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Great Western Inn & Suites

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79 Reviews from our TripAdvisor Community

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Showing 78: English reviews
Delton, Michigan
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago NEW

We arrived with no reservation on a Thursday night. The staff was very friendly and the room was very nice, clean, a big. Had a king bed, couch, chair, fridge. We were truely impressed with the cleanliness and freshness of the room. For only $60 plus tax we were very happy with this room. Most rooms around the area were... More 

Helpful?
Thank bike1951
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed July 3, 2016 via mobile

I visited carlsbad with 4 adults and 3 children. We had 2 rooms. The continental breakfast meant a lot to us, or I should say would have . The breakfast was the waffle machine alone, no eggs no yogurt no toast no biscuits and gravy no fruit. Only one man there day and night. Hot tub is filthy and is... More 

Helpful?
1 Thank Michelle M

Travelers are raving about these Carlsbad hotels

Level Contributor
24 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
2 of 5 stars Reviewed June 17, 2016 via mobile

We arrived late with two very tired children to a check-in gentlemen who spoke with a thick accent as if he had gauze in his mouth who was extremely abrupt, nearly shouting at me, as we tried to sort out how Priceline had not provided him a confirmation number. I had booked via Priceline and he kept arguing with me... More 

Helpful?
Thank Melyssa E
Carlsbad, New Mexico
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 10, 2016

This little known motel has had a complete facelift. The owner has remodeled the rooms with new beds, bedding, carpet, security lighting, granite counter tops and way too many things to remember. For a privately owned property it was great.

Helpful?
1 Thank Harley1947_10
Beebe
Level Contributor
28 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed May 24, 2016

I had driven most of the day concerning my business. I first thought we had booked a Best Western in Carlsbad but my mistake it was the Great Western. When I checked in they said they were working on the cable----would be only a few minutes well, it was around 9:00 pm when they finished. Not a good motel for... More 

Helpful?
Thank James B
Durango, Colorado
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed January 4, 2016

DO NOT GO TO THIS HOTEL! I wasn't expecting the Ritz Carlton for the price, but I should have read the reviews and reviewed the photos before settling on this property. It wasn't, on the surface, too bad. I've stayed in worse; it was relatively clean, and they were great about our dogs. But, I awakened with bites all over... More 

Helpful?
Thank DgoNewsHound
Lawrence, Kansas
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed January 4, 2016

If I could give this property 0 stars, I would. I spent 3 hours attempting to get to Carlsbad, but all roads were closed due to the snow. Even though their property was unreachable, they still charged me for one night plus tax. Having driven by it the next day, don't make a reservation here and don't stay here. The... More 

Helpful?
1 Thank Jayhawker-too
Renfrew, Canada
Level Contributor
149 reviews
90 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
3 of 5 stars Reviewed October 5, 2015

Large clean room with fridge, mico & large counter. Bed was comfy & shower was good as was WiFi. Large complex with outside doors on both 1st & 2nd floors. Indoor pool with plenty of parking. Advertised breakfast consisted of 2 kinds of cereal & packaged pastries. Got half a cup of coffee. Plenty of restaurants close by. Newer chain... More 

Helpful?
Thank cleoder
Lake Charles, Louisiana
Level Contributor
32 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed September 28, 2015 via mobile

Checked in after a great day at Carlsbad Caverns. Acceptable room for the price. However, do not expect any help or assistance - from local police department. After catching a vehicle trying to "back in" next us (we were out of state plates) - we requested "extra patrol" and to file a report - gave up after waiting over an... More 

Helpful?
2 Thank LtCOLB
Level Contributor
12 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed September 15, 2015 via mobile

My husband and I chose this place for the size of the rooms !! The hotel was old and way over priced !! The housekeeping staff was bye far the only plus !! The breakfast was a joke a bested!! Well we were staying long term !! I was playing with my kids and another guest !! And cut my... More 

Helpful?
1 Thank Aaron2219
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Hot Tub
Room types
  • Family Rooms
In your room
  • Refrigerator in room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast

Additional Information about Great Western Inn & Suites

Address: 3804 National Parks Hwy, Carlsbad, NM 88220-5951
Location: United States > New Mexico > Carlsbad
Price Range: $67 - $83 (Based on Average Rates for a Standard Room)
Number of rooms: 107
Reservation Options:
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Also Known As:
Great Western Inn And Suites
Great Western Hotel Carlsbad
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