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Omni Berkshire Place

Certificate of Excellence
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21 E 52nd St, at Madison Ave, New York City, NY 10022-5389
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Omni Berkshire Place
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3,092 Reviews from our TripAdvisor Community

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Showing 2,938: English reviews
2 of 5 stars Reviewed 2 days ago NEW

Very bad experience, couldn't regulate water temp in shower and got burned, then electrical outlets in bathroom were non functional, light did not work on makeup mirror, lighting in bathroom in general is very poor. Hotel needs a refresh and basic maintenance is lacking.

Review collected in partnership with Omni Hotels & Resorts

Helpful?
Thank andreasA4593MA
Stillwater, Oklahoma, United States
Level Contributor
20 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We choose the Omni due to its location in respect to Broadway, Times Square, 30 Rock and Central Park. When you think of a NYC hotel, this is your spot without footing the extra $$$ you would at the Waldorf or Ritz. From the doorman upon entering to the very elegant furnished rooms. We had a great stay and will... More 

Helpful?
1 Thank Jordan K
David C, General Manager at Omni Berkshire Place, responded to this review

Well thank you very much for your kind words. We agree that we are the perfect, smart choice when it comes to looking for a comfortable luxury stay in New York at the right price. We are pleased that you enjoyed your stay with us. A very kind regards David Chase More 

Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

As a life long New Yorker, now living in Florida, this has become my hotel of choice when in New York. You simply cannot beat the location. You're out the door with Fifth Avenue to the right and Madison, Park Avenue, and Lexington to your left. I love it's size and the layout of the Lobby with the Concierge and... More 

Helpful?
1 Thank Cynthia D
David C, General Manager at Omni Berkshire Place, responded to this review

Thank you so much for this amazing review. We can not thank you for all the kind words! Of course we agree with everything you have to say and are grateful for your generous comments. We look forward to hosting you again in the near future. Kind regards David Chase More 

chagrin falls, United States
5 of 5 stars Reviewed 3 days ago NEW

A wonderful experience. Friendly capable staff Spacious clean room. Door men helped me find great places to grab lunch. Nice work out facility. Great location Close to Central Park, Rockefeller Center, Broadway and Essa Bagels.

Review collected in partnership with Omni Hotels & Resorts

Helpful?
Thank Robert S
David C, General Manager at Omni Berkshire Place, responded to this review

Thank you very much for the kind review. We are very pleased that you found the staff to be friendly and capable. Also, we are pleased that you enjoyed our work out facility. We know how important this aspect of a hotel can be for many guests. We hope to have the pleasure of hosting you again in the near... More 

Johnson City, TN, United States
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

Luxury hotel in a great location near everything but not in the middle of tourist craziness. Very fairly priced for the cleanliness, attentiveness and amenities. Impeccable service, spacious rooms/suites, beds to die for, bathrooms that are spotless, cozy but upscale meeting rooms. The staff welcomes you "home" every time they see you and treats you like royalty. I lost a... More 

Review collected in partnership with Omni Hotels & Resorts

Helpful?
1 Thank Tommie T
David C, General Manager at Omni Berkshire Place, responded to this review

Wow thank you so much for this wonderful review. We can not thank you enough for your kind generosity you shared with the associates involved. This is truly above and beyond on your part! Rest assured that you will be extended a VIP status whenever you stay with us at the Berkshire Place. We are the lucky one's to have... More 

Porter Ranch, CA
2 reviews
5 of 5 stars Reviewed 5 days ago NEW

We just loved the location of this hotel. The Omni is not a huge hotel, which we liked. Also it's a bit off the main track where all the tourists are, but close to the subway and buses. The hotel is in the midst of redoing their restaurant, so there was no place for breakfast, although they did bring us... More 

Review collected in partnership with Omni Hotels & Resorts

Helpful?
Thank evelynerenee
David C, General Manager at Omni Berkshire Place, responded to this review

Thank you very much for this generous review. We are very pleased that the hotel met your needs. Indeed, come early September, we will have a brand new Bob's Steak and Chops house ready for your enjoyment. A very kind regards David Chase More 

Los Angeles, CA
Level Contributor
59 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

This hotel is situated perfectly for those who like to explore midtown Manhattan. Rooms are comfortable and front desk service is first rate. New steakhouse restaurant will be opening in September 2016. Terrace on the 17th floor. Definitely recommended.

Helpful?
Thank raylaw323
David C, General Manager at Omni Berkshire Place, responded to this review

Thank you so much for this wonderful review. We could not have said it better ourselves! A very kind regards David Chase More 

Orlando, Florida
Level Contributor
43 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I knew we would be in for a special treat when we walked in the hotel lobby: beautiful flower arrangements sat on top of the lobby table, bringing a sense of serenity and luxury that is just perfect and balanced. This is the hotel if you want to guarantee a flawless NYC stay: the location is unbeatable, the staff is... More 

Helpful?
Thank Daniela V
David C, General Manager at Omni Berkshire Place, responded to this review

Wow - what a beautiful review! Thank you so much for taking the time to share with everyone your sentiments. Rest assured that we will share this wonderful feedback with all of our associates to celebrate the success of their hard work! We look forward to hosting you again in the near future! A very kind regards David Chase More 

Tyler, United States
1 review
5 of 5 stars Reviewed 6 days ago NEW

The Omni Berkshire has a FANTASTIC location, HUGE rooms by New York Standards, luxurious comfort, great rewards program and above excellent service. The Concierge Service was top-notch! Take their recommendations - you will not be dissapointed. This Hotel offers great value and quality. I could not recommend it more highly!

Review collected in partnership with Omni Hotels & Resorts

Helpful?
Thank Jamie W
Boston, Massachusetts
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago NEW via mobile

I have stayed at this hotel before and have never had an issue. This trip was a bit different. The initial room we checked into was wet from a bathroom flood in the room above. The room was promptly changed which was great but the new room needed a better cleaning (grimy bathroom) and there was an empty booze bottle... More 

Helpful?
1 Thank ees337
David C, General Manager at Omni Berkshire Place, responded to this review

We apologize for the hiccups over this last stay. We are glad to see that - in general - the staff reacted effectively to these issues. Please feel free to reach out to me directly when you plan on staying again and we will make sure to upgrade your room as a gesture of good will. A very kind regards... More 

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Staying in Midtown

Neighborhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit - spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's paradise where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighborhood
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Business Center with Internet Access
  • Babysitting
Official Description (provided by the hotel)
Experience enviable luxury at the Omni Berkshire Place located in the heart of Midtown Manhattan. Stay just steps from some of New York City's most notable attractions including Fifth Avenue Shopping, Rockefeller Center, St. Patrick's Cathedral, Central Park, Broadway Theatres, and Times Square. Modern Technology and fresh contemporary decor are brought together for accommodations that embrace the look and feel of an Upper East Side residence. Luxury guestrooms combined with the renowned service and amenities make the Omni Berkshire Place an ideal destination for both business or leisure travelers looking to experience the excitement of Midtown Manhattan. ... more   less 

Additional Information about Omni Berkshire Place

Address: 21 E 52nd St, at Madison Ave, New York City, NY 10022-5389
Location: United States > New York > New York City > Midtown , Manhattan
Price Range: $262 - $712 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Omni Berkshire Place 4.5*
Number of rooms: 396
Reservation Options:
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Also Known As:
Omni Berkshire Place Hotel New York City
Omni Hotel Berkshire Place
Omni New York City
New York City Omni
Omni Berkshire New York
Hotel Style:
#41 Family Hotel in New York City
#53 Romantic Hotel in New York City
#67 Business Hotel in New York City
#85 Luxury Hotel in New York City
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