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21 E 52nd St At Madison Ave, New York City, NY 10022-5389
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
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Updated 12/27/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Omni Berkshire Place
Updated 12/27/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#130 of 531 hotels in New York City
Location
Cleanliness
Service
Value
Experience enviable luxury at the Omni Berkshire Place located in the heart of Midtown Manhattan. Stay just steps from some of New York City's most notable attractions including Fifth Avenue Shopping, Rockefeller Center, St. Patrick's Cathedral, Central Park, Broadway Theatres, and Times Square. Modern Technology and fresh contemporary decor are brought together for accommodations that embrace the look and feel of an Upper East Side residence. Luxury guestrooms combined with the renowned service and amenities make the Omni Berkshire Place an ideal destination for both business or leisure travelers looking to experience the excitement of Midtown Manhattan.
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Property amenities
Parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Business Center with Internet Access
Wifi
Paid wifi
Restaurant
Breakfast available
Kids' meals
Wine / champagne
Taxi service
24-hour security
Baggage storage
Concierge
Non-smoking hotel
Sun terrace
Doorperson
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Shoeshine
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Room features
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Coffee / tea maker
Electric kettle
Cable / satellite TV
Walk-in shower
Private balcony
Safe
Seating area
Separate living room
Sofa
Telephone
Wardrobe / closet
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Flatscreen TV
Radio
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Classic
City View
Languages Spoken
English, French, Spanish, Italian
Hotel links
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Location

Full view
100Great for walkers
Grade: 100 out of 100
392Restaurantswithin 0.3 miles
128Attractionswithin 0.3 miles
4909Reviews86Q+A3Room tips
Traveler rating
  • 2,937
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Time of year
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Popular mentions
Maria R wrote a review Dec 2021
El Paso, Texas11 contributions5 helpful votes
We.had a great time at the Omni. Although the hotel can use a little lift in some of the rooms, the location is superb and the courtesy and kindness of each employee is, as always, warm and welcome. Congratulations and thank you for opening again!
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Date of stay: December 2021Trip type: Traveled with family
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Kriselda Salosa wrote a review Apr 2020
Morpeth, United Kingdom3 contributions
Hotel's Favorite
This hotel is by far one of the best hotels we've ever stayed in! We stayed here for 11 nights and we are so pleased we did! It's close to all major tourist attraction sites, and luxury shopping is literally a few steps away from the hotel! Transport links are nearby including subway stations that gets you around the city in no time! Our room was spacious, clean and modern, and can I just say they have the best house keeping staff! Very friendly & professional!! Door staff and reception were also very friendly & helpful! As it was our first time in Newyork we wanted to stay somewhere comfortable & luxurious without paying an arm & a leg for it and Omni does both of those things! After a long day & night exploring the city, we couldn't wait to get into our comfortable beds! They also do not charge any additional taxes that som hotels do once you check in! So thankyou Omni for helping make our trip a memorable one! We will certainly be back again!
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Date of stay: February 2020Trip type: Traveled as a couple
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DeanaDC wrote a review Dec 2021
Alexandria, Virginia8 contributions7 helpful votes
We took a last minute trip to New York to see a show at Rockefeller Center and ended up staying at the Omni just based on proximity. What a wonderful surprise! The hotel had just reopened a few weeks prior. The room looked fantastic! It was quite large by New York standards. It was so comfortable! The staff could not have been more helpful, professional and hospitable. The very nice concierge even advised on a rapidly approaching storm when we were running out to grab a quick lunch. She wanted to make sure we did not get caught out in bad weather. The entire staff was so kind and eager to help. It was an easy walk to Rockefeller Center and to Central Park. We had a magical stay in New York and the Omni Berkshire was a very large part of the magic. We had a
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Date of stay: November 2021Trip type: Traveled as a couple
Room Tip: The parking garage was available for self park when we were there, but valet may be available now.
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BruceMcdou wrote a review Dec 2021
San Francisco, California75 contributions72 helpful votes
I'm torn how to review the Omni. Like many hotels globally they are probably challenged to get staff and thus certain things are below standards. The hotel is a half block from my firm's HQ so absolutely convenient location for that and many things in mid-town: Rock center, Radio City, etc. First the good: the staff in the hotel with whom I interacted (not sure if the attached bar/restaurant is actually managed by the hotel or not so excluding) are top-notch including the doormen/bellmen and the front desk. They use the guest's name, they acknowledge status, they engage in polite chat but are also efficient. The housekeeping staff are clearly stretched thin but are polite and efficient. When I returned from the office at 6 pm my first day my room hadn't been serviced but a maid knocked on the door as I was leaving for dinner at 6:15. Cleaning was limited: my sheets didn't appear to be changed at all during my five-night stay, carpet wasn't vacuumed, but things were tidied. At least it's something. Fitness room is actually pretty decent but equipment is jumbled. Most noticeable was that staff clearly didn't even check the room for days at a time - several used towels were strewn in the same spots for several days before finally being picked up. equipment was never arranged - dumbbells were never put back on the rack, bosu balls were all over. Again, staff clearly didn't pay attention. I was in a basic king-bed room facing the interior so I assume the entry-level room. It had clearly been refreshed - looked like fresh paint, carpet and TV. furniture isn't new but was in good condition. Bathroom was small but nicely arranged - looks like it was redecorated about 15 years ago. HVAC is a joke - like most NYC hotels in the winter you can't actually make the room cooler, it's always going to be warm; the numbers on the thermostat are just there to entertain you. Oh, and pet peeve: NO COFFEE MAKER (or refrigerator) IN THE ROOM!!! And in a hotel with no room service and no free coffee in the lobby, this is a no-go for me. The attached bar/restaurant was a real let down. I wanted to have dinner solo one evening but they wouldn't seat me in the dining area and pointed me to the bar. The bar was packed most evenings and I never saw anyone checking vaccination status (required by NYC law and, uh, logic). Since there's no coffee maker in the room (see above) I hoped I could just walk in the morning and grab a paper cup to go - nah. This is another huge turnoff for me. Overall, convenient location, good staff, OK room and gym, but lack of room amenities and lack of dining option means I'll avoid the Omni on future visits.
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Date of stay: December 2021
Value
Location
Service
Trip type: Traveled on business
Room Tip: Interior rooms are quieter but smaller.
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1 Helpful vote
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Angelique LW wrote a review Dec 2021
1 contribution
I checked in this evening for a business trip, and specifically asked for a room on a high floor (this hotel has over 16 floors). The man at the desk named Brent said those floors were closed due to the hotel recently reopening. I said congratulations but I’ll take the highest floor available. He put me on the 6th floor. I try to go up the elevator and my key would not allow me to advance, as I’m about to step out of the elevator, an gentleman gets on and he is going to floor 17. I thought that was weird because Brent just told me the tops floors were closed, but I let it go I go to dinner with my colleague after a long days work, and when we return, she tells me she is on floor 17, and she did not ask for that floor they just gave it to her. I went back to the desk to inform them of this and another gentleman said there is nothing available, and it’s “tricky”. They tried to convince me my room was an upgrade, but if I ask for something specific why offer me an upgrade without obliging my request? My colleague and I checked in on the same day, booked the same room for the same 2 nights. I get frustrated and embarrassed at this point and I just yield and say Nevermind. I go to the elevator and my key does not work to advance me to my floor again, Instead of fixing my key, they call security to escort me up. He follows me to my room and stands in the doorway and looks in, I did not feel safer, I felt followed. I haven’t been here that long but I know for sure I will never be back. I don’t like how I am being treated and as someone who has travelled for work many times, this is far below the experience I would expect from a Hotel of this caliber. I am tempted to check out and go somewhere else because I just don’t feel valued as a guest.
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Date of stay: December 2021Trip type: Traveled on business
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PRICE RANGE
$214 - $703 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
omni berkshire place hotel new york city, omni hotel berkshire place, omni new york city, new york city omni, omni berkshire new york
LOCATION
United StatesNew YorkNew York City
NUMBER OF ROOMS
396
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Frequently Asked Questions about Omni Berkshire Place
Which popular attractions are close to Omni Berkshire Place?
Nearby attractions include St. Patrick's Cathedral (0.1 miles), Top of the Rock (0.2 miles), and Rockefeller Center (0.2 miles).
What are some of the property amenities at Omni Berkshire Place?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Omni Berkshire Place?
Top room amenities include air conditioning, a flat screen TV, and a desk.
What food & drink options are available at Omni Berkshire Place?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Omni Berkshire Place?
Yes, paid private parking on-site is available to guests.
What are some restaurants close to Omni Berkshire Place?
Conveniently located restaurants include The Modern, Little Collins, and Nerai.
Are there opportunities to exercise at Omni Berkshire Place?
Yes, guests have access to a fitness center during their stay.
Does Omni Berkshire Place have airport transportation?
Yes, Omni Berkshire Place offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Omni Berkshire Place?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Omni Berkshire Place?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Which languages are spoken by the staff at Omni Berkshire Place?
The staff speaks multiple languages, including English, Spanish, French, and Italian.