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Great Western Inn & Suites

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Great Western Inn & Suites
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80 Reviews from our TripAdvisor Community

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Showing 79: English reviews
Kalamazoo, Michigan
Reviewed 1 week ago NEW

Horrible, room was frozen when we got in...took forever to warm up...lousy TV selections, falling down curtain, filthy floors, breakfast in a freezing cold area, had a piece of fruit, coffee horrible...beds dirty, never have I wished harder for my own pillow at home...front desk rude..spoke another language...I hate it when I can't understand what they are saying to each...

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Helpful?
Thank aidole
Delton, Michigan
Reviewed August 18, 2016

We arrived with no reservation on a Thursday night. The staff was very friendly and the room was very nice, clean, a big. Had a king bed, couch, chair, fridge. We were truely impressed with the cleanliness and freshness of the room. For only $60 plus tax we were very happy with this room. Most rooms around the area were...

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Thank bike1951
Reviewed July 3, 2016 via mobile

I visited carlsbad with 4 adults and 3 children. We had 2 rooms. The continental breakfast meant a lot to us, or I should say would have . The breakfast was the waffle machine alone, no eggs no yogurt no toast no biscuits and gravy no fruit. Only one man there day and night. Hot tub is filthy and is...

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1Thank Michelle M
Reviewed June 17, 2016 via mobile

We arrived late with two very tired children to a check-in gentlemen who spoke with a thick accent as if he had gauze in his mouth who was extremely abrupt, nearly shouting at me, as we tried to sort out how Priceline had not provided him a confirmation number. I had booked via Priceline and he kept arguing with me...

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Helpful?
Thank Melyssa E
Carlsbad, New Mexico
Reviewed June 10, 2016

This little known motel has had a complete facelift. The owner has remodeled the rooms with new beds, bedding, carpet, security lighting, granite counter tops and way too many things to remember. For a privately owned property it was great.

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Helpful?
1Thank Harley1947_10
Beebe
Reviewed May 24, 2016

I had driven most of the day concerning my business. I first thought we had booked a Best Western in Carlsbad but my mistake it was the Great Western. When I checked in they said they were working on the cable----would be only a few minutes well, it was around 9:00 pm when they finished. Not a good motel for...

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Thank James B
Durango, Colorado
Reviewed January 4, 2016

DO NOT GO TO THIS HOTEL! I wasn't expecting the Ritz Carlton for the price, but I should have read the reviews and reviewed the photos before settling on this property. It wasn't, on the surface, too bad. I've stayed in worse; it was relatively clean, and they were great about our dogs. But, I awakened with bites all over...

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Helpful?
Thank DgoNewsHound
Lawrence, Kansas
Reviewed January 4, 2016

If I could give this property 0 stars, I would. I spent 3 hours attempting to get to Carlsbad, but all roads were closed due to the snow. Even though their property was unreachable, they still charged me for one night plus tax. Having driven by it the next day, don't make a reservation here and don't stay here. The...

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1Thank Jayhawker-too
Renfrew, Canada
Reviewed October 5, 2015

Large clean room with fridge, mico & large counter. Bed was comfy & shower was good as was WiFi. Large complex with outside doors on both 1st & 2nd floors. Indoor pool with plenty of parking. Advertised breakfast consisted of 2 kinds of cereal & packaged pastries. Got half a cup of coffee. Plenty of restaurants close by. Newer chain...

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Thank cleoder
Lake Charles, Louisiana
Reviewed September 28, 2015 via mobile

Checked in after a great day at Carlsbad Caverns. Acceptable room for the price. However, do not expect any help or assistance - from local police department. After catching a vehicle trying to "back in" next us (we were out of state plates) - we requested "extra patrol" and to file a report - gave up after waiting over an...

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2Thank LtCOLB
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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Hot Tub
Room types
  • Family Rooms
In your room
  • Refrigerator in room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast

Additional Information about Great Western Inn & Suites

Address: 3804 National Parks Hwy, Carlsbad, NM 88220-5951
Location: United States > New Mexico > Carlsbad
Price Range: $66 - $85 (Based on Average Rates for a Standard Room)
Number of rooms: 107
Reservation Options:
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Also Known As:
Great Western Inn And Suites
Great Western Hotel Carlsbad
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Questions & Answers

Questions? Get answers from Great Western Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Stay elsewhere”
 of 5 bubbles aidole, 1 week ago | Read review
“Go to super 8 or sleep in, or another motel if you are going to stay more than one day.”
 of 5 bubbles F4028ITjamesb, May 24, 2016 | Read review
“Lot of oil field workers stay here. Nice guys. And there's your sign . . .”
 of 5 bubbles DgoNewsHound, Jan 4, 2016 | Read review
“Best tip to get a good room is try and stay somewhere else. But if that's not an option, ask for a room on the side or back edge of the motel where any noise of workers departing in the morning would be at a minimum.”
 of 5 bubbles SDSteve, Oct 19, 2014 | Read review
“all rooms are good”
 of 5 bubbles 9JOHNE, Oct 1, 2014 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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