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    Holiday Inn Express Hotel & Suites Carlsbad

    2210I W Pierce St, Carlsbad, NM 88220-3516
    +1 877-859-5095
    Hotel website
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    10/29/2017 10/30/2017
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    $204
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    Traveler (31)
    Room & Suite (22)
    Pool & Beach (5)
    Comfort Suites
    221 reviews
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    Overview
    • Excellent26%
    • Very good42%
    • Average17%
    • Poor8%
    • Terrible7%
    Travelers talk about
    “hi express” (7 reviews)
    “in town” (17 reviews)
    “room was clean” (16 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Pool
    Non-Smoking Hotel
    Suites
    Fitness center
    Kitchenette
    Multilingual Staff
    Wheelchair access
    Business Center
    Laundry Service
    Self-Serve Laundry
    2.5 Star Hotel
    All hotel details
    Offers from Holiday Inn Express Hotel & Suites Carlsbad
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    Comfort Suites
    221 reviews
    #1 of 22 hotels in Carlsbad
     
    Hampton Inn & Suites Carlsbad
    424 reviews
    #3 of 22 hotels in Carlsbad
     
    La Quinta Inn & Suites Carlsbad
    109 reviews
    #8 of 22 hotels in Carlsbad
     
    Fairfield Inn & Suites Carlsbad
    276 reviews
    #5 of 22 hotels in Carlsbad
     
    Rooms
    Oct 29Oct 30
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (226)
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    1 - 5 of 219 reviews

    Reviewed July 21, 2017

    I arrived a bit after 3 in the afternoon and my reservation had already been prepared. Received my key immediately upon checking in and went directly to my room. The layout was a standard Holiday Inn Express room, it was clean and comfortable. The breakfast...More

    Thank wewhynot
    Response from HIExpress88220, Manager at Holiday Inn Express Hotel & Suites CarlsbadResponded July 25, 2017

    Thank you so much for taking the time to express to us your thoughts regarding your stay here. We value all of our guest feedback as it assures us that we are properly accommodating our guests. We hope your experience with us will bring you...More

    Hotel's Favorite
    Reviewed March 30, 2017 via mobile

    Room was clean the breakfast was good the service was pretty good don't really have any complaint other then the mall next to it blows don't waste ur time just stay in your room lol or go swim in the pool

    Thank Justin H
    Reviewed July 15, 2017 via mobile

    This Holiday Inn property was disappointing. Our room was dirty and the staff was not friendly. The air conditioner had the option to set the fan to run on high, low or auto, but no matter which option I chose, it would only run on...More

    Thank Jrudy5
    Response from HIExpress88220, Front Office Manager at Holiday Inn Express Hotel & Suites CarlsbadResponded July 18, 2017

    Thank you so much for taking the time to provide us with your valued feedback of our hotel. I sincerely wanted to apologize, it is displeasing to hear that your experience with us was an unpleasant one. I have passed along this review to my...More

    Reviewed March 24, 2017 via mobile

    This place was clearly poorly maintained, with stained and worn carpets and battered walls being the best evidence. The bed sheets and comforter felt decades old and worn out, and the mattress was hard as a rock. Plus, the sound insulation was so bad we...More

    Thank BeingThereNow
    Response from HIExpress88220, Manager at Holiday Inn Express Hotel & Suites CarlsbadResponded March 29, 2017

    Thank you for taking the time to review our hotel during your recent stay. We appreciate any feedback our guest provide good or bad. I do apologize that our property was not up to par during your stay. I have forwarded all of your comments...More

    Reviewed March 16, 2017 via mobile

    Stains all over the carpet. I had to clean the shower before I could bathe my children. Stains on the sheets. Not worth the cost at all. Very disappointing for the amount that I paid for the room. Throughout the hotel the carpets and floors...More

    Thank shannont79
    Response from HIExpress88220, Manager at Holiday Inn Express Hotel & Suites CarlsbadResponded March 20, 2017

    Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the disturbance you have experienced during your stay due to the room conditions. Rest assured that these issues will be looked into. We value your comments...More

    Comfort Suites
    221 reviews
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    424 reviews
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    La Quinta Inn & Suites Carlsbad
    109 reviews
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    Fairfield Inn & Suites Carlsbad
    276 reviews
    #5 of 22 hotels in Carlsbad
     
    About
    Amenities
    • Top amenities
    • Pool
    • Fitness Center with Gym / Workout Room
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Hotel Amenities
    • Free Parking
    • Breakfast included
    • Meeting Rooms
    • Self-Serve Laundry
    • Business Center with Internet Access
    • Laundry Service
    • Multilingual Staff
    • Room amenities
    • Microwave
    • Things to do
    • Pool
    • Fitness Center with Gym / Workout Room
    • Hot Tub
    • Heated pool
    • Indoor pool
    Details
    • Price range
    • $198 - $255 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Kitchenette ,
    • Family Rooms
    • Number of rooms
    • 80
    • Reservation Options
    • TripAdvisor is proud to partner with IHG, Expedia, Hotels.com, Travelocity, Priceline, Booking.com, Orbitz, Hotwire, HotelQuickly, Cancelon, TripOnline SA and getaroom.com so you can book your Holiday Inn Express Hotel & Suites Carlsbad reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • New Mexico >
    • Carlsbad
    • Also Known As
    • Holiday Inn Express Hotel And Suites Carlsbad ,
    • Holiday Inn Express Carlsbad ,
    • Holiday Inn Carlsbad ,
    • Carlsbad Holiday Inn
    Add Photo Photos
    Traveler (31)
    Room & Suite (22)
    Pool & Beach (5)
    Dining (3)
    Hotel & Grounds (22)
    Bathroom (4)
    Business Center & Event Rooms (1)
    Nearby
    Comfort Suites
    221 reviews
    .58 miles away
     
    Hampton Inn & Suites Carlsbad
    424 reviews
    3.50 miles away
     
    La Quinta Inn & Suites Carlsbad
    109 reviews
    4.82 miles away
     
    Fairfield Inn & Suites Carlsbad
    276 reviews
    3.79 miles away
     
    Nearby Restaurants
    Tokyo Japanese Steakhouse
    27 reviews
    .50 miles away
    Yum Yum Yogurt
    11 reviews
    .98 miles away
    McAlister's Deli Carlsbad NM
    73 reviews
    .11 miles away
    Blake's Lotaburger
    27 reviews
    .63 miles away
    Nearby Attractions
    Carlsbad Museum and Art Center
    187 reviews
    1.92 miles away
    Living Desert Zoo and Gardens State Park
    431 reviews
    1.44 miles away
    Carlsbad Caverns National Park Visitor Center
    773 reviews
    3.98 miles away
    Lake Carlsbad Recreation Area
    48 reviews
    2.13 miles away
    Questions & Answers
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    Room Tips
    "Avoid the suite"
    Read review
    "All rooms seemed nice, but as our visit was short our first floor room was very convenient."
    Read review
    "Get a different hotel."
    Read review
    "If you're thirsty, ask for water at the front desk and they'll give you complimentary bottled water."
    Read review
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