We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The Maxwell New York City

Traveler (1360)
Room & Suite (537)
Dining (25)

Overview

AMENITIES
Free Internet
Parking
Breakfast Available
Air conditioning
Non-smoking hotel
Restaurant
Room service
4 Star accommodation
{"scriptFlags":null,"containerClass":null,"containerAttributes":null,"widget":{"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"template":"ibex_photo_carousel__widget","moduleList":["handlers"],"name":"ibex_photo_carousel"}}
Rooms
Sep 1Sep 2
|
1 room, 2 adults, 0 children
Standard Room
Getting you more information on this room More
Free Cancellation
Book now, pay at stay!
Select
Show Available Rooms
Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 12 partner sites to see rooms from $179.
We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all New York City hotels with availability
{"BOOKING_FEATURES": ["IB_IRG_RATE_VERIFICATION","IB_STREAMLINED_SELECTED_ROOM","IB_POST_BOOKING_LOGIN_US","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","MOB_BOOKING_EMAIL_AGREE_HIDE","CHILDREN_SEARCH","IB_EXPRESS_BOOK","HR_IB_EXCLUDE_TAXES_AND_FEES","ATTRACTION_SHOPPINGCART_CHECKOUT_UI_REDESIGN","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","STORED_CARDS","IB_PRICE_WINS_COPY","IB_PRICES_OUTSIDE_ROOM_BUTTON","ATTRACTION_SHOPPINGCART_REMOVE_BILLING_ADDRESS","IB_EXIT_INTERRUPTER","IB_SHOW_AMENITIES_AS_ICONS","META_AIR","IB_REVIEW_BOOKING_BUTTON","IB_INLINE_ROOM_GRID","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKING_FORM_FAVICON","IB_KIPLINGER_AWARD","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "8b898c3fef1f43ccaddd3292693a1f0d", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":112066,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[53905918],"additionalContentIds":[],"pollCount":0,"checkin":{"day":1,"month":9,"year":2019},"checkout":{"day":2,"month":9,"year":2019},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":189,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"8b898c3fef1f43ccaddd3292693a1f0d","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":216,"lowestMetaPrice":179,"additionalPartner":false,"highestMetaPriceDisplay":216,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":null,"highestMetaPrice":216,"lowestMetaPrice":179,"highestMetaPriceDisplay":216,"hotelName":"The Maxwell New York City","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjhiODk4YzNmZWYxZjQzY2NhZGRkMzI5MjY5M2ExZjBkIiwiQUlLIjoiODE1YWI3OTlhZjFlNDVjODgxYzk5ZGM0ZDdmZjA4ZDUifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": 1, "checkIn": "09/01/2019", "checkOut": "09/02/2019", "lowestPrice": "$179", "hasDates": true, "hacComplete": true, "contentIdMappings": {"53905918":"TravelocityEWS"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "divClasses": "ppr_rup ppr_priv_resp_hr_room_grid", "singlePartnerRoomGridWidget": {"scriptFlags":null,"containerClass":null,"containerAttributes":null,"widget":{"divClasses":"prw_rup prw_ibex_room_grid_responsive","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_responsive__sub_header"},"template":"ibex_room_grid_responsive__widget","moduleList":["handlers","tracking"],"name":"ibex_room_grid_responsive"}}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"scriptFlags":null,"containerClass":null,"containerAttributes":null,"widget":{"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{},"template":"ibex_mismatch_message__widget","moduleList":["handler"],"name":"ibex_mismatch_message"}}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"scriptFlags":null,"containerClass":null,"containerAttributes":null,"widget":{"divClasses":"prw_rup prw_ibex_room_grid_row_responsive","js":{},"dust":{"amenities":"ibex_room_grid_row_responsive__amenities","occupancy":"ibex_room_grid_row_responsive__occupancy","condition_col":"ibex_room_grid_row_responsive__condition_col","price_text":"ibex_room_grid_row_responsive__price_text","reservation_col":"ibex_room_grid_row_responsive__reservation_col"},"template":"ibex_room_grid_row_responsive__widget","moduleList":[],"name":"ibex_room_grid_row_responsive"}}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
Reviews (5,532)
Filter reviews
4,963 results
Traveler rating
1,632
1,392
946
542
451
Traveler type
Time of year
LanguageEnglish
More languages
Traveler rating
1,632
1,392
946
542
451
Show reviews that mention
All reviews bliss products bliss spa whiskey blue new york lexington ave cozy room rooms are small waldorf astoria lobby bar times square central park room size rockefeller center few blocks subway station nyc concierge
Selected filters
FilterEnglish
Updating list...
1 - 5 of 4,963 reviews
Reviewed yesterday via mobile

Marriott's buying spree of the last few years has certainly increased their reach, but has also diluted the brand. As a Bonvoy (previously Rewards) member since 1996, I've gotten used to a level of service and quality. For decades you knew the hierarchy of the...More

Date of stay: August 2019
Thank Narias73
Response from BrianD4402, Manager at The Maxwell New York CityResponded today

We appreciate the feedback, Narias. We're disappointed your time with us was less than ideal. We care deeply about the satisfaction of our guests so we regret that our features and amenities didn't meet your expectations. Thank you again for your feedback. We'll be sure...More

Reviewed yesterday

We stayed here in May 2019 for my other halves birthday and we had such an amazing time. Our room got upgraded which i thought was lovely, and the cocktails in the bar were amazing. This place is in the perfect location to get to...More

Date of stay: May 2019
Thank KirstieE10
Response from BrianD4402, Manager at The Maxwell New York CityResponded today

Thanks for the fantastic review, Kirstie! We're thrilled your time with us was so amazing! It's outstanding you enjoyed your upgrade and excellent room. That's what we like to see! We love making our guests feel valued and comfortable. We can't wait to see you...More

Reviewed 3 days ago via mobile

The location is a key plus at this hotel, 5mins to 5th ave, plenty of places to eat and drink nearby. The resort tax is a bit of an annoyance which is paid on the last day $25 per day plus tax (tax on tax...More

Date of stay: July 2019
Thank Bsac83
Response from BrianD4402, Manager at The Maxwell New York CityResponded yesterday

Thank you for the great rating! We are always working very hard to provide a high-quality experience for all of our guests. It's great to hear that you had a lovely stay with us! We hope you plan on staying with us again soon! We'd...More

Reviewed 3 days ago

Waited a couple months to write a review in hopes the hotel would step up. Unfortunately, my family and I purchased a few rooms for my wedding in the city. Of course the last thing, as a bride, that you want to worry about is...More

Date of stay: June 2019
Thank vcast234
Reviewed 3 days ago

I chose The Maxwell, as I had stayed here when it was previously The W, so knew it was a great location away from the crowds but only by a short distance. I didn't know what to expect under it's new ownership, but was pleasantly...More

Date of stay: August 2019
Thank SachaV519
Response from BrianD4402, Manager at The Maxwell New York CityResponded 2 days ago

Thanks for taking the time to share your review, Sacha! We are glad you had a great experience with us at our prime location! We are disappointed to see some of your concerns, and we will let our team know about them. We always work...More

View more reviews
About
Description
The Maxwell New York City delivers high-tech hospitality in the heart of Midtown Manhattan. It is an urban retreat where your options are unlimited with our incredible service. Our unique outdoor terrace More offers panoramic views of the New York City skyline. The Maxwell New York City has something for everyone. The eclectic collection of rooms and suites appeals to a diverse audience, while the versatile meeting spaces, studios and flexible public areas can adapt to any event or gathering our clients are creating. The newly renovated iconic Living Room is the perfect gathering place to begin your night out in the city. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Restaurant
Room service
Fitness Center with Gym / Workout Room
Bar/Lounge
Free Internet
Air conditioning
Banquet Room
Breakfast Available
Business Center with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting rooms
Minibar
Multilingual Staff
Non-smoking hotel
Pets Allowed ( Dog / Pet Friendly )
Wheelchair access
Beachfront
Free parking
Free High Speed Internet (WiFi)
Breakfast included
Pool
Spa
Awards & Recognition
GreenLeaders Bronze level
GreenLeaders Bronze level
Hotel Style
Spa
,
Onsen
,
Luxury
Room types
Suites, Non-smoking rooms, Accessible rooms
Hotel class
Awards & Recognition
GreenLeaders Bronze level
GreenLeaders Bronze level
Hotel Style
Spa
,
Onsen
,
Luxury
Room types
Suites, Non-smoking rooms, Accessible rooms
Number of rooms
697
Price range
$196 - $601 (Based on Average Rates for a Standard Room)
Also Known As
w New York Hotel New York City
,
w New York City
,
w Hotel New York City
,
w Hotel Lexington
Location
United States > New York > New York City > Midtown East / Turtle Bay / Manhattan
Hotel class
Awards & Recognition
GreenLeaders Bronze level
GreenLeaders Bronze level
Hotel Style
Spa
,
Onsen
,
Luxury
Room types
Suites, Non-smoking rooms, Accessible rooms
Number of rooms
697
Price range
$196 - $601 (Based on Average Rates for a Standard Room)
Also Known As
w New York Hotel New York City
,
w New York City
,
w Hotel New York City
,
w Hotel Lexington
Location
United States > New York > New York City > Midtown East / Turtle Bay / Manhattan

Photos

Traveler (1,360)
Room & Suite (537)
Dining (25)
Business Center & Event Rooms (7)
Family and Play Areas (3)
Nearby
Nearby HotelsSee all 505 nearby hotels
Best Western Plus Hospitality House
1,333 reviews
.03 miles away
San Carlos Hotel
1,797 reviews
.04 miles away
The Benjamin
3,299 reviews
.04 miles away
New York Marriott East Side
2,529 reviews
.05 miles away
Nearby RestaurantsSee all 16,559 nearby restaurants
Toscana 49
582 reviews
.02 miles away
New York Luncheonette
968 reviews
.03 miles away
Bistango at the Kimberly Hotel
210 reviews
.05 miles away
Upstairs at the Kimberly
344 reviews
.05 miles away
Nearby AttractionsSee all 5,206 nearby attractions
St. Bartholomew's Church
93 reviews
.07 miles away
Greenacre Pocket Park
39 reviews
.12 miles away
Seagram Building
40 reviews
.17 miles away
Whiskey Blue
31 reviews
.01 miles away
Questions & Answers
Ask a question
Jenn F
July 29, 2019|
Answer
Response from cataloger1 | Reviewed this property |
I was only there for one night, but I looked at multiple options and the cheapest thing was for me to pay a special rate that included valet parking at the Maxwell.
0
Votes
634tedl
July 27, 2019|
Answer
Response from Liz D | Reviewed this property |
I don’t know about an incidental fee but between their “resort” fee, city and state taxes, and other bs feed it’s about $80 more a night. And that’s before they “accidentally” charge you for the mini bar. Don’t trust this... More
1
Vote
Gary M
July 10, 2019|
AnswerShow all 5 answers
Response from MikeJet88 | Reviewed this property |
Yes, like most other properties, The Maxwell takes a pre-authorization on your card for any incidental charges. The pre-authorization should be removed within 24-36 hours after check-out.
1
Vote

Room Tips

"Room 1816 has a wonderful private balcony."
DALaralas
2 weeks ago
Read review
"To get a quiet room ask for a high floor and a room that does not face Lexington Avenue."
juliehK1603MW
2 weeks ago
Read review
"Extremely comfortable and spacious rooms, with a great TV selection."
malbertell
3 weeks ago
Read review
"High floors"
680dwaynea
4 weeks ago
Read review
Show More 
Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing