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1829 S Canal St, Carlsbad, NM 88220
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Traveler (93)
Room & Suite (27)
Dining (10)

About

#8 of 25 hotels in Carlsbad
Location
4.0
Cleanliness
3.7
Service
3.6
Value
3.2
Book a room at Stevens Inn for clean, relaxing, and affordable lodging while you're vacationing in Carlsbad, NM. This hotel is the go-to spot for families, couples, and individuals due to their spacious rooms, upscale amenities, and outstanding customer service. This hotel is only a short driving distance from the Carlsbad Caverns National Park, as well as many other local attractions. With more than 200 rooms, it is the perfect resting place for large groups, family reunions, and business teams. They even have a banquet room and conference facilities that can fit up to 250 people, which is a perfect place to host business meetings, conventions, and even weddings. Recently remodeled to reflect popular and modern style preferences, this hotel offers several different types of amenities, including an indoor and outdoor pool, fitness center, and self-service laundry services.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Kids stay free
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Parking
Wifi
Outdoor pool
Bar / lounge
Restaurant
Breakfast buffet
Free airport transportation
Airport transportation
Business Center with Internet Access
Banquet room
Meeting rooms
Newspaper
Non-smoking hotel
24-hour front desk
Laundry service
Self-serve laundry
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Room features
Air conditioning
Desk
Housekeeping
Room service
Coffee / tea maker
Kitchenette
Flatscreen TV
Bath / shower
Telephone
Clothes rack
Iron
Wake-up service / alarm clock
Microwave
Refrigerator
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Business
Languages Spoken
English
619Reviews3Q+A74Room tips
Traveler rating
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keisha1220 wrote a review May 2022
Nokomis, Florida3 contributions
Had a very nice room, they are dog friendly, have 2 restaurants and a bar. They have a pool but was not heated. Bartender was friendly and entertaining - we had a great time. We had an issue with the mattress but the situation was resolved and we would definitely stay here again
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Date of stay: May 2022
Value
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Room Tip: Our room was quiet but I can see where some would have some noise from patrons leaving the bar
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Filmprof wrote a review May 2022
New Mexico396 contributions292 helpful votes
We drove down to Carlsbad to see the caverns and Stevens Inn looked like a reasonable option. Staying in this town -- given what it amounts to -- is NOT cheap. Between the roughnecks and roustabouts here for the oil industry (who seemed to make up more than half the population at the Stevens) and the tourists passing through, room rates are pretty pricey for what you get. This place was probably the bomb back in the 70s, but it's rather tired now. Our room was reasonably spacious though some maintenance was certainly in order. The bed was decent, the pillows not -- those hard, Chiclet-shaped atrocities that hotels seem to favor these days. The pool looks nice in the pictures, but it had a lot of junk floating in it, so we did not bother to get in. The breakfast buffet featured okay sausage and scrambled eggs, but the biscuits were like hardtack and there was no fruit available. Even on the worst buffets there is typically a red delicious apple and a few unripe bananas, but nothing here. Coffee is served when you take your seat rather than being self-serve. Orange juice is the only option -- there's no water available without asking. Weirdest of all, they had Newsmax on the TV in the breakfast area. I guess maybe they attempt to cater to your regulars, but The Weather Channel might be a more informative option. So, this place is fine if you're here for just a night or two and expect only the basics.
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Date of stay: May 2022
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russ j wrote a review Aug 2021
Albuquerque, New Mexico6 contributions2 helpful votes
Stevens in Carksbad is a hotel that has retained it's charm over the years. Built with true ctaftsmanship. Also lots of trees and grass surrounding the expansive property. Nice outdoor pool too. The main thing about this place is that it has personality and a character you can't find everywhere
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Date of stay: August 2021Trip type: Traveled with family
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garnet159 wrote a review Jul 2021
Arcade, New York174 contributions65 helpful votes
We found this place while visiting Carlsbad Caverns. Nicely updated motel from days gone by. Room was spacious and comfortable. The pool looked nice, but we didn't have a chance to use it. The hot breakfast buffet was delicious and the serving staff was very friendly and accommodating. I definitely recommend this place.
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Date of stay: July 2021Trip type: Traveled as a couple
1 Helpful vote
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Fern P wrote a review Jul 2021
Placerville, Colorado5 contributions
Great hotel. Great value for the price. They were very accommodating and helped us get adjoining rooms, since we have kids. Beds were comfy. The kids loved the pool. The restaurant was nice and the hot breakfast was good. Over all a great stay. Very friendly staff.
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Date of stay: July 2021Trip type: Traveled with family
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Katherine H wrote a review Jul 2021
1 contribution
Pros: spacious room, comfortable bed, good breakfast, friendly staff, good shower pressure. Good sized fridge. I appreciated the big closet. Cons: Overall a little more gross than I would hope for. Tub had a layer of sediment - I had to rinse it out before bathing my toddler. Mold in the caulking. Carpet felt clammy. Yes, clammy - cold and damp. Bathroom had half a bottle of watered down shampoo. Found a screw and a Bobby pin on the floor. Bag of trash sat outside our room (outdoor entrance) the whole time we were there (just one night but still an easy pickup).
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Date of stay: July 2021Trip type: Traveled with family
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Teresa R wrote a review Apr 2021
Clovis, New Mexico746 contributions220 helpful votes
Hubby remembers this from his days as a traveling salesman. It is a bit run down and not the cleanest. The price is right. Lots of oil field workers around and they are up before daylight. Thank goodness for those who choose to work!!!
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Date of stay: March 2021
Value
Service
Sleep Quality
Room Tip: The back of the property away from the street was relatively quiet.
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Chelle875 wrote a review Dec 2020
Center Ridge, Arkansas58 contributions8 helpful votes
+1
This is a huge complex and lots of rooms. It was quiet during our stay which was nice. Could hear the highway traffic, but it wasn't too bad. The room was very clean and had lots of room. Had a microwave and small refrigerator in the room the and a small coffee pot. We had a backdoor to our room that opened up to a grassy area with a few picnic tables. We will definitely stay here again if we get back put to Carlsbad. NM.
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Date of stay: December 2020Trip type: Traveled with family
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trippychick2009 wrote a review Feb 2020
Redondo Beach, California329 contributions43 helpful votes
We spent two nights here in room 250 with the assumption this is a Best Western. The receptionist and breakfast staff were helpful and friendly, although the food wasn’t all that. The room seemed like it had a recent upgrade, was spacious, and a comfortable bed but that’s it -otherwise I’d give a one star. First; the heater was loud, then the refrigerator wasn’t cold due to a broken knob, even the microwave wouldn’t work unless you put pressure on it’s knob. Second; the majority of guest were oil workers from Texas. Ok, fine. But we learned from some locals that since the floodgates are now open for drilling oil, there are a lot of Texans migrating to New Mexico and causing problems both economically and socially within the Carlsbad community (not my words) with the exception of business owners. These locals said that the Stevens Inn was the “go to place” for them as there is a nightclub here. I didn’t have a good nights sleep from the early a.m. laughing, slamming doors and diesel trucks warming up (plus that loud heater). Third; the morning we were getting ready to leave, a hotel worker attempted to gain entry. Now, the door was closed with a “Do Not Disturb” tag on the door handle. I just happened to be standing by the door totally topless when the door suddenly opened. I slammed it shut on this person’s face and yelled some choice words. He or she stood there for a few seconds then casually walked away. No knock on the door, no identifying his or herself -nothing! I was livid. After this , I read up on the “terrible” reviews from this site and determined that thee Ed manager most likely will not do anything about it. I def will not return here.
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Date of stay: February 2020Trip type: Traveled as a couple
1 Helpful vote
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EFS wrote a review Nov 2019
12 contributions
Clean room with refrigerator and microwave. The hot breakfast was the same thing all week, not delicious or nutritious, just filling. Coffee service at breakfast was terrible. Two mornings we were not offered coffee at all. Dinner at the Flume was good. Salad bar was great!
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Date of stay: November 2019
Value
Cleanliness
Service
Trip type: Traveled on business
Room Tip: Single story rooms are quieter
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PRICE RANGE
$145 - $145 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western stevens hotel carlsbad, carlsbad best western, best western carlsbad
LOCATION
United StatesNew MexicoCarlsbad
NUMBER OF ROOMS
220
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Frequently Asked Questions about Stevens Inn
What are some of the property amenities at Stevens Inn?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Stevens Inn?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Stevens Inn?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Stevens Inn?
Yes, free parking is available to guests.
What are some restaurants close to Stevens Inn?
Conveniently located restaurants include Danny's Place, Stevens Inn, and Dragon China.
Are there opportunities to exercise at Stevens Inn?
Yes, guests have access to a pool and a fitness center during their stay.
Does Stevens Inn have airport transportation?
Yes, Stevens Inn offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Stevens Inn?
Yes, laundry service and self serve laundry are offered to guests.
Are pets allowed at Stevens Inn?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Stevens Inn offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to Stevens Inn?
Many travelers enjoy visiting Eddy House (3.6 miles).