New York City Chelsea?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at DoubleTree by Hilton Hotel New York City Chelsea?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Are there any historical sites close to DoubleTree by Hilton Hotel New York City Chelsea?
Many travelers enjoy visiting The National 9/11 Memorial & Museum (2.7 miles), World Trade Center Memorial Foundation (2.7 miles), and Hamilton Park (2.1 miles).
Does DoubleTree by Hilton Hotel New York City Chelsea have any great views?
Yes, guests often enjoy the city view available here.