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BEST WESTERN Stevens Inn

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1829 South Canal Street, Carlsbad, NM 88220-6517
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508 Reviews from our TripAdvisor Community

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Showing 490: English reviews
Deming, United States
5 of 5 stars Reviewed yesterday NEW

went for a weekend was nice pool was nice beds are super comfortable!! would recommend people to stay here one of the nicer hotels in Carlsbad with a more decent price range all in all great stay! also its located on the same road to the caverns so just 30 minute straight drive!!

Review collected in partnership with Best Western

Helpful?
Thank April Z
Aurora, Colorado
1 review
5 of 5 stars Reviewed 5 days ago NEW via mobile

We stayed at the Best Western Stevens Inn after visiting Carlsbad Caverns. The room was very nice, clean, updated and welcoming. We could not have been more pleased. The staff were very friendly and accommodating. The breakfast included was a full breakfast menu including eggs, sausage, pancakes, cereal, homemade oatmeal, yogurt, fruit, pastries and more. I am happy we chose... More 

Helpful?
Thank kmrebollo
dallas
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Clean rooms, very friendly and helpful front desk staff. Had the free breakfast buffet and the wait staff was all very nice and efficient. Breakfast food was what you'd expect for free. Hot and plentiful, scrambled eggs were like popcorn, but everything else was good. Wi/Fi is not secure, but is free.

Review collected in partnership with Best Western

Helpful?
Thank Monkeygirl007
Minneapolis
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

While in NM for an extended stay, my niece and two great nieces decided to visit Carlsbad Caverns for a short weekend stay from July 15-17. I chose Steven's Best Western based upon a recommendation from a friend, and I was not disappointed. Upon checking in, I quickly realized that I made reservations for the following week; however, the desk... More 

Helpful?
Thank SandrasMinneapolis
1 review
2 of 5 stars Reviewed 1 week ago via mobile

This was more like an apartment complex. Work out room was way on the other side and you had to walk outside to get to it. Temperature was 110. The ice machines rarely worked and you would have to take a stroll to find another. The breakfast made it all better!!! Scrambled eggs, potatoes, sausage, biscuits and gravy, yogurt, fresh... More 

Helpful?
Thank Valerie B

Travelers are raving about these Carlsbad hotels

Houston, United States
Level Contributor
25 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed 1 week ago

I am a Best Western Rewards member with Diamond status. I stay in a LOT of BW's all over the Southern USA for work and I make this review based on years of being on the road 250+ days/year. That said, keep reading. OK, this is an older, well used, well maintained property. It is quite a bit larger than... More 

Helpful?
Thank Scott S
Santa Fe, New Mexico
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 1 week ago via mobile

Gave 1 star because the "guardian" at the lounge entrance required ID for me to enter. I'm a white haired 65 year old grandmother! I had to walk back to room in 108° heat to get ID. Ridiculous!! Never had this happen before. Decided I didn't need that drink afterall. Room was just fine and amenities were good...

Helpful?
Thank Kandyce S
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Room is very clean and well equipped and a good choice to relax in comfort after spending a day in the caverns. The price is affordable for a family on a budget. Having said that, the front desk staff could use some assistance in customer service, she was either tired or just lack people's skills but being fair the hotel... More 

Helpful?
Thank Ricardo R
El Paso, Texas
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The hotel room was very clean, and it smell good. The swimming pool was not very deep, but it was clean and fun. One of the best things was the breakfast buffet, they have different options, and they even had almond milk. The staff was nice.

Helpful?
Thank Susana M
Gainesville, Florida
2 reviews
5 of 5 stars Reviewed 3 weeks ago

The rooms décor was like a small house and very cute .Very nice people . The pool was well kept , the whole place was delightful just like vacation should be .We stayed at Williams Railway Hotel . We are now only BW all the way .

Review collected in partnership with Best Western

Helpful?
Thank staceywaldrop3735
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Business Center with Internet Access

Additional Information about BEST WESTERN Stevens Inn

Address: 1829 South Canal Street, Carlsbad, NM 88220-6517
Location: United States > New Mexico > Carlsbad
Price Range: $132 - $138 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Stevens Inn 2.5*
Number of rooms: 220
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Orbitz, Hotwire, Priceline, Otel, Travelocity and Best Western + Iniative so you can book your BEST WESTERN Stevens Inn reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Stevens Hotel Carlsbad
Carlsbad Best Western
Best Western Carlsbad
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