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Luxurstay B&B

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Luxurstay B&B
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6 Reviews from our TripAdvisor Community

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Showing 2: English reviews
Australia
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14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
1 of 5 stars Reviewed May 15, 2009

Work collegue and I booked in March. as per website thought we were getting two rooms at 4 Star standard as per website. Told booking confirmed but had to secure with deposit by paypal. Deposit made immediately but no official confirmation post transaction. Contacted Joumey the 'host' a few days prior to arriving in NY, he e-mailed back to confirm but stated new address to go to. He was not there when we arrived and had to call him. Finally we got in to find it was not finished, not fully refurbished and not 4 star. No linen on beds and had to wait until later that night for keys to be cut for rooms and one lock not working and thus had tradesman there that night to repair. They were NOT 4 Star and far from it. Did not have air-conditioning, fan, light globes in lamps, no phone, no microwave, no towel or clothes hangers in rooms or bathroom, had TV but no connection to power or cable TV connected. One of the rooms on a smoking floor and it stunk! Fresh paint in rooms... More 

Helpful?
10 Thank astitraveller
ogjester407
1 review
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed April 17, 2009

The owner of this place is very inconsiderate and unprofessional! We were supposed to stay here back in October only to receive an email from the owner informing us of unfortunate "water damage" and we wouldn't be able to stay there that week while he makes repairs. However, he did offer us two free nights when we could reschedule our trip. Understandable, so we eventually rescheduled our trip for April and emailed him with our dates. He emailed me back that the dates were available, but I never received an official confirmation. A week before the trip I emailed him to confirm our reservations and never heard back. I emailed him multiple times and called him even more times (all to voicemail). Not once did I get a response or confirmation. Long story short, we ended up having to make last minute reservations at another hotel because I never heard back from him.

I don't know about you, but I find this COMPLETELY unprofessional and would never treat...
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Helpful?
7 Thank ogjester407

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Amenities

In your room
  • Air Conditioning
Services
  • Laundry Service

Additional Information about Luxurstay B&B

Address: West 122nd St., New York City, NY 10027
Location: United States > New York > New York City > Manhattan , Morningside Heights
Amenities:
Children Activities (Kid / Family Friendly)
Number of rooms: 107
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