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Cheaper
Average
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About
4.5
#320 of 508 hotels in New York City
Location
4.9
Rooms
4.2
Value
3.7
Cleanliness
4.6
Service
4.2
Sleep Quality
4.4
The Mercer, at Mercer and Prince Streets, is Soho’s foremost luxury hotel, offering an authentic taste of downtown loft living, albeit with elegance, elan and innate discretion. Our 73 guest rooms on six floors in a landmark Romanesque revival building overlook the ultimate in street scenes or our quiet Japanese terrace garden. Sartiano’s superb Italian kitchen caters to our guests via all day/all night service, in room or The private Mercer Lobby service and preferred seating in their handsome and bustling dining room. The Mercer is both hotel and home, a legend, and an icon.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Luxury
Boutique
Languages Spoken
English, French, Spanish, Italian
Location
147 Mercer St At Prince St, New York City, NY 10012-3203
The Mercer Hotel
356 reviews
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travelers to find restaurants and things to do within walking distance.
This hotel was the perfect start for our trip to New York and relaxing oasis amongst the chaos of the city. The rooms are beautiful with lots of amenities and we loved how all the non-alcoholic mini bar drinks and snacks were complimentary. Even though it gets busy outside the hotel in Soho, the rooms were extremely quiet. The overall vibe of the hotel was cool and chic. I somehow found it on arrival when seeing the security at the door which also made it feel safe. However, as the security aren't there 24/7 and you don't need a key to enter the elevator it would've felt a bit less safe if i was staying there solo which i would've been before my friend joined. We also thought it was a bit quirky/funny that our floor had a random chair near the elevator and were waiting for the day we'd see some random person sitting there who wasn't staying at the hotel and arrived after the security finished for the night as it's in a strange location and seemed a tad creepy (though probably practical for a reason unknown to us). Overall I'd stay here again as it's in an awesome location, has a good vibe and really walkable.
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Date of stay: September 2022
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
L O V E this hotel, from the location to the service to the amenities, it’s just perfect!
My room was comfortable spacious, the beds are heaven, got in from a long flight and felt home right away. Bathrooms are lovely and great products. Food was good and overall atmosphere is just amazing
Drink a coffee in the all hotel only lobby makes you feel you’re part of something
All none alcoholic and food items in the minibar are free and many more little things that just make this place amazing
I’ll be back, soon!
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Date of stay: December 2021Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ansell Hawkins, General Manager at The Mercer Hotel
Responded Dec 28, 2021
Dear euro7999, Thank you for your enthusiastic and very kind words. We greatly appreciate them. Too, we are very pleased to know you felt at home; it is what we strive to achieve every moment of every day. Our lobby is indeed a serene and peaceful oasis in the very center of all the hustle and bustle that make New York, well, New York. We look forward to your return in the near soon and the one after that and after.... In the meantime, keep well and we wish you pleasant dreams. Yours kindly, Ansell Hawkins General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The MOST magical stay at The Mercer!! We arrived very early and without skipping a beat our room was ready for us to settle in before a day of sightseeing. When we entered the room a lovely note was on the table with fruit, wine and treats to congratulate us on our anniversary! So thoughtful! The front desk Emily, Jake and Travis are incredible and added so many personal touches to our stay. In addition Ryan who was able to snag us a reservation for dinner which we were so grateful! Hassan and Karl at the door always welcoming us back with a smile! The location is absolutely perfect, the room and amenities are top notch. The vibe is very European as the hotel is in the thick of the action we came and went so easily to drop off shopping bags or to just rest our feet from all the walking. The bonus patio was amazing for a drink, snack and some people watching! We could not have asked for a more amazing weekend to celebrate our anniversary, the details organized by the team were second to none! A very big thank you to all! If you’re looking for a cool, boutique hotel vibe with the best staff in the world, this is it! We can’t wait to return!
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Date of stay: June 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
So the Mercer is a classic in Soho I hadn’t stayed in in 10 years. When I arrived I recalled why I had chosen it: There is no more central Soho hotel location than this one on Prince and Mercer. They do a great job of keeping the still amazing and uber cool lobby an oasis for guests only in the middle of the frantic street activity outside. We ate before going up to our room and I can still say that the Jean George led Mercer Kitchen is going strong. The food was great. Once we went to our $900/night room the disappointment began. They clearly haven’t updated the rooms in many years or perhaps since the opening. I received a clue when I was given an actual metal room key for my room. I thought “how cool and retro!” Only to find that the room was very retro and not in a good way. The furnishings show wear and tear. You could still smell the stench from the era where you could smoke in rooms. The rooms have old fashioned fans and the ac unit is from the 90’s. We were given a studio loft that has a bathroom that is separated from the rest of the room by a flimsy wooden separation that kept on opening up every time one of us used the toilet (super romantic!). The sq ft that you read in the room profiles is a bit misleading. It may look high but this room in particular was all hallway and bathroom. After staying at the Mark, the Surrey, the Four Seasons and the Crosby I definitely felt like I was overpaying for what I was getting. The Crosby would be a much better deal even adjusting for the wonderful Mercer location. To the owners: stop milking the property, pause and invest in upgrading the rooms.
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Date of stay: February 2020Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
My husband and I travel to NYC quite a bit and decided to stay in Soho this time. The Mercer Hotel had great reviews and there is one reason why - great location in the center of Soho. The lobby is quite cozy, and the restaurant is very very good - I'm going to review that next. The room, which they referred to as a suite, was unimpressive. The bedding wasn't comfortable, the furniture looked like it was bought at Ikea and had serious wear and tear. The room temperature was not adjustable that we could tell. The bathroom was large. I found the service to be fine, not overly warm and helpful, but no complaints. I think they need to refresh to maintain their prices.
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Date of stay: January 2020
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
A hotel charging 1000 usd a night can’t deliver to your room a coffee at 7 am. Unacceptable. We have been staying here for years. Quite shocking. Probably the last time. Catering is definitely a weak spot. I am so disappointed. I have come to the mercer for over ten years. This has never happened to us.
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Date of stay: November 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Outstanding location, great rooms, nice restaurant. Stayed there more than 5 times and it is always a nice stay. Service is a bit blasé but here is a place where a number of artists stays so I guess they kinda treat everyone more or less lke non-celebrity lol... usually when you go to boutique hotels, people try to make you feel special, not here. But the location and room do the trick...
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Date of stay: April 2019
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Everything was very clean, very soft bed and receptionist with a flute voice that is not annoying. The toilette flushed perfectly and there was no sewage smell. Really amazing and beautiful. View particolary evocative and amazing. Everything ok
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Date of stay: January 2024Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Stayed here a few times now it’s simply the best hotel in NY, never mind if you’re not a celebrity you will be looked after just the same. The rooms are immaculately clean, housekeeping are at the top of their game. There is absolutely nothing you could fault this hotel on. Superb staff all round. Well done the Mercer you have made my grandsons birthday the best. Thank you
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Date of stay: September 2024Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Loved The Mercer‼️ Stayed here during NY Fashion Week and loved it. The room was incredibly spacious. Loved the high ceilings. The mini bar is free (non alcoholic) and it gets refilled as soon as you return! They provide delicious fruit and delicious cookies from Lauderee. Spacious area for sitting with guests over. The restaurant is DELICIOUS!! You get access to equinox across the street. The location is ideal! Next to my favorite stores and my room was overlooking Miu Miu. Love that it’s a boutique hotel and not huge. The service is wonderful. Looking forward to coming back 💕
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Date of stay: September 2024Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Maxine,
We offer valet parking to our guests. Please note that the garage is 15 minutes from the hotel. Please let me know if you have any further questions.
Kind regards,
Priscilla
There are more places to choose from in the New York City area.
PRICE RANGE
$1,003 - $1,122 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
mercer hotel new york city, mercer new york
LOCATION
United StatesNew YorkNew York CityDowntown Manhattan (Downtown) / Manhattan / SoHo
NUMBER OF ROOMS
73
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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