We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

Ace Hotel New York

Show Prices
Certificate of Excellence
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
Book on
or compare prices from up to 200 sites including:
Professional photos
Ace Hotel New York
View Map
{"widget":{"name":"ibex_baseline_photo_carousel","template":"ibex_baseline_photo_carousel__widget","dust":{"nav_controls":"ibex_baseline_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_baseline_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"moduleList":["handlers"]},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

1,622 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
There are newer reviews for Ace Hotel New York
See the most recent reviews
Showing 1,312: English reviews
Santa Monica
Reviewed September 3, 2013 via mobile

Stayed a weekend here and the best thing about the hotel is its location - walking distance to just about everything. The hotel seems to actually be a converted apartment building. Rooms are a bit on the small side but clean and comfy and who's sticking around in their hotel room in New York anyways? The lobby is a very...

 Report
Helpful?
1Thank cruisernut
AshtonatAce, Manager at Ace Hotel New York, responded to this review

Dear cruisernut, We value your feedback and thank you for taking the time to post your comments. Your weekend sounds wonderful and I hope you will return for many more NY adventures. Please let me know if I can assist! Warm regards, Lisa and the Staff of Ace NY

Commugny, Switzerland
Reviewed September 3, 2013

Funky, retro environment, great service. Restaurant a bit too full of its own importance vs focused on customer needs, but food very good. Like the location on 29th Street / 5th. Lobby far too noisy during the day to enjoy really though. Recommended for a fun place to stay with nice rooms and great location.

 Report
Helpful?
1Thank meltedmind
AshtonatAce, Manager at Ace Hotel New York, responded to this review

Hi meltedmind: Many thanks for your visit and feedback. Everyone likes a fun place with nice rooms and a great location and we were happy to hear you enjoyed your stay. Please accept my apologies for your restaurant experience. I have forwarded your comments to the manager, who will certainly address our concerns with the staff, if I can assist...

Tel Aviv, Tel Aviv, Israel
Reviewed September 3, 2013

Cool hotel in a great location. The rooms were clean and comfortable, and the quirky writings on the walls were refreshing. The lobby is really extraordinary - full of people and music, you feel like you're in the right place at the right time. Staff was helpful and friendly. We are a family of 5 so took the medium sized...

 Report
Helpful?
1Thank Danny A
AshtonatAce, Manager at Ace Hotel New York, responded to this review

Hi Danny A. We are happy to read you and your family enjoyed your stay and we thank you for taking the time to offer your feedback! The saying, "Everything is going to be alright" greets me every morning I arrive and it has the same impact it did when I came here to interview. Thank you for noticing and...

Clinton Township, Michigan
Reviewed September 2, 2013

You won't be disappointed. This hotel has spacious rooms that are unique. The staff is young, professional and helpful. The Breslin, located within the hotel, serves an English breakfast. It's located in Chelsea and close to the Empire State Building, Madison Square Garden. Walk to Chelsea Market or to the theatre district. Enjoy!

 Report
Helpful?
1Thank Madre25
AshtonatAce, Manager at Ace Hotel New York, responded to this review

Hello Hello Madre25, Thank you for your review and also for offering your location tips for future travelers! Super thoughtful of you and we certainly look forward to your return visits to us, See you soon, The Staff at Ace NY

Surprise, Arizona
Reviewed September 1, 2013

What a cool hotel. The main lobby is like a local hangout. People on their laptops, drinking coffee or a cocktail from the bar. At night the lobby transforms itself into a night club with a DJ. And the hotel staff could not have been more friendly. We arrived early and our room wasn't ready yet. They gave us a...

 Report
Helpful?
Thank Anne G
AshtonatAce, Manager at Ace Hotel New York, responded to this review

Hi Anne G, We are glad you enjoyed your visit and thank you so much for your feedback. Hope to see you soon, The Staff at Ace NY

Padua, Italy
Reviewed September 1, 2013

We stay 6 nights with my wife and my son, the hotel is better than you aspect! The music in the lobby was very kindly and the people you can meet too. Also the restaurant where is possible to eat an amazing hamburgher and good breakfast.

 Report
Helpful?
Thank Andrea M
London, United Kingdom
Reviewed August 30, 2013

We were in the city for a dinner and needed somewhere central & could not have found a better place. It's a dark, grungy super stylish lobby with staff to match. Service is sharp and professional. The room was a great size with a comfortable bed, large 4 seater table, and all the usual set up with plenty available to...

 Report
Helpful?
Thank MrBowker
AshtonatAce, Manager at Ace Hotel New York, responded to this review

Dear Waikokowai, Thank you for your visit and especially for noticing one of my favorite times in the lobby - the morning! It all seems to unfold at such a perfect pace - and the Stumptown coffee helps a lot. Sorry about the noise issues and please let me now if I can assist on your next visit. I will...

UK
Reviewed August 30, 2013

Just got back from a five night stay here and absolutely loved it! Staff were friendly and helpful. I asked for a room on the higher floors and was given a great room on floor 11. Complimentary checkout through until 1.00pm and the reception staff kidnly printed off my boarding pass. Housekeeping was great and I would certainly return to...

 Report
Helpful?
1Thank atlas2009
AshtonatAce, Manager at Ace Hotel New York, responded to this review

Dear atlas2009, We are happy to read you enjoyed your stay and that your requests were handled happily and efficiently! Your kind words mean a lot to us and we hope you will come back soon! xoxo The Staff of Ace NY

Belmar, New Jersey
Reviewed August 29, 2013

Must say working and living in NY i've seen and stayed in many Hotels. But nothing quite like this one... I absoloutely loved the hipster vibe from the moment you enter the Hotel. The main lobby is filled at all times with locals and guests alike with there PDA's, Laptops enjoying free WIFI while having a cocktail from the lobby...

 Report
Helpful?
Thank Noel S
AshtonatAce, Manager at Ace Hotel New York, responded to this review

Hi Noel S. Thank you for taking the time to tell us about your visits, It was a pleasure having you. Are you here now? (Ha ha!) Come back soon - we look forward to seeing you again! xoxo The Staff at Ace NY

NC
Reviewed August 29, 2013

I recently returned from a business trip to NYC -I stayed at the Ace Hotel. It's a fun, hip place, rooms were large for NYC standards. I booked a medium room and a bathtub was my priority so I ended up on the 3rd floor. Upon arrival, I upgraded ($30 a night extra) for a room with a "view". Got...

 Report
Helpful?
1Thank BMinton
Questions? Get answers from hotel staff and past guests. Ask a question

1,075 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (718)
Viewed
Hotel & Grounds (130)
Viewed
Bathroom (71)
Viewed
Dining (18)
Viewed
Room/Suite (237)
Viewed
View from Room (36)
Viewed
Business Center/Function Rooms (3)
Viewed
Family/Play Areas (1)
Viewed
Other (222)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (354)
Viewed
Amenities (3)
Viewed
Cheap Queen Room (94)
Viewed
Large Room (29)
Viewed
Loft (28)
Viewed
Medium Room (23)
Viewed
Dining (51)
Viewed
Small Room (28)
Viewed
The Hotel (86)
Viewed
Twin Bunk Room (12)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (3)
Viewed
Hotel & Grounds (3)
Check In Check Out
Hotels you might also like...
Travelers also viewed these New York City hotels
Manhattan
The NoMad Hotel
The NoMad Hotel
#37 of 463 in New York City
752 reviews
Chelsea
Innside New York Nomad
Innside New York Nomad
#60 of 463 in New York City
1,134 reviews
Midtown
Hotel Chandler
Hotel Chandler
#132 of 463 in New York City
3,100 reviews
Show Prices
Show Prices
Show Prices
The Paul Hotel
#288 of 463 in New York City
522 reviews
West Village
The Standard, High Line
The Standard, High Line
#159 of 463 in New York City
2,623 reviews
Midtown
Hyatt Herald Square New York
Hyatt Herald Square New York
#161 of 463 in New York City
763 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
Deluxe room at the Ace Hotel. Spacious room with high ceilings, large windows and large bathroom. ... more   less 

Additional Information about Ace Hotel New York

Address: 20 West 29th Street, at Broadway, New York City, NY 10001-4502
Location: United States > New York > New York City > Manhattan
Price Range: $159 - $456 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Ace Hotel New York 4*
Number of rooms: 260
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Priceline and Jetsetter so you can book your Ace Hotel New York reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Ace Hotel New York City
Hotel Style:
#121 Romantic Hotel in New York City
#150 Luxury Hotel in New York City
#156 Family Hotel in New York City
#203 Business Hotel in New York City
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travelers have asked, with answers from Ace Hotel New York staff and other travelers.
8 questions
Ask a question

See all questions (8)

Questions? Get answers from Ace Hotel New York staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“We stayed in 1212 and the view of the Empire State was amazing!”
 of 5 bubbles davidpU1002UE, yesterday | Read review
“The higher up you go, the less you'll hear. Lobby is loud but lively.”
 of 5 bubbles Joizee_HD, 1 week ago | Read review
“Go higher for quieter room, lofts are great but v pricey!”
 of 5 bubbles mackdaddynewton, 2 weeks ago | Read review
“High floor - try and book a bigger room to get a good view”
 of 5 bubbles cw19_86, 2 weeks ago | Read review
“Higher floor for views and to be away from the lobby bar.”
 of 5 bubbles RachaelD86, 4 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
Enter dates for best prices
Check In Check Out
Price Your Stay