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Wyndham Garden Manhattan Chelsea West

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2,091 Reviews from our TripAdvisor Community

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There are newer reviews for Wyndham Garden Manhattan Chelsea West
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Showing 1,926: English reviews
Toronto, Canada
Reviewed September 28, 2014

I never expected that staying at this hotel would cause me so much troubles, wasted my time and energy! Service standard is very low and some working staff did not know what they should do and did not take their duties seriously! No business ethic at all!! 1) forgot to clean my room. 2) when I checked out, they wrongly...

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Helpful?
Thank li y
Carlton Y, General Manager at Wyndham Garden Manhattan Chelsea West, responded to this review

Thank you for choosing the Wyndham Garden for your recent stay. Our Front Office Manager, Kitty and Lead Agent, Lisa have attempted to assist you with the pending authorizations on your credit card. We sincerely apologize for the inconvenience this has caused and will have the situation resolved immediately. I am sorry to hear about your experience and hope that...

Reviewed September 26, 2014 via mobile

The staff are so friendly. After traveling you want someone friendly to help you. The room was fabulous, quiet, & clean. Not facing a major street so less road noise. The location is on the subway line so you can hop on to visit ChinaTown, Little Italy, Battery Park for the Statue of Liberty cruises, & the 9/11 Memorial. We...

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2Thank musicboxofcrayo... .
Carlton Y, General Manager at Wyndham Garden Manhattan Chelsea West, responded to this review

Thank you for choosing the Wyndham Garden Chelsea. Your detailed review will assist future guests in making a decision that best meets their needs. We pride ourselves on delivering excellent service and clean rooms. I agree with you that our great location is second to none. We are within minutes of several subways, such as the F,M,N,R,1,6 lines. Furthermore, there...

Boston, Massachusetts
Reviewed September 25, 2014

Booked via Priceline during UN Convention week so prices were crazy. Priceline listed this as a 4-star hotel. Not even close. Pleasant enough, really nice & helpful staff at the front desk, and good location. However, during my brief stay one of the two elevators was busted, and happy news that my room had been upgraded to a "King" was...

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Helpful?
Thank Kevin L
Carlton Y, General Manager at Wyndham Garden Manhattan Chelsea West, responded to this review

Thank you for being a valued guest to the Wyndham Garden Chelsea. We appreciate the candid feedback and I have addressed your concerns with our management team. We pride ourselves on our service and accommodations and will work diligently to ensure this does not occur again. We are in the process of discussing renovation plans and gladly welcome your feedback....

Durham
Reviewed September 23, 2014

First time I've stayed here, or business. The neighborhood (Chelsea) is great, although you have to walk a few minutes to get to the best parts. But neat places like Eataly are very close. Greenwich Village is about a 15 minute walk. Clean well appointed rooms, but small. Great if you need a good place to sleep, but quite tight...

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Helpful?
Thank cguttentag
Carlton Y, General Manager at Wyndham Garden Manhattan Chelsea West, responded to this review

Thank you for your recent stay with the Wyndham Garden Chelsea. Our guests appreciate our amenities, such as complimentary wireless internet, Italian restaurant Tre Stelle, in-room safes, coffee/tea by Wolfgang Puck, toiletries by Bath & Body Works, and our Serta pillow top mattresses. We look forward to seeing you again. Carlton Yee General Manager

Reviewed September 23, 2014

We staid for 4 nights with two couples and were very pleased by the location, beds and staff, The hotel is only a few meters from the crossing of Broadway and 5th Avnenue and we walked a lot as many attractions are quite close. The room size was sufficient and the bed was very good. The staff was friendly and...

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Helpful?
Thank Ruediger W
Carlton Y, General Manager at Wyndham Garden Manhattan Chelsea West, responded to this review

Thank you for choosing the Wyndham Garden Chelsea for your recent stay. Our ambassadors strive to ensure our guests receive outstanding service. I am happy to hear that we exceeded your expectations and will gladly share your feedback with the team. Please contact me directly so that I may assist with your next reservation. I look forward to meeting you...

New York
Reviewed September 22, 2014

Review collected in partnership with Wyndham Hotel and Resorts
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Thank Carolyn G
Carlton Y, General Manager at Wyndham Garden Manhattan Chelsea West, responded to this review

Morristown, New Jersey
Reviewed September 22, 2014

Clean hotel, well-appointed rooms, comfy bed, and fairly spacious (bathroom, too) by NYC hotel room standards. I'm not sure I'd necessarily agree with the idea of it being "boutique", but that's all semantics. It's close enough to major attractions and subways that you can get around with no issue, but far enough out of the way to be quieter at...

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Helpful?
Thank dharvey512
Carlton Y, General Manager at Wyndham Garden Manhattan Chelsea West, responded to this review

Thank you for choosing the Wyndham Garden Chelsea for your recent stay. Our ambassadors strive to ensure our guests receive outstanding service. I am happy to hear that we exceeded your expectations and will gladly share your feedback with the team. Please contact me directly so that I may assist with your next reservation. I look forward to meeting you...

London, United Kingdom
Reviewed September 20, 2014

Clean place to sleep in handy spot. Staff were friendly. Room was small, quiet and comfortable. Elevators were slow from time to time. Would happily return if need be. Not a glamorous or swanky hotel.

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Helpful?
Thank Jon H
Carlton Y, General Manager at Wyndham Garden Manhattan Chelsea West, responded to this review

Thank you for choosing the Wyndham Garden Chelsea. Your detailed review will assist future guests in making a decision that best meets their needs. We pride ourselves on delivering excellent service and clean rooms. I agree with you that our great location is second to none. We are within minutes of several subways, such as the F,M,N,R,1,6 lines. Furthermore, there...

Newcastle United Kingdom
Reviewed September 19, 2014 via mobile

We found Wyndham Garden to be ideal for our recent stay in New York - the room was pretty standard, small but clean and perfectly located in Chelsea. We echo other people's comments about Eataly, what a fantastic place - we ventured there on more than one occasion. Each member of staff we came across at the hotel was very...

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Helpful?
Thank Lindsey M
Carlton Y, General Manager at Wyndham Garden Manhattan Chelsea West, responded to this review

Thank you for choosing the Wyndham Garden Chelsea for your recent stay. Our ambassadors strive to ensure our guests receive outstanding service. I am happy to hear that we exceeded your expectations and will gladly share your feedback with the team. Please contact me directly so that I may assist with your next reservation. I look forward to meeting you...

Glasgow, United Kingdom
Reviewed September 18, 2014

Review collected in partnership with Wyndham Hotel and Resorts
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Thank Ann T
Carlton Y, General Manager at Wyndham Garden Manhattan Chelsea West, responded to this review

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Staying in Flatiron District

Neighborhood Profile
Flatiron District
Offering many of the city’s best restaurants and shops set amid classic New York architecture, the Flatiron District is no longer under the tourist radar. At 23rd Street is the famous triangular Flatiron Building, which makes a good picture no matter what angle you photograph it from. Be sure to look up at the elegant architecture as you stroll the streets - much of this neighborhood is part of a historic district that was home to many of the city’s most famous department stores at the turn of the century. At the northern end of the neighborhood, Madison Square Park is best known for being home to a famous burger shack, but it can also be a quiet refuge to spend an afternoon, and it frequently hosts interesting public art exhibits. In the lower part of the Flatiron District you'll find Union Square, a bustling crossroads at all times of day and night.
Explore this neighborhood
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Laundry Service
  • Multilingual Staff
  • Dry Cleaning
  • Meeting Rooms
Official Description (provided by the hotel)
Free Wifi. Wyndham Garden Chelsea is located in Chelsea/Flatiron District. Chelsea is filled with chic art galleries, bars & clubs, world-famous restaurants, shopping and more. Guests are within walking distance to world-famous Manhattan attractions such as Madison Square Garden, Times Square, Macy's/Herald Square, Empire State Building, Union Square and NYU. The hotel is one block from New York City's subway system. The surrounding neighborhoods include Greenwich Village, Midtown and Gramercy.All rooms are smoke-free and include; MP3 & iPod connections, flat panel televisions, cordless phones, Wolfgang Puck in-room coffee and Herman Miler ergonomic desk chairs. Additionally, the hotel offers complimentary WiFi. ... more   less 

Additional Information about Wyndham Garden Manhattan Chelsea West

Address: 37 W 24th St, New York City, NY 10010-3208 (Formerly Wyndham Garden Manhattan Chelsea West)
Location: United States > New York > New York City > Flatiron District , Manhattan
Price Range: $207 - $420 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Wyndham Garden Manhattan Chelsea West 3*
Number of rooms: 124
Reservation Options:
TripAdvisor is proud to partner with Hotwire, Booking.com, Despegar.com, Cheap Tickets, TripOnline SA, Jetsetter, getaroom.com and HotelQuickly so you can book your Wyndham Garden Manhattan Chelsea West reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Wyndham New York City
Hotel Style:
#112 Business Hotel in New York City
#134 Family Hotel in New York City
#162 Romantic Hotel in New York City
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Questions & Answers

Here's what travelers have asked, with answers from Wyndham Garden Manhattan Chelsea West staff and other travelers.
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Questions? Get answers from Wyndham Garden Manhattan Chelsea West staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Rooms on higher floors are less exposed to the thumping club music that goes on until 4am.”
404ambert, Dec 6, 2016 | Read review
“Try another hotel is the only tip I can give”
vincentg439, Sep 25, 2016 | Read review
“we stayed on 15 floor was very quiet.”
sue39, Sep 21, 2016 | Read review
“Stay Elsewhere”
908evam, Sep 6, 2016 | Read review
“Avoid accessible rooms with no desk and sitting chair”
  • Hotel
  • Carpet in both rooms I stayed was in need of replacement
  • Stains and hair on bed sheet
travelwiz13, Aug 23, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question