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The Peninsula New York

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1,005 Reviews from our TripAdvisor Community

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Showing 807: English reviews
London, United Kingdom
Reviewed September 9, 2014

Stayed for one night at the Peninsula in July, booked through an Amex offer. Have stayed at other Peninsulas and this was my first in NY. Check-in, whilst efficient, seemed a bit disdainful maybe actually. The room I was given had no view whatsoever and was very dark with almost no natural light in the peak summer... Apart from these...

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1Thank Quiet_Traveller1
ThePeninsulaNY, General Manager at The Peninsula New York, responded to this review

Dear Quiet_Traveller1, We appreciate your post review on TripAdvisor from your stay last summer. Our Superior rooms while facing the interier are quiet option for many guests who seek a little bit of peace in a bustling city such as New York. We hope you have the occasion to experience our other accommodations that offer great views of Fifth Avenue...

Raleigh
Reviewed September 2, 2014

We stayed for one night during a weekend trip to NYC. We must have been upgraded to the junior suite we ended up in but this room was incredible! A large room with a great view overlooking 5th avenue, a bathroom with separate toilet, tub and shower. The room was was a luxurious retreat after a long day of dealing...

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Thank Angie1220
ThePeninsulaNY, General Manager at The Peninsula New York, responded to this review

Dear Angie1220, Thank you for taking the time to review your short visit to The Peninsula New York. Our only regret is that you were unable to enjoy our hospitality even longer. We hope you have the opportunity to enjoy a more lengthy stay with us in the not so distant future. Kind regards, Jonathan H. Crook General Manager

Alken, Belgium
Reviewed September 2, 2014

We went with our family to visit the big apple and really enjoyed our stay at the Peninsula! The hotel has a great position right on Fifth Avenue. Fantastic for shopping and a first visit of the Big Apple. The concierge is fantastic and the rooms are quit big for New york standards. The roof top bar has spectacular views....

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Thank Nathalie K
ThePeninsulaNY, General Manager at The Peninsula New York, responded to this review

Dear Nathalie K, Thank you for your kind review of your past stay of last October. I sincerely hope you have the opportunity to stay with us again as our restaurant Clement has been opened since October 2013 and is considered one of the best Contemporary American restaurants in New York City! Again, thank you for your great comments. Best...

Reviewed September 2, 2014

I think I am broken for any other hotel in NY. How do I go back to other hotels when I have enjoyed this one so much?! The service was outstanding, the room was lovely. There is nothing that I would say as bad about this hotel. I sure hope I am able to stay there again as this was...

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Thank Gina H
ThePeninsulaNY, General Manager at The Peninsula New York, responded to this review

Dear Gina H., We are delighted you enjoyed your stay with us here at The Peninsula New York, so much so that you consider us the only hotel to visit in New York. We are also particularly appreciative of the wonderful review and rating you have given us here on TripAdvisor. We too hope you are able to visit us...

Hammond, Louisiana
Reviewed September 1, 2014 via mobile

This hotel was one of the worse experiences I had for a trip... First of all the room was much smaller than depicted in the pictures online...Our bathtub drain would not work so we had to call for service to take a bath, waited a half an hour for someone to fix the tub...Only courteous staff was one older man...

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4Thank Mylilbebe
ThePeninsulaNY, General Manager at The Peninsula New York, responded to this review

Dear A TripAdvisor Member, We are sorry to read your review of your last stay in July. While it is a bit discouraging, feedback such as yours helps us to improve upon our service. I hope to discuss your visit in further detail and would be grateful if you would contact me directly at jcrook@peninsula.com. Best regards, Jonathan H. Crook...

Greensboro
Reviewed September 1, 2014

I do not understand why it is ranked #87 in NYC. I personally think it is the best in NYC! I have stayed in numerous Peninsula hotels, Hong Kong, Beverly Hills, NYC, London, and found all to be excellent. The NYC location could not be better, right in the middle of 5th Avenue shopping, easy access to Broadway theaters, and...

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Thank GSO-Mike
ThePeninsulaNY, General Manager at The Peninsula New York, responded to this review

Dear Michael M, Thank you for your glowing review and endorsement of our hotel. We realize there are hundreds of hotels in the city to choose from and appreciate your naming The Peninsula the best hotel in New York City. Again, we thank you for your visit - it would be our pleasure to welcome you back to The Peninsula...

Stoke on Trent
Reviewed September 1, 2014

All the public areas have had lots of money, well spent on them, but our experience of the bedrooms, based on two rooms and consultation would reveal them to be poorly cleaned and maintained. Our bathroom was a disgrace, badly stained. Carpets in room were very old and dirty. Other than that the hotel is well placed to explore New...

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Thank tkota
ThePeninsulaNY, General Manager at The Peninsula New York, responded to this review

Dear tkota, Your review of our room product on TripAdvisor is very much appreciated. We pride ourselves on the constant upkeep of our hotel and on occasion, our rooms undergo soft renovations. We trust you will have the opportunity to visit us again to experience this. Best regards, Jonathan H. Crook General Manager

Hong Kong, China
Reviewed August 27, 2014

Good hotel in a splendid position, with rooms a little bit too small for the price you pay. Service is decent, but in NYC service is never great I am afraid. Very good breakfast and breakfast area, lobby too small

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Thank faderosa
ThePeninsulaNY, General Manager at The Peninsula New York, responded to this review

Dear Faderosa, Thank you for taking the time to share your feedback. While we are sorry you did not fully enjoy your stay due to your preference of larger accommodations, we are delighted that you found our hotel to be in the most favorable location with excellent breakfast dining options in our Clement Restaurant. We hope this will encourage you...

London, United Kingdom
Reviewed August 24, 2014

I went to New York to celebrate my birthday so decided to treat myself to a stay at the Peninsula. My room was amazing and the bathroom incredible. Also free wifi which seems to be a rarity and so important for foreign travelers. The staff were all very accommodating and I felt like a VIP. I did a free yoga...

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Thank BornToTravel2346
ThePeninsulaNY, General Manager at The Peninsula New York, responded to this review

Dear BornToTravel2346, Thank you for your review and for choosing to celebrate your special occasion at The Peninsula New York. We hope we left you with fond memories and look forward to welcoming you back again soon. Best regards, Jonathan H. Crook General Manager

Tulsa, Oklahoma
Reviewed August 16, 2014

Rooms were nicely furnished, tubs were large. TV in bathroom. Historic church view was nice. Very close to great shopping. Wife said Spa was her favorite of all the ones we have visited anywhere. Staff was very accommodating to my wife's vegetarian diet. However, lobby has been known to be filled with music that does not match the elegant ambience....

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Thank Adventure-Team_6
ThePeninsulaNY, General Manager at The Peninsula New York, responded to this review

Dear Adventure-Team_6, Thank you for reviewing your last visit to The Peninsula New York on TripAdvisor. The music that fills our lobby is ever changing to reflect the season. Undoubtedly it has changed since your last stay in November. We hope you have the opportunity to visit again soon to see the other wonderful changes of our hotel including our...

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Staying in Midtown

Neighborhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit - spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's paradise where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighborhood
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Clement at The Peninsula New York
Clement at The Peninsula New York
Cuisines: American, Contemporary
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Known for its world-renowned service and attention to detail, The Peninsula New York is the prestigious recipient of the Forbes Five Star and AAA Five Diamond Awards. This magnificently restored 23-story, 1905 landmark building is ideally located, just steps away from world-class shopping, museums and the magic of Broadway. ACCOMMODATION: Each of the 185 spacious guestrooms and 54 suites at The Peninsula New York meet The Peninsula Hotels standards for luxury, guest comfort and technology. Rooms are designed for maximum comfort, with a good night's rest virtually guaranteed. Each room exudes a sense of tranquility and modernity with crisp bed linens, luxurious goose down duvets, flat screen televisions, marble bathrooms with special mood lighting and signature Peninsula bathtub televisions. For the ultimate convenience, bedside electronic control panels regulate temperature, lighting and entertainment systems. WELLNESS: The Peninsula Spa is a rooftop oasis providing an ideal retreat from the demands of the city. Recently awarded the #1 Hotel Spa in the USA by the readers of Conde Nast Traveler, this sanctuary of seclusion and peace offers relaxing body treatments and sublime skin care in an environment of sheer aesthetic bliss. The Spa features a luxurious range of heat experiences including a steam room, sauna, ice fountain and "experience" shower, men's and women's private relaxation lounges and an Asian Tea Lounge. The Private Spa Suite is the ultimate personal spa experience for couples, friends or family wishing to retreat in total privacy. A glass-enclosed pool, wraparound outdoor sun terrace and cutting edge fitness center with daily group fitness classes completes the wellness experience. DINING: The Peninsula New York's dining venues combine the comfort of tradition with modern elegance for guests to experience sophisticated dining at any time of the day. The signature restaurant Clement presents an energetic approach to regionally-sourced cuisine for breakfast, lunch or dinner. The Bar at Clement offers thoughtful cocktails, wines by the glass and a light menu. After a day of exploring the vibrant heart of the city, the timeless Gotham Lounge is a welcome setting to rejuvenate over Afternoon Tea, or for an unforgettable end to a New York City day, toast from the spectacular rooftop bar and terrace, Salon de Ning, while gazing over panoramic views of the shimmering Manhattan skyline. ... more   less 

Additional Information about The Peninsula New York

Address: 700 Fifth Avenue at 55th Street, New York City, NY 10019
Location: United States > New York > New York City > Midtown , Manhattan
Price Range: $597 - $1,467 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Peninsula New York 5*
Number of rooms: 239
Reservation Options:
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Also Known As:
The Peninsula New York Hotel New York City
Peninsula New York City
New York City Peninsula
Peninsula Hotel New York
Hotel Style:
#5 Spa Hotel in New York City
#29 Luxury Hotel in New York City
#38 Romantic Hotel in New York City
#39 Family Hotel in New York City
#39 Business Hotel in New York City
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Questions & Answers

Here's what travelers have asked, with answers from The Peninsula New York staff and other travelers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“courtyard-facing rooms will have less street noise”
 of 5 bubbles Beachwriter1, Dec 20, 2016 | Read review
“get the corner rooms”
 of 5 bubbles gapkidd, Dec 13, 2016 | Read review
“All rooms a large and spacious”
 of 5 bubbles 496antonyp, Dec 8, 2016 | Read review
“The higher floor corner rooms for the view”
 of 5 bubbles 24hansk, Nov 26, 2016 | Read review
“Best rooms are those looking our on 55th street rather than 5th Avenue which tend to be noisier”
 of 5 bubbles Rozasociados, Nov 12, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question