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The Moore

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Traveler (40)
360
Panoramas (7)
Room & Suite (25)
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About

#168 of 499 hotels in New York City
Location
4.9
Cleanliness
5.0
Service
4.7
Value
4.6
Travelers' Choice
The Moore, a casually elegant new hotel in the heart of Chelsea. Providing guests with exactly what they need for a comfortable night’s sleep and nothing more. Designed with simple touches of elegance with wood tones and rich colors throughout the spaces and guest rooms. Featuring a gym fully equipped with Technogym high quality equipment, alongside with Moore Wine, rooftop Wine Bar and Café Moore offering assortment of beverages and pastries.
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Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Bar / lounge
Taxi service
Rooftop terrace
Baggage storage
24-hour front desk
Express check-in / check-out
Wifi
Complimentary Instant Coffee
Rooftop bar
Non-smoking hotel
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Room features
Bathrobes
Air conditioning
Housekeeping
Safe
Telephone
Wake-up service / alarm clock
Flatscreen TV
Complimentary toiletries
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Residential Neighborhood
Boutique
Languages Spoken
English, Spanish, German, Italian and 1 more
4.5
122 reviews
Reviews Summary
This summary was created by AI, based on recent reviews.
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The Moore garners praise for its stylish atmosphere and tasteful decoration that resonates with guests, complementing the hotel's cleanliness and comfortable furnishings. While the rooms are noted to be compact, they are celebrated for their cleanliness, chic design, and quality bedding. Service at The Moore is lauded for the staff's friendly and professional approach, enhancing guest experiences. Its prime location near attractions and transport options like the metro adds to its allure. The rooftop bar and fast wifi are popular amenities, contributing to the hotel's reputation for providing excellent value.
Location
Convenient
Atmosphere
Stylish
Rooms
Stylish
Value
Reasonable
Cleanliness
Mixed
Service
Friendly
Amenities
Satisfactory
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122Reviews0Q+A16Room tips
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Myria H wrote a review Yesterday
Largo, Maryland1 contribution
So happy I chose The Moore for my quick birthday stay in New York. The Moore is located near lots of great food and shopping. The hotel staff was super welcoming and friendly. Destiny and Anaise were absolute darlings! They gave lots of recommendations for things to do and how to get there. They greeted us with smiles every time we saw them. The property is very well decorated, the rooms are small but comfortable and clean. I'd recommend this property to anyone looking to stay in the Chelsea area. ;)
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Date of stay: January 2024
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Keara HNN wrote a review May 2023
Copenhagen, Denmark8 contributions
Hotel's Favorite
The room was small but efficient with a generous armoire to store our suitcases and clothes. Handsome finishes, especially in the bathroom, loved the huge shower head. Nice towels, the soaps smell good and didn't dry out our skin, and the robes are soft. I was doing some remote work while I was there and the wifi is fast whether you're in your room or the lobby, which is a pleasant place to sit (the whole place is tastefully decorated). For nights in, there's Chromecast. For nights out, check out the rooftop bar. Immaculate vibes and delicious cocktails (the One Night Stand is so refreshing!). It's open to the public so we had some friends stop by and they were stoked on the view of the Empire State Building. The lobby bar also serves wine, beer and nice coffee (coffee and tea 24/7 actually). Staff is so friendly and helpful and you really can't beat the location. 22nd is also a particularly beautiful street. If you can, stay here! 
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Date of stay: April 2023
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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kaitlin m wrote a review Jan 2024
1 contribution
Highly recommend. First time staying and look forward to staying again! Friendly, helpful staff. Small yet sophisticated room. Great location in Chelsea. Coffee bar in elegant lobby. Destiny & Anaise even gave me a lovely umbrella to use on this rainy NYC Sunday. 5 stars.
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Date of stay: January 2024
Value
Location
Service
Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Sterre B wrote a review Jan 2024
New York City, New York1 contribution
I had a wonderful stay at the hotel. Rooms are clean, and well designed. The staff is very friendly, especially Destiny at the reception was very friendly, professional and helpful with extra requests! The hotel is also perfectly located.
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Date of stay: January 2024
Value
Location
Service
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Aneeta S wrote a review Jan 2024
1 contribution
Wonderful hotel at 22nd and 8th Ave. We made an impromptu trip into the city and found this lovely gem. Room are cozy and sumptuous. The rooftop offers a lovely view. Great staff, welcoming and friendly. Anaise helped us coordinate with friends prior to our departure!
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Date of stay: January 2024Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Arlo E wrote a review Jan 2024
1 contribution
the room was perfect for a solo traveler, great shower, very comfy bed and not too expensive! the staff were lovely, especially Anaise who went above and beyond to make sure I was taken care of so thank you!!!
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Date of stay: January 2024Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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FarAway40258778848 wrote a review Jan 2024
1 contribution
The Moore was a great hotel! So happy with our last minute decision to book it. It is so nicely decorated, and it looked newly renovated and very clean. Staff were very accommodating and pleasant. Love the area! I will definately come back to stay again and again......
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Date of stay: January 2024Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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beezneez63 wrote a review Jan 2024
Montpellier, France228 contributions114 helpful votes
LOVED this hotel. Great vibes, very well decorated and a great location too. Staff were very friendly and helpful (shout out to Anaise who was so helpful when we checked out). Not sure why some people are complaining about the size if the rooms: if you unpack your case (there was a big wardrobe in our room) and store the cases under the bed then the room is absolutely fine! The only negtive, was the cleaning in the room which was NOT upto standard. We stayed 7 nights and the room was not properly cleaned once (only bins emptied and fresh towels added). That hasn't put us off coming back to the Moore though :)
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Date of stay: December 2023
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Gemma K wrote a review Dec 2023
2 contributions
This is a lovely boutique hotel in a great location. The hotel is immaculate throughout with excellent customer service particularly from Anaise! Highly recommended. We have been to NYC ten times and this is the nicest hotel we have stayed in. Rooms are small but that’s Manhattan for you!
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Date of stay: December 2023
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Sha L wrote a review Dec 2023
Dublin, Ireland1 contribution
This hotel is in a great location, clean and good atmosphere. All of the staff were so nice and helpful. The ladies that cleaned the rooms were very patient as my daughter and I were late risers. The rooms nicely decorated and comfortable. We were particularly happy with Anaise one of the staff always helping with anything and everything while we stayed during the last 6 days.
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Date of stay: December 2023Trip type: Traveled with family
Room Tip: Great spot to stay
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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PRICE RANGE
$226 - $442 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the gem hotel chelsea
FORMERLY KNOWN AS
GEM Hotel - Chelsea, an Ascend Collection hotel
LOCATION
United StatesNew YorkNew York CityChelsea
NUMBER OF ROOMS
81
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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THE MOORE $188 ($̶2̶1̶5̶) - Updated 2024 Prices & Hotel Reviews - New York City

Frequently Asked Questions about The Moore
Which popular attractions are close to The Moore?
Nearby attractions include Chelsea (0.2 miles), The Museum at FIT (0.3 miles), and Gotham Comedy Club (0.1 miles).
What are some of the property amenities at The Moore?
Some of the more popular amenities offered include a rooftop bar, free wifi, and a lounge.
What food & drink options are available at The Moore?
Guests can enjoy a rooftop bar, a lounge, and free instant coffee during their stay.
Is parking available at The Moore?
Yes, paid public parking nearby is available to guests.
What are some restaurants close to The Moore?
Conveniently located restaurants include Brooklyn Bagel & Coffee Company, Momoya Chelsea, and Malibu Diner.
Which languages are spoken by the staff at The Moore?
The staff speaks multiple languages, including English, Spanish, German, Italian, and Swedish.
Are there any historical sites close to The Moore?
Many travelers enjoy visiting The National 9/11 Memorial & Museum (2.4 miles), World Trade Center Memorial Foundation (2.4 miles), and Hamilton Park (2.0 miles).
Is The Moore accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.