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Omni Berkshire Place

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Omni Berkshire Place
Omni Berkshire Place
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3,525 Reviews from our TripAdvisor Community

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Showing 3,345: English reviews
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Reviewed yesterday NEWvia mobile

Worst customer service I've ever experienced. I called them a night before to confirm the room for 8 days and was given confirmation. Advised of a late check in and told them a time I would be there, arrived exactly at that time but no rooms were ready. They had overbooked. They advised us to take a taxi to a...

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Helpful?
Thank Raj S
Montreal, Canada
Reviewed yesterday NEWvia mobile

Great hotel with amazing location. Rooms are very clean and tastefully decorated. Staff in the hotel was extremely helpful and very nice. Would definitely recommend to all kinds of travellers that need a central location

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Thank Juraj-MTL
Atlanta, United States
Reviewed yesterday NEW

We loved our stay at this hotel and could not have been more thrilled. The doormen were so helpful and friendly. Gave great suggestions. Location is wonderful. When we needed something fixed on our room, it was done so, and quickly. We have stayed before and will definitely return. great for families, couples, or for business.

Review collected in partnership with Omni Hotels & Resorts
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Thank garyfY9193AJ
Providence, Rhode Island
Reviewed yesterday NEW

My husband and I stayed overnight this past weekend. We came at 1pm and were able to check in early which was a nice touch. We were checked into room 923 which was clean and comfortable. It is a great location as you can walk to everything from there: Central Park, Empire State building, times square and etc. I also...

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Thank gmilovsky
Philadelphia
Reviewed yesterday NEW

For Manhattan, this is a very central location in mid town with a reasonable price. Not many hotels have reasonable rates anymore. Omni never disappoints, and this property is a good choice. Between 5th and Madison, its a 10 minute walk to grand central or get a subway up on 5th. Nice lobby, quick check in, clean spacious rooms. Cant...

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Thank BLRfromVF
Reviewed 2 days ago NEW

Warm, welcoming, efficient and helpful staff in central Midtown East location away from Westside crowds but near enough for walking to many attractions - from Empire State building to Broadway shows, choices of restaurants, steps from Fifth Avenue shops or walk to Bloomies. Excellent accommodations, comfy beds, good shower pressure, boutique feel to lobby, family friendly. Nearby pharmacies, Fed Ex,...

Review collected in partnership with Omni Hotels & Resorts
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2Thank Heidi S
Reviewed 3 days ago NEWvia mobile

So close to main attractions on 5th as well as walking distance to Times Square and Broadway, it is a very well located hotel for tourism. As some noted already, rooms are smaller than on photos but normal for NY standard. Rooms are not dated but interesting to note our room lacked drawers to put clothes and had only hangers....

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2Thank Toyo3
Pompano Beach, Florida
Reviewed 4 days ago NEW

Fabulous experience, not just because it's a beautiful, classy property, but more importantly it's about the staff... friendly, attentive, caring and personable. That's what makes a fabulous customer experience. Shout out to Yuki at reception... none better. Looking forward to my next visit.

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Thank tedrubin
Danbury, Connecticut
Reviewed 4 days ago NEW

On our recent overnight to the NYC, we decided to stay at the Omni Berkshire since we have always been extremely pleased with our stays at other Omni properties (our favorite is the Omni Shoreham in D.C). We had read that this particular property was rated on Conde Nast's top 40 hotels in NYC, so we thought it had to...

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1Thank Hatterpride
Fairfax Station, United States
Reviewed 5 days ago NEW

Everything with the Berkshire is 1st-Class all the way...from reservations to check-in to stay to check-out...SUPERB! I look forward to my next trip to NYC, and without question the Berkshire will be my go-to/preferred housing partner...my 'home-away-from-home'!

Review collected in partnership with Omni Hotels & Resorts
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1Thank Roger F
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Staying in Midtown

Neighborhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit - spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's paradise where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighborhood
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Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Center with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Experience enviable luxury at the Omni Berkshire Place located in the heart of Midtown Manhattan. Stay just steps from some of New York City's most notable attractions including Fifth Avenue Shopping, Rockefeller Center, St. Patrick's Cathedral, Central Park, Broadway Theatres, and Times Square. Modern Technology and fresh contemporary decor are brought together for accommodations that embrace the look and feel of an Upper East Side residence. Luxury guestrooms combined with the renowned service and amenities make the Omni Berkshire Place an ideal destination for both business or leisure travelers looking to experience the excitement of Midtown Manhattan. ... more   less 

Additional Information about Omni Berkshire Place

Address: 21 E 52nd St, at Madison Ave, New York City, NY 10019
Location: United States > New York > New York City > Midtown , Manhattan
Price Range: $216 - $635 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Omni Berkshire Place 4.5*
Number of rooms: 396
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Omni Hotels & Resorts, Expedia, Hotels.com, Cheap Tickets, Travelocity and Jetsetter so you can book your Omni Berkshire Place reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Omni Berkshire Place Hotel New York City
Omni Hotel Berkshire Place
Omni New York City
New York City Omni
Omni Berkshire New York
Hotel Style:
#41 Family Hotel in New York City
#53 Romantic Hotel in New York City
#67 Business Hotel in New York City
#79 Luxury Hotel in New York City
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Questions & Answers

Here's what travelers have asked, with answers from Omni Berkshire Place staff and other travelers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Ask for Yumi at Reception... she ROCKS!”
 of 5 bubbles tedrubin, 4 days ago | Read review
“Madison Avenue View - High Floor”
 of 5 bubbles AntoineH951, 6 days ago | Read review
“Ask for a room facing 52nd st. as some of the rooms face inwards”
 of 5 bubbles MrVarmint, 1 week ago | Read review
“In the warmer months, the 21st floor rooms have terraces.”
 of 5 bubbles AnitaS61, 1 week ago | Read review
“Room 2014 was great.”
  • Bathroom in Room 2014 - Omni Berkshire NYC (02/Feb/17).
  • Executive Deluxe Room 2014 - Omni Berkshire NY (02/Feb/17).
  • Bedroom of Room 2014 - Omni Berkshire NYC (02/Feb/17).
 of 5 bubbles Roberts69, 1 week ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question