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The Time New York

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2,067 Reviews from our TripAdvisor Community

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Showing 1,541: English reviews
Reviewed December 17, 2011

I was absolutely impressed with the hotel. The staff was excellent and the location couldn't be beat!!! If your visiting NYC this is the place to stay....

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Helpful?
1Thank Jetsfn
Time_Hotel_Manager, Manager at The Time New York, responded to this review

Dear Jetsfn, Thank you so much for reviewing your stay at The Time Hotel! I'm glad to hear that you had such a pleasant experience, and we look forward to your next visit! Best, Charlie

Los Angeles, California
Reviewed December 14, 2011

I checked into this hotel on December 9th for what was suppossed to be a two night stay. Although the staff were friendly and helpful when I checked in, that is the only compliment I can offer. I found it to be one of the dirtiest hotels I have ever seen. The elevator looked like it had never been vacummed....

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2Thank smithnyla
Time_Hotel_Manager, Manager at The Time New York, responded to this review

Dear smithnyla, Thank you for choosing The Time New York, during your recent stay in NYC. I wanted to extend my sincerest apologies for the inconveniences you experienced while you were in residence. We pride ourselves on the level of service we are able to provide each guest, and we are looking into the issues you experienced. I hope you’ll...

Philadelphia
Reviewed December 14, 2011

I got a last minute deal at a fantastic price. The location is amazing right off two subway lines on Broadway. The staff was very friendly and iwas able to check into my room early. The rooms were very worn and tired. The rug was threadbare and the duvet cover all wrinkled. The wrought iron sink in the bathroom was...

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Helpful?
1Thank enzfrnz
Time_Hotel_Manager, Manager at The Time New York, responded to this review

Dear enzfrnz, I am happy to read that you enjoyed Time’s location. Like you, most of our guests are thrilled to discover that the hotel boasts one of the best addresses in NYC and is located within a short walk of all of the major attractions of the city. I am very sorry and disappointed that you were not satisfied...

Dublin, Ireland
Reviewed December 14, 2011

Stayed here 2nd Dec for 7 nights,Certainly not a 4 star hotel,2 star at best,rooms we're tiny,cramped and falling to pieces,Bar and restaurant expensive !!! staff unhelpful,Concierge very friendly I have to say,Overall if you gave me a free week in this hotel i'd pass,The hotel is in a good Location but that's all it has going for it,there's better...

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Helpful?
1Thank Gordon M
Time_Hotel_Manager, Manager at The Time New York, responded to this review

Dear Gordon M, Thank you for taking the time to provide us with your feedback. We truly appreciate all the information you have provided to us. Please accept my sincere apologies for the inconvenience we caused you. I know that sincere words of regret and apology cannot make up for your disappointing visit. However, I do hope to have the...

Tonawanda, New York
Reviewed December 12, 2011

I stayed at the Time Hotel during the weekend of the NYC marathon, i had an amazing stay at this hotel. Not only was the price of the room a great value despite being the weekend of such a huge event as the marathon, but the staff was wonderful as well in particular the manager Charlie. The room itself was...

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Helpful?
1Thank Jay C
Time_Hotel_Manager, Manager at The Time New York, responded to this review

Dear Jay C, Thank you for the wonderful post. We look forward to welcoming you back in the near future. Best, Charlie

Montreal
Reviewed December 10, 2011

As a lot of hotels theses days the lobby is well design as the bar/club but as soon as you go into a room it's complete different world. They tried to put some "design" into the room but you feel right away that it's just fake. So no isolation between rooms, I could ear clearly what my neighbour was doing...

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Helpful?
Thank mibl06
Time_Hotel_Manager, Manager at The Time New York, responded to this review

Dear mibl06, Thank you for taking the time to share your comments on you recent stay. I apologize for your experience and I am truly sorry that you were not satisfied. I know that sincere words of regret and apology cannot make up for your disappointing visit. However, we do hope to have the opportunity to welcome you back in...

Toronto, Canada
Reviewed December 2, 2011

The hotel staff were fantastic... AS I said the STAFF.. Assistant Front desk Manager "Dana" Was completely unprofessional... I had arrived on a Thursday night and ALL day Friday we had gone exploring the city! It was a beautiful city but when we returned and we (my travel partner and I) assured that our DND was on the door... When...

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1Thank Dora T
Time_Hotel_Manager, Manager at The Time New York, responded to this review

Dear Dora T, It was a pleasure speaking with upon check out to help address the issues outlined in your post. I am sorry that your perception of Dana was not as pleasant as the many other guests she comes encounter with on a daily basis. Dana is known for giving five star service and I’m sorry that you did...

Chicago, Illinois
Reviewed November 20, 2011

Not impressed and will not go back. Modern rooms but tired. Chips everywhere - paint was coming of the bathroom wall. Room did not have a good vibe. No other comment. I switched hotel and went to the Royalton for two nights and that was beautiful. Pricewise it was the same except it was a special price for the Royalton...

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Helpful?
2Thank axel16
Time_Hotel_Manager, Manager at The Time New York, responded to this review

Dear axel16, Please accept my sincere apologies for the inconveniences experienced during your recent stay at the Time Hotel. I have forwarded your post to all of our department heads, so they can make the needed corrections outlined in your post. If you have any other questions or concerns, please feel free to reach out to me at anytime. Thank...

Reviewed November 20, 2011

Stayed in the time for one night at the beginning of November. The hotel is in a fantastic location right beside Times Square. The staff were lovely and really helpful, we checked in easily and our bags were brought to our rooms. I was a little disappointed with the rooms, on the website they look great but in reality they...

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1Thank Bgirl101
Time_Hotel_Manager, Manager at The Time New York, responded to this review

Dear Bgirl101, I would like to thank you for your recent stay in our hotel, and also for your feedback on your experience, it's crucial for us to indentifying problems and addressing them. I have taken the liberty of updating your account to include complimentary WiFi for all future stays at the Time Hotel. We do hope to welcome you...

Philadelphia, Pennsylvania
Reviewed November 17, 2011

Let me just say the entrance was beautiful glass front elevator to the main lobby, the check in was prompt, and concierge desk was extremely helpful with recommending near by location for entertainment. Awesome bar and The Serafina restaurant right next door. Across the street the parking garage gave me a discount for parking 30$ overnight since I was a...

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Helpful?
2Thank Whodge03
Time_Hotel_Manager, Manager at The Time New York, responded to this review

Dear Whodge03, On behalf of the entire team at The Time, I would like to thank you for your kind review regarding your stay with us. I am very happy to hear that you enjoyed your time here, especially our comfortable rooms, central locations and friendly staff. I have shared your comments with the entire staff to show how their...

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Staying in Midtown

Neighborhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit - spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's paradise where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighborhood
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Amenities

Highlights
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Children Activities (Kid / Family Friendly)
  • Business Center with Internet Access
  • Multilingual Staff
  • Breakfast Available
  • Room Service
  • Meeting Rooms
  • Conference Facilities
Official Description (provided by the hotel)
The Time New York offers travelers an urban lifestyle destination with a refined edge in the heart of Midtown Manhattan. The Time New York has all new accommodations and was designed by David Rockwell. ... more   less 

Additional Information about The Time New York

Address: 224 West 49th Street, New York City, NY 10019
Location: United States > New York > New York City > Midtown , Times Square / Theater District , Manhattan
Price Range: $222 - $463 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Time New York 4.5*
Number of rooms: 193
Reservation Options:
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Also Known As:
The Time Hotel New York City
Time New York City
Time Hotel New York City
Time Hotel Nyc
Hotel Style:
#106 Luxury Hotel in New York City
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Questions & Answers

Here's what travelers have asked, with answers from The Time New York staff and other travelers.
27 questions
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Questions? Get answers from The Time New York staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“All rooms are good!”
CH-traveller-2012, 1 week ago | Read review
“Although our room faced the street, it was completely quiet.”
M9962EZmarcb, 5 weeks ago | Read review
“Ask for one of the lower floors if the elevator is out as you'll be using the stairs!”
dpb703, Mar 15, 2017 | Read review
“Just book this hotel! You wont be sorry.”
AnnMarieNY, Feb 27, 2017 | Read review
“Ask for a quiet room in the back and away from the elevator due to elevator noise, noise from the bar on the second floor and street noise.”
Globalphile, Feb 14, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question