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DoubleTree by Hilton Hotel New York City Chelsea

Traveler (356)
Room & Suite (242)
Dining (21)

About

#382 of 501 hotels in New York City
Location
Cleanliness
Service
Value
Relax in the comfort of our beautiful DoubleTree by Hilton Hotel in Chelsea. Choose from a variety of room types including Empire State Building views. Our hotel is located in the heart of New York City but right outside the hustle and bustle of the noisy city streets.
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Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Business Center with Internet Access
Fax / photocopying
Concierge
Parking
Free internet
Wifi
Internet
Restaurant
Breakfast buffet
Special diet menus
Vending machine
Newspaper
Non-smoking hotel
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Non-smoking rooms
Suites
Air conditioning
Housekeeping
Room service
Safe
Flatscreen TV
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Languages Spoken
English
Hotel links
Visit hotel website
Special Offer:Price Match Guarantee
Hotel deals

Location

Full view
100Great for walkers
Grade: 100 out of 100
442Restaurantswithin 0.3 miles
110Attractionswithin 0.3 miles
Neighborhood
Midtown
This is the iconic New York that so many visitors imagine before they visit - spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's paradise where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
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2,453Reviews
65Q+A
100Room tips
Traveler rating
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Popular mentions
Like all hotels in NYC this is pricey. We had a room for four that was very cramped. The staff were nice. The bar and restaurant was limited and the hotel feels claustrophobic. Nice outside area and convenient for Chelsea landmarks.
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Hotel's Favorite
We visited NYC and were very happy with our stay at the Double Tree Chelsea for 3 nights in June 2019. Mom and 2 adult daughters. The hotel was very clean and comfortable. The beds were excellent quality, providing. a great sleep.The bathroom had good quality fixtures, and the shower worked great! There are many complaints about the elevators, we stayed on the 21st floor, the hotel was very busy, and we never had any issues. The light on the elevator showed what floor and direction it was travelling. Always greeted upon entering the hotel by the staff, and a dispenser of fruit infused water. This was a treat after exploring the city in the June heat.Our stay was during the parade, which kept the street busy with the floats. The staff at the hotel were excellent! Everyone we encountered was welcoming and pleasant. We stayed for 3 nights, and our flights left the city late at night, and they were very helpful as we stayed around the hotel area until departure time. All of the friendly faces at the hotel welcomed us very warmly. I was happy to be able to leave a few parade giveaways for the staff, and they were very thankful! Thank you for making our trip so special!
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The staff couldn't have been nicer to my 6 year-old son! The bed was comfy. The bathroom was quite small, but it was clean. The hotel is within easy walking distance to and from Penn Station/MSG , and subways. My only complaint is that the carpet had a couple of skeevy stains on it. I should mention we stayed during a midsummer power outage and were extremely relieved that this hotel was NOT affected--hooray for steady lights and AC on a hot summer night!
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Review collected in partnership with DoubleTree by Hilton
Room service staff were extremely unprofessional on the phone and actually hung up on us. Tray from our Room service wasn't picked up the entire time we were there. We used the laundry service and was overcharged. Thankfully the front desk woman Brittany was great. The room itself was small given the price per night.
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Review collected in partnership with DoubleTree by Hilton
I haven’t even started my stay and I received a very rude response from the Front Desk (Brittany McQuiller) only because I asked for an early check-in. That’s fine if no possible but doesn’t matter the subject. Customers should be treated ALWAYS with respect. Bad experience so far.
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PRICE RANGE
$132 - $404 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
doubletree new york city
LOCATION
United StatesNew YorkNew York CityManhattan / Tenderloin / Chelsea / Midtown
NUMBER OF ROOMS
236
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