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Hotel Central Times Square

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341 West 36th Street, New York City, NY 10018-6401
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (411)
360
Panoramas (6)
Room & Suite (185)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
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Updated 04/08/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hotel Central Times Square
Updated 04/08/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#408 of 516 hotels in New York City
Location
Cleanliness
Service
Value
Everyone needs a place to lay their weary head. For travelers visiting New York City, Hotel Central Times Square is an excellent choice for rest and rejuvenation. Well-known for its quiet environment and proximity to great restaurants and attractions, Hotel Central Times Square makes it easy to enjoy the best of New York City. Rooms at Hotel Central Times Square offer a flat screen TV, air conditioning, and a refrigerator providing exceptional comfort and convenience, and guests can go online with free wifi. A 24 hour front desk, room service, and 24 hour check-in are some of the conveniences offered at this hotel. A fitness center and a lounge will also help to make your stay even more special. Close to some of New York City's most popular landmarks, such as Rockefeller Center (0.9 mi) and The High Line (1.3 mi), Hotel Central Times Square is a great destination for tourists. While in New York City, you may want to check out some of the restaurants that are a short walk away from Hotel Central Times Square, including Ellen's Stardust Diner (0.8 mi), The View Restaurant & Lounge (0.5 mi), and Eleven Madison Park (0.9 mi). Best of all, Hotel Central Times Square makes it easy to experience many great New York City attractions like United Nations Headquarters, City Hall Park Visitor Information Center, and New York City Hall, which are some popular government buildings. Whether you’re traveling for business, pleasure or both, Hotel Central Times Square is sure to make your visit to New York City one worth remembering.
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Full view
Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Business Center with Internet Access
Meeting rooms
Baggage storage
Concierge
Parking
Wifi
Restaurant
Breakfast buffet
Non-smoking hotel
ATM on site
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Air conditioning
Room service
Safe
Iron
Refrigerator
Flatscreen TV
Hair dryer
Room types
Non-smoking rooms
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Good to know
HOTEL CLASS
Languages Spoken
English, Spanish

Location

Full view
100Great for walkers
Grade: 100 out of 100
382Restaurantswithin 0.3 miles
69Attractionswithin 0.3 miles
2630Reviews103Q+A100Room tips
Traveler rating
  • 768
  • 810
  • 489
  • 290
  • 273
Time of year
Traveler type
Language
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  • English
Popular mentions
penpalpenpal wrote a review Apr 2021
Chicago37 contributions66 helpful votes
Unless price is far more important than everything else, just avoid this place. The reasons include it is under construction, there is only one working elevator (hello COVID), it attracts clients most interested in low prices (hello people who are noisy) and the rooms are totally run down (hello, please renovate me). The name alone is trap. It is in Hells Kitchen and not Times Square. While the check desk team is great, the security guard stands at the front door block access to guests who refuse or just forgot to wear a mask.
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Date of stay: April 2021
Location
Cleanliness
Service
Room Tip: In the back and not facing the street
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Response from Gary Maida, General Manager at Hotel Central Times Square
Responded Apr 29, 2021
Hello, Thank you for sharing valuable feedback on your recent stay. I do apologize for your unsatisfactory experience. The hotel is under a major renovation, and as you noted, it is certainly in need of one. We set our rates significantly lower than that of our competitors since we do understand there are disruptions and inconveniences. Thanks for acknowledging the kindness of our service team at the front desk. All that said, the hotel will be absolutely beautiful once the renovation is complete in September. And while I am truly sorry for your experience, I would encourage you to give our hotel another opportunity if your travels take you to NYC after September. You will see a completely unique and upscale experience and it will be very enjoyable. Please accept my apologies. Regards, Gary
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Brook A wrote a review Dec 2020
Orlando, Florida4 contributions4 helpful votes
Hotel's Favorite
Stayed there a month and the staff was absolutely wonderful. The hotel was very clean and staff always helpful and friendly. The hotel manager went out of his way to host happy hours with soda and snacks and even played music. The hotel staff also delivered any packages straight to your room. For having to stay there for a month is was a delight!
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Date of stay: April 2020Trip type: Traveled on business
2 Helpful votes
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Teagan Roy wrote a review Mar 2021
Maine1 contribution1 helpful vote
Terrible experience at DoubleTree Hilton Times Square West, my first room had not been cleaned and had drug paraphernalia on the bedside table, the second room had no towels, impossible to call guest services, I needed to go down to the lobby to talk to anyone. I'm a healthcare worker coming to NYC to help out at the vaccination site at Javits, and all I wanted was a safe place nearby to shower and sleep in between my 12 hour shifts. My 2nd night a fight broke out in the elevator, I heard yelling and a baby crying, I almost had to call the cops but the situation resolved itself. I also had someone try to get into my room last night. I DO NOT feel safe staying here, but I'm working 12 hour shifts so hard to move hotels. I've gotten no help from hotel management, and the online customer support has given me the run around. They keep asking me for my confirmation number, email, etc. and then when I give it to them I get no response. DONT STAY HERE
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Date of stay: March 2021Trip type: Traveled solo
1 Helpful vote
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Response from Gary Maida, General Manager at Hotel Central Times Square
Responded Apr 7, 2021
Hi, I am so sorry you had an unsatisfactory experience at our hotel. I especially apologize for the lack of service you received from our staff. We pride ourselves on delivering a high level of customer service and I'm sorry we failed you. We take all guest complaints very serious and we will certainly address your concerns with our team. This hotel is going through a rebranding and a major renovation. Come September, the Voco Hotel will be an absolutely beautiful hotel. Feel free to email me as I would like to invite you back to our hotel the next time your travels take you to NYC. You will find a much more satisfying and peaceful experience. Gary Maida gary.maida@hotelcentraltimessquare.com
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Kim wrote a review Dec 2020
1 contribution1 helpful vote
Excellent help during my stay as an Navy nurse during the Covid relief from April to may. I would stay here any time. Always friendly and accommodating to my needs. Very knowledgeable and helpful. Made my time away from home easier.
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Date of stay: April 2020Trip type: Traveled on business
1 Helpful vote
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Jody S wrote a review Dec 2020
1 contribution1 helpful vote
Wonderful staff, great to work with, and comfortable. Stayed for the month of April and May 2020. They accommodated a large group of us with professionalism and bent over backwards to make our stay the best they possibly could. Well happily stay again if I'm ever back in New York.
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Date of stay: April 2020Trip type: Traveled on business
1 Helpful vote
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PRICE RANGE
$116 - $374 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
wyndham new york city, wyndham garden hotel
FORMERLY KNOWN AS
Doubletree By Hilton - Times Square South
LOCATION
United StatesNew YorkNew York CityHudson Yards / Midtown West / Garment District / Manhattan
NUMBER OF ROOMS
224
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Frequently Asked Questions about Hotel Central Times Square
Which popular attractions are close to Hotel Central Times Square?
Nearby attractions include Mission Escape Games (0.2 miles), Style Room NYC Shopping Tour Experiences (0.3 miles), and Shop Gotham NYC Shopping Tours (0.2 miles).
What are some of the property amenities at Hotel Central Times Square?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Hotel Central Times Square?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hotel Central Times Square?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Hotel Central Times Square?
Yes, paid public parking nearby is available to guests.
What are some restaurants close to Hotel Central Times Square?
Conveniently located restaurants include Liberty Bagels Midtown, Best Bagel and Coffee, and NY Pizza Suprema.
Are there opportunities to exercise at Hotel Central Times Square?
Yes, guests have access to a fitness center during their stay.
Are any cleaning services offered at Hotel Central Times Square?
Yes, dry cleaning and laundry service are offered to guests.
Does Hotel Central Times Square offer any business services?
Yes, guests have access to a business center and meeting rooms during their stay.
Which languages are spoken by the staff at Hotel Central Times Square?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Hotel Central Times Square?
Many travelers enjoy visiting The National 9/11 Memorial & Museum (3.1 miles), World Trade Center Memorial Foundation (3.1 miles), and Hamilton Park (1.6 miles).