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W New York

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W New York
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3,739 Reviews from our TripAdvisor Community

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Showing 3,378: English reviews
Memphis, Tennessee
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed yesterday NEW

I booked 9 rooms at the W Hotel on Lexington for a leadership team meeting in New York in June. I was shocked at just how small the rooms turned out to be. Everyone in our group commented about the tiny showers, the lack of lighting and the noise from the street and the air conditioning, so we all had... More 

Helpful?
1 Thank lovelulu66
Vancouver, Canada
Level Contributor
183 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
3 of 5 stars Reviewed yesterday NEW via mobile

A hip hotel in the Upper East Side on Lexington and 50th, that's close to finance and law offices. The lounges downstairs attract a lot of people and aren't the typical empty bars/lounges that we all find in other hotels. The rooms are small and modern, with a heavier price than usual based on the location and that it is... More 

Helpful?
Thank Grant L
1 review
5 of 5 stars Reviewed yesterday NEW via mobile

We loved this place! My wife and I were originally supposed to spend our anniversary here alone but at the last minute we had to being our kids. We mentioned this to the staff and W hotel was willing to accommodate! They even gave us some surprises: milk and cookies, as well as a baby and toddler shirt for our... More 

Helpful?
Thank Jason C
Edithvale, Australia
Level Contributor
3 reviews
5 of 5 stars Reviewed 3 days ago NEW

Great location, great staff and awesome experience! The food and cocktails in the bar definitely worth trying - even ask for a bespoke cocktail and they will willingly accomodate. The concierge are very knowledgeable and helpful. All experts in their areas of expertise! We will be back.

Helpful?
Thank Liz L
Management_Team_365, General Manager at W New York, responded to this review

Hello Liz L, What a great story! We love to hear from guests who have sampled our entire hotel, from the guest rooms to the culinary treasures found on our menu at Heartbeat, and we’re thrilled that you were able to experience so much of W New York. The only thing you may have missed is a treatment at Bliss... More 

Savannah, Georgia
2 reviews
5 of 5 stars Reviewed 4 days ago NEW

Stayed at the W New York on a weekend visit to see an old friend. The hotel was clean and refreshing. Room was small and cozy, but extremely comfortable. The location was absolutely fantastic in the center of the city. I was a 10-minute walk from Grand Central Station and a maximum of 30-minutes walking from everything else you could... More 

Helpful?
Thank Natalie G
Management_Team_365, General Manager at W New York, responded to this review

Hello Natalie G, At W New York, we love to bring friends together and we’re thrilled we were able to host you for your weekend of catching up and making new memories. We’re thrilled you enjoyed your experience with us and found our location ideal for being able to explore all that The Big Apple has to offer. We thank... More 

Seattle, Washington
1 review
5 of 5 stars Reviewed 4 days ago NEW

We stayed at the W on Lexington and were very happy with everything. The amenities were great, the location was perfect, the staff was very helpful and even went above and beyond to make recommendations for things to see and do while in NYC. It was my husband's birthday and Pamela made sure he felt celebrated by having a banner... More 

Review collected in partnership with this hotel

Helpful?
Thank Megan S
Management_Team_365, General Manager at W New York, responded to this review

Hello Megan S, Celebrating special occasions, especially birthdays (since everyone has one), is part of our culture at W New York. Pamela is a gem who takes great pride in tailoring custom experiences for each of our guests, which as you discovered, often means more than just a great dinner suggestion. She was thrilled to decorate your room and tickled... More 

Hartford, Connecticut
Level Contributor
40 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Had an excellent stay at the W in Midtown but the only flaw i had with the hotel was the size of the room. The staff was great and helpful with finding things to do in the area and taking care of the customers. But the room was very narrow and hard to maneuver around the bed to look out... More 

Helpful?
Thank lamario820
Management_Team_365, General Manager at W New York, responded to this review

Hello lamario820, We appreciate your accolades of our W New York Talent and have shared your wonderful review with them. They thank you for the feedback and hope they have an opportunity to welcome you back one day soon. We appreciate your comments regarding your guest room and apologize if a sold-out situation prohibited our Welcome Desk from offering you... More 

Saint Louis, Missouri
Level Contributor
25 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 4 days ago NEW

Booked a studio suite with them for >$400, was disappointed in the size and quality of the room. Worked with the front desk and ended up having to pay for another room to fit my the rest of my party. Rooms were decently furnished for a W, but the Air Conditioner is loud. Location is decent, and the restaurant was... More 

Helpful?
Thank j13853211
Management_Team_365, General Manager at W New York, responded to this review

Hello j13853211, Greetings from NYC! It was a pleasure to welcome you and yours and we thank you for sharing your feedback. We are elated that you enjoyed our dynamic Midtown location and that you had an opportunity to experience the culinary delights at Heartbeat Restaurant, located just off our Living Room. We regret to learn of your disappointment with... More 

Travelers are raving about these New York City hotels

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

The W New York is a great hotel. It recently completetly changed the lobby and restaurants, which enhance the user experience. Rooms are a tad small as all W's are, but they are very well thought out. They constantly strive to improve the user experience. Location is fantastic and if you are lucky you will be checked in by Carmen.... More 

Helpful?
Thank seaplica
Management_Team_365, General Manager at W New York, responded to this review

Hello seaplica, Our Living Room has been designed as a welcoming place for guests to gather and mingle and the Living Room Lounge offers savory cocktails, the perfect treat for toasting a new engagement. Congratulations again to you and yours and thank you for including us in this special celebration. Carmen and her colleagues were delighted to assist you in... More 

New York City, New York
Level Contributor
74 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

The hotel was trendy. Not accustomed to riding in the elavator with another AND their bike! The staff in concierge not to helpful and when I was told it would be taken care of. The staff at the front desk very helpful especially Yeshaira and Gloria.

Review collected in partnership with this hotel

Helpful?
Thank Anlenk
Management_Team_365, General Manager at W New York, responded to this review

Hello Anlenk, Yeshaira and Gloria are brilliant stars, two of many among our W New York Talent. We are thrilled to read that they made you feel so welcome, and regret to learn that your experience with others did not mirror this hospitality. I’d like to learn more about the missed details with our Concierge Team so that we can... More 

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Staying in Midtown

Neighborhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit - spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's paradise where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighborhood
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
  • Fitness Center with Gym / Workout Room
GreenLeadersBronze level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Center with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Banquet Room
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
W New York, the very first W Hotel globally, delivers high-tech hospitality in the heart of Midtown Manhattan. It is an urban retreat where your options are unlimited with Bliss Spa, Whiskey Blue and our Whatever/Whenever service culture. Our unique Extreme WOW outdoor terrace offers panoramic views of the New York City skyline. W new York has something for everyone. The eclectic collection of rooms and suites appeals to a diverse audience, while the versatile meeting spaces, studios and flexible public areas can adapt to any event or gathering our clients are creating. The newly renovated iconic Living Room is the perfect gathering place to begin your night out in the city. ... more   less 

Additional Information about W New York

Address: 541 Lexington Avenue, between 49th St and 50th St, New York City, NY 10022-7503
Location: United States > New York > New York City > Midtown , Manhattan
Price Range: $190 - $616 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — W New York 4*
Number of rooms: 693
Reservation Options:
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Also Known As:
w New York Hotel New York City
w New York City
w Hotel New York City
w Hotel Lexington
Hotel Style:
#38 Spa Hotel in New York City
#65 Green Hotel in New York City
#195 Luxury Hotel in New York City
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