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Four Points by Sheraton Manhattan SoHo Village

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Four Points by Sheraton Manhattan SoHo Village
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847 Reviews from our TripAdvisor Community

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Showing 746: English reviews
massachusetts
Level Contributor
128 reviews
124 hotel reviews
common_n_hotel_reviews_1bd8 145 helpful votes
5 of 5 stars Reviewed yesterday NEW

I very much enjoyed my stay at the Four Points. The location is terrific: In a great neighborhood and close to the subway. The staff were very accommodating and helped my sister order a car service to La Guardia. The room wasn't as small as I thought it would be and everything was comfortable. It was great to stay in... More 

Helpful?
Thank leftwing
Atlanta, Georgia
Level Contributor
23 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We had such a nice stay at this hotel. Great location, nice comfortable room and very friendly staff. I can't give enough praise to the front desk staff, especially Brian who was very helpful and welcoming. Jasmine at the bar was also a sweetheart. Kudos to the hotel and it's exceptional staff.

Helpful?
Thank Kris M
Connecticut
Level Contributor
123 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 107 helpful votes
3 of 5 stars Reviewed 6 days ago NEW via mobile

The rooms are tiny and depending on what floor you are on, you stare at a wall out of your window. The AC works great. The bathroom had no storage place and no bath mat. The toilet flusher was not in the best working order. The bathroom door is frosted so if someone turns the light on in the middle... More 

Helpful?
Thank odie1
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I have stayed in many of the boutique hotels in this area, and this is a good value. The rooms are small but that is to be expected in this neighborhood, but the service was Outstanding! From the check in, to coffee in the morning, I was very impressed with the people who staffed the front desk. They were personable... More 

Helpful?
1 Thank rsfamily
patricis c, Manager at Four Points by Sheraton Manhattan SoHo Village, responded to this review

Hello there, Thank you for your feedback regarding your recent stay! I am so pleased to see that you enjoyed your time with us, especially the friendly front desk staff!! I will make sure to share this with them. We look forward to hosting you again in the near future. Kind regards, More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago

Their billing system is terrible to say the least! I was billed twice for the total amount before my visit and it took a whole month of phone calls to correct this. During my stay, I was billed a 3rd time! I thought I resolved the issue with the front desk person ( while I was checking out) who told... More 

Helpful?
1 Thank ahmed a
patricis c, Manager at Four Points by Sheraton Manhattan SoHo Village, responded to this review

We cannot even begin to explain how disappointed we were to hear of the issues you experienced during your stay with us. Please accept my sincere apology for the issues you faced. This is certainly not the experience we aim to provide our guests and I am truly sorry this happened to you. Our goal is to provide our guests... More 

Chicago, Illinois
Level Contributor
28 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed August 24, 2016

This is hotel is convenient to transportation in SoHo, just 2 blocks south of Houston St. The staff is very friendly, rooms are very tidy and the hotel is well kept. Rooms are small, so quarters will feel very cramped if more than 2 people share a room.

Helpful?
Thank cmb82165
patricis c, Manager at Four Points by Sheraton Manhattan SoHo Village, responded to this review

Hello there Thank you for your feedback regarding your recent stay! I am pleased to see that you enjoyed your time with us especially the Soho Village location and the friendly staff! We look forward to hosting you again in the near future. Kind regards, More 

Cleveland, Ohio
2 reviews
3 of 5 stars Reviewed August 24, 2016

This hotel had all the neccessaries - hot water, bathroom worked, comfortable bed - but nothing at all special or fun. Minute lobby with maybe one chair, tiny bar in attached restaurant closed at 11pm on a Friday night, no concierge desk. Bathroom is REALLY tiny. Location was good for exploring SoHo; several subway stops within easy walking distance. Weird... More 

Helpful?
Thank Brearleymom
patricis c, Manager at Four Points by Sheraton Manhattan SoHo Village, responded to this review

Hello there, Thank you for your feedback regarding your recent stay. I am happy to see that you enjoyed the Soho Village location! We really appreciate you taking the time to share your thoughts and we will definitely look into what we can do to enhance the experience for all of out guests! Kind regards, More 

East Sussex, United Kingdom
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed August 23, 2016 via mobile

It's a little bit off the beaten path which is nice, they were doing some construction on the building next door, but didn't hear a sound. The rooms aren't huge but for NYC prices it's more than fair,the staff is very friendly and accommodating. It's a short walk to SoHo and there are a variety of restaurants and bars and... More 

Helpful?
1 Thank Angry J
patricis c, Manager at Four Points by Sheraton Manhattan SoHo Village, responded to this review

Hello there, I want to thank you for sharing your feedback regarding your recent stay and for choosing the Four Points Soho Village for your travels! We look forward to welcoming you back in the near future. Kind regards, More 

Muscat, Oman
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed August 23, 2016 via mobile

This hotel located in a very convenient place. Top New York attractions are within a walking distance or can easily find your way to them. Staff were very helpful. Rooms although a bit small they are clean and comfortable. Good value for money.

Helpful?
Thank Aziz311
San Francisco, California
Level Contributor
23 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
3 of 5 stars Reviewed August 17, 2016 via mobile

I would recommend this hotel if you want something clean, basic and near soho. Rooms are a bit small, the bathroom is big. Location is really close to soho, world trade center and shopping. Lobby is tiny but the front desk staff like Allison and the other guy from the morning staff are great. Super friendly!

Helpful?
Thank Vicky P
patricis c, Manager at Four Points by Sheraton Manhattan SoHo Village, responded to this review

Hello there, Thank you for your wonderful feedback. I am so happy that you enjoyed your time with us, especially the friendly staff(Allison and Alfredo in-particular) I will be sure to pass on your feedback! I am also happy you enjoyed the Soho Village location. We hope we have the pleasure of hosting you again in the near future! More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Room Service
GreenPartner Learn More
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Dry Cleaning
  • Room Service
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
In the heart of the trendy SoHo, Four Points by Sheraton Manhattan SoHo Village is surrounded by lots of great shops, eateries & clubs, and within minutes of the financial center and Little Italy. ... more   less 

Additional Information about Four Points by Sheraton Manhattan SoHo Village

Address: 66 Charlton St, New York City, NY 10014-4601
Location: United States > New York > New York City > Manhattan
Price Range: $195 - $509 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Four Points by Sheraton Manhattan SoHo Village 3.5*
Number of rooms: 150
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Also Known As:
4 Points By Sheraton Manhattan Soho Village
Four Points By Sheraton Manhattan Soho Village Hotel New York City
Sheraton New York City
Sheraton Manhattan Soho Village
New York City Four Points
New York City Sheraton
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