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300 W 22nd St, New York City, NY 10011-3252
5 people are viewing this hotel
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Traveler (5)
360
Panoramas (7)
Room & Suite (16)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.

About

#291 of 512 hotels in New York City
Location
5.0
Cleanliness
5.0
Service
4.8
Value
5.0
Travelers' Choice
The Moore, a casually elegant new hotel in the heart of Chelsea. Providing guests with exactly what they need for a comfortable night’s sleep and nothing more. Designed with simple touches of elegance with wood tones and rich colors throughout the spaces and guest rooms. Featuring a gym fully equipped with Technogym high quality equipment, alongside with Moore Wine, rooftop Wine Bar and Café Moore offering assortment of beverages and pastries.
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Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Bar / lounge
Taxi service
Massage
Rooftop terrace
Baggage storage
24-hour front desk
Wifi
Complimentary Instant Coffee
Rooftop bar
Non-smoking hotel
Express check-in / check-out
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Room features
Bathrobes
Air conditioning
Housekeeping
Safe
Telephone
Wake-up service / alarm clock
Flatscreen TV
Complimentary toiletries
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Residential Neighborhood
Business
Languages Spoken
English, Spanish, German, Italian and 1 more

Location

Full view
100Great for walkers
Grade: 100 out of 100
250Restaurantswithin 0.3 miles
49Attractionswithin 0.3 miles
42Reviews0Q+A6Room tips
Traveler rating
  • 36
  • 3
  • 3
  • 0
  • 0
Time of year
Traveler type
Language
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  • English
Popular mentions
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Most Recent
mal035 wrote a review Jul 2022
New York City, New York2 contributions
I stayed at the Moore for 3 nights this week on a work trip to NY. The rooms and hotel were clean and very new. The lobby sells delicious coffee and has a good selection of beer and wine, which you can enjoy on the quiet rooftop with really nice views. But above all, the staff was really great and so friendly and helpful (thank you Anise and Hager!). The only downside is the layout of the rooms (I was in 418 and had a basic room). It was small, which is fine and what I was expecting, but the placement of the bed and TV made it tricky to navigate the room as I was getting ready for work and I definitely have a few bumps from running into the corner of the bed. It might get a bit tight with a couple. Not a deal breaker though, and I plan to be back!
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Date of stay: July 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Christopher wrote a review Jun 2022
1 contribution
First and not last stay in this very clean modern hotel. As expected rooms a bit small with limited amenities but great concierge service in reception area with cheerful and helpful staff. Coffee, teas, and pastries as well as wines and beers available in reception 24/7. Cute rooftop bar in evenings or drink your coffee there in the morning. Location great for Hi Line and art district. Special mention goes to Anaise in reception so cheerful and upbeat she’s like sunshine in a bottle. Made these New Orleans guests feel right at home.
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Date of stay: June 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Alberto Hinojosa, Guest Services / Front Office at The Moore
Responded Jun 29, 2022
Hi, Thanks for staying with us and taking the time to tell us about your experience. We love to read reviews lke yours. We will surely commend Anaise and the team on a job well done. We look forward to your return in the near future. Best,
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davebart2509 wrote a review Jun 2022
Los Angeles, California70 contributions37 helpful votes
June 2022, we spent 5 nights at the Moore and were highly impressed with the friendly and helpful staff. Alberto checked us in and gave us a superior room and good advice about amenities. When we saw him again, he remembered us and provided more useful info. Location is excellent - close to the Highline, Whitney, dining and subway. Rates were very reasonable. We’d stay there again.
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Date of stay: June 2022
Location
Service
Sleep Quality
Room Tip: Ask for upper floors - quieter
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Alberto Hinojosa, Guest Services / Front Office at The Moore
Responded Jun 29, 2022
Hi Davebart2509, Thank you for the amazing review. I look forward to extending a warm welcome back in in the near future. Best,
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Jack J wrote a review Jun 2022
Los Angeles, California12 contributions11 helpful votes
Centrally located in Chelsea near High Line, Chelsea Market and The Village. Short jaunt to Theater District. Small rooms but who stays in their rooms with New York City at your feet! Great rooftop terrace with views of the Empire State Building!
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Date of stay: June 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Alberto Hinojosa, Guest Services / Front Office at The Moore
Responded Jun 20, 2022
Hi Jack, Thanks for staying with us and for the great review. So glad that you enjoyed the Empire views our Wine bar on the roof offers. We look forward to your next stay with us. Best,
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JoeyJoeJoe33 wrote a review Jun 2022
1 contribution
Stayed 4 nights with my significant other in May. Hotel is tucked into a cozy corner of Chelsea that’s a short walk from trains, bars, restaurants and more. Rooms and space very clean and modern. Staff was exceptionally kind and accommodating, giving us directions and local recommendations. Would definitely stay again!
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Date of stay: May 2022Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Alberto Hinojosa, Guest Services / Front Office at The Moore
Responded Jun 8, 2022
Hi Joey, Thanks for the great 5 star review. We appreciate you taking the time to share the great experience you had with us and will surely commend the staff. We look forward to the next time your travels bring you to Chelsea. Best,
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Maian T wrote a review May 2022
Oakland, California3 contributions1 helpful vote
Everything at The Moore is beautifully designed, from the lobby to the lounge to the rooms. I especially loved the sexy black and gold bathroom with luxurious bath products. AMAZING rainfall shower that was a joy to use. I worked from the hotel room this trip, and I really appreciated the fact you could open the windows and feel like you were a part of the neighborhood. The hotel is walking distance to great restaurants and public transportation. Super friendly hotel staff. My flight left really early in the morning and the front desk manager walked out of the hotel with me to make sure that I made it to my Uber safely. It's the little things! I really could not ask for anything more - one of the best hotel experiences I've ever had!
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Date of stay: May 2022
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Alberto Hinojosa, Guest Services / Front Office at The Moore
Responded Jun 8, 2022
Hi Maiant, Thanks for taking the time to share details of your stay with us. We are thrilled to read reviews like this and will share the great feedback with the team. We look forward to your next stay with us. Best,
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yianoula11 wrote a review May 2022
Melbourne, Australia25 contributions11 helpful votes
Had an incredible stay at The Moore! Cosy , stylish hotel located on west 22nd street which is close to all subway lines and only walks away from the Chelsea Market, West and Greenwich Village. Stayed for 10 nights in the penthouse which was a beautiful spacious located on the top of the building which included a large private terrace overlooking the Empire State. This hotel is 5 stars all the way from the interior to the customer service. In specific the staff at the Moore really make this hotel a place you want to return too. Manager , Alberto provided customer service to a high level I have never experienced (and I have travelled all around the world) and went above and beyond to make our stay welcome and comfortable. (Thanks Alberto ) Grace , John and Nelson also, however all staff had a friendly smile and the lobby was filled with great conversation and morale. The hotel also has a terrace which is open for all guests which is located on the rooftop bar with a view of the Empire State and they make yummy coffee in the lobby. Would definitely recommend , this is the best accomodation I have stayed in Manhattan and will endeavour to return upon my next visit to Manhattan from Australia. Have an incredible summer team Moore.
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Date of stay: May 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Alberto Hinojosa, Guest Services / Front Office at The Moore
Responded May 27, 2022
Hi Yianoula11, Thank you for taking the time to share such an amazing review and commending the team. Your kind words will surely be passed on to the team. It's great to hear you enjoyed all The Moore has to offer and look forward to your next stay with us. Best,
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sylviecha2015 wrote a review May 2022
Paris, France49 contributions29 helpful votes
This hotel has beautiful rooms, even if very small and the location in Manhattan is great. It is quiet from the outside, Besides that, avoid it as there is no service. The staff is totally inefficient except the cleaning team who is always nice. I didn’t get the room I have paid for… the bed was very small and it was ok because I was alone They let my friend who came to join me wait more than 30minutes, telling her they were not allowed to give my room number, but they didn’t contact me either No breakfast, no kettle, no fridge.. just the minimum… They can’t even help you to find a taxi when you have to go to the airport Other small detail : why is there hangers into the shower?? Change the manager and it might become a nice hotel
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Date of stay: May 2022Trip type: Traveled solo
Room Tip: You can ask for a kettle as they won’t tell you… And for a cup! There is no still water either
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Alberto Hinojosa, Guest Services / Front Office at The Moore
Responded May 27, 2022
Hi Sylviecha2015, Please accept our sincere apologies for the areas we fell short of your expectations. We would love to hear more details about your stay to see what we could have done different to deliver a better experience. Please reach out to me directly at Alberto@themoorenyc.com to further discuss your stay and see how we can turn things around. Best,
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olga_sanfran wrote a review May 2022
San Francisco, California1 contribution
Lovely staff, decor, and location. Every staff member was warm and helpful. Lovely location at the corner of a residential and lively street. Lots of delightful places to eat nearby. The hotel has a bar and coffee shop that came in handy many times.
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Date of stay: May 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Alberto Hinojosa, Guest Services / Front Office at The Moore
Responded May 27, 2022
Hi Olga_sanfran, Thank you for the lovely review. We love to read that you enjoyed our convenient location and Cafe Moore. We will surely commend the team for the stellar service and look forward to your next stay with us. Best,
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Cynthia B wrote a review Apr 2022
1 contribution1 helpful vote
Truly an extraordinary place! The newly renovated rooms are quiet and comfortable and really beautifully decorated, as is the lobby. The staff is accommodating and really give off a vibe that they like what they do, something not found so often in the hospitality industry. I'll be back.
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Date of stay: April 2022
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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PRICE RANGE
$341 - $549 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the gem hotel chelsea
FORMERLY KNOWN AS
GEM Hotel - Chelsea, an Ascend Collection hotel
LOCATION
United StatesNew YorkNew York CityChelsea
NUMBER OF ROOMS
81
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Frequently Asked Questions about The Moore
Which popular attractions are close to The Moore?
Nearby attractions include Chelsea (0.2 miles), The Museum at FIT (0.3 miles), and Gotham Comedy Club (0.1 miles).
What are some of the property amenities at The Moore?
Some of the more popular amenities offered include a rooftop bar, free wifi, and a lounge.
What food & drink options are available at The Moore?
Guests can enjoy a rooftop bar, a lounge, and free instant coffee during their stay.
Is parking available at The Moore?
Yes, paid public parking nearby is available to guests.
What are some restaurants close to The Moore?
Conveniently located restaurants include Brooklyn Bagel & Coffee Company, Momoya Chelsea, and Doughnut Plant.
Which languages are spoken by the staff at The Moore?
The staff speaks multiple languages, including English, Spanish, German, Italian, and Swedish.
Are there any historical sites close to The Moore?
Many travelers enjoy visiting The National 9/11 Memorial & Museum (2.4 miles), World Trade Center Memorial Foundation (2.4 miles), and Hamilton Park (2.0 miles).
Is The Moore accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.