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Doubletree By Hilton - Times Square South

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341 West 36th Street, New York City, NY 10018
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Doubletree By Hilton - Times Square South
Doubletree By Hilton - Times Square South
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1,352 Reviews from our TripAdvisor Community

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Showing 1,172: English reviews
Level Contributor
26 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed 2 days ago NEW via mobile

Stayed 6 nights for husbands conference. Look it was ok. We survived and the bed was comfortable. The room was small and the one window so dirty you could not see out. Never managed to figure out how to show with our water all over the floor . Not really any room for the suitcases (especially if more than one).... More 

Helpful?
Thank Mlnjaq
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

The Doubletree Times Square South really isn't anywhere near Times Square. While it was an easy walk from Times Square, it's really in the Fashion District/Hell's Kitchen area. The last half block of the walk, on 36th St between 8th and 9th was a little sketchy, but pretty well traveled. I was a little uncomfortable, but I would stay there... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank 76maryanneh
Houston, Texas
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We stayed in the Doubletree Times Square South in July 2016. We arrived past midnight, and they were out of rooms for the night. The desk staff were extremely nice and put us in a nice hotel downtown and included free breakfast for our stay. We checked in the next day. The room itself was small, but that is to... More 

Helpful?
Thank Ashley P
Sebastian A, Manager at Doubletree By Hilton - Times Square South, responded to this review

Good Afternoon Ashley P, Thanks so much for being with us while you were here in NYC. We are pleased to know that you had an AWESOME time. We appreciate your business and just know what this is home when you are back in NYC!! More 

Copenhagen, Denmark
Level Contributor
29 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
2 of 5 stars Reviewed 4 days ago NEW via mobile

We stayed 4 days at this hotel with two kids for a mini vacation. The check in was late in the sense that it starts at 4 we came earlier but were told that they would call when room was to be ready that of course never happened - once we got the pre booked room the view was great... More 

Helpful?
Thank lacourtravel
Luton, United Kingdom
Level Contributor
214 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

Thinking this would be a great venue going by the name and picture, very disappointed to say the least. On the last leg of our 32 day trip from the UK, this has to be one of the biggest let downs we had. Our check in experience was the worst, and one that made us know we had chosen the... More 

Helpful?
Thank Sunny P
Sebastian A, Manager at Doubletree By Hilton - Times Square South, responded to this review

Good Day Sunny P, I would first would like to thank you for deciding to stay with us. i am sadden that your stay did not go as expected. We do our best to make sure that each guest stay is a memorable as possible. Based on your review, we have dropped that ball and for that I am sorry.... More 

Machesney Park, Illinois
Level Contributor
3 reviews
1 of 5 stars Reviewed 5 days ago NEW

I stayed at this hotel due to its proximity to the Javits Convention Center. Check in was an easy process. This trip was booked for business, and they did not ask me for my Hhonors number when I checked in. I gave it to them the next day. The restaurant for breakfast had plenty of options. However, if you have... More 

Helpful?
Thank Tom S
Sebastian A, Manager at Doubletree By Hilton - Times Square South, responded to this review

Good Afternoon Tom S, I am sorry to hear of the trouble you experienced while here in out fair hotel. It is never our goal to make a guest leave with a negative opinion of our property. We aim to make each stay better than the next. I have noted all of your concerns and forwarded them to each department... More 

Ankara, Turkey
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Hotel location was perfect. It is so close to Times Square and any other attractive places. You can go everywhere by walking as it hotel has a central location. Rooms are small but really comfortable and clean. You can find coffee machines in the guest rooms. Concierge was really friendly.

Helpful?
Thank Gizem A
Sebastian A, Manager at Doubletree By Hilton - Times Square South, responded to this review

WOW 5 out of 5 Gizem A, THANK YOU for deciding to stay with us. Know that this is home if you are ever back in "The Big Apple"! More 

Toronto, Canada
1 review
5 of 5 stars Reviewed 5 days ago NEW

I travel for work about 50-60 nights per year. The staff here are the best I have encountered. Not among the best, THE best. To a person, they made me feel like I was the only guest in the hotel. Truly special. Don't overlook this Doubletree, especially if you have business at the Javits Center as its only a short... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank rogerd168
Sebastian A, Manager at Doubletree By Hilton - Times Square South, responded to this review

rogerd168 You have made our day!!! Thanks so much for the 5 out of 5 and thanks for staying with us. We know that there are many choices in which you could make for your lodging needs. We are thankful for you and know if you are ever back in the city, We are home!!! Have a AWESOME day! More 

Severna Park, United States
1 review
2 of 5 stars Reviewed 5 days ago NEW

I stay at Hilton properties almost exclusively and I believe this is the worst I have ever experienced. The location is noisy and stinky. The staff was very friendly but largely unaccommodating. The entire place just seemed run down and unkept. I would not recommend it for business and definitely not family.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Scott C
Sebastian A, Manager at Doubletree By Hilton - Times Square South, responded to this review

Good Afternoon Scott C, I am sorry to hear of your trouble within our hotel. I am saddened that we were not able to meet your expectations. If there is anything I could ever do to change your presentation of our hotel please let us know. Have a great day. More 

Culpeper, Virginia
1 review
5 of 5 stars Reviewed 6 days ago NEW

Was skeptical when I read reviews but room was larger than expected for NY. Thomas at the front desk was fabulous, great with restaurant recommendations and directions. Location was convenient for using subway and walking to Times Square.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Ann L
Sebastian A, Manager at Doubletree By Hilton - Times Square South, responded to this review

Ann L YOU ROCK for the 5/5, I am pleased to know that we made your stay awesome. We work really hard to create those moments that a guest will remember. Thanks for being awesome and remember, YOU ROCK!!!! More 

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Staying in Midtown

Neighborhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit - spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's paradise where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighborhood
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Meeting Rooms
  • Concierge
  • Multilingual Staff
  • Room Service
  • Business Center with Internet Access
  • Laundry Service
  • Conference Facilities

Additional Information about Doubletree By Hilton - Times Square South

Address: 341 West 36th Street, New York City, NY 10018
Location: United States > New York > New York City > Midtown , Hell's Kitchen
Price Range: $201 - $460 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Doubletree By Hilton - Times Square South 4*
Number of rooms: 224
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Expedia, Booking.com, Hotels.com, TripOnline SA, Hotwire, Travelocity, Odigeo, Priceline and Jetsetter so you can book your Doubletree By Hilton - Times Square South reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Wyndham New York City
Wyndham Garden Hotel
Hotel Style:
#184 Luxury Hotel in New York City
#198 Family Hotel in New York City
#224 Business Hotel in New York City
#229 Romantic Hotel in New York City
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