This is my first time visiting New York City and I was pleasantly surprised by the service here especially Dee who is pretty and helped me get familiar with the neighborhoods, such as biking through Central Park and Hell's Kitchen for dinner. Afterwards, she introduced me to the wine and cheese and it was an amazing experience. Rooms had a modern concept and spacious enough for me. Thank you Time.
My wife and I are extremely well traveled and have stayed in top quality hotels all over the world both on business and pleasure. I would normally use a good quality chain hotel but, having spent hours researching the New York options, was drawn to "The Time" due to the reviews, the overall cost and it's standing on TripAdvisor. It was somewhat different for us to opt for a "boutique" style hotel but what a fabulous decision. In fact it was possibly the best hotel experience that we have ever had. Should I return to New York in the future then I will be book "The Time" in an instance. Do not waste any more effort on research. Just book this place now. We stayed 5 nights running up to Halloween and were re-celebrating our 25th Wedding Anniversary which had been previously ruined due to an airline losing all of our luggage. The Manager, David HAMILTON was aware of this and did everything possible to make our stay special. The staff at this establishment are absolutely amazing and the personal touch from a smaller hotel is something we have never before experienced or really considered. This is not the Crown Plaza, Marriott or Hilton, nor does it pretend or want to be. It is a small, understated, well maintained, tasteful and stylish place with all the facilities that you need for a short city break. It lacks nothing that the bigger hotels offer but adds much more with a team of friendly and helpful people that genuinely care and have "Time" for you as a guest. It just seems to do everything right. Add to that a perfect location at the uptown end of Times Square and you have everything. I could rave on for pages about this place but instead will give some short reviews by section: Overview: The hotel has a small entrance off of West 49th and is easily missed. Opposite and next door are top Broadway shows (Chicago and Book of Mormon) so you are right there. It is yards from the metro, at the top of Times Square but in a quiet position after theater time. This is New York so expect hoots and sirens galore, but we were completely undisturbed in our room. A glass lift takes you to a modern and well designed reception area, off of which is a stylish and adequate lounge area and the bar. The hotel shares it's location with the Safina restaurant on the ground floor. This seems to be a separate entity in it's own right but also acts as the hotel restaurant and an alternative bar. It is very pleasant but the best cocktails were in the hotel bar. Room: We were lucky enough to have a suite which I thoroughly recommend if budget stretches. The room was large for New York and furnished in modern style with a few quirky additions. The TV within the mirror was really fun and the walk in rain shower was excellent. Good quality toiletries are supplied and everything else you need (even umbrellas!). A complimentary bottle of water would have been a nice added touch. Food: We did not eat in the restaurant other than for breakfast which was surprisingly good. It was a continental style affair with toast, bagels, cheese, ham (processed) and boiled eggs. Loads of cereal, fruit, pastries,yogurts, etc. Good enough to set us up for the day and also saved us a fortune and loads of time in the morning. You could order off an a la carte menu should you wish to pay. We saved our appetites for lunch and dinner. Staff: Enough said I think. A special mention is due to a magnificent Concierge, Claudia who was just lovely to chat to and had some great recommendations. Zachary on reception was a perfect gentlemen, so professional and again just a genuinely nice guy. James on the door was great fun, so enthusiastic and had tremendous local knowledge. Paulino I never managed to meet but she still sent me constant email offers of help. Everyone else was great but those people stood out for us. Hotel Tips: Get the hotel to arrange your taxi back to the airport. $70 all in to JFK. Better than taking on the metro and train with luggage.They may even arrange one for your arrival if you email ahead. There is a free cheese and wine provided most days for about an hour each day from about 5.30pm. It worked really well for us as we got back at that time having been out all day and looking to refresh for the evenings fun. Good way to chat to staff and a lovely touch. There is water in the foyer to 6pm and then a cooler in the gym. New York Tips: Walk as much as you can but also buy an open top bus pass to hop on and off. We did "Top view". Negotiate hard for a deal and don't pay brochure price. The free Liberty cruise that comes with it is excellent. As well as the obvious visit Ellen's Starlight Diner, 9/11 Museum, try a Korean BBQ (expensive) in the Korean area, and walk the Chelsea High Line including the new art staircases at the start. NEVER accept a CD from anyone in the street!!!. They will start off nice then demand $20. Give it back and walk away. NYPD are a disgrace to let this extortion go unabated. Finally, a massive thanks to David and everyone at "the Time" for a wonderful stay. We now have some proper anniversary memories. Hopefully we will be back one day. Also congratulations for making the TripAdvisor top fifty. An outrage really....... you should be in the top one in our opinion!…
Loved my stay at this hotel. Very clean rooms, the service is just outstanding couldn’t fault anything. The man on the door Miguel made my whole experience even more memorable, he was very helpful after I came back to collect my suitcases and even helped me to take all of my bags to the car. Everyone’s kindness makes me wanna come back to this hotel again.
The staff was amazing. They went out of their way to make my stay the most amazing. The hotel was located right next door to the play we went to see (did not know this when we booked). It was a great location. We walked everywhere from the hotel. The room was very clean and spacious. Although not elegant, the hotel's atmosphere was welcoming and friendly. I felt safe. I will stay here again.
Stayed here for a 4 day business trip. Clean and stylish rooms, gym in hotel and partnership with beautiful local gym next door. Miguel was world class staff and super helpful with anything needed. Also they have complimentary wine and cheese every evening and it was a great touch. Highly recommend.