Ace Hotel New York
20 W 29th Street Broadway, New York City, NY 10001-4502
Lowest prices for your stay
$199
Free cancellation until 02/11/23
$199
Free cancellation until 02/11/23
$199
$167
Booking.com$199
Travelocity$199
Priceline$199
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Room & Suite (767)
What is Travelers’ Choice?
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About
#67 of 519 hotels in New York City
Location
4.4
Cleanliness
4.5
Service
4.3
Value
3.9
Travelers' Choice
Reception - Ace Hotel NYC.
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Property amenities
Paid private parking nearby
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Nightclub / DJ
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Business Center with Internet Access
Wifi
Yoga room
Coffee shop
Restaurant
Meeting rooms
24-hour security
Baggage storage
Concierge
Non-smoking hotel
Shops
ATM on site
Doorperson
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Desk
Room service
Safe
Coffee / tea maker
Minibar
Flatscreen TV
Bath / shower
Telephone
VIP room facilities
Iron
Private bathrooms
Refrigerator
Electric kettle
Radio
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Trendy
Languages Spoken
English, Spanish
Location
100Great for walkers
Grade: 100 out of 100
380Restaurantswithin 0.3 miles
117Attractionswithin 0.3 miles
Contact
20 W 29th Street Broadway, New York City, NY 10001-4502
Getting there
28th StNew York City Subway1 min
34th St – Herald SquareNew York City Subway6 min
Rental CarsSee rental cars from $39/day
2320Reviews18Q+A100Room tips
Reviews
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This is my third stay at an Ace (twice in Portland), so we knew what we were getting into. First, the amazing: the view of the Empire State building was spectacular. Second, the great: really roomy, fabulous shower with good pressure, solid bath products, robe, TWO luggage racks ❤️, good sheets, great lobby, super-friendly and helpful staff, clean, location is convenient to Penn Station and you can easily grab a bus up Madison to the Upper East Side museums (this is what people in Manhattan do), Stumptown off the lobby. Third, the meh (only 4 stars): our bed was too soft and was kind of sagging in the middle and we were next to the elevator, which was fine for me, but kept my husband up. It was also a little too warm and he had to open the window and run the AC in January (I slept through all of that). Also, if you're not used to NYC, please drink the tap water instead of buying bottles. It's good. Really, it is.…
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Date of stay: January 2023Trip type: Traveled as a couple
Room Tip: Drink the water from the sink
It's easier to get to Rockefeller Center, the Met, the Guggenheim,...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Purdom P wrote a review Jan 28
Love this hotel. Great rooms. The staff is amazing. The staff is super accommodating and go out of their way to help. Great hotel lobby bar. Love the atmosphere. This is my office away from home when I’m in nyc.
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Date of stay: January 2023Trip type: Traveled on business
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Justin A wrote a review Jan 23
The hotel was great except there was zero hot water my entire visit (01/15/23-01/20/23). I was told by the front desk at check out there was a hot water outage and they would look at adjusting my bill. This was being expensed by my company, so I could care less about that. Taking cold showers in the middle of January in NYC was ridiculous. Hope they can somehow make this right. For a hotel of this caliber, no hot water is unacceptable.
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Date of stay: January 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from David Spillane, Guest Services / Front Office at Ace Hotel New York
Responded 3 days ago
Hello JusinaY9447Wp Thank you for taking the time to review and stay with us at ACE NY. I am very sorry for the issues you faced while with us. I would love to discuss this further. Please reach out to me directly so we can discuss this. We hope to have you back again soon with us. Please reach out when you stay with us again. Best, David Spillane Director of Front Office david.spillane@acehotel.com
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Have not been back to NYC or the Ace since Covid hit, and we were back for 2 nights this January. The ACE upgraded our room to a fabulous corner room with views of the Empire State building. Huge room! Lots of light (5 Windows)! AND...a hand written note welcoming us back with drink and breakfast vouchers! Love the ACE. Friendly staff. Totally rocking public spaces with free wifi! Great example of Retrofuturism. Wow! The only thing we did not like was that we had to leave.....
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Date of stay: January 2023
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from David Spillane, Guest Services / Front Office at Ace Hotel New York
Responded 1 week ago
Hello hhD4938VQ, Thank you for taking the time to review and stay with us at ACE NY. We are so happy that you enjoyed your time with us! The view from our Loft is definitely a sight to behold and so happy you got to experience it. We hope to have you back again soon with us. Please reach out when you stay with us again. Best, David Spillane Director of Front Office
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Nancy Illback C wrote a review Jan 15
There was a mistake with the date of my booking. Freddy was so incredibly helpful, patient and reassuring. He worked with us to make it all work. It was a pleasure and I enjoyed being at the hotel more knowing people like Freddy were working at the hotel.
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Date of stay: January 2023Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from David Spillane, Guest Services / Front Office at Ace Hotel New York
Responded 2 weeks ago
Hello Nancy, Thank you for taking the time to review and stay with us at ACE NY. I am so happy Freddy was able to assist you with your reservation and get you all squared away with us. We hope to have you back again soon with us. Please reach out when you stay with us again. Best, David Spillane Director of Front Office
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Great Hotel, I've stayed there dozens of times because it is comfortable, well located and witty. I like art and this hotel is artfully designed and well located near Chelsea galleries. In addition a new very delicious restaurant just opened off the lobby. Also, many of the rooms have a guitar and record turntable.
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Date of stay: January 2023
Value
Location
Service
Room Tip: Corner rooms are large and well appointed
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from David Spillane, Guest Services / Front Office at Ace Hotel New York
Responded 2 weeks ago
Hi Craig, It is always a pleasure to have you with us. We hope to have you with us soon when you return to NYC. Hope you enjoy your time down south and we are always here waiting. Please reach out when you stay with us again. Best, David Spillane Director of Front Office
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This wasn't my first time at the Ace Hotel in Manhattan, nor will it be my last. This is my favorite place to stay in NYC for a variety of reasons. The location absolutely cannot be beat. The Lobby Bar is a wonderful space, there is a Milk Bar bakery downstairs, all of the hotel staff are so cool, and the rooms can't be beat. I had a double room this time, with an extraordinary view of the Empire State Building, a turntable with curated LPs, a guitar to play, a SMEG fridge as well-stocked mini-bar, and the original art in each room that I've come to love. On top of all that, a friend told the front desk I'd just lost a family member, and they went out of their way to make me feel extra welcome with a personalized welcome note, drink tickets, and a room upgrade. I love the Ace Hotel Manhattan and can't recommend it highly enough. …
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Date of stay: January 2023Trip type: Traveled with friends
Value
Location
Service
Room Tip: Even if the Lobby Bar looks crowded, check in with the bartender. They have tables set aside for...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from David Spillane, Guest Services / Front Office at Ace Hotel New York
Responded 3 weeks ago
Hello 143darylec Thank you for taking the time to review and stay with us at ACE NY. Thank you so much for your loyalty to Ace. I am so happy that we always provide the service you expect and have been consistent. We cannot wait to have you back again soon with us. Please reach out when you stay with us again. Best, David Spillane Director of Front Office
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Such an awesome hotel. Great location, great vibe. Huge king sized room that was unique. Rates are great post holiday season. We had brunch at the new restaurant next door. Lovely. We will be back. Pic of our view of the Empire State Building from the 11th floor.
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Date of stay: January 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from David Spillane, Guest Services / Front Office at Ace Hotel New York
Responded 3 weeks ago
Hello SJBK_74, Thank you for taking the time to review and stay with us at ACE NY. So happy you enjoyed your time with us! We hope to have you back again soon with us. Please reach out when you stay with us again. Best, David Spillane Director of Front Office
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
What do you need from One hotel when you travel in vacation?! A good location close to all sightseeing points, near to metro or bus station, connection to JFK airport. Yes, they have them all. But you want to feel like a rockstar in NY. Check the loft room :) guitars, vinyl player and records, a mix of new and vintage style furniture and a extremely confortable bed king size; all things in the right place and amazing view to Empire State Building, 5th avenue and Time Square. The muse is there, you just need to play the music. And if you get hungry just reserve a table to Koloman Restaurant, it’s downstairs with entrance from the lobby and food really rocks. If you’re not hungry, just try the bar covered by the US vintage flag and try any drinks, the atmosphere will keep you busy few hours or up to midnight. And then you can continue to party in the city anywhere, you already have the NYC identity. Ace services for amazing place. Looking forward to come back.…
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Date of stay: December 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from David Spillane, Guest Services / Front Office at Ace Hotel New York
Responded 3 weeks ago
Hello 635marinc, Thank you for taking the time to review and stay with us at ACE NY. So happy you were able to jam out in our Loft room! It is truly a unique experience in NYC. We hope to have you back again soon with us. Please reach out when you stay with us again. Best, David Spillane Director of Front Office
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Each of the staff members were extremely helpful during our visit. But, Freddy went above and beyond! Great location, connected coffee shop, bar, and many nearby restaurants and shops. I highly recommend The Ace Hotel.
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Date of stay: December 2022Trip type: Traveled on business
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from David Spillane, Guest Services / Front Office at Ace Hotel New York
Responded 3 weeks ago
Hello Passport303239, Thank you for taking the time to review and stay with us at ACE NY. I am so happy that Freddy provided you with great service during your time with us. We hope to have you back again soon with us. Please reach out when you stay with us again. Best, David Spillane Director of Front Office
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$218 - $410 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
ace hotel new york city
LOCATION
United StatesNew YorkNew York CityGramercy-Flatiron / Tenderloin / NoMad / Manhattan / Midtown
NUMBER OF ROOMS
286
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Frequently Asked Questions about Ace Hotel New York
Which popular attractions are close to Ace Hotel New York?
Nearby attractions include Manhattan Skyline (0.2 miles), Empire State Building (0.2 miles), and The Magician New York (0.05 miles).
What are some of the property amenities at Ace Hotel New York?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Ace Hotel New York?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Ace Hotel New York?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Ace Hotel New York?
Yes, paid private parking nearby and paid public parking nearby are available to guests.
What are some restaurants close to Ace Hotel New York?
Conveniently located restaurants include Johny's Luncheonette, Her Name Is Han, and Stumptown Coffee Roasters.
Are there opportunities to exercise at Ace Hotel New York?
Yes, guests have access to a fitness center and a yoga room during their stay.
Are any cleaning services offered at Ace Hotel New York?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Ace Hotel New York?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Ace Hotel New York offer any business services?
Yes, guests have access to a business center and meeting rooms during their stay.
Which languages are spoken by the staff at Ace Hotel New York?
The staff speaks multiple languages, including English and Spanish.