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The GEM Hotel Chelsea

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The GEM Hotel Chelsea
The GEM Hotel Chelsea
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1,085 Reviews from our TripAdvisor Community

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Showing 951: English reviews
Pembroke Pines, Florida
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 4 days ago NEW via mobile

I received excellent service from the entire staff specifically Jasmine and by the General Manager, Ejaz Baluch, who went above and beyond to help me get an issue resolved regarding a credit. I'm truly grateful for Mr. Baluch's courtesy and graciousness. I will definitely recommend The Gem to my family and friends. It's a great hotel, great experience and I... More 

Thank Debbiefri
1 review
4 of 5 bubbles Reviewed 1 week ago

GEM is in a great location with excellent service by its staff. The rooms are small and clean, perfect for a weekend getaway in the city. We were near nice restaurants, not far from the Highline, and close to Times Square. If you are looking for a charming hotel without the commercial feel, this is the place to stay.

Thank Elizabeth J
Montreal, Quebec, Canada
Level Contributor
73 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 bubbles Reviewed 1 week ago

Clean, small rooms, modern and well placed. Great price and great service while staying in New York City. Close to most attractions and public transit. A great choice for travellers in New York City, Will go again!

Thank Julio R
1 review
5 of 5 bubbles Reviewed 2 weeks ago

We have never had a bad experience at the Gem, and this stay was no exception. From the very attentive front desk staff to housekeeping, everyone is always pleasant. We also enjoyed the roof top deck and the lobby bar.

Thank Ken B
London, United Kingdom
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 bubbles Reviewed 2 weeks ago via mobile

This hotel is located in a great location in Chelsea, which had a nice restaurant and organic shop next door. The staff were always very polite and helpful. The only down side to this hotel is the room/bed size. We had booked a double room for 2 nights, however both the bed and room were very small compared to the... More 

Thank Pd85
1 review
2 of 5 bubbles Reviewed 3 weeks ago

1. The size of the room was incredibly small. I know that rooms in NYC are small, Ive stayed at enough hotels in the city to know this. However, when I opened the door, I immediately laughed because I was so shocked! The door barely had enough clearance to open from where the bed was. There was barely enough room... More 

Thank Jenna T
Fort Worth, Tx
Level Contributor
92 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
2 of 5 bubbles Reviewed 4 weeks ago

If you stay at the Gem be prepared for a REALLY small room. Sure New York hotels often have small rooms, but this one was barely larger that a good size closet (measured 9x18 feet). It looked like it had been furnished from the IKEA outlet. When I asked the front desk if all the rooms were that small, he... More 

Thank TexTraveling
Los Angeles, CA
Level Contributor
40 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
2 of 5 bubbles Reviewed 4 weeks ago

I booked this room due to its proximity to my company's NYC office. I was actually supposed to come back and stay on a separate trip two weeks later but canceled it after spending two nights in the place. I've traveled all over the world and this hotel room was easily the smallest and most spartan I've ever encountered. I've... More 

Thank LAguy90046
Vancouver, Canada
Level Contributor
86 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
5 of 5 bubbles Reviewed 4 weeks ago via mobile

Sometimes you look for a good hotel, and this is the meaning for a good hotel. If you are looking for a fancy hotel with big and modern rooms, this is not your choice, but if prefer and value location with an exceptional attention...you will have to choose The Gem... ask for a room with a view over the 8th... More 

Thank albertoColombia
St. Petersburg, Florida
Level Contributor
39 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 bubbles Reviewed 5 weeks ago

Great location - no doubt. Very nice staff. Very basic hotel with small rooms. First room was a mess - not clean, stained curtains, dirty bathroom. They switched us to another room and it was a bit better. However, resembles what you would get in a budget European hotel/hostel. For example bed is small (no kings) and resembles floor box... More 

Thank TravelWithNic
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Staying in Chelsea

Neighborhood Profile
Home to hundreds of art galleries, beautiful brownstones, and one of New York’s newest and most popular attractions, Chelsea is one of the city’s jewels when it comes to neighborhood life. The contemporary art scene is an integral part of the neighborhood’s identity, with gallery openings almost every night of the week and countless exhibits to explore. As a longtime hub of gay culture in New York City, it’s also a diverse district with a vibrant nightlife scene. The opening of the High Line, an abandoned elevated train track transformed into a world-class pedestrian park, gave this neighborhood new life as a tourist destination. The High Line provides visitors with a tranquil, elevated space with incomparable views, providing an unparalleled way to experience the city.
Explore this neighborhood
Questions? Get answers from hotel staff and past guests. Ask a question


  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
  • Multilingual Staff
  • Dry Cleaning
Official Description (provided by the hotel)
Free Wifi. The GEM Hotel Chelsea is ideally located in "your corner of the world." We provide an intimate, boutique atmosphere and offer our guests elegantly designed rooms with luxurious amenities. This New York City boutique hotel is conveniently located in the neighborhood of Chelsea. This trendy Manhattan neighborhood is filled with chic art galleries, night club hotspots, world-famous restaurants, shopping and more. Guests are within walking distance to Penn Station and world-famous Midtown Manhattan attractions such as Madison Square Garden, Times Square, Macy's/Herald Square, the campus of New York University (NYU) and the Empire State Building. The hotel is one block from New York City's subway system. Surrounding neighborhoods include Greenwich Village, the Flatiron District, Union Square, Midtown and the Meat Packing District.The GEM Hotel Chelsea offers a wide array of amenities and services that add value. All guest rooms are smoke-free and boast LCD televisions with HD channels,iPod docking stations, cordless telephones, paraben-free bath amenities, bath robes, down pillows, plush towels and Wolfgang Puck coffee. Standard room amenities include coffee makers, hair dryers, irons and ironing boards. ... more   less 

Additional Information about The GEM Hotel Chelsea

Address: 300 W 22nd St, 22nd Street & 8th Avenue, New York City, NY 10011-2602 (Formerly GEM Hotel - Chelsea, an Ascend Collection hotel )
Location: United States > New York > New York City > Chelsea , Manhattan
Price Range: $177 - $424 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The GEM Hotel Chelsea 4*
Number of rooms: 81
Reservation Options:
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Hotel Style:
#153 Luxury Hotel in New York City
#171 Romantic Hotel in New York City
#215 Business Hotel in New York City
#222 Family Hotel in New York City
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