Ace Hotel New York
2,103 reviews
#169 of 507 Hotels in New York City
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20 W 29th Street at Broadway, New York City, NY 10001-4502
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Full view
View all photos (1,371)1,371
360
Panoramas (48) Room & Suite (730)
Travel safe during COVID-19
What you can expect during your stay
- All linens sanitized in high-temperature wash
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitizer available to guests & staff
- Regularly sanitized high-traffic areas
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Updated 06/26/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Ace Hotel New York
Updated 06/26/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#169 of 507 hotels in New York City
Location
Cleanliness
Service
Value
Travelers' Choice
Reception - Ace Hotel NYC.
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Full view
Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Nightclub / DJ
Pets Allowed ( Dog / Pet Friendly )
Meeting rooms
24-hour security
Wifi
Coffee shop
Restaurant
Baggage storage
Concierge
Non-smoking hotel
Shops
ATM on site
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Desk
Room service
Safe
Coffee / tea maker
Minibar
Flatscreen TV
Bath / shower
VIP room facilities
Iron
Refrigerator
Hair dryer
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Room types
Non-smoking rooms
Suites
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Good to know
HOTEL CLASS
HOTEL STYLE
Trendy
Languages Spoken
English, Spanish
Location
Full view
100Great for walkers
Grade: 100 out of 100
500Restaurantswithin 0.3 miles
113Attractionswithin 0.3 miles
Contact
20 W 29th Street at Broadway, New York City, NY 10001-4502
Getting there
28th StNew York City Subway1 min
34th St – Herald SquareNew York City Subway6 min
Rental CarsSee rental cars from $25/day
Nearby restaurants
The NoMad Bar
340 reviews1 minAmerican
HanGawi
619 reviews4 minAsian
Stumptown Coffee Roasters
347 reviews1 minCafe
Her Name Is Han
280 reviews4 minAsian
See all nearby restaurantsNearby attractions
Manhattan Skyline
21,254 reviews5 minPoints of Interest & Landmarks
Empire State Building
91,475 reviews5 minArchitectural Buildings
The Magician at the NoMad Hotel
230 reviews2 minTheatre & Performances
Escape Room Madness (5th Floor)
186 reviews3 minEscape Games
See all nearby attractions2,103Reviews18Q+A100Room tips
Reviews
Traveler rating
- 1,022
- 711
- 218
- 100
- 52
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Popular mentions
This is a fantastically done hotel. Very cool vibe and decor. The Coffee/ Bar/ Lounge feel is just perfect. Ace never disappointing, but this stay was very cool as NYC always is fun. I recommend asking for a high floor.
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Date of stay: December 2019Trip type: Traveled on business
Value
Rooms
Service
2 Helpful votes
Helpful
Response from TimAceHotel, Area Managing Director at Ace Hotel New York
Responded Apr 1, 2020
Hi Lancdudely48 - Thanks for your kind words and for hanging out with us. We are taking a little break to keep everyone safe and healthy but hope to welcome you back to Ace New York soon. Tim A tim.anctil@acehotel.com Area Managing Director
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Once again another excellent stay at the Ace NYC— thanks everyone! The Ace doesn’t have a loyalty program, points or platinum thresholds because they’ve opted to have an amazing staff instead. I’d much rather feel secure, accounted for, appreciated and well-fed by a group of fantastic folks than be controlled by some multi-national corporation’s marketing department. The Ace NYC is not just my home away from home— my house is sadly the place away from the Ace.
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Date of stay: March 2020Trip type: Traveled on business
1 Helpful vote
Helpful
Response from TimAceHotel, Area Managing Director at Ace Hotel New York
Responded Apr 1, 2020
Hi David - Thanks for your kind words and for being an Ace-loyalist. We are taking a little break to keep everyone safe and healthy but hope to welcome you back to Ace New York soon. Our guests are the reason we do what we do, and we are anxious to get back at it asap. Tim A tim.anctil@acehotel.com Area Managing Director
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I needed a place to crash for the evening and was able to get a room for the night. The check-in process was seamless. The surrounding area is great for quick walks to grab a bite or partake in local activities. I have stayed at several properties (Los Angeles, Palm Springs, Shoreditch and now, New York) and have always enjoyed my experiences. Thank you!
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Date of stay: March 2020
Cleanliness
Service
Sleep Quality
1 Helpful vote
Helpful
Response from JasonHaaf, Cultural Attache at Ace Hotel New York
Responded Mar 15, 2020
Hi jasm_nj2020, Thank you so much for your review. We're so glad that we were able to host you for the night. We hope to see you soon and hopefully for a bit longer next time! Have a wonderful week. xo, Jason and the Staff of Ace Hotel New York
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So I wasn’t sure what to expect. I travelled with my son and we got a double room with 2 double beds. It was fairly basic but comfortable. Great view of the Empire State Building. Service from everyone was excellent. Really good recommendations for local restaurants. The vibe is cool but friendly. The bar is very popular and the restaurant is good. Fantastic location in Nomad and extremely reasonable compared to many other hotels including its sister hotel. I’d recommend it for all of the above.
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Date of stay: March 2020
Location
Cleanliness
Service
1 Helpful vote
Helpful
Response from JasonHaaf, Cultural Attache at Ace Hotel New York
Responded Mar 5, 2020
Hi LeedsAnon, Thanks so much for your review and for staying with us as well. We're very happy to know that you and your son enjoyed your stay with us and what we have to offer. We love to create memories with our guests and hope to create even more when you return. Have a wonderful week and we hope to see you again soon! xo, Jason and the Staff of Ace Hotel New York
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I stayed at the Ace Hotel for 4 nights - and I gotta tell you, it was great. I never slept so well!! The staff are friendly and responsive. The room was not huge, but laid out very well, and felt more spacious than it probably was. No amenity was spared. Loved the vintage accents with record player and cool records to play. The lobby has such a hip vibe and there were things going every night which made me not go straight up to my room and stay a little longer at the bar before I went to bed. I am happy for my choice and will stay there again and again!
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Date of stay: February 2020
Location
Cleanliness
Service
Helpful
Response from JasonHaaf, Cultural Attaché at Ace Hotel New York
Responded Feb 29, 2020
Hi sanstravel, Thank you so much for your review. We love your description of hip and happy and are thrilled your time with us was a joyous one. We hope you come and stay with us again- we have much more fun Lobby Nights in store. Have a wonderful weekend. xo, Jason and the Staff of Ace Hotel New York
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PRICE RANGE
$193 - $571 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
ace hotel new york city
LOCATION
United StatesNew YorkNew York CityGramercy-Flatiron / Tenderloin / NoMad / Manhattan / Midtown
NUMBER OF ROOMS
286
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Claim Your Listing Frequently Asked Questions about Ace Hotel New York
Which popular attractions are close to Ace Hotel New York?
Nearby attractions include Manhattan Skyline (0.2 miles), Empire State Building (0.2 miles), and The Magician at the NoMad Hotel (0.06 miles).
What are some of the property amenities at Ace Hotel New York?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Ace Hotel New York?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Ace Hotel New York?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Ace Hotel New York?
Yes, paid public parking nearby is available to guests.
What are some restaurants close to Ace Hotel New York?
Conveniently located restaurants include The NoMad Bar, HanGawi, and Stumptown Coffee Roasters.
Are there opportunities to exercise at Ace Hotel New York?
Yes, guests have access to a fitness center during their stay.
Are any cleaning services offered at Ace Hotel New York?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Ace Hotel New York?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Which languages are spoken by the staff at Ace Hotel New York?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Ace Hotel New York?
Many travelers enjoy visiting The National 9/11 Memorial & Museum (2.7 miles), World Trade Center Memorial Foundation (2.7 miles), and Hamilton Park (2.2 miles).