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Candlewood Suites New York City Times Square

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Traveler (566)
Room & Suite (390)
Dining (15)
Overview
Hotel website
339 W. 39th Street, New York City, NY 10018-1401 See on map
AMENITIES
Free Wifi
Air Conditioning
Non-Smoking Hotel
Suites
Fitness center
Kitchenette
Multilingual Staff
3 Star accommodation
Offers from Candlewood Suites New York City Times Square
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Rooms
Sep 2Sep 3
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,957)
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LanguageEnglish
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All reviewsfree laundrytimes squareport authorityfull size refrigeratornew yorkfridge freezeran extended staylaundry roomlonger stayclean towelspenn stationfew blocksthe empire state buildingqueen bedwould definitely stay here againaround the cornerflat screen tv
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1 - 5 of 1,362 reviews
Reviewed yesterday via mobile

A friend and I stayed at this hotel overnight in August and we had a great experience. The location is a bit further than where I usually stay, however, it worked out great. It is 2 blocks from Port Authority and as we took the...More

Thank travelwhenyoucan60
Hotel's Favorite
Reviewed 1 week ago

I made the reservation and I was a little uneasy. when I got to the hotel I was VERY surprised. Hotel is nice and VERY clean. It is in the Hell's Kitchen area. We had a rom with a queen size bed, and a fold...More

1  Thank Kathy M
Response from Erika F, Assistant General Manager at Candlewood Suites New York City Times SquareResponded 1 week ago

Dear Kathy M, We're so glad to hear your stay was a pleasant surprise! Thank you for commenting on our cleanliness, kitchenettes and great location! We appreciate your stay.

Reviewed 4 days ago via mobile

Firstly room was average for New York. Fridge noisy all night couldn’t sleep. Area wasn’t overly nice and didn’t feel safe walking down to hotel at night with children. Worst part is they hold back hundreds of dollars back on your card and nearly 2...More

1  Thank shellyboo2
Response from Erika F, Assistant General Manager at Candlewood Suites New York City Times SquareResponded 4 days ago

Dear shellyboo2, Please accept my sincere apologies for your disappointment in your stay. As the Hotel Manager, I was upset but your experience and would like to hear more from you in order to make this right. I have not received any emails from any...More

Reviewed 5 days ago

Room are super clean and comfortable.very good location of City I stay here very often,and I have to say your night auditor Eddie Aka Jr. and the bald security guard are just awesome They're so cool they deserve a raise.More

Thank JUNG JUN P
Response from Erika F, Assistant General Manager at Candlewood Suites New York City Times SquareResponded 4 days ago

Dear Jung Jun P, Thank you for choosing Candlewood Suites Times Square again and again! I absolutely love your feedback regarding Eddie aka Jr and our bald security guard Jerry! I have shared your comments with the team so we can continue to deliver AWESOME...More

Reviewed 6 days ago via mobile

We were let down over a booking through Air BnB and decided to book the Candlewood Suites as a compromise between an apartment and a hotel room. When we arrived I was worried we were off the beaten track but it soon became apparent I...More

Thank Sam B
Response from Erika F, Assistant General Manager at Candlewood Suites New York City Times SquareResponded 5 days ago

Dear Sam B, Thank you so much for choosing Candlewood Suites Times Square after your Air B&B was a letdown. We're glad you chose to stay with us and enjoyed the location, your kitchenette and your clean, comfortable room. We apologize for any delay with...More

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About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Fitness Center with Gym / Workout Room
Free High Speed Internet (WiFi)
Hotel Amenities
Pets Allowed ( Dog / Pet Friendly )
Wheelchair access
Laundry Service
Multilingual Staff
Self-Serve Laundry
Non-Smoking Hotel
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Fitness Center with Gym / Workout Room
Details
Price range
$157 - $414 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#118 Romantic Hotel in New York City
#163 Business Hotel in New York City
Room types
Kitchenette, Suites, Non-Smoking Rooms
Details
Price range
$157 - $414 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#118 Romantic Hotel in New York City
#163 Business Hotel in New York City
Room types
Kitchenette, Suites, Non-Smoking Rooms
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Traveler (566)
Room & Suite (390)
Dining (15)
Amenities (18)
Business Center & Event Rooms (2)
Nearby
Midtown
This is the iconic New York that so many visitors
imagine before they visit - spectacular skyscrapers
like the Chrysler Building and Empire State Building,
iconic public buildings like Grand Central Terminal
and the New York Public Library, and the non-stop
hustle and bustle of the city streets. Fifth Avenue is
a shopper's paradise where you can find every kind of
store imaginable, with fashion brands ranging from the
...More
Questions & Answers
Ask a question
LolaCayman
August 10, 2017|
AnswerShow all 3 answers
Response from RaeP617 | Reviewed this property |
Yes it is! This hotel is filthy, they do not consistently change the bed sheets!!! I know this as a fact because my bed had blood stained pillow....ugh!!!! Every time I think of it I am nauseated!!! They must have bed bugs... More
1
Vote
Samantha A
April 6, 2017|
Answer
Response from NRRobinson |
Non. It's a 100% smoke free hotel.
0
Votes
Room Tips
"We did not have a park, or city view. We were on the top floor and it was quiet."
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"choose the suite if you want some room"
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"Just pay attention to what you are booking."
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"Construction on the other side of the street started early during the week."
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