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Candlewood Suites New York City Times Square

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Traveler (547)
Room & Suite (386)
Dining (15)
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Overview
  • Excellent46%
  • Very good41%
  • Average9%
  • Poor2%
  • Terrible2%
Travelers talk about
“free laundry”(41 reviews)
“times square”(322 reviews)
“port authority”(72 reviews)
Free Wifi
Air Conditioning
Non-Smoking Hotel
Suites
Fitness center
Kitchenette
Multilingual Staff
3 Star Hotel
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Rooms
May 7May 8
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,922)
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All reviewsfree laundrytimes squareport authorityfull size refrigeratornew yorkfridge freezeran extended staylaundry roomsmall kitchenfresh towelspenn stationfew blockscoffee makerthe empire state buildingqueen bedwould definitely stay here againaround the corner
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1 - 5 of 1,340 reviews
Reviewed 1 week ago

If you're looking for somewhere a bit more like home when you are visiting NYC then this is the place to stay. Having stayed in many hotels over NYC we decided on staying here considering we were staying for a week this time. The hotel...More

Thank FAllan93
Response from Erika F, Assistant General Manager at Candlewood Suites New York City Times SquareResponded 1 week ago

Dear FAllen93, Thank you for choosing Candlewood Suites and for sharing your experience with us. We love the detailed feedback regarding our location, your spacious room and lucky view!

Hotel's Favorite
Reviewed January 22, 2018

I stayed in a 1 bed studio for 4 nights. The room was clean, comfy bed, and the kitchen was fully quipped to make my own meals, as downtown Manhattan is not cheap to eat! There are several grocery stores incl. Wholefoods near by for...More

1  Thank Gregory X
Response from Tyler S, other at Candlewood Suites New York City Times SquareResponded January 24, 2018

Thank you for your review! We look foward to having you stay with us again!

Reviewed 2 weeks ago

I really do. The positives of this room include decent wifi, location close to Times Square/Port Authority/Penn Station, and size of room (considering it's NYC). The hotel only has six rooms per floor, which cuts down on noise (another tip for that is keeping your...More

Thank Jawn K
Response from Erika F, Assistant General Manager at Candlewood Suites New York City Times SquareResponded 2 weeks ago

Dear Jawn K, Thank you for your candid review of your stays with us. Since I have come on-board I have sought to address each of these issues 1 by 1. We have identified repeat guests who have smoked and since banned them from the...More

Reviewed 3 weeks ago via mobile

This hotel gets a 4 but it’s close to a 3. The staff pushed it to a higher level. Cleanliness could have been better and the hall heater mad a whistling sound all night. The price was good. I would stay here again.

1  Thank DrEavestrough
Response from Erika F, Assistant General Manager at Candlewood Suites New York City Times SquareResponded 3 weeks ago

Dear DrEavestrough, Thank you for your great review! I have shared your comments with the team so we can continue to provide the high level of smiles our guests have come to know and love. We look forward to your return!

Reviewed March 20, 2018

I stayed at this hotel in February of 2018. It is a very nice hotel with all the necessary amenities that I needed. The kitchenette was a great thing to have and came in quite handy. The place was very clean and the staff was...More

3  Thank whoyalove
Response from Erika F, Assistant General Manager at Candlewood Suites New York City Times SquareResponded March 21, 2018

Dear whoyalove, We're beyond thrilled that you enjoyed your stay - specifically your amenities, kitchenette and friendly staff! We hope you keep us in mind when you return to NYC. Thank you!

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About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Fitness Center with Gym / Workout Room
Free High Speed Internet (WiFi)
Hotel Amenities
Laundry Service
Multilingual Staff
Self-Serve Laundry
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Fitness Center with Gym / Workout Room
Details
Price range
$180 - $407 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#118 Romantic Hotel in New York City
#164 Business Hotel in New York City
Room types
Kitchenette, Suites, Non-Smoking Rooms
Details
Price range
$180 - $407 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#118 Romantic Hotel in New York City
#164 Business Hotel in New York City
Room types
Kitchenette, Suites, Non-Smoking Rooms
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Traveler (547)
Room & Suite (386)
Dining (15)
Amenities (18)
Business Center & Event Rooms (3)
Nearby
Midtown
This is the iconic New York that so many visitors
imagine before they visit - spectacular skyscrapers
like the Chrysler Building and Empire State Building,
iconic public buildings like Grand Central Terminal
and the New York Public Library, and the non-stop
hustle and bustle of the city streets. Fifth Avenue is
a shopper's paradise where you can find every kind of
store imaginable, with fashion brands ranging from the
...More
Questions & Answers
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LolaCayman
August 10, 2017|
AnswerShow all 3 answers
Response from RaeP617 | Reviewed this property |
Yes it is! This hotel is filthy, they do not consistently change the bed sheets!!! I know this as a fact because my bed had blood stained pillow....ugh!!!! Every time I think of it I am nauseated!!! They must have bed bugs... More
1
Vote
Samantha A
April 6, 2017|
Answer
Response from NRRobinson |
Non. It's a 100% smoke free hotel.
0
Votes
Room Tips
"Just pay attention to what you are booking."
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"Construction on the other side of the street started early during the week."
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"Higher up the better and to the rear less noise"
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"The hotel is in the middle of Manhattan. You have a very short distance to Rockefeller Building, Empire State..."
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