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Candlewood Suites New York City Times Square

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Room & Suite (388)
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Overview
  • Excellent46%
  • Very good41%
  • Average9%
  • Poor2%
  • Terrible2%
Travelers talk about
“free laundry”(41 reviews)
“times square”(322 reviews)
“port authority”(72 reviews)
AMENITIES
Free Wifi
Air Conditioning
Non-Smoking Hotel
Suites
Fitness center
Kitchenette
Multilingual Staff
3 Star Hotel
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Rooms
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,931)
There are newer reviews for Candlewood Suites New York City Times Square
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All reviewsfree laundrytimes squareport authorityfull size refrigeratornew yorkfridge freezeran extended staylaundry roomsmall kitchenfresh towelspenn stationfew blockscoffee makerthe empire state buildingqueen bedwould definitely stay here againaround the corner
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811 - 815 of 1,345 reviews
Reviewed February 24, 2013

When we arrived at the hotel, we were greeted with a friendly hotel staff who were kind enough to store our luggage until a room was available, since we arrived six hours before the 3PM check-in time. When we finally got to our room, I...More

Thank Kathlyn P
Response from MonicaNarvaez, Guest Relations Manager at Candlewood Suites New York City Times SquareResponded February 28, 2013

Greetings from the City! Thank you for taking the opportunity to review our property on your most recent stay. I am so happy to hear we were able to exceed your expectations. Please don’t forget to contact us in advance on your next trip to...More

Reviewed February 23, 2013

Technically this is outside of Times Square. Yes, you can walk there, but its not like this hotel is in the middle of the action like you might be led to believe. The rooms are decent for NYC as far as size goes. The staff...More

3  Thank autiger3313
Response from Teresa V, Front Office Manager at Candlewood Suites New York City Times SquareResponded February 24, 2013

Hello and thank you for your review on Trip Advisor. We appreciate your feedback and will definitely look into our check-in process as we do guarantee arrival by 3 pm unless you have a request for a specific room type or location. We apologize for...More

Reviewed February 22, 2013

Just returned from first trip to NYC and 5 nights in Candlewood Suites. The location is excellent, near to Times Square, subway, Empire State Building, Macy's and I could go on! As it was our first visit to NYC and indeed the USA and we...More

1  Thank Nadia M B
Response from Teresa V, Front Office Manager at Candlewood Suites New York City Times SquareResponded February 24, 2013

Thank you for your review on Trip Advisor. We always appreciate any feedback and we are glad that you enjoyed your stay with us. We hope to see you back in the city soon!

Reviewed February 21, 2013

Let me start by saying that I found a great rate for this hotel, so the value was good for what I paid, and the location adjacent to Times Square (a few blocks walk) is convenient to theatres, restaurants, shopping and subway, yet far enough...More

1  Thank SouthGaTravelGuy
Response from Teresa V, Front Office Manager at Candlewood Suites New York City Times SquareResponded February 24, 2013

Hello and thank you for your review on Trip Advisor. We appreciate your feedback and will look into the window latch and window curtains. We apologize for any inconvenience you may have encountered and hope that this does not deter you from staying with us...More

Reviewed February 18, 2013

The location is great, close to Times Square. It was easy to get to the main sights and shops. The staff was helpful. They gave us instructions how to walk to the nearest shops and organized a cab for us with a flat fee. Check-in...More

1  Thank MrsMalena
Response from MonicaNarvaez, Guest Relations Manager at Candlewood Suites New York City Times SquareResponded February 20, 2013

Warm greetings from NYC, Thank you for your wonderful review. I am happy we were of great service and advised you of the best spots to shop and dine! I do apologize for any inconveniences throughout your stay but we look forward to your next...More

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About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Fitness Center with Gym / Workout Room
Free High Speed Internet (WiFi)
Hotel Amenities
Laundry Service
Multilingual Staff
Self-Serve Laundry
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Fitness Center with Gym / Workout Room
Details
Price range
$177 - $424 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#118 Romantic Hotel in New York City
#164 Business Hotel in New York City
Room types
Kitchenette, Suites, Non-Smoking Rooms
Details
Price range
$177 - $424 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#118 Romantic Hotel in New York City
#164 Business Hotel in New York City
Room types
Kitchenette, Suites, Non-Smoking Rooms
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Traveler (549)
Room & Suite (388)
Dining (15)
Amenities (18)
Business Center & Event Rooms (3)
Nearby
Midtown
This is the iconic New York that so many visitors
imagine before they visit - spectacular skyscrapers
like the Chrysler Building and Empire State Building,
iconic public buildings like Grand Central Terminal
and the New York Public Library, and the non-stop
hustle and bustle of the city streets. Fifth Avenue is
a shopper's paradise where you can find every kind of
store imaginable, with fashion brands ranging from the
...More
Questions & Answers
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LolaCayman
August 10, 2017|
AnswerShow all 3 answers
Response from RaeP617 | Reviewed this property |
Yes it is! This hotel is filthy, they do not consistently change the bed sheets!!! I know this as a fact because my bed had blood stained pillow....ugh!!!! Every time I think of it I am nauseated!!! They must have bed bugs... More
1
Vote
Samantha A
April 6, 2017|
Answer
Response from NRRobinson |
Non. It's a 100% smoke free hotel.
0
Votes
Room Tips
"Just pay attention to what you are booking."
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"Construction on the other side of the street started early during the week."
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"Higher up the better and to the rear less noise"
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"The hotel is in the middle of Manhattan. You have a very short distance to Rockefeller Building, Empire State..."
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