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Super 8 Carlsbad

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3817 National Parks Highway, Route 62/180 South, Carlsbad, NM 88220
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Super 8 Carlsbad
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255 Reviews from our TripAdvisor Community

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Showing 249: English reviews
San Antonio, Texas
Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed 1 week ago

This motel is typical for Motel 8, not fancy, but OK for a couple of nights. Room clean, good big TV, typical waffle breakfast, but they have gone way too cheap trying to be "green" with the LCD bulbs in the bedside lights. You just can't read by them unless you have a backlighted type tablet or reader. Trying to... More 

Helpful?
Thank Eagleeva
Praful P, Guest Relations Manager at Super 8 Carlsbad, responded to this review

Thank you for your review, your feedback and your comments regarding your stay. We aim to impress with our breakfast, clean, and comfortable accommodations. Your comments on how we can further improve upon the guest experience are also very helpful to us. I do thank you for bringing this matter to our attention and I assure you that we are... More 

Hereford, Texas
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

We decided to stay here due to last minute plans and everything else had been booked for the night. Front desk receptionist was pretty busy probably being the reason for her poor job done. Our room smelt terribly bad of cigarettes, and with 2 asthmatic children it was bad. Room had a frige, poor service done by cleaning ladies we... More 

Helpful?
Thank familyvacationist
Praful P, Guest Relations Manager at Super 8 Carlsbad, responded to this review

Thank you for sharing your experience, and I am so sorry to learn that we failed to meet your expectations of quality service and accommodations. I apologize if you did not feel that our housekeeping met your own standards of cleanliness, though our own standards are very high and include checking up to ensure that rooms are as clean as... More 

Broomfield, Colorado
1 review
1 of 5 stars Reviewed 2 weeks ago

There was mold on the bathroom ceiling and the shower rod. Trash behind the nightstand and around the fridge. We'll never stay at a super eight again. We're in a Holiday Express now. What a nice difference. This hotel is 11 years old and looks brand new.

Review collected in partnership with Super 8

Helpful?
Thank rodneyg309
Praful P, Guest Relations Manager at Super 8 Carlsbad, responded to this review

Thank you for sharing your experience, and I apologize if you did not feel that our housekeeping met your own standards of cleanliness, though our own standards are very high and include checking up to ensure that rooms are as clean as can be. We want you to experience the best value for your money, to feel comfortable, and to... More 

Travelers are raving about these Carlsbad hotels

Fletcher, North Carolina
Level Contributor
153 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
2 of 5 stars Reviewed 3 weeks ago via mobile

We crashed here after long day in Carlsbad Caverns. What can I say? It was clean and we slept and left. The bathtub had a crack and the breakfast was just cereal. But iHop just down the street. Okay for the price but won't put it on our return list.

Helpful?
Thank Cathy G
Praful P, Guest Relations Manager at Super 8 Carlsbad, responded to this review

Thank you for taking the time to complete our survey and share your experience! We appreciate that you've taken the time to share the ways that we have impressed you and the ways that we can improve we want you to know that the matters you mentioned are being addressed to our management. I do thank you for bringing this... More 

Schertz, Texas
2 reviews
1 of 5 stars Reviewed 4 weeks ago

This hotel is terrible, old, worn out, dirty. However, the hotel owners park their luxurious Mercedes and BMW on a car port in front of the hotel. Why don't they invest in the property instead. It was pathetic.

Review collected in partnership with Super 8

Helpful?
Thank ricardo m
Praful P, Guest Relations Manager at Super 8 Carlsbad, responded to this review

Thank you for pointing out the issues with housekeeping so that we can work to improve upon this aspect of the guest experience at our hotel. We are also forever working to improve upon the guest experience and I hope you will remember our attributes and return to see how we have improved to impress you even more. More 

Phoenix, Arizona
2 reviews
1 of 5 stars Reviewed June 11, 2016

Poorly run, older motel was not clean or well-maintained. Franchised property reflects poorly on the Super 8 chain. Lack of housekeeping was highlighted by finding previous guests syringes near the TV. Needed to go out and buy brighter light bulbs to see in the room. Dead bolt did not lock, main door to outside was propped. A big disappointment all... More 

Review collected in partnership with Super 8

Helpful?
Thank HayleyG8834
Praful P, Guest Relations Manager at Super 8 Carlsbad, responded to this review

I am so disappointed to hear that you were so dissatisfied with our accommodations and services and that our rating for your experience is so low. It's important for us to impress our guests and your comments will make this goal that much more attainable. It is our sincere hope that you will one day return to see how your... More 

Katy, Texas
Level Contributor
72 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed May 25, 2016

This was a no frills hotel. It was on older property but it had been freshly painted, carpets cleaned and very clean room. It was convenient as we were going to Carlsbad Caverns. Breakfast was continental .

Helpful?
1 Thank Gaye A
Praful P, Guest Relations Manager at Super 8 Carlsbad, responded to this review

Thank you for giving us the opportunity to recognize our staff for their exemplary work in providing clean and comfortable experience for our valued guests. I am glad that you enjoyed the value and the convenient location of our hotel! We look forward to seeing you again! More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free Parking
  • Pool
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast

Additional Information about Super 8 Carlsbad

Address: 3817 National Parks Highway, Route 62/180 South, Carlsbad, NM 88220
Location: United States > New Mexico > Carlsbad
Price Range: $84 - $101 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Super 8 Carlsbad 2*
Number of rooms: 60
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Also Known As:
Super 8 Motel Carlsbad Hotel Carlsbad
Super Eight Carlsbad
Carlsbad Super Eight
Carlsbad Super 8
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