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120 W 41st St, New York City, NY 10036-7315
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COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (423)
Room & Suite (243)
Videos (3)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
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Updated 06/24/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from LUMA Hotel Times Square
Updated 06/24/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#17 of 508 hotels in New York City
Location
Cleanliness
Service
Value
Travelers' Choice
The brand NEW LUMA Hotel Times Square is located on 41st Street between Broadway and Avenue of the Americas in the heart of New York City. Bright, innovative and inviting, LUMA shines a light on the best of modern hospitality and illuminates guests with dynamic energy and an independent spirit. 130 well-appointed guest rooms with floor-to-ceiling windows for enjoying natural light and taking in views of Manhattan that are ideally situated amongst developing tech firms, and international fashion houses, as well as steps away from New York City landmarks and attractions. LUMA's ground floor is home to acclaimed James Beard Award-winning Iron Chef Jose Garces' new restaurant Ortzi, serving Basque-inspired tapas.
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Room & Suite (243)243
Full view
Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Bar / lounge
24-hour security
Baggage storage
24-hour front desk
Dry cleaning
Laundry service
Parking
Wifi
Restaurant
Breakfast available
Complimentary instant cofffee
Concierge
Non-smoking hotel
Doorperson
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Room features
Air conditioning
Housekeeping
Room service
Safe
Telephone
Minibar
Refrigerator
Flatscreen TV
VIP room facilities
Iron
Wake-up service / alarm clock
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Quiet
Business
Languages Spoken
English, Spanish

Location

Full view
100Great for walkers
Grade: 100 out of 100
532Restaurantswithin 0.3 miles
174Attractionswithin 0.3 miles
1,038Reviews67Q+A100Room tips
Traveler rating
  • 819
  • 160
  • 35
  • 14
  • 10
Time of year
Traveler type
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Popular mentions
AnonymousVBG wrote a review Aug 2020
Boston, Massachusetts310 contributions43 helpful votes
+1
LUMA Hotel is conveniently located while still quiet. Stayed in room 1605 and the size of the room is what you'd expect in NYC--small but with everything you need and LUMA is well-appointed. I tend to like a little more space, but otherwise it's a very good option. I'd stay here again, though I wouldn't go out of my way to seek it out.
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Date of stay: November 2019
Value
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realamandastone wrote a review Oct 2019
Newtown, Pennsylvania30 contributions11 helpful votes
Hotel's Favorite
the LUMA Hotel Times Square is a wonderful and unique hotel located on 41st street within walking distance from Times Square, Broadway and more. the LUMA was a very warm and welcoming enviroment with a retro and futrustric vibe with friendly staff and not to mention, Alina the Robot. The room itself was very clean, organized and provided amazing views of the city everywhere you look. The beds were also comfortable but I do think the pull-out sofa bed could be more comfortable but that was not really a problem. Overall, our experience at the LUMA was very fantastic that we will for sure visit again next time we stay in NYC!
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Date of stay: March 2019
Location
Service
Sleep Quality
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Response from katemartin2017, General Manager at LUMA Hotel Times Square
Responded Nov 8, 2019
Thank you for your recent review! I am delighted you met ALINA and enjoyed your stay! We look forward to welcoming you back! In anticipation Kate Martin
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Meagan Castle wrote a review Mar 2020
2 contributions2 helpful votes
Right when we arrived Luma was fantastic! The customer service of this hotel is phenomenal. The rooms were excellent, very clean and the house keepers went above and beyond each day to clean up our rooms. I have no negative things to say about this hotel. If I were you, I would definitely stay here! We will be staying here again when the Coronavirus outbreak is controlled. Truly a gem!
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Date of stay: March 2020Trip type: Traveled with family
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Response from Scott Kammeyer, Owner at LUMA Hotel Times Square
Responded Mar 23, 2020
Thank you for your kind words! We can't wait to host you again in the future.
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Rebecca C wrote a review Mar 2020
Copenhagen, Denmark4 contributions3 helpful votes
I had to cancel my reservation as US has imposed travel restriction to flights from Europe. From the booking website, I was advised to contact the hotel for waiving the cancellation charge, since the cancellation reason was not my fault at such. I have then been redirected to the booking website by the hotel customer services. Then I saw the credit card charge being reserved. I called the bank, and they told me hotel should withdraw the charge. I understand there must be a lot of unforeseen changes to the reservation and details. But to provide incorrect details and let customer approaching various contacts do not seem to be the service level I am expecting. I will dispute the charges on all possible channels to be safe.
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Date of stay: March 2020
Value
Service
Sleep Quality
Trip type: Traveled on business
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Response from Kate Martin, General Manager at LUMA Hotel Times Square
Responded Mar 23, 2020
Hi - We have tried to locate your reservation. Please contact us directly as we are absolutely not charging anyone that has cancelled their reservation. I believe from your review that you had booked via a third party which would require you to contact them. I am not sure what hold we have on your credit card or if it is the third party that charged you. Please contact us so we can resolve this. This has been an very uncertain time for everyone and we are trying our best to ensure we are answering all emails in a timely manner. We hope you are safe and well - we are here to assist and resolve your situation. Please call us or emails us. In anticipation Kate Martin
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Scott M wrote a review Mar 2020
1 contribution
We had spring break last week and spent 6 days in NYC staying at the Luma Hotel. We had another hotel reserved which we cancelled when we decided to give Luma a try. We were glad we did. What drew us to Luma was the 2 queen beds instead of full size and the free breakfast offer. The room was normal NY sized and cozy for us and the beds were very comfortable. Starting our day with a nice breakfast was enjoyable and saved us money. The employees at Luma were all very nice and took care of us. Special shout out to doorman Jonathon who was nothing short of a pleasure and seemed to make a personal daily connection with my family. The location is absolutely perfect. We would stay at Luma again and recommend this hotel to anyone. If a room with a city view is imperitive for your stay you might verify that is an option as our room did not have it. However, we were rarely in our room except to sleep so wasn't much of an issue for us.
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Date of stay: March 2020Trip type: Traveled with family
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Response from Scott Kammeyer, Owner at LUMA Hotel Times Square
Responded Mar 23, 2020
Sounds like a great spring break! If space is a priority for you, keep in mind we also offer rooms with 2 KING beds - something to think about for next time. Thank you for your review.
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Previous
PRICE RANGE
$203 - $520 (Based on Average Rates for a Standard Room)
LOCATION
United StatesNew YorkNew York CityTimes Square / Theater District / Tenderloin / Midtown West / Midtown
NUMBER OF ROOMS
130
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Frequently Asked Questions about LUMA Hotel Times Square
Which popular attractions are close to LUMA Hotel Times Square?
Nearby attractions include New York Public Library (0.2 miles), Broadway (0.2 miles), and Bryant Park (0.08 miles).
What are some of the property amenities at LUMA Hotel Times Square?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at LUMA Hotel Times Square?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at LUMA Hotel Times Square?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at LUMA Hotel Times Square?
Yes, paid public parking nearby is available to guests.
What are some restaurants close to LUMA Hotel Times Square?
Conveniently located restaurants include Los Tacos No. 1, Gabriel Kreuther, and Keens Steakhouse.
Are any cleaning services offered at LUMA Hotel Times Square?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at LUMA Hotel Times Square?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to LUMA Hotel Times Square?
Many travelers enjoy visiting The National 9/11 Memorial & Museum (3.3 miles), World Trade Center Memorial Foundation (3.3 miles), and Hamilton Park (2.0 miles).
Is LUMA Hotel Times Square accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.