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The GEM Hotel Chelsea

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The GEM Hotel Chelsea
The GEM Hotel Chelsea
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1,047 Reviews from our TripAdvisor Community

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Showing 919: English reviews
Madison, Wisconsin
1 review
4 of 5 stars Reviewed 2 days ago NEW

Wonderful, helpful staff; a great neighborhood; and an aesthetically appealing hotel. The rooms are a bit small--not unreasonable in NYC--but the pricing is correspondingly fair. I will stay again and again.

Helpful?
Thank DAS608
Singapore
Level Contributor
5 reviews
5 of 5 stars Reviewed 4 days ago NEW

Front Desk was great help and friendly. Rooms were small but just nice keeping in mind its NYC. Just few blocks away from Chelsea Food market, High line, Hudson river jogging track etc plus numerous daytime and late night eating places. Nearest subway is just one block away on 23rd street. In a safe and friendly neighborhood.

Helpful?
Thank Ankit S
Idaho Falls, Idaho
Level Contributor
76 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed 5 days ago NEW via mobile

Very nice place and location. The staff were very nice and the rooms were kept clean. The rooms are very small and could use some more hooks and things for clothing especially in the bathroom. We were told we would have a roll away bed but then said they did not have them. We enjoyed the rooftop and were able... More 

Helpful?
Thank Dennis P
Raj K, Front Office Supervisor at The GEM Hotel Chelsea, responded to this review

Dear Dennis P: We really appreciate the positive feedback from the recent stay you had with us. Our rooms are based on double occupancy and are limited on space to provide any roll away beds. I am glad to hear you were able to make great use of our rooftop space. It offers unobstructed views of the Empire state building... More 

Bizzarone, Italy
1 review
5 of 5 stars Reviewed 1 week ago

the hotel is a pleasant city hotel the location is very good close to the high lane, Chelsea market, Greenwich, Hudson river park in a quiet area the staff is helpful and friendly the room is small but comfortable, clean and very nice designed.

Helpful?
Thank 903zoharz
Raj K, Front Office Supervisor at The GEM Hotel Chelsea, responded to this review

Hello 903zoharz, You are absolutely correct! We are centrally located to so many attractions New York has to offer. We are in a residential neighborhood so it does seem quiet at night. Our staff members will be thrilled to hear that they were able to make such a positive impact on you. Thank you for staying with The GEM Hotel... More 

Atlanta, Georgia, United States
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

This hotel is a cute boutique but the rooms are extremely small. This is fine for a couple or 1 person but not two friends unless you want to trip over your bags. However the service was impeccable and their staff put us in a larger room right away. It's reasonably priced and in a good neighborhood. And happy hour... More 

Helpful?
Thank Carly H
Raj K, Front Office Supervisor at The GEM Hotel Chelsea, responded to this review

Hello Carly H: I agree with you. We do have a boutique look for the hotel! Our rooms are quaint, but are comparably similar to most of the hotels sharing our star ratings. We do offer our Highline rooms that offer more space. Please check with us if we can accommodate you in one of those rooms next time you... More 

Rouen, France
Level Contributor
5 reviews
5 of 5 stars Reviewed 1 week ago via mobile

Nice experience in a nice place in the heart of a vibrant area. Perfect if you are looking for a cosy place to stay. The room are quiet and it's really enjoyable after busy days in that City full of energy.

Helpful?
Thank soulassebastien
Raj K, Front Office Supervisor at The GEM Hotel Chelsea, responded to this review

Hello soulassebastien: Thank you for choosing The GEM Hotel chelsea. Feedback like yours is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Raj Kapadia Front Office Supervisor The GEM Hotel Chelsea More 

Rio Grande, RS
Level Contributor
11 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago

The hotel is neat, clean. The room I stayed was not very large, but it was well furnished. And I could see the Empire State Building from my window. The service is excellent, the people are nice and polite. The location is great, near the subway. I will come back, I hope!

Helpful?
Thank NisiaK
Raj K, Front Office Supervisor at The GEM Hotel Chelsea, responded to this review

Hello NisiaK: We certainly hope you would be back! Thank you for giving us such a favorable review. I am happy to hear that our accommodations were up to your standards and well suited for your needs. Please give us a call so we could personalize your next visit with us. Best regards, Raj Kapadia Front office Supervisor More 

Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Well appointed boutique for a very reasonable rate. Had all the bells and whistles I was looking for. I'll definitely be staying here again if I do any more work with the client that brought me to NY.

Helpful?
Thank Karl S
Raj K, Front Office Supervisor at The GEM Hotel Chelsea, responded to this review

Dear Karl S: We certainly hope that you would also keep us in mind whenever your travels bring you back to New York, not just for work! We appreciate your comments and I am really glad to hear that we were able to meet your expectations. I agree with you our boutique hotel is located in a great location, so... More 

New York City, New York
Level Contributor
63 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is a little gem of a hotel in Chelsea. I stay in NYC a fair bit and I've stayed in lots of different hotels. This is one of my favourites. It's located just quietly of 8th Ave. Tons of good restaurants and bars around. It's 15 minutes walk from Broadway and a subway is a block away. It is... More 

Helpful?
Thank Cameron P
Raj K, Front Office Supervisor at The GEM Hotel Chelsea, responded to this review

Dear Cameron P: Thank you for a 4 star review. We certainly try our best to ensure guests like you are well taken care of, when they stay with us. Jasmine will be thrilled to hear your feedback. You are absolutely right! Our central location is close to all New York attractions and different eateries. Our housekeeping staff members try... More 

Saint Louis, Missouri
Level Contributor
84 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

I booked the hotel for 3 nights because family lives close by. Very nice boutique hotel in a easy accessible area of Chelsea. My first room was terrible because of the noise from the A/C system which there are 2, the first is a central system which when it come on is like sitting in front of a fan on... More 

Helpful?
Thank Chefken69
Raj K, Front Office Supervisor at The GEM Hotel Chelsea, responded to this review

Hello Chefken69: Thank you so much for providing us with a detailed review regarding the air conditioning units. You are absolutely right! Our central air are designated for certain rooms facing 8th Avenue where as it is a wall unit for the rest of the hotel. I will be sure to share your feedback with my director of engineering, to... More 

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Staying in Chelsea

Neighborhood Profile
Chelsea
Home to hundreds of art galleries, beautiful brownstones, and one of New York’s newest and most popular attractions, Chelsea is one of the city’s jewels when it comes to neighborhood life. The contemporary art scene is an integral part of the neighborhood’s identity, with gallery openings almost every night of the week and countless exhibits to explore. As a longtime hub of gay culture in New York City, it’s also a diverse district with a vibrant nightlife scene. The opening of the High Line, an abandoned elevated train track transformed into a world-class pedestrian park, gave this neighborhood new life as a tourist destination. The High Line provides visitors with a tranquil, elevated space with incomparable views, providing an unparalleled way to experience the city.
Explore this neighborhood
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Multilingual Staff
  • Dry Cleaning
Official Description (provided by the hotel)
Free Wifi. The GEM Hotel Chelsea is ideally located in "your corner of the world." We provide an intimate, boutique atmosphere and offer our guests elegantly designed rooms with luxurious amenities. This New York City boutique hotel is conveniently located in the neighborhood of Chelsea. This trendy Manhattan neighborhood is filled with chic art galleries, night club hotspots, world-famous restaurants, shopping and more. Guests are within walking distance to Penn Station and world-famous Midtown Manhattan attractions such as Madison Square Garden, Times Square, Macy's/Herald Square, the campus of New York University (NYU) and the Empire State Building. The hotel is one block from New York City's subway system. Surrounding neighborhoods include Greenwich Village, the Flatiron District, Union Square, Midtown and the Meat Packing District.The GEM Hotel Chelsea offers a wide array of amenities and services that add value. All guest rooms are smoke-free and boast LCD televisions with HD channels,iPod docking stations, cordless telephones, paraben-free bath amenities, bath robes, down pillows, plush towels and Wolfgang Puck coffee. Standard room amenities include coffee makers, hair dryers, irons and ironing boards. ... more   less 

Additional Information about The GEM Hotel Chelsea

Address: 300 W 22nd St, 22nd Street & 8th Avenue, New York City, NY 10011-2602 (Formerly GEM Hotel - Chelsea, an Ascend Collection hotel )
Location: United States > New York > New York City > Chelsea , Manhattan
Price Range: $223 - $405 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The GEM Hotel Chelsea 4*
Number of rooms: 81
Reservation Options:
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Hotel Style:
#138 Luxury Hotel in New York City
#171 Romantic Hotel in New York City
#215 Business Hotel in New York City
#223 Family Hotel in New York City
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