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Omni Berkshire Place

Certificate of Excellence
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21 E 52nd St, at Madison Ave, New York City, NY 10019
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Omni Berkshire Place
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3,078 Reviews from our TripAdvisor Community

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Showing 2,925: English reviews
Los Angeles
Level Contributor
107 reviews
93 hotel reviews
common_n_hotel_reviews_1bd8 158 helpful votes
2 of 5 stars Reviewed yesterday NEW

I had one of the worst customer service experiences last night at the Berkshire Place Hotel ever in my 35 years of business travel. I arrived at LaGuardia on a late flight from Chicago. The airport was a mess and it took me about an hour just to get into a car and get out of the super-congested airport. While... More 

Helpful?
Thank Mblaca
Miami, Florida
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed yesterday NEW

My visit to NEW YORK was great, about the Hotel, it could have been better. The best part of this Hotel is the concierge. Beatriz & Paul are the BEST hands down. The front desk workers could be better. Mr. Kendrick, not friendly at, not even his face gestures (he looked as if we were bothering him). David that works... More 

Helpful?
Thank Blowdarealone
Sydney
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

Our family stayed here for 3 days in July. We arrived late on a Friday night to be greeted by warm and friendly staff. So pleasant after travelling 7 hours from Washington (with heavy rain and traffic delays) As loyalty members there were cookies and chocolate milk for kids and bottles of water for grown ups in the room and... More 

Helpful?
Thank novacastrian
Coventry, United Kingdom
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Great hotel near to fifth Ave and the Rockfella centre, stayed for 7 nights , our room was plenty big enough for the 4 of us 2 adults and 2 old teenagers, beds were super comfy and the shower hot and powerful , all the staff were great especially the door men and Mary at the concierge desk who help... More 

Helpful?
1 Thank Auntiejane97
Brentwood, Tennessee
Level Contributor
21 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

3 night stay at Omni Berkshire Feb 2015. Great location in midtown east within walking distance to attractions, shopping, great restaurants and Central Park. Service was friendly and attentive. Very nice fitness center. Complimentary wifi if you're part of the Omni Select Guest membership program (free to join). Stayed in a premier king room which was quite spacious by NYC... More 

Helpful?
Thank rho1972
Edinburgh, United Kingdom
Level Contributor
149 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Its no more or less than I'd expected of a mid range NY hotel. The location is great for shopping - sandwiched between 5th Ave and Lexington and super handy for bars, restraurants and cafes. Isadoras accross the road serves great breakfasts and coffee/cakes. Our room was small and could have done with a bit of a refurb but overall... More 

Helpful?
2 Thank Chickaboo68
David C, General Manager at Omni Berkshire Place, responded to this review

Thank you very much for taking the time to share this feedback. We are pleased that you enjoyed your stay with us. We are currently indeed refurbishing our restaurant into a beautiful Bob's Steak and Chops, and we hope we will enjoy this improved accommodation upon your return. Kind regards David Chase More 

Paris
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

We spent seven fabulous days in NYC, and could not have picked a nicer hotel. The location was perfect, and the hotel staff was extremely accommodating. Looking forward to our next stay here when the new bar and restaurant open in the fall.

Review collected in partnership with Omni Hotels & Resorts

Helpful?
1 Thank Nanabk6
David C, General Manager at Omni Berkshire Place, responded to this review

Well thank you very much for this wonderful review. We are so pleased that you enjoyed your stay with us! We too are looking forward to this September when our new Bob's Steak and Chops house opens! We look forward to hosting you then! A very kind regards More 

Montreal, Canada
1 review
5 of 5 stars Reviewed 3 days ago NEW

Feels like home away from home. Larger hotel with a Boutique like feel. Staff is very courteous and most helpful. Concierge booked Theater tickets at a great rate and had good suggestions for dinner. Select Guess privilages that include free in Room Coffee, and free WiFi are great

Review collected in partnership with Omni Hotels & Resorts

Helpful?
Thank Sam L
David C, General Manager at Omni Berkshire Place, responded to this review

You are absolutely right when you say staying with us offers a boutique hotel feel with all the conveniences of a larger, full service hotel. We are glad to read that you took advantage of the many benefits our loyalty program offers. Thank you very much for your patronage! A very kind regards David Chase More 

south shields
Level Contributor
82 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
3 of 5 stars Reviewed 4 days ago NEW via mobile

Stayed at the omni with my husband and 16 year old son. When I made the booking for a king room it said it same with a rollaway bed for my son. On arrival we were told the rollaway would be put up, later when returned after our night we asked about the rollaway they said children were expected to... More 

Helpful?
1 Thank eddySouthShields
David C, General Manager at Omni Berkshire Place, responded to this review

Thank you very much for taking the time to share this feedback. We do apologize for the confusion with the roll away bed. The hotel is always willing to be accommodating with regards to this amenity. While there is a 52 dollar charge, if there are extenuating circumstances, we are happy to read that the front desk waived the fee.... More 

McAllen, Texas
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

We stayed at this hotel over the 4th of July with our two young children. Everyone from the doorman to the front desk staff were so accommodating and helpful. They checked us in a couple of hours early as our room was already ready. We really appreciated that as we had just intended to leave our luggage and go sight... More 

Helpful?
1 Thank avlau1
Questions? Get answers from hotel staff and past guests. Ask a question

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Staying in Midtown

Neighborhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit - spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's paradise where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighborhood
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Room Service
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Business Center with Internet Access
  • Babysitting
Official Description (provided by the hotel)
Experience enviable luxury at the Omni Berkshire Place located in the heart of Midtown Manhattan. Stay just steps from some of New York City's most notable attractions including Fifth Avenue Shopping, Rockefeller Center, St. Patrick's Cathedral, Central Park, Broadway Theatres, and Times Square. Modern Technology and fresh contemporary decor are brought together for accommodations that embrace the look and feel of an Upper East Side residence. Luxury guestrooms combined with the renowned service and amenities make the Omni Berkshire Place an ideal destination for both business or leisure travelers looking to experience the excitement of Midtown Manhattan. ... more   less 

Additional Information about Omni Berkshire Place

Address: 21 E 52nd St, at Madison Ave, New York City, NY 10019
Location: United States > New York > New York City > Midtown , Manhattan
Price Range: $262 - $705 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Omni Berkshire Place 4.5*
Number of rooms: 396
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Omni Hotels & Resorts, Hotels.com, TripOnline SA, Hotwire, Cheap Tickets, Orbitz, Agoda, Expedia, Travelocity, Odigeo and Jetsetter so you can book your Omni Berkshire Place reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Omni Berkshire Place Hotel New York City
Omni Hotel Berkshire Place
Omni New York City
New York City Omni
Omni Berkshire New York
Hotel Style:
#41 Family Hotel in New York City
#53 Romantic Hotel in New York City
#67 Business Hotel in New York City
#85 Luxury Hotel in New York City
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