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The GEM Hotel Chelsea

300 W 22nd St 22nd Street & 8th Avenue, New York City, NY 10011-2602
Traveler (264)
Room & Suite (218)
Dining (4)
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About
  • Excellent35%
  • Very good40%
  • Average15%
  • Poor6%
  • Terrible4%
Certificate of Excellence
Free Wifi. The GEM Hotel Chelsea is ideally located in "your corner of the world." We provide an intimate, boutique atmosphere and offer our guests elegantly designed rooms with luxurious amenities. This New York City boutique hotel is conveniently located in the neighborhood of Chelsea. This trendy Manhattan neighborhood is filled with chic art galleries, night club hotspots, world-famous restaurants, shopping and more. Guests are within walking distance to Penn Station and world-famous Midtown Manhattan attractions such as Madison Square Garden, Times Square, Macy's/Herald Square, the campus of New York University (NYU) and the Empire State Building. The hotel is one block from New York City's subway system. Surrounding neighborhoods include Greenwich Village, the Flatiron District, Union Square, Midtown and the Meat Packing District.The GEM Hotel Chelsea offers a wide array of amenities and services that add value. All guest rooms are smoke-free and boast LCD televisions with HD channels,iPod docking stations, cordless telephones, paraben-free bath amenities, bath robes, down pillows, plush towels and Wolfgang Puck coffee. Standard room amenities include coffee makers, hair dryers, irons and ironing boards.
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Property amenities
Wheelchair access
Multilingual Staff
Bar/Lounge
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Non-Smoking Hotel
Room features
Non-Smoking Rooms
Air Conditioning
Accessible rooms
Good to know
HOTEL STYLE
Residential Neighborhood
Boutique
HOTEL CLASS
Location
Full view
100Great for walkers
Grade: 100 out of 100
264Restaurantswithin 0.25 miles
39Attractionswithin 0.25 miles
Neighborhood
Chelsea
Home to hundreds of art galleries, beautiful brownstones, and one of New York’s newest and most popular attractions, Chelsea is one of the city’s jewels when it comes to neighborhood life. The contemporary art scene is an integral part of the neighborhood’s identity, with gallery openings almost every night of the week and countless exhibits to explore. As a longtime hub of gay culture in New York City, it’s also a diverse district with a vibrant nightlife scene. The opening of the High Line, an abandoned elevated train track transformed into a world-class pedestrian park, gave this neighborhood new life as a tourist destination. The High Line provides visitors with a tranquil, elevated space with incomparable views, providing an unparalleled way to experience the city.
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Reviews (1,334)
Filter reviews
1,166 results
Traveler rating
426
461
161
67
51
Traveler type
Time of year
LanguageEnglish
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426
461
161
67
51
Show reviews that mention
All reviews rooms are small murray's bagels great location rooftop deck the high line new york the penthouse the empire state building queen bed up to date hotel room front desk staff subway stop street noise fitness center few blocks times square
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1 - 5 of 1,166 reviews
Reviewed 1 week ago

the location is good. that is really the best part of this hotel. it is SO noisy you feel like you are sleeping in the middle of 8th ave. the windows are definitely not in anyway soundproof. towels and soap need an upgrade. the staff...More

Thank gingerandlicorice
Reviewed 2 weeks ago

Very decent hotel in NYC at a reasonable price, which is different than many hotels in NYC, so that's why we used. Will do again in future possibly if going back to NYC for this area of the City on a business project.

Thank PLS2017214
Reviewed 3 weeks ago

I booked a room at this Hotel after a very good stay 5 years ago. The hotel has completely changed and it's not what it used to be. It is just SAD. I am not sure how else I could describe it, so I attached...More

Thank thefoodjourney
Response from Ejaz B, General Manager at The GEM Hotel ChelseaResponded 3 weeks ago

Dear Guest, Thank you so much for taking the time to write us a review. We appreciate feed back as it helps us to improve our product/services. I am sorry that we did not meet your expectations this time. We hope that you would give...More

Reviewed 4 weeks ago via mobile

Truly awful beds and pillows- both were lumpy and hard. I don’t look for too much in hotels, especially when I know I won’t be spending much time in the room, but this was an awful place to lay my head at night. The location...More

1  Thank veronicacross94
Response from Ejaz B, General Manager at The GEM Hotel ChelseaResponded 3 weeks ago

Dear Veronica, Thank you for taking the time to review us. We are in the process of replacing all the beds. I am sorry that you did not like the mattress though all the mattresses were changed about 10 months ago. Thank you for your...More

Reviewed October 15, 2018

The GEM Hotel - Chelsea. We arrived about 1:00; rooms not ready. OK. Drop the bags and said we'd return about 3:00 (the designated check-in time). We returned about 4:15. Our room was STILL NOT READY. But, they went ahead and sent us upstairs, as...More

2  Thank Chris C
Response from Ejaz B, General Manager at The GEM Hotel ChelseaResponded October 16, 2018

Dear Chris, Thank you for taking the time to write us a review. We are sorry to know that you were not able to check in at 3pm. We are making changes to our procedures to avoid this happening again. We hope that come back...More

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Questions & Answers
Ask a question
notaprizetobewon
August 14, 2018|
AnswerShow all 4 answers
Response from brhood | Reviewed this property |
As of July 1 2018 there is not. I believe these fees have to be revealed in the booking process so you would know.
1
Vote
Pamela G
June 23, 2018|
AnswerShow all 4 answers
Response from iLybe | Reviewed this property |
on the website there is one woth no reply. I called them and have been given a different one.
0
Votes
Google Translation
Nicc4914
January 4, 2018|
Answer
Response from Anonymous365 | Reviewed this property |
As with most hotels, this depends, almost on the day. Try reaching out to them to see?
0
Votes
Room Tips
"don't book it, seriously. It makes your stay just sad and you just want to get away from it"
thefoodjourney
3 weeks ago
Read review
"How to choose a good room? Look elsewhere!"
chriscO3370FK
Oct 15, 2018
Read review
"Book the penthouse, especially if visiting with friends or a companion."
I457LCjimb
Oct 6, 2018
Read review
"Beware of fire alarms"
kalliem87
Apr 5, 2018
Read review
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PRICE RANGE
$139 - $378 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the gem hotel chelsea
FORMERLY KNOWN AS
GEM Hotel - Chelsea, an Ascend Collection hotel
LOCATION
United StatesNew YorkNew York CityManhattanChelsea
NUMBER OF ROOMS
81
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