I am a 5 year resident of NYC. We came as a large group of colleagues. The bouncer invited all the eight females in the group to the front, letting them all in at no charge. The five guys were told they could not get in without buying a $1200 table, and the front door management was extremely rude. There are many other places in midtown where you don't need to deal with such disrespectful people. I would strongly recommend avoiding this horrible establishment.
We came as a large group of both guys and girls. The bouncer invited all the females to the front, letting them in with no issues. They then asked for $1200 for the 5 guys to be admitted, and did not allow them in without paying. This business does not treat their customers the same, even if they come within one group,
My husband and I enjoyed our first stay at The Jane. We checked in very late, which was no problem. The man working the check-in desk was super friendly and we chatted with him for quite a while. We had a bunk bed cabin for the night. Very tiny and very clean! One of the lightbulbs was out, but other than that everything was well-maintained and functional. The shared bathroom was also very clean and we ran into people in there from all over the world! If you're a light sleeper the sound of the doors opening and closing may disturb you. The doors are very loud and there are so many of them. Overall, it's a good value for the price. We had breakfast at The Old Rose downstairs, which was a cheery setting with basic foods and drink. The man working there was a bit grumpy though. Did not see the ballroom (they were filming a movie in there) or rooftop (it was closed) but would like to check them out next time. We'll likely be back!…
My daughter and I enjoyed our stay at The Jane! Shared bathrooms and showers were no problem for us. The size of our room was a novelty instead of an inconvenience. The staff could not have been nicer or more hospitable. We arrived in the city on a Wed morning and were able to check in upon arrival. Our bags were stored for us the morning we checked out as we had a few hours to explore before our flight home. The front desk staff even called ahead for our transportation to the airport. The décor and atmosphere was beautiful. We knew ahead of time the ballroom is now a night club. We could hear the music in our 4th floor room. Reading previous reviews, I knew to expect it. I just turned the tv up! We will most definitely stay with Jane again!
This hotel is truly a joy. I’ve stayed here numerous times and will be staying again in a month. I’ve sadly yet to enjoy a Captains Cabin experience so this review is strictly about the bunk rooms. The Jane is in a beautiful part of NY with walkability to some of the best bars, restaurants, and tourist attractions in the city. (Don’t sleep on walking The Highline to The Edge) Yes, the rooms are small, but I don’t travel to NYC to hang out in my hotel room. Every single trip (pre and post Covid) has been met with a friendly and attentive staff, impeccably clean bathrooms, and a good bed to sleep in before the next day of adventuring. The shared bathrooms are an adjustment if you’re used to the standard hotel but I’ve never had an issue getting access to a toilet, shower, or sink when needed. As I mentioned they’re also very well kept. I’m shocked I’ve never had a horror story with the bathroom situation and I’m at the point now after 4+ stays that it’ll never happen. My ONLY complaint, and this is minimal, is that Old Rose hasn’t reopened to its pre-Covid self. It’s clear they’re working on it but the pizza and calamari were quite delicious and worth going for even if you weren’t staying at The Jane. Anyway, in short, if you’re going to NY and you’re looking for a place to stay between bar hopping and copious amounts of eating, the Jane is the perfect place to recharge. Also the rooftop bar is fantastic and a great way to end the night.…
the positives: for so much sharing of restrooms and showers it’s clean. The rooms are tiny but also clean. Josephine at the front desk is so lovely and helpful. She was one of the few friendly people there. The negatives: Noah who is a manager and also works in the cafe is incredibly rude and unfriendly. He gives off a really bad attitude -I would recommend staying away from him unless you want to be treated like sh—t. Personally I will never stay in a hotel like this again, basically a glorified hostel. I cannot stand sharing showers with random men. I would go in to use the shower and there’s an old man in a robe. Very awkward and uncomfortable. Granted it’s cheap for the location but again I will never make this mistake ever again to save a few bucks.
Beautifully restored building, nostalgic atmosphere, tiny, cozy rooms resembling a train car or ship’s cabin. Fun and different as well as affordable. The mattress was too firm for my liking. But they brought me an extra pillow a few minutes after I asked for it. Bathrooms are shared which is not my favorite, but I knew that coming into it. The one nearest my room appeared clean. Lovely, antique marble sinks and tiled showers. I would definitely recommend this for a budget stay or simply a different experience stay.
Super tiny rooms that are about five feet wide. I loved it tho. The front desk staff was ok. The cafe was pricey. The night club was jamming and the door guys treated us like royalty. I really liked staying here. Be prepared for the shared bathroom (if that bothers you).
Restaurant closed, rooftop private, ballroom private, no bikes, no padding on mattress- bedsprings are felt all night, no control of heat, hear everybody in hall, SO tiny: if you are the slightest claustrophobic you should think twice.
I was very excited to find the Jane and be able to potentially use this as my on-going hotel when I come into NYC ever couple of months. The good: Most of the staff was very friendly and attentive. You could tell that customer service was an important training from management. The location is excellent. It's just below Meat Packing in the charming West Village. The ACE Subway is just a few blocks away on 14th. There's a D'AG supermarket also just 2 blocks away. Plus the high line, bike path, charming streets, restaurants, Chelsea, the Village and all of Lower Manhattan are not far. It's great to feel more local and not near midtown. The rooms, beds and bathrooms are all very clean. It seemed the shared bathrooms were cleaned a few times a day. Each room has a TV, alarm clock, phone and heat/AC. Rooms are tiny, but you know that going in. Needs Improvement: Door noise. Because there are so many tiny rooms, there are more doors. AND because you have to go down the hall for the toilet, people are opening and closing their doors way more than normal hotel and at all hours of the night. The doors need a soft close. Every door slammed and made noise opening and closing which was hard to sleep through. Also my door was sort of rocking back and forth against the door jam whenever there was an 'air shift' in the hall which since it's just inches from your head is also annoying! The biggest issue: Smoking in adjacent rooms. For a non-smoking hotel, this was unacceptable. I basically did not sleep at all the first night due to major cigarette and pot smoke wafting down the hall and into my room all night long. The hall reeked and soon so did my room. That coupled with the heat (they'd just turned it on and my small room got way too hot) made for a very stuffy, unpleasant night. The next morning, I called to complain and was told there are "holdover" tenants who still live in the bldg who smoke. I understand this can happen in an old converted building like this, but then this should be clearly stated on the website. IF I'd known this was the case, I would have been able to request a room on a different floor. But since it was not transparent, I wasted a night without sleep and had to move rooms. The receptionist said there was no manager on duty on Saturday, but I could pack my bags, 'check out' and then return after 3pm to get a new room. This was a major hassle of course and meant I had to be out of the hotel and couldn't come back for a midday rest even though I was a paying guest. When I went to the desk to leave my bags, she said again that they were well aware of a few holdover smoking tenants on the 3rd and 5th floors so they would move me to the 4th floor. SO--when booking I strongly recommend you ask for a non-smoking floor. I returned and moved rooms and there was a definite difference for the 2nd night! Although it was still way too hot and I had to keep getting up and opening my window more (it was 32F outside). When I checked out on Sunday morning, the manager on duty asked about my stay and I told her about the above issues. She also repeated the info about the holdover tenants, but I still maintain that they need to disclose this better because smelling and breathing in smoke in your non-smoking hotel room is a huge nuisance and really not acceptable. To her credit, she did credit my one night stay so at least they do make good for something like this. I'd like to stay again, but now I'm just not sure about the smoke and noise.…