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The Peninsula New York

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1,028 Reviews from our TripAdvisor Community

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Showing 823: English reviews
Boston, MA
Reviewed January 15, 2014

Perfect, perfect, perfect. From the valet parking to the rooms, to the health spa/pool overlooking 5th Ave, to the bars, Salon de Ning, Clement, the staff, fast elevators, showers, perfect pillows, bottled water everywhere, location, architecture, everything... It was perfect. You pay for such perfection but it is there. Go and enjoy.

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Helpful?
Thank JBHBoston
ThePeninsulaNY, General Manager at The Peninsula New York, responded to this review

Dear JBHBoston, Your kind review of your recent stay on TripAdvisor was very humbling. It is comments such as yours that help us to strive to provide superior service to our valued guests. We very much appreciate your patronage and look forward to welcoming you back again. Sincere regards, Jonathan H, Crook General Manager

office
Reviewed January 13, 2014

My husband and I just stayed here and had a wonderful time. The hotel is located close to shopping, theater and fine dining options. The service was fine but could use improvement. During a 3 day (cold and rainy) stay, the door men only assisted me once in getting the door. For the money you spend here you should always...

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1Thank MLDorris
ThePeninsulaNY, General Manager at The Peninsula New York, responded to this review

Dear MLDorris, Thank you for taking the time to share feedback from your recent stay. While I am sorry for your interaction with our doormen, we are delighted to hear your overall experience at our hotel was positive. It is feedback such as yours that helps us to approve upon our service. I hope to have the privilege of welcoming...

London, United Kingdom
Reviewed January 8, 2014

We stayed at the peninsula last holiday season. During this period the hotel is enchanting. Christmas carols are sung at the entrance and everything looks magic. The rooms are beautiful and up to date with the latest technology. The swimming pool on the last floor is a plus to recover from the cold weather outside, the bar on the roof...

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Helpful?
2Thank Dede F
ThePeninsulaNY, General Manager at The Peninsula New York, responded to this review

Dear Dede F, We are delighted you were able to stay with us during our festive holiday season and thank you for your kind review on TripAdvisor. We appreciate you recommending The Peninsula New York as the hotel to choose in midtown Manhattan. Kind regards, Jonathan H. Crook General Manager

Oxford, United Kingdom
Reviewed December 29, 2013

We stayed at the Peninsula during the Thanksgiving weekend. We were pleased to experience a very efficient welcome service upon arrival. We were greeted whilst getting out from the taxi by a porter and then by name a minute later at the front desk- very sleek use of radio, we thought. Our rooms were ready so we didn't have to...

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2Thank Aikaterini R
ThePeninsulaNY, General Manager at The Peninsula New York, responded to this review

Dear Aikaterini R., Happy and Healthy New Year! Thank you for taking the time to review your stay in November on TripAdvisor. We appreciate your kind comments regarding Mr. Frederick Bigler, our Chef Concierge. With regards to our furniture, rest assured there is an ongoing program for the decor and upkeep of our property. We hope we have the opportunity...

New York City, New York
Reviewed December 29, 2013

Take advantage of the Spa at the hotel as it is a special Zen Den. Relaxation rooms, sauna, ice baths, pool, luxury robes and towels, lunch at the pool, drinks on the roof. Great Massages and née snacks to keep you on your toes.

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Helpful?
Thank iScout4U
ThePeninsulaNY, General Manager at The Peninsula New York, responded to this review

Dear iScout4U, Your kind review of The Peninsula Spa is very much appreciated. Thank you for choosing to visit this oasis in the middle of midtown. We hope to see you again soon. Wishing you a happy and healthy New Year. Best regards, Jonathan H. Crook General Manager

Chicago, IL
Reviewed December 28, 2013

There's no denying that the Peninsula is in many ways a lovely and top-notch hotel. The rooms and suites are beautifully appointed, the lobby is beautiful, the usual amenities are available. But we had a rather troubling set of experiences here and will not come back. For example, the service at the "Gotham Lounge" is completely confused. On our first...

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5Thank TravelLovingProf
Bangkok, Thailand
Reviewed December 18, 2013

My longtime partner and I traveled to New York City to be married in mid-November, and we decided that the event was too important to take a chance on just any hotel. Having stayed at the Peninsula Hotel in Bangkok in the past, we were familiar with the chain and happily booked a Junior Suite at the Manhattan Peninsula for...

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3Thank Doug N
ThePeninsulaNY, General Manager at The Peninsula New York, responded to this review

Dear Doug N, Congratulations and thank you for choosing The Peninsula New York to celebrate your special occasion. It is very nice to read that our staff went above and beyond for your stay. We are delighted these will prove to be lasting memories for you. Kind regards, Jonathan H. Crook General Manager

Middletown
Reviewed December 17, 2013

While this hotel does cater to an upper class crowd, (to which I do not belong) the hotel was beautiful. If you're ok spending $800-$1600 a night and $8 for a bottle of water then you'll love this place. We were there for business but were able to squeeze in a spa treatment and it was wonderful. The spa amenities...

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Helpful?
3Thank Christopher Z
ThePeninsulaNY, General Manager at The Peninsula New York, responded to this review

Dear Christopher Z, Your kind review of our hotel is very much appreciated. We are very proud of the product we provide to all of our guests whether they are visiting for business or pleasure. Most importantly, we take pride in the experiences that you have with our team that leave you with lasting impressions. I hope you have the...

Atlanta, Georgia
Reviewed December 14, 2013

Great location, rooms are not 5 start hotel, service slow and feels old, needs something new.please talk with your peninsula hotel in Chicago. People will sacrifice location for a better hotel unless they do something

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3Thank Pablo D
ThePeninsulaNY, General Manager at The Peninsula New York, responded to this review

Dear Pablo D, Thank you for your feedback regarding our product. I appreciate you taking the time to discuss your comments with me and how we can improve our hotel. Best regards, Jonathan H. Crook General Manager

Amsterdam, The Netherlands
Reviewed December 14, 2013

We needed a place to stay one night and chose The Peninsula. The rooms are quite small, but just like many other hotels in NYC. Breakfast was with extra charge. The room service was good, but nothing extraordinary. Nice hotel, with a great location.

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1Thank Vonkhan
ThePeninsulaNY, General Manager at The Peninsula New York, responded to this review

Dear Vonkhan, Thank you for choosing The Peninsula New York as your hotel amongst the many hotels in New York City. It sounds like you took advantage of our great location in Midtown and the fine service we provide our guests. We hope you are able to visit us again soon! Kind regards, Jonathan H. Crook General Manager

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Staying in Midtown

Neighborhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit - spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's paradise where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighborhood
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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Clement at The Peninsula New York
Clement at The Peninsula New York
Cuisines: American, Contemporary
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Known for its world-renowned service and attention to detail, The Peninsula New York is the prestigious recipient of the Forbes Five Star and AAA Five Diamond Awards. This magnificently restored 23-story, 1905 landmark building is ideally located, just steps away from world-class shopping, museums and the magic of Broadway. ACCOMMODATION: Each of the 185 spacious guestrooms and 54 suites at The Peninsula New York meet The Peninsula Hotels standards for luxury, guest comfort and technology. Rooms are designed for maximum comfort, with a good night's rest virtually guaranteed. Each room exudes a sense of tranquility and modernity with crisp bed linens, luxurious goose down duvets, flat screen televisions, marble bathrooms with special mood lighting and signature Peninsula bathtub televisions. For the ultimate convenience, bedside electronic control panels regulate temperature, lighting and entertainment systems. WELLNESS: The Peninsula Spa is a rooftop oasis providing an ideal retreat from the demands of the city. This sanctuary of seclusion and peace offers relaxing body treatments and sublime skin care in an environment of sheer aesthetic bliss. The Spa features a luxurious range of heat experiences including a steam room, sauna, ice fountain and "experience" shower, men's and women's private relaxation lounges and an Asian Tea Lounge. The Private Spa Suite is the ultimate personal spa experience for couples, friends or family wishing to retreat in total privacy. A glass-enclosed pool, wraparound outdoor sun terrace and cutting edge fitness center with daily group fitness classes completes the wellness experience. DINING: The Peninsula New York's dining venues combine the comfort of tradition with modern elegance for guests to experience sophisticated dining at any time of the day. The signature restaurant Clement presents an energetic approach to regionally-sourced cuisine for breakfast, lunch or dinner. The Bar at Clement offers thoughtful cocktails, wines by the glass and a light menu. After a day of exploring the vibrant heart of the city, the timeless Gotham Lounge is a welcome setting to rejuvenate over Afternoon Tea, or for an unforgettable end to a New York City day, toast from the spectacular rooftop bar and terrace, Salon de Ning, while gazing over panoramic views of the shimmering Manhattan skyline. ... more   less 

Additional Information about The Peninsula New York

Address: 700 Fifth Avenue at 55th Street, New York City, NY 10019
Location: United States > New York > New York City > Midtown , Manhattan
Price Range: $651 - $1,446 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Peninsula New York 5*
Number of rooms: 239
Reservation Options:
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Also Known As:
The Peninsula New York Hotel New York City
Peninsula New York City
New York City Peninsula
Peninsula Hotel New York
Hotel Style:
#5 Spa Hotel in New York City
#28 Luxury Hotel in New York City
#38 Romantic Hotel in New York City
#39 Family Hotel in New York City
#39 Business Hotel in New York City
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Questions & Answers

Here's what travelers have asked, with answers from The Peninsula New York staff and other travelers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Room 2009, great views overlooking 5th ave.”
PhatBoogie, 1 week ago | Read review
“courtyard-facing rooms will have less street noise”
Beachwriter1, Dec 20, 2016 | Read review
“get the corner rooms”
gapkidd, Dec 13, 2016 | Read review
“All rooms a large and spacious”
496antonyp, Dec 8, 2016 | Read review
“The higher floor corner rooms for the view”
24hansk, Nov 26, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question