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Holiday Inn Express New York City Times Square

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Holiday Inn Express New York City Times Square
Holiday Inn Express New York City Times Square
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1,845 Reviews from our TripAdvisor Community

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Showing 1,424: English reviews
Beijing, China
Level Contributor
34 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

The room is small but well kept. The view was great from the city side room on 34th floor.The bed was comfortable. The air conditioner cannot be totally turned off, creating draft wind (to the bed which is near by) and slight noise all night. There are only two elevators so a lot of people couldn't get in for a... More 

Helpful?
Thank mh001
Kendalia, Texas
Level Contributor
35 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

This hotel is in a group of tall skinny hotels. Only 6 rooms to each floor. We stayed on the top floor with a great view of lower Manhattan. We chose this location because we can in to NY on a bus to the Port Authority Terminal (only a couple blocks away. This also makes it very convenient for catching... More 

Helpful?
1 Thank SFGDude
Erika F, Manager at Holiday Inn Express New York City Times Square, responded to this review

Hello SFGdude, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Henry Lattarulo Front Office Supervisor Holiday Inn Express Times Square. More 

Pittsburgh, Pennsylvania
Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 1 week ago

We chose this hotel because of its proximity to Times Square and Broadway, and the price, and weren't disappointed. Compared to suburban hotels, the room was a little small, but it was very clean. The beds and pillows were comfy, and the room worked well for my husband and I with one teenage son. I was a little surprised to... More 

Helpful?
1 Thank Linda F
Erika F, Manager at Holiday Inn Express New York City Times Square, responded to this review

Hello Linda F, Thank you so much for your review, We as a team take pride in our guest service and will always go above and beyond for each and every guest. Its is so awesome to hear that you enjoyed the breakfast and the staff. We are sorry that the Out of order signs with not removed in a... More 

Atlanta, Georgia
1 review
2 of 5 stars Reviewed 1 week ago via mobile

I used to be a regular at this hotel I haven't been here in a while yesterday 8/13/16 when I was checking in the front desk supervisor was very condescending he said he "waived early check in fee" when I'm a IHG member and then when I asked for late check out which I usually get 2pm when available was... More 

Helpful?
Thank keshani1985
Erika F, Front Office Manager at Holiday Inn Express New York City Times Square, responded to this review

Dear Keshani1985, Thank you for your review; as the Front Office Manager, I was very disappointed to read your comments. Unfortunately, late check-outs at 2PM are based on availability and in your case, all of our 2PMs were already assigned to other guests. I apologize if this was not clearly communicated. If a guest is not already a member, we... More 

Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This was our first trip to Manhattan from the Midwest, and the rooms at this hotel were reasonably priced for being in Manhattan. The hotel is tall and thin, only 6 rooms on each floor. The rooms are on the small side but everything in Manhattan was on the small side. Our family of 4 managed well with 2 queen... More 

Helpful?
3 Thank Ohio44124
Erika F, Manager at Holiday Inn Express New York City Times Square, responded to this review

Hello Ohio44124, Thank you so much for such a detailed review, We really appreciate you taking the time and informing other readers how great the staff and breakfast is. We are glad to hear that your stay was up to your standards and hope in the future you come to see us again. Thank you, Henry Lattarulo Front Office Supervisor... More 

Conn.
Level Contributor
63 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed one night here. The room had a king size bed. It was very clean.The bathroom was spotless. In room safe, iron, coffee maker. Full breakfast, eggs, pancakes, muffins, toast, bagels, fruit, yogurt, cereals both hot and cold, variety of juices, coffee and tea. Great variety for everyone. The staff was very helpful when asking for directions. They printed... More 

Helpful?
1 Thank BobConn.
Erika F, Manager at Holiday Inn Express New York City Times Square, responded to this review

Hello Bobconn, Thank you so much for your five star Review! We also appreciate you taking the time to mention our breakfast items as they are not just a bagel and coffee, our breakfast team takes pride with all the yummy items we offer to our wonderful guest. The staff also takes pride in what they and will go above... More 

Ejido El Porvenir, Mexico
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I have never felt shortchanged at Holiday Inn Express. Generally, I think their team is well trained, their places are kept up, and their breakfasts are more than starch and coffee. So when I was able to find a room a few blocks from Times Square, just a few hours before my ETA, for $180 dollars, I thought WOW! I... More 

Helpful?
Thank Mark S
Erika F, Manager at Holiday Inn Express New York City Times Square, responded to this review

Hello Mark S, We really Appreciate you taking the time out and writing up such a detailed review, As a New Yorker i tell anyone visiting Manhattan driving is probably not the best way to go in NYC because of the hectic traffic. The prices are a little crazy as well but that is all part of the New York... More 

Singapore, Singapore
Level Contributor
15 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

The room was very small . Probably understandable considering it was New York but the front desk were reluctant to hold our luggage (which we don't need in the room) so we're forced to keep 8 suitcases in a tiny room. The elevators were full all the time so each trip down took a good 5-10 minutes with waiting and... More 

Helpful?
Thank KrishThulps
Erika F, Manager at Holiday Inn Express New York City Times Square, responded to this review

Hello Krishthulps, We would like to thank you for taking your time and writing us a review, We really appreciate it. As you mentioned are rooms are NYC size rooms and so are our common and storage areas because of that we do not hold luggage overnight for our guest plus this is a security issue and we do apologize... More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago via mobile

The location on this hotel was the best it was our first trip to New York we did a lot of sightseeing from this hotel walked up the street time square around the corner Empire State Building the rockafella subways near by to go everywhere Central Park Brooklyn bridge etc.this hotel was so clean nice beds good free breakfast every... More 

Helpful?
Thank Bbyfzgonzalez
Erika F, Manager at Holiday Inn Express New York City Times Square, responded to this review

Hello Bbyfzgonzalez, Thank you for choosing to stay with us and taking the time to give us your feedback. We are delighted to hear about your wonderful experience with us. It is truly a pleasure to know you enjoyed our staff, the complimentary breakfast, and our convenient location. We hope you will come back on your next trip to New... More 

Seattle, Washington
Level Contributor
20 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Overall, I was impressed by the hotel, good value for the money. I had to be in NYC on business in March and booked the Holiday Inn for location and great rate. (+) Conveniently located, I walked to all meetings I had over two days Rooms and common areas were clean (-) rooms are tight even by NYC standards lobby... More 

Helpful?
Thank craigdub
Erika F, Manager at Holiday Inn Express New York City Times Square, responded to this review

Hello Craigdub, We thank you for you positive feedback, Our staff here takes pride in the tidiness of our lobby and common areas. We understand that our rooms are small but as you mentioned this is common when staying in NYC. We are glad to read that we will see you again sometime in the future. Thank you again for... More 

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Staying in Midtown

Neighborhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit - spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's paradise where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighborhood
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
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About the property
  • Wheelchair access
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
New York City hotel offers location close to Times Square. Located in the middle of Manhattan, the Holiday Inn Express New York Times Square offers comfortable accommodations near New York s biggest attractions. With LaGuardia (LGA) and JFK International (JFK) both less than 15 minutes away, you'll find it easy getting to and from your destinations. Within walking distance of our Manhattan hotel, you can find a wealth of attractions. Just a block from our New York City hotel is Times Square and Broadway theatres. Other well known New York attractions such as the Empire State Building, Broadway and Central Park are within a few blocks of our hotel in Manhattan. Located near 42nd Street, our hotel is close to the main subway lines so you can get around the city easily. For the business traveler, there are many major New York business attractions located near our hotel in New York City. Major headquarters including Merrill Lynch, Legg Mason and Ernst & Young are all within walking distance of our New York City accommodations. With our convenient Manhattan location, you can make it on time to all your New York City meetings. Consider starting your day with one of our famous cinnamon rolls from the hot breakfast bar. Additionally, you can stay connected throughout your entire stay at our New York City hotel with free high-speed Internet access. Book your New York City room reservations now at our Manhattan hotel. ... more   less 

Additional Information about Holiday Inn Express New York City Times Square

Address: 343 West 39th Street, New York City, NY 10018-1401
Location: United States > New York > New York City > Midtown , Hell's Kitchen , Garment District , Manhattan
Price Range: $182 - $450 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Express New York City Times Square 3*
Number of rooms: 210
Reservation Options:
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Also Known As:
Holiday Inn Express New York City Times Square Hotel New York City
Hotel Style:
#169 Romantic Hotel in New York City
#207 Business Hotel in New York City
#234 Family Hotel in New York City
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