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21 E 52nd St At Madison Ave, New York City, NY 10022-5389
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About

#122 of 519 in New York City
Location
4.8
Cleanliness
4.7
Service
4.5
Value
4.3
Experience enviable luxury at the Omni Berkshire Place located in the heart of Midtown Manhattan. Stay just steps from some of New York City's most notable attractions including Fifth Avenue Shopping, Rockefeller Center, St. Patrick's Cathedral, Central Park, Broadway Theatres, and Times Square. Modern Technology and fresh contemporary decor are brought together for accommodations that embrace the look and feel of an Upper East Side residence. Luxury guestrooms combined with the renowned service and amenities make the Omni Berkshire Place an ideal destination for both business or leisure travelers looking to experience the excitement of Midtown Manhattan.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Kids stay free
Children's television networks
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Wifi
Paid internet
Restaurant
Kids' meals
Wine / champagne
Highchairs available
Strollers
Business Center with Internet Access
24-hour security
Baggage storage
Concierge
Newspaper
Non-smoking hotel
Doorperson
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Shoeshine
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Room features
Blackout curtains
Soundproof rooms
Air conditioning
Desk
Electric kettle
Cable / satellite TV
Extra long beds
Walk-in shower
Air purifier
Bathrobes
Housekeeping
Interconnected rooms available
Room service
Safe
Seating area
Sofa
Telephone
VIP room facilities
Wardrobe / closet
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Flatscreen TV
On-demand movies
Radio
iPod docking station
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Classic
Centrally Located
Languages Spoken
English, French, Spanish
Hotel links
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Location

Full view
100Great for walkers
Grade: 100 out of 100
392Restaurantswithin 0.3 miles
131Attractionswithin 0.3 miles
4915Reviews86Q+A3Room tips
Traveler rating
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Popular mentions
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Most Recent
danniyello wrote a review Jun 26
Buffalo, New York39 contributions9 helpful votes
Fabulous stay at the Omni Berkshire! Traveled with our teenage daughter and her friend and were upgraded to a beautiful spacious suite, so much room so the girls had their own area ( because who wants to room with your parents?) thank you to the amazing front desk staff for that!! We adored Lenny the doorman he was so entertaining and fun! Beds were very comfortable and the location was perfect proximity to 5th Ave, Central Park and Rockefeller Center. Such a great stay! Thank you so much! Keep doing everything you are doing!
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Date of stay: June 2022Trip type: Traveled
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Response from Hotel Management , Other at Omni Berkshire Place
Responded yesterday
Dear Danniyello, What a great feedback! It makes us so enthusiastic and motivated to continue doing what we do best - welcoming and servicing each of our guest with care and attention. I will certainly share your wonderful review with Lenny and our team, I am positive they will be happy to hear from you. We hope we will have the pleasure of welcoming you and your family back some time in the near future for another memorable experience! Warm regards.
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M G wrote a review Jun 2
16 contributions3 helpful votes
Nicest hotel I've been in in quite awhile. Daily made service (shame on you other properties that don't do it) at least they tidied up and made our beds, provided fresh towels. Clean and observant staff from the doormen to the Concierge and Front desk. Convenient to coffee shops and good restaurants, easy to get a cab from mid-town. On Fifth Avenue so shop till you drop! I can't venture enough compliments about this property as it is a welcome, quiet, retreat.
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Date of stay: June 2022
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Response from Hotel Management , Other at Omni Berkshire Place
Responded 3 weeks ago
Dear O5873OGmg, Thank you for the lovely tittle of your review! We are honored, appreciative and flattered! We focus on our guest's needs, having a clean and refreshed room when returning to the hotel after the city activities is essential to our guests. We sincerely appreciate your lovely compliments and we hope we will have the pleasure to welcome you back sometime in the near future. Warn regards,
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ROKChicago_IL wrote a review Jun 1
Chicago, Illinois71 contributions135 helpful votes
My husband and I stayed at the Omni Berkshire Place in May 2022 for a long weekend. The hotel is in a great location easy to walk to nearby major attractions. The room was standard, but nicely furnished and the bathroom was spacious. We typically receive upgrades with our status, but that was not available then. Although we were located across from the elevator the hotel interior was quiet. However, major street construction from late evening to the morning was underway every night and at times disrupted sleep. The hotel bar and restaurant for breakfast are very nice with friendly staff. The bellmen were very accommodating. It was a bit odd that the concierge did not know about the newer Moynihan Train Hall--another staff member behind the desk had to explain it to her as she only knew of Penn Station. Overall, it was an enjoyable stay, and we would recommend this Omni to family and friends.
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Date of stay: May 2022
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Response from Hotel Management , Other at Omni Berkshire Place
Responded 3 weeks ago
Dear ROKChicago_IL, Thank you very much for sharing your feedback with us. We are thrilled to learn you enjoyed our hotel and prime location, being so close to 5th Ave and major attractions is a huge convenience to our guests. We couldn’t express enough our appreciation for your honest and fair review, although we understand that the NYC construction disturbed some of our guests, it is something it is completely out of our control; nonetheless we did (and do) everything we could (and can) to accommodate our guest’s needs and make sure each of them will have a pleasant stay as much as you did. Your opinion is important to us and it will be shared with our concierge and team. Thank you for recommending our property to your friends and family, rest assured we are committed to continue providing an outstanding service to our guests, we will certainly take a very good care of your family and friends. We hope to welcome you back sometime in the near future. Warm regards,
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Gary M wrote a review May 2022
Pensacola, Florida37 contributions32 helpful votes
We have been coming here for 15 years. We cant' imagine the toll Covid took on the staff and team here. We were thrilled to see this Fine Hotel return ( post Covid ) - So booked a return trip. Not sure if there is a new property Mgr. But let me say - it was the Best overall stay at this Hotel ever. It's always been great & why we are so loyal and return. But this trip - we were truly acknowledge and recognized for our years of returning and loyalty & it was awesome. Service, Staff , Room and everything was perfection. So glad that Mary is back on Concierge providing the same - Fabulous service - She always has. She is definitely a NYC Diamond ! Lenny entertaini9ng and caring for you at door. Michael & Crew at the front desk providing seamless & thoughtful check-in - Andrew & Team in the Bar ( many years) caring for your every need. Location is always perfection . This place is where you want to be ! Thank you and be back soon. Love you all like family. Mark, Gary & Cherry
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Date of stay: May 2022
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Response from Hotel Management , Other at Omni Berkshire Place
Responded 5 weeks ago
Dear Mr. Gary M. Thank you so much for taking the time to share your feedback with us! This is exactly what we strive for - having our guests feeling at home and welcomed in each of their visits! I have shared your review with our team and they are overjoyed to hear from you and to have had the pleasure to welcome you and your family back at our hotel. Please let us know next time you book a trip to NYC, we will be looking forward to welcoming you back for another pleasant experience. Warm regards from The Omni Team!
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LBHouston11 wrote a review Apr 2022
Houston, Texas587 contributions218 helpful votes
SO happy the Omni is back! A wonderful hotel with a perfect midtown location. Lenny the doorman is amazing and will make everyone feel so welcome. Be sure to sign up for select guest prior to booking—it’s free. Free coffee each morning. Highly recommend!
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Date of stay: April 2022Trip type: Traveled
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Response from Hotel Management , Other at Omni Berkshire Place
Responded Apr 16, 2022
Dear LBHouston11 , WOW! Thank you very much for your lovely review, we are also thrilled to be back and welcome each one of our loyal guests like you. I will certainly share your kind words with our team and with Lenny, I am positive he will be glad to hear from you. We are looking forward to welcome you back in the future for another pleasant and memorable stay. Warm regards, Hotel Management
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John N wrote a review Mar 2022
Chicago, Illinois15 contributions22 helpful votes
I had the most wonderful stay at the Omni Berkshire. The staff is incredible, the rooms were spacious and luxurious and the amenities were amazing. This hotel recent underwent a nice lobby refresh and it looks terrific. Omni was going to unaffiliate itself with this hotel after covid but due to NY labor issues decided to keep it. I hope Omni keeps this property forever. It is a truly wonderful property--one of the best in NYC.
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Date of stay: March 2022Trip type: Traveled
1 Helpful vote
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Response from Hotel Management , Other at Omni Berkshire Place
Responded Mar 19, 2022
Dear 34chrisn, Thank you so much for your lovely review, we are thrilled to learn you had the most wonderful stay, this is exactly the type of experience we strive for our guests to have. Your feedback will be shared with our team. We are looking forward to welcome you back sometime in the future. Warm regards Hotel Management
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Sarah B wrote a review Feb 2022
5 contributions1 helpful vote
Fist time back in this hotel since the pandemic , my husband was on a business trip . We had a great room, sadly no room service available . Staff super Mary the Concierge is lovely and always helps us . Love the location
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Date of stay: February 2022
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Service
Trip type: Traveled
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Response from Hotel Management , Other at Omni Berkshire Place
Responded Mar 1, 2022
Thank you for returning to our hotel and for your valuable feedback. It is great to learn about your experience and your lovely comments about Mary and our staff, I will be glad to share your review with our team and I am positive Mary will be thrilled to hear from you. While our room service is still not back in service our restaurant is open from 6:30am to 11:00pm, we are very sorry for any disappointment it may have cause you. We sincerely hope that our in room dining department will be back next time you visit us. We are looking forward to welcome you back. Warm regards,
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Maria R wrote a review Dec 2021
El Paso, Texas11 contributions5 helpful votes
We.had a great time at the Omni. Although the hotel can use a little lift in some of the rooms, the location is superb and the courtesy and kindness of each employee is, as always, warm and welcome. Congratulations and thank you for opening again!
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Date of stay: December 2021Trip type: Traveled
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Response from Isis Berk, Other at Omni Berkshire Place
Responded Jan 24, 2022
Dear I7783TJmariar, Thank you for choosing to stay at the Omni Berkshire Place, it is our pleasure to personally welcome our guests and assure a pleasant and memorable stay. We appreciate your feedback and we are looking forward to welcoming you back in the near future. Warm regards,
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DeanaDC wrote a review Dec 2021
Alexandria, Virginia9 contributions8 helpful votes
We took a last minute trip to New York to see a show at Rockefeller Center and ended up staying at the Omni just based on proximity. What a wonderful surprise! The hotel had just reopened a few weeks prior. The room looked fantastic! It was quite large by New York standards. It was so comfortable! The staff could not have been more helpful, professional and hospitable. The very nice concierge even advised on a rapidly approaching storm when we were running out to grab a quick lunch. She wanted to make sure we did not get caught out in bad weather. The entire staff was so kind and eager to help. It was an easy walk to Rockefeller Center and to Central Park. We had a magical stay in New York and the Omni Berkshire was a very large part of the magic. We had a
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Date of stay: November 2021Trip type: Traveled
Room Tip: The parking garage was available for self park when we were there, but valet may be available now.
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1 Helpful vote
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Response from Isis Arruda, Guest Services / Front Office at Omni Berkshire Place
Responded Jan 24, 2022
Dear DeanaDC, Thank you for your feedback, we are thrilled to learn you were happy to discover our property and enjoyed our spacious rooms. It is our pleasure to provide a warm welcoming and superb services throughout the stay. I will certainly share your kind words with our concierge Mary, I am positive she will be glad to hear from you. We are looking forward to welcoming you back next time you plan a visit to NYC! Warm regards, Isis Arruda
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BruceMcdou wrote a review Dec 2021
San Francisco, California75 contributions72 helpful votes
I'm torn how to review the Omni. Like many hotels globally they are probably challenged to get staff and thus certain things are below standards. The hotel is a half block from my firm's HQ so absolutely convenient location for that and many things in mid-town: Rock center, Radio City, etc. First the good: the staff in the hotel with whom I interacted (not sure if the attached bar/restaurant is actually managed by the hotel or not so excluding) are top-notch including the doormen/bellmen and the front desk. They use the guest's name, they acknowledge status, they engage in polite chat but are also efficient. The housekeeping staff are clearly stretched thin but are polite and efficient. When I returned from the office at 6 pm my first day my room hadn't been serviced but a maid knocked on the door as I was leaving for dinner at 6:15. Cleaning was limited: my sheets didn't appear to be changed at all during my five-night stay, carpet wasn't vacuumed, but things were tidied. At least it's something. Fitness room is actually pretty decent but equipment is jumbled. Most noticeable was that staff clearly didn't even check the room for days at a time - several used towels were strewn in the same spots for several days before finally being picked up. equipment was never arranged - dumbbells were never put back on the rack, bosu balls were all over. Again, staff clearly didn't pay attention. I was in a basic king-bed room facing the interior so I assume the entry-level room. It had clearly been refreshed - looked like fresh paint, carpet and TV. furniture isn't new but was in good condition. Bathroom was small but nicely arranged - looks like it was redecorated about 15 years ago. HVAC is a joke - like most NYC hotels in the winter you can't actually make the room cooler, it's always going to be warm; the numbers on the thermostat are just there to entertain you. Oh, and pet peeve: NO COFFEE MAKER (or refrigerator) IN THE ROOM!!! And in a hotel with no room service and no free coffee in the lobby, this is a no-go for me. The attached bar/restaurant was a real let down. I wanted to have dinner solo one evening but they wouldn't seat me in the dining area and pointed me to the bar. The bar was packed most evenings and I never saw anyone checking vaccination status (required by NYC law and, uh, logic). Since there's no coffee maker in the room (see above) I hoped I could just walk in the morning and grab a paper cup to go - nah. This is another huge turnoff for me. Overall, convenient location, good staff, OK room and gym, but lack of room amenities and lack of dining option means I'll avoid the Omni on future visits.
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Date of stay: December 2021
Value
Location
Service
Trip type: Traveled
Room Tip: Interior rooms are quieter but smaller.
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PRICE RANGE
$358 - $511 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
omni berkshire place hotel new york city, omni hotel berkshire place, omni new york city, new york city omni, omni berkshire new york
LOCATION
United StatesNew YorkNew York CityMidtown
NUMBER OF ROOMS
396
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Frequently Asked Questions about Omni Berkshire Place
Which popular attractions are close to Omni Berkshire Place?
Nearby attractions include St. Patrick's Cathedral (0.1 miles), Top of the Rock (0.2 miles), and Rockefeller Center (0.2 miles).
What are some of the property amenities at Omni Berkshire Place?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Omni Berkshire Place?
Top room amenities include air conditioning, a flat screen TV, and blackout curtains.
What food & drink options are available at Omni Berkshire Place?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Omni Berkshire Place?
Yes, valet parking is available to guests.
What are some restaurants close to Omni Berkshire Place?
Conveniently located restaurants include The Bar Room at The Modern, Little Collins, and Nerai.
Are there opportunities to exercise at Omni Berkshire Place?
Yes, guests have access to a fitness center during their stay.
Are pets allowed at Omni Berkshire Place?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Which languages are spoken by the staff at Omni Berkshire Place?
The staff speaks multiple languages, including English, Spanish, and French.
Are there any historical sites close to Omni Berkshire Place?
Many travelers enjoy visiting The National 9/11 Memorial & Museum (3.9 miles), World Trade Center Memorial Foundation (3.9 miles), and Hamilton Park (2.4 miles).
Does Omni Berkshire Place have any great views?
Yes, guests often enjoy the city view available here.