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700 Fifth Avenue at 55th Street, New York City, NY 10019-4145
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Update from hotel: This property has indicated that they are taking safety precautions against COVID-19.Read more
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Traveler (774)
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A note from The Peninsula New York
Updated 07/20/21

About

#107 of 515 hotels in New York City
Location
4.9
Cleanliness
4.7
Service
4.6
Value
3.9
Travelers' Choice
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Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Babysitting
Pets Allowed ( Dog / Pet Friendly )
Business Center with Internet Access
Parking
Wifi
Pool / beach towels
Pool with view
Indoor pool
Heated pool
Fitness / spa locker rooms
Sauna
Restaurant
Breakfast available
Breakfast in the room
Wine / champagne
Rooftop bar
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Full body massage
Massage
Rooftop terrace
24-hour security
Baggage storage
Concierge
Non-smoking hotel
Sun terrace
Butler service
Doorperson
First aid kit
24-hour front desk
Dry cleaning
Laundry service
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Room features
Bathrobes
Air conditioning
Additional bathroom
Desk
Housekeeping
Minibar
Flatscreen TV
Bath / shower
Interconnected rooms available
Room service
Safe
Telephone
Wardrobe / closet
Refrigerator
Complimentary toiletries
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Room types
City view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Luxury
City View
Languages Spoken
English, Chinese
Hotel links
Special Offer:The Peninsula Promise - More Flexibility
1423Reviews18Q+A100Room tips
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Melissaleonard wrote a review Sep 2022
Philadelphia, Pennsylvania432 contributions248 helpful votes
Excellent rooftop with views of the city & park. Must get there when they open because it was very crowded. Drinks were great. Cheese plate was ok. Great outside rooftop. We would definitely go again. Location on 5th avenue was great . Good people watching.
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Date of stay: September 2022Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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reed harris wrote a review Nov 2021
Las Vegas, Nevada17 contributions43 helpful votes
Hotel's Favorite
I checked in on a Tuesday and stayed through Sunday. The management, doormen, bell, front desk, housekeeping, literally everyone that works at this property are the best of the best. I had a couple of special requests through my work that a normal hotel would not have accommodated. They did so and not only did it, but had it ready to go within an hour. It was amazing. I have stayed at many fine hotels I travel both domestically and internationally, and I believe the Peninsula rates right at the top.
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Date of stay: November 2021
Value
Location
Service
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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Response from The Peninsula New York, General Manager at The Peninsula New York
Responded Nov 24, 2021
Dear reedharris, Thank you for taking the time to share your recent experience at The Peninsula New York. It is a real pleasure to read such delightful feedback. We sincerely appreciate your comments regarding the overall property and our services as we are continuously looking for ways to enhance our guests’ experience. We are looking forward to welcoming you back very soon. Kind regards, Jonathan H. Crook General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
YoshiDus wrote a review Sep 2022
Earth, Texas1927 contributions403 helpful votes
+1
The Peninsula is the Grande Dame of NYC hotels. You will definitely not get the hippest rooms with the most fancy decor, but everything is nicely appointed and extremely well kept and clean. Of course you will notice some wear and tear in the room but nothing really bothered us during our 3 nights stay in August. The rooms of the hotels sister property in Chicago are definitely more up to date, but compared to other hotels in NYC in the same price range The Peninsula is a very good choice. Having stayed at the Park Hyatt as well as Mandarin Oriental just a couple of weeks before, The Peninsula really makes up with its excellent staff and service. The contact prior to our arrival was perfect and all of requests were taken care of. During our stay every staff member was constantly smiling and very attentive.
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Date of stay: August 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Londontraveller124 wrote a review Sep 2022
Purley, United Kingdom88 contributions32 helpful votes
I really enjoyed my stay here- as a family we had stayed before and it didn’t feel quite as luxurious in the room or attitudes this time. With that being said, Monica the maid was fantastic and constantly helping and made the trip lovely, she always radiated happiness and lit up the trip. It was a great location and foyer but the rooftop connected to the spa was shut when we went and that was a huge draw for us last time. It was fun regardless but it has lost its spark a bit. We stayed in the superior suite.
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Date of stay: August 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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GemGib wrote a review Sep 2022
Gibraltar57 contributions68 helpful votes
Hotel is amazing. Service is great, location is amazing, breakfast is superb (particular shout to Ramón who took care of us!). The hotel was great from before our arrival. The concierge really knows NYC, made all our (very numerous) bookings, and when we asked questions they did not know the answer, made sure that they got us accurate information. Couldn’t speak highly enough of them! Clements is great. We only had breakfast there, but it was great every day! Room is also spacious with great toiletries and views onto Fifth Avenue. Wifi is also consistent - which to me is very important! Not a bad word to say about this great spot! Expensive, but worth every penny!
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Date of stay: July 2022Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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LightPacker557074 wrote a review Aug 2022
1 contribution
Customer service was top-notch! From the moment we checked in, to the concierge, to the guest relations dept. who made sure my young kids were entertained, to everybody working in F&B- just awesome. Location- awesome! Right in the middle of everything. Rooms- the rooms were fine- were they the most technologically advanced rooms I’ve ever stayed in? No, but for NYC, and the fact that we were just sleeping in the room, it more than served its purpose. Housekeeping/cleanliness- zero issues…. Only con- 185.00 room service charge for a couple pancakes and some juice and coffee was a bit much. The food and drink prices are not what I’m accustomed too, and it really makes more sense to head elsewhere when it comes to having to feed a family of four for an entire week. Would definitely stay there again- the staff won’t be outdone!
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Date of stay: August 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Tackometer78 wrote a review Aug 2022
Wynnewood, Pennsylvania6 contributions1 helpful vote
Beautiful hotel, wonderful staff, excellent location. I saw Pat Sajak staying there which was pretty cool. The rooftop restaurant was chic and the food and drinks looked delicious. Room was clean, and quiet. I still try to buy their bath products online and can barely ever find them.
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Date of stay: September 2021Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from The Peninsula New York, General Manager at The Peninsula New York
Responded Aug 16, 2022
Dear Tackometer78, Thank you for reviewing your experience at The Peninsula New York and for the kind words regarding our facilities and staff. For your information, our bath products are personally curated by MacKenzie Reilly, a local perfumer. Regretfully, as a customized fragrance for The Peninsula New York, it is presently not available for sale. We do hope you are able to visit us again. Best regards, Rolf Buehlmann General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PDQ312 wrote a review Aug 2022
Chicago, Illinois39 contributions16 helpful votes
The good- The location. The room cleanliness. The polite front desk. The shower water pressure. That’s about it. The bad. The cheap dead gladiolus flower arrangement in the lobby was an omen. The rooms look like they have not been updated since 1987. The bed was old and uncomfortable. My back cried out in pain the next morning. The chair in the room was stained and worn. The technology in the room is a relic from another era with a light informing me that I have a “Fax waiting” and two phone lines in the commode room. A printer. Nobody needs this. There was not a tablet or iPhone charge port to be found. We need this. The restaurant was closed for dinner service and overall the hotel seemed vastly understaffed. Management was invisible. The concierge was too busy to talk when I called. This hotel seems like it’s days are numbered. They are either on their way to closing this location or on the brink of a well overdue renovation. I have stayed at the other US Peninsula properties and the difference is night and day. At the Beverly Hills location, we were greeted by name each time we entered the hotel. They picked us up from the airport. They offered a chauffeured house car for short trips. They asked about, and had a custom made welcome drink ready upon our arrival. They actually monogrammed the pillowcases with our name. Chicago has the sleek bar with top notch service and snacks. A world class restaurant. A happening rooftop lounge. New York barely opened the door upon arrival- when they were there. Their rooftop was a smokers paradise with snacks. There are so many better hotel options available in midtown and for $1 thousand plus a night, This hotel seems like a cruel, expensive joke.
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Date of stay: July 2022Trip type: Traveled as a couple
Room Tip: Stay elsewhere
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from The Peninsula New York, General Manager at The Peninsula New York
Responded Aug 9, 2022
Dear PDQ312, I appreciate your most frank candor and for taking the time to write about your recent visit to The Peninsula New York. I am sorry to read that your experience did not live up to your expectations of those that we strive to provide all of our guests. I would appreciate the opportunity to discuss your comments further so we can examine the issues you experienced. I hope that you will reach out to me directly at rolfbuehlmann@peninsula.com. Best regards, Rolf Buehlmann General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Michael B wrote a review Jul 2022
Boca Raton, Florida8 contributions5 helpful votes
Some positives: Convenient location, proper service, quick elevators, dependable housekeeping. Negatives: beat to death guest room bedding, furniture, and electronics; one monotonous dining option. Peninsula management this hotel desperately needs a major refresh!
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Date of stay: April 2022Trip type: Traveled as a couple
Room Tip: Don’t book until this place gets a major refurbishment
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from The Peninsula New York, General Manager at The Peninsula New York
Responded Aug 3, 2022
Dear Sherpa664160, We thank you for taking the time to review your stay at The Peninsula New York and sincerely appreciate your positive comments regarding our service. While we realize our product is not the newest in the market, we pride ourselves on maintaining upkeep next to providing genuine and highly personalized customer service. Comments such as yours are helpful as we currently consider future capital investments in our hotel and until then, we look forward to retaining you as our esteemed guest. Best regards, Rolf Buehlmann General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
JCasNYC wrote a review Jul 2022
New York City, New York716 contributions97 helpful votes
+1
Did a wedding event here and this is a very nice hotel I can see why it cost 1k a night. The lounge/bar area is nice. The dining room that was rented was a nice size. Only problem for dinner was they didn't have chicken left and only fish. Still if you have the money this is definitely a great hotel to stay in
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Date of stay: July 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Rolf Buehlmann, General Manager at The Peninsula New York
Responded Jul 26, 2022
Dear JCasNYC, Thank you very much for sharing your impressions of your event at our hotel. We are happy to hear you had a pleasant experience. We hope to have the opportunity to welcoming you back, and hopefully, staying at the hotel in the near future, Kind Regards, Caroline Laroche Director of Front Office
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$802 - $1,627 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the peninsula new york hotel new york city, peninsula new york city, new york city peninsula, peninsula hotel new york
LOCATION
United StatesNew YorkNew York CityMidtown West / Manhattan / Midtown
NUMBER OF ROOMS
235
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Frequently Asked Questions about The Peninsula New York
Which popular attractions are close to The Peninsula New York?
Nearby attractions include St. Patrick's Cathedral (0.2 miles), Top of the Rock (0.3 miles), and Rockefeller Center (0.3 miles).
What are some of the property amenities at The Peninsula New York?
Some of the more popular amenities offered include an indoor pool, a rooftop bar, and free wifi.
Which room amenities are available at The Peninsula New York?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Peninsula New York?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at The Peninsula New York?
Yes, paid public parking nearby is available to guests.
What are some restaurants close to The Peninsula New York?
Conveniently located restaurants include La Grande Boucherie, Loi Estiatorio, and The Modern.
Are there opportunities to exercise at The Peninsula New York?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Are any cleaning services offered at The Peninsula New York?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at The Peninsula New York?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does The Peninsula New York offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at The Peninsula New York?
The staff speaks multiple languages, including English and Chinese.