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1829 S Canal St, Carlsbad, NM 88220-6517
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Traveler (89)
Room & Suite (23)
Dining (7)

About

#7 of 25 hotels in Carlsbad
Location
Cleanliness
Service
Value
Formally know as Best Western Stevens Inn we are now Independent and are doing business as Stevens Inn Inc.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Kids stay free
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Parking
Wifi
Outdoor pool
Bar / lounge
Restaurant
Breakfast buffet
Free airport transportation
Airport transportation
Business Center with Internet Access
Banquet room
Meeting rooms
Newspaper
Non-smoking hotel
24-hour front desk
Laundry service
Self-serve laundry
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Room features
Air conditioning
Desk
Housekeeping
Room service
Coffee / tea maker
Kitchenette
Flatscreen TV
Bath / shower
Telephone
Clothes rack
Iron
Wake-up service / alarm clock
Microwave
Refrigerator
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
612Reviews3Q+A72Room tips
Traveler rating
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Popular mentions
trippychick2009 wrote a review Feb 2020
Redondo Beach, California305 contributions20 helpful votes
We spent two nights here in room 250 with the assumption this is a Best Western. The receptionist and breakfast staff were helpful and friendly, although the food wasn’t all that. The room seemed like it had a recent upgrade, was spacious, and a comfortable bed but that’s it -otherwise I’d give a one star. First; the heater was loud, then the refrigerator wasn’t cold due to a broken knob, even the microwave wouldn’t work unless you put pressure on it’s knob. Second; the majority of guest were oil workers from Texas. Ok, fine. But we learned from some locals that since the floodgates are now open for drilling oil, there are a lot of Texans migrating to New Mexico and causing problems both economically and socially within the Carlsbad community (not my words) with the exception of business owners. These locals said that the Stevens Inn was the “go to place” for them as there is a nightclub here. I didn’t have a good nights sleep from the early a.m. laughing, slamming doors and diesel trucks warming up (plus that loud heater). Third; the morning we were getting ready to leave, a hotel worker attempted to gain entry. Now, the door was closed with a “Do Not Disturb” tag on the door handle. I just happened to be standing by the door totally topless when the door suddenly opened. I slammed it shut on this person’s face and yelled some choice words. He or she stood there for a few seconds then casually walked away. No knock on the door, no identifying his or herself -nothing! I was livid. After this , I read up on the “terrible” reviews from this site and determined that thee Ed manager most likely will not do anything about it. I def will not return here.
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Date of stay: February 2020Trip type: Traveled as a couple
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EFS wrote a review Nov 2019
12 contributions
Clean room with refrigerator and microwave. The hot breakfast was the same thing all week, not delicious or nutritious, just filling. Coffee service at breakfast was terrible. Two mornings we were not offered coffee at all. Dinner at the Flume was good. Salad bar was great!
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Date of stay: November 2019
Value
Cleanliness
Service
Trip type: Traveled on business
Room Tip: Single story rooms are quieter
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Sunshyne_Day wrote a review Oct 2019
Seguin, Texas155 contributions40 helpful votes
The staff was great. The room was huge. The beds were comfortable. The bathroom was a bit cramped, but the double sink out side of it was very nice. Things were nice and clean - but the flies had to die. My husband killed them with a hand towel. When I looked up the place to book a one night stay, it said they had a restaurant - it was closed. (We drove down the street to a Chili's - tiny little Chili's.) It is a large complex, lots of oil field workers must stay, so you hear trucks at all hours. We did go for the breakfast included with the room - nothing to write home about. I took a some scrambled eggs and a sausage, the biscuit was hard. My husband started to laugh because he could hear it when I bit into the biscuit.
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Date of stay: October 2019
Value
Cleanliness
Service
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Elizabet74 wrote a review Oct 2019
Sloatsburg, New York271 contributions23 helpful votes
We were disappointed in our room. There was a pair of boxers and socks under the bed. The room smelled musty. We were looking forward to a swim but the pool was dirty with leaves and grit. We were told this was because of a recent rain but it obviously had not been cleaned in a while. We discussed this with John at the desk and later with manager Rachel and no refund or lower rate was offered.
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Date of stay: October 2019Trip type: Traveled as a couple
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Toni R wrote a review Sep 2019
Cheyenne, Wyoming10 contributions
+1
We stay here every time we work close to the area!!! Breakfast was ok but you can order off the menu which was excellent Rooms are always clean. The bar was nice relaxing we ate st the bar really enjoy this place
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Date of stay: September 2019Trip type: Traveled on business
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PRICE RANGE
$145 - $1,125 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western stevens hotel carlsbad, carlsbad best western, best western carlsbad
LOCATION
United StatesNew MexicoCarlsbad
NUMBER OF ROOMS
220
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Frequently Asked Questions about Stevens Inn
Which popular attractions are close to Stevens Inn?
Nearby attractions include Fiesta Drive-In Theatre (0.3 miles).
What are some of the property amenities at Stevens Inn?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Stevens Inn?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Stevens Inn?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Stevens Inn?
Yes, free parking is available to guests.
What are some restaurants close to Stevens Inn?
Conveniently located restaurants include Danny's Place, Stevens Inn, and Dragon China.
Are there opportunities to exercise at Stevens Inn?
Yes, guests have access to a pool and a fitness center during their stay.
Does Stevens Inn have an airport shuttle?
Yes, Stevens Inn offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Stevens Inn?
Yes, laundry service and self serve laundry are offered to guests.
Are pets allowed at Stevens Inn?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Stevens Inn offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.