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I arrived a bit after 3 in the afternoon and my reservation had already been prepared. Received my key immediately upon checking in and went directly to my room.
The layout was a standard Holiday Inn Express room, it was clean and comfortable. The breakfast...More
Response from HIExpress88220, Manager at Holiday Inn Express Hotel & Suites CarlsbadResponded July 25, 2017
Thank you so much for taking the time to express to us your thoughts regarding your stay here. We value all of our guest feedback as it assures us that we are properly accommodating our guests. We hope your experience with us will bring you...More
Room was clean the breakfast was good the service was pretty good don't really have any complaint other then the mall next to it blows don't waste ur time just stay in your room lol or go swim in the pool
This Holiday Inn property was disappointing. Our room was dirty and the staff was not friendly. The air conditioner had the option to set the fan to run on high, low or auto, but no matter which option I chose, it would only run on...More
Response from HIExpress88220, Front Office Manager at Holiday Inn Express Hotel & Suites CarlsbadResponded July 18, 2017
Thank you so much for taking the time to provide us with your valued feedback of our hotel. I sincerely wanted to apologize, it is displeasing to hear that your experience with us was an unpleasant one. I have passed along this review to my...More
This place was clearly poorly maintained, with stained and worn carpets and battered walls being the best evidence. The bed sheets and comforter felt decades old and worn out, and the mattress was hard as a rock. Plus, the sound insulation was so bad we...More
Response from HIExpress88220, Manager at Holiday Inn Express Hotel & Suites CarlsbadResponded March 29, 2017
Thank you for taking the time to review our hotel during your recent stay. We appreciate any feedback our guest provide good or bad. I do apologize that our property was not up to par during your stay. I have forwarded all of your comments...More
Stains all over the carpet. I had to clean the shower before I could bathe my children. Stains on the sheets. Not worth the cost at all. Very disappointing for the amount that I paid for the room. Throughout the hotel the carpets and floors...More
Response from HIExpress88220, Manager at Holiday Inn Express Hotel & Suites CarlsbadResponded March 20, 2017
Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the disturbance you have experienced during your stay due to the room conditions. Rest assured that these issues will be looked into. We value your comments...More
$198 - $255 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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