Ace Hotel New York
2,132 reviews
#146 of 529 Hotels in New York City
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20 W 29th Street Broadway, New York City, NY 10001-4502
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
$318
$279
Free cancellation until 05/06/22
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Full view
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360
Panoramas (48) Room & Suite (734)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
- All linens sanitized in high-temperature wash
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitizer available to guests & staff
- Regularly sanitized high-traffic areas
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Updated 06/26/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Ace Hotel New York
Updated 06/26/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#146 of 529 hotels in New York City
Location
Cleanliness
Service
Value
Travelers' Choice
Reception - Ace Hotel NYC.
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Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Nightclub / DJ
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Business Center with Internet Access
Wifi
Coffee shop
Restaurant
Meeting rooms
24-hour security
Baggage storage
Concierge
Non-smoking hotel
Shops
ATM on site
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Desk
Room service
Safe
Coffee / tea maker
Minibar
Flatscreen TV
Bath / shower
VIP room facilities
Iron
Refrigerator
Hair dryer
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Trendy
Languages Spoken
English, Spanish
Location
Full view
100Great for walkers
Grade: 100 out of 100
501Restaurantswithin 0.3 miles
117Attractionswithin 0.3 miles
Contact
20 W 29th Street Broadway, New York City, NY 10001-4502
Getting there
28th StNew York City Subway1 min
34th St – Herald SquareNew York City Subway6 min
Rental CarsSee rental cars from $33/day
Nearby restaurants
Johny's Luncheonette
398 reviews6 minAmerican
Her Name Is Han
284 reviews4 minAsian
Stumptown Coffee Roasters
349 reviews1 minCafe
Hangawi
631 reviews4 minAsian
See all nearby restaurantsNearby attractions
Manhattan Skyline
21,299 reviews5 minPoints of Interest & Landmarks
Empire State Building
92,096 reviews5 minArchitectural Buildings
The Magician at the NoMad Hotel
342 reviews2 minTheatre & Performances
Escape Room Madness (5th Floor)
189 reviews3 minEscape Games
See all nearby attractions2132Reviews18Q+A100Room tips
Reviews
Traveler rating
- 1,047
- 715
- 214
- 103
- 53
Time of year
Traveler type
Language
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Selected filters
- Filter
- English
Popular mentions
The always-on heat in the building was unbearable. Sleepless nights in 75-80 degree heat, in the middle of winter. Call ahead before booking to see if they’ve fixed this problem. It really boggles my mind how anyone could even spend a single night here.
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Date of stay: November 2021Trip type: Traveled on business
1 Helpful vote
Helpful
Response from David Pak, Guest Services / Front Office at Ace Hotel New York
Responded 2 weeks ago
Hey Eric, Thank you for taking the time to leave your review, we really do appreciate it. Apologies about the issues with the temperature that you experienced throughout your stay with us. This is one of the challenges we experience with being an older property, and definitely something that we are trying to work on. Please let us know if you decide to swing our way again and we will try to work all the Ace magic we can on your next visit. All the best, David + Ace Management Team fdmgrs.nyc@acehotel.com
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Stayed at the Ace hotel in October 2021 and as always, had a pleasant stay. I always stay at this hotel when I am in NYC. I am so grateful to the staff. From the moment I walk into the lobby I know that every dollar spent is worth it. The minute I walk in I immediately enjoy the cool vibe of the lobby and of course the drinks at the bar and the music which kept me dancing while checking in! Makes me not want to leave the hotel :-). After an exhausting day in the city it is a great feeling to go to such a nice cozy room - immaculate, comfortable bed, and fully stocked bar! . The entire staff was very attentive and pleased to assist.
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Date of stay: October 2021
Value
Cleanliness
Service
Room Tip: request view to Empire State Building
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Helpful
Response from David Pak, Guest Services / Front Office at Ace Hotel New York
Responded 2 weeks ago
Hey Carmen, Thank you for your kind words, we really do appreciate it! So glad that you enjoyed the overall vibe of the hotel, it was a pleasure hosting you as well. Hope to see you again soon and be your home away from home! All the best, David + Team Ace
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I just stayed at Ace Hotel for 15 days while I was in between apartments... They knew I was coming with my dog and as soon as we walked into the room, they even had treats waiting for my pup. The staff is VERY helpful with everything and friendly. GREAT service. By day 2 they already knew my name and my dog's name. I stayed in one of their suites and the entire time I felt like I was home. Even the housekeeping was impeccable. To add on top, the location is incredibly convenient, easy access to several subway stations to get around the city and lots of restaurants, cafes around for entertainment. The Stumptown and Black Bagel that are also in the building, were a treat every morning. Hotel lobby is always fun day and night... I will definitely go back for drinks and highly recommend this place (especially if you have a pet don't even consider anywhere else!)... you won't be disappointed!…
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Date of stay: October 2021
Location
Cleanliness
Service
Helpful
Response from David Pak, Guest Services / Front Office at Ace Hotel New York
Responded 3 weeks ago
Hey Aysegul! Thank you so much for your kind words, we really do appreciate it. It is with our utmost pleasure that we had the opportunity to host you and your pup. It warms our hearts that we were able to provide such exceptional service throughout your stay with us. Hopefully we have the privilege to host you again soon, and be your home away from home! Best Wishes, David + Team Ace
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I have been coming to New York City for business for over 20 years and I have a few favorite hotels. I recently stayed at the Ace Hotel because a midtown location was more convenient than my usual downtown location. What a treat! The staff were incredibly helpful (locked my keys in my room - oops), the security was great (I'm a solo female traveler), and the Lobby Bar was the perfect balance of chic and fun. Service was incredible and I would highly recommend this New York City gem.
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Date of stay: October 2021Trip type: Traveled on business
Location
Service
Sleep Quality
Helpful
Response from David Pak, Guest Services / Front Office at Ace Hotel New York
Responded 3 weeks ago
Hey Jennifer, Thank you so much for taking the time to leave your feedback, we really do appreciate it! Your warm words means a lot to us, and it was absolutely a pleasure having you stay with us as well. Hope to see you again in the near future and be your home away from home! All the best, David + Team Ace
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I had an AMAZING weekend staying at the ACE NYC! From the attentive courteous staff and the attention to fine details made me and my stay HAPPY! The coffee shop is perfection, along with the fun lobby bar! Cant wait to go back again.....until next time ACE HOTEL.....
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Date of stay: October 2021
Cleanliness
Service
Sleep Quality
Helpful
Response from David Pak, Guest Services / Front Office at Ace Hotel New York
Responded 4 weeks ago
Hi There! I am so happy to hear that you had a wonderful stay at our property. Hopefully we have the opportunity to host you again soon, and be your home away from home! All the best, David + Team Ace
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PRICE RANGE
$193 - $571 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
ace hotel new york city
LOCATION
United StatesNew YorkNew York CityGramercy-Flatiron / Tenderloin / NoMad / Manhattan / Midtown
NUMBER OF ROOMS
286
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Claim Your Listing Frequently Asked Questions about Ace Hotel New York
Which popular attractions are close to Ace Hotel New York?
Nearby attractions include Manhattan Skyline (0.2 miles), Empire State Building (0.2 miles), and The Magician at the NoMad Hotel (0.05 miles).
What are some of the property amenities at Ace Hotel New York?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Ace Hotel New York?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Ace Hotel New York?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Ace Hotel New York?
Yes, paid public parking nearby is available to guests.
What are some restaurants close to Ace Hotel New York?
Conveniently located restaurants include Johny's Luncheonette, Her Name Is Han, and Stumptown Coffee Roasters.
Are there opportunities to exercise at Ace Hotel New York?
Yes, guests have access to a fitness center during their stay.
Are any cleaning services offered at Ace Hotel New York?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Ace Hotel New York?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Ace Hotel New York offer any business services?
Yes, guests have access to a business center and meeting rooms during their stay.
Which languages are spoken by the staff at Ace Hotel New York?
The staff speaks multiple languages, including English and Spanish.