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W New York

Expedia.com$148*
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GreenLeadersBronze level
05/07/2017 05/08/2017
1 room 2 adults 0 children
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W New York
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4,140 Reviews from our TripAdvisor Community

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Showing 3,735: English reviews
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Frankfurt, Germany
Reviewed yesterday NEW

NYC is not an easy place for accommodation. This one is OK. Service and ambience are average, room size minimalist. Aircon/heating works randomly-difficult to find the right temperature. Cleanliness could be improved. Location is oviously great.

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Helpful?
Thank T G
Talbot Green, United Kingdom
HOTEL’S FAVORITE REVIEW
Reviewed 3 weeks ago via mobile

Since booking in December I have kept in contact with Matthew. These guys really know how to reach out. From advice on where to go and who to book with. They will book for you. This was our 47th wedding anniversary and these guys sure know how to make you feel like VIPs. Some nice touches in the room as...

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Helpful?
1Thank grandadChepstow
About Hotel's Favorite Review
Management_Team_365, General Manager at W New York, responded to this review

Hello grandadChepstow, It is always a joy for us to be included in a special celebration and we were honored that you selected us as your anniversary treat. We thank you for your outstanding review and we are elated that our exceptional Talent could help make a momentous occasion such a delight. Matthew, David and May are all tickled by...

San Francisco, California
Reviewed yesterday NEWvia mobile

Words cannot explain how appalled I am regarding my experience here. The location is right in Times Sq which is great if it's your first time visiting New York. However, I made the reservation under my husband's name who is SPG platinum and he forgot to add me to the reservation. The front desk proceeded to treat me like I...

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Helpful?
Thank lalglf
Auckland Region, New Zealand
Reviewed 2 days ago NEW

Unfortunately the rooms are nothing like the other W Hotels I have stayed in. It's just like any ordinary business hotel. The staff at the check in that I had to deal with for check in and once to ask a question and on check out seemed to not like customers. Was a real let down.

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Helpful?
Thank Munlm
New York City, New York
Reviewed 4 days ago NEW

My husband and I decided to book a staycation and we decided to stay at the W New York on Lexington Avenue. We read all the reviews on Tripadvisor and decided to try it out. Like other reviews mentioned, the rooms were small but it was fine given the fact we weren't planning on spending much time in our room....

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Helpful?
1Thank mbsnyc
Management_Team_365, General Manager at W New York, responded to this review

Hello mbsnyc, Greetings from your neighbor in NYC! We were thrilled to be chosen as your staycation destination and we thank you for the warmth of your review. It is always a delight to learn that our W hospitality has been participatory in the overall satisfaction of a stay, and we hope to be able to welcome you back again...

Cambridge, United Kingdom
Reviewed 5 days ago NEW

We really enjoyed our stay at W New York between 27th -30th Dec 2016 as a babymoon celebration. The hotel is in a great location if you're new (or heavily pregnant in our case) to NYC. The room and the entire hotel were clean and modern with friendly staff. A mention is needed for Pamela, the W Insider who made...

Review collected in partnership with this hotel
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Helpful?
1Thank jetset888
Management_Team_365, General Manager at W New York, responded to this review

Hello jetset888, We are all ecstatic that we got to meet you and that we have made new friends! We thank you for sharing such a fabulous review and we are gratified that our welcome and hospitality made such an impact. Pamela was particularly tickled by the shout-out, she is a star among a constellation of Talent all dedicated to...

Edinburgh, United Kingdom
Reviewed 6 days ago NEWvia mobile

Whatever whenever is their motto, and they mean it! I have no idea why there are any negative reviews for this hotel, our stay and the service we received was seamless throughout. Before we arrived I had emailed Pamela requesting a room away from lifts, and she very kindly arranged for a room away from construction and lifts with a...

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Helpful?
Thank clo223
Management_Team_365, General Manager at W New York, responded to this review

Hello clo223, We were blown away by your outstanding review! We were elated to be given the opportunity to participate in your birthday celebrations and we thank you for taking the time to provide such delightful feedback. We enjoyed your delight of your room, but particularly the recognition of Pamela's contributions to your stay. She is a gem among many...

Toronto, Canada
Reviewed 6 days ago NEWvia mobile

I have stayed at a few W locations - Montreal, San Francisco, Barcelona and I have to say this is one of the tiniest rooms I have ever stayed in and we were upgraded! I understand the concept that the room is only to sleep however both my husband and I had a hard time moving around the room and...

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Helpful?
Thank Mcgilrx
Management_Team_365, General Manager at W New York, responded to this review

Hello Mcgilrx, Warm greetings from NYC! It is always a joy to welcome loyal W guests, and we thank you for sharing your review. We are overjoyed that we impressed with our amenities and we hope that after a busy day exploring this vibrant city you enjoyed a savory beverage or two with us in the Living Room Lounge. We...

New York City, New York
Reviewed 1 week ago NEW

I loved my stay at the W. The room as cute and super clean. Check in and Check out was super easy and the staff was super friendly and thoughtful. I had a headache when I checked in, the concierge people were so nice and set me up with a super quiet room. I don't know how loud the other...

Review collected in partnership with this hotel
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Helpful?
Thank ingridr631
Management_Team_365, General Manager at W New York, responded to this review

Hello ingridr631, It is a delight to learn that we could turn your travel headache into such a wonderful experience! We are thrilled that our W Talent wowed you with our welcome and hospitality and that your time with us was such a joy. We thank you for sharing and hope you will return to us again soon. All the...

Aberdeen, United Kingdom
Reviewed 1 week ago NEW

We thought we would return to the W New York on Lexington after a wonderful experience we previously had..................... bad idea. We were itching to get another New York adventure up and running but the check in service was painfully slow and felt longer than our flight from the UK. Now this was not our first visit to NYC in...

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Helpful?
Thank LMK72
Management_Team_365, General Manager at W New York, responded to this review

Hello LMK72, We are always thankful when guests take the time to provide a review as it allows us the opportunity to celebrate our successes and identify opportunities to elevate the guest experience even further. It is always a joy to welcome back old friends and we are delighted that you enjoyed our Living Room Lounge and the welcoming service...

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05/07/2017 05/08/2017
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Staying in Midtown

Neighborhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit - spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's paradise where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighborhood
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free Internet
GreenLeadersBronze level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
Services
  • Room Service
  • Business Center with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
W New York, the very first W Hotel globally, delivers high-tech hospitality in the heart of Midtown Manhattan. It is an urban retreat where your options are unlimited with Bliss Spa, Whiskey Blue and our Whatever/Whenever service culture. Our unique Extreme WOW outdoor terrace offers panoramic views of the New York City skyline. W new York has something for everyone. The eclectic collection of rooms and suites appeals to a diverse audience, while the versatile meeting spaces, studios and flexible public areas can adapt to any event or gathering our clients are creating. The newly renovated iconic Living Room is the perfect gathering place to begin your night out in the city. ... more   less 

Additional Information about W New York

Address: 541 Lexington Avenue, between 49th St and 50th St, New York City, NY 10022-7503
Location: United States > New York > New York City > Midtown , Manhattan
Price Range: $213 - $553 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — W New York 4*
Number of rooms: 693
Reservation Options:
TripAdvisor is proud to partner with Hotwire, Despegar.com, Travelocity, Priceline, Hotels.com, Booking.com, Expedia, Cancelon, TripOnline SA, Evoline ltd, Cheap Tickets, getaroom.com and HotelQuickly so you can book your W New York reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
w New York Hotel New York City
w New York City
w Hotel New York City
w Hotel Lexington
Hotel Style:
#39 Spa Hotel in New York City
#69 Green Hotel in New York City
#194 Luxury Hotel in New York City
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Questions & Answers

Here's what travelers have asked, with answers from W New York staff and other travelers.
54 questions
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Questions? Get answers from W New York staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Upgrade if possible and ask for a corner room!”
mbsnyc, 4 days ago | Read review
“don't know about other floors, but a room number 501 is right next to a very loud ice machine....”
170jimk, 1 week ago | Read review
“Ask for a room facing the street”
HollyMcGill, 2 weeks ago | Read review
“The blower noise is too loud in some rooms. ”
ABS_Indian, 2 weeks ago | Read review
“Views on Lexington Ave might be better but honestly this little building will not give you any good view of the city”
  • the ENTIRE room
StevenLong1989, 2 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
Expedia.com
$148* /night
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Priceline$150
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Prices are for 1 room, 2 adults
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