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Fairfield Inn & Suites Carlsbad

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Fairfield Inn & Suites Carlsbad
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237 Reviews from our TripAdvisor Community

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Showing 232: English reviews
Level Contributor
75 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
2 of 5 stars Reviewed 3 days ago NEW via mobile

This is a beautiful hotel with an outdoor pool and hot tub. There was a great sitting area with a firepit. However, the entry to our room was so narrow the. Luggage cart barely fit. The desk lamp did not adjust...just lay with the shade on the desk. Housekeeping was horrible. The made the beds and left towels...no other cleaning.... More 

Helpful?
Thank icatlady
Albuquerque, New Mexico
Level Contributor
21 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed 1 week ago

Really happy with this property. Clean, modern, comfortable. All of the appliances etc worked well. Good breakfast in morning and has a gym. A little bit out of town, but not really an issue at all. Definitely would go back.

Helpful?
Thank Onewiththetide
Santa Fe, New Mexico
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

We had a room looking out on the highway that runs through Carlsbad which is a bit on the noisy side. The hotel is located on the South end of Carlsbad so well placed for travel to Carlsbad Caverns. The room was just fine - clean and bright. The fitness room is adequate for a quick tune-up. Breakfast was pretty... More 

Helpful?
Thank CathyG730
Karen A, General Manager at Fairfield Inn & Suites Carlsbad, responded to this review

Thank you for your review. The staff enjoy hearing that we met your executions and your comments will assist in correcting our efforts in a positive way. We hope to see you again to see our positive corrections. More 

Dearborn, Michigan
Level Contributor
43 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 5 weeks ago

This nice, clean hotel is on the road to the Caverns. Even though the road was busy, our room was quiet and the a/c worked well, which was very important since it was over 100 degrees. It has good laundry facilities and a nice pool.

Helpful?
Thank Donna A
Karen A, General Manager at Fairfield Inn & Suites Carlsbad, responded to this review

Thank you for your comments. We will agree you visited during a very hot week. Our air conditioner have taken on the task of keeping our guests cold and have been successful at this time. Again thank you. More 

Level Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 25, 2016 via mobile

Stayed at the Fairfield Inn for a week during a work trip to Carlsbad. I was working out of town on the South side and the Fairfield in perfectly located for this! There are many other hotels in town but most are located on the North side which would add 10 mins to my commute one way so the Fairfield... More 

Helpful?
Thank Lacv75
Karen A, General Manager at Fairfield Inn & Suites Carlsbad, responded to this review

Thank you for the review. I may just copy this as a new ad. We certainly enjoy such great words. We hope to see you during your next trip. This type of encouraging words have such a positive impact on my team. I will be reading again and again for the positive feelings. Again thank you and come to see... More 

Dallas, Texas
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed July 23, 2016 via mobile

We stayed at this hotel while visiting family and sightseeing. Although we arrived 2 hours early, the hotel staff was more than willing to accommodate my family's needs. The room was very spacious and clean. No complaints.

Helpful?
Thank lbug0220
Karen A, General Manager at Fairfield Inn & Suites Carlsbad, responded to this review

Thank you for the review. The staff enjoy knowing we have provided service to our guests that is noted. We hope to see you again in the future. Thank you again for taking the time to share your thoughts. More 

San Diego, California
Level Contributor
121 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
5 of 5 stars Reviewed July 22, 2016

You will find friendly, helpful staff here with the exception of the kitchen employee who seemed overworked and irritated the.romms are Marriott clean with nice bed linens. They were able to accommodate our family of 6. Just a little high priced, but we were there at the height of the tourist season.

Helpful?
Thank Lynn J
Karen A, General Manager at Fairfield Inn & Suites Carlsbad, responded to this review

Thank you for your review. The Fairfield Inn & Suites Carlsbad strive to "wow" our guests. During the summer months, our breakfast provides a challenge in seating and clearing the tables in a timely method. We are working on staffing and seating options. As we have limited rooms to accommodate a larger family, we are happy to hear you enjoy... More 

Pharr, Texas
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed July 10, 2016 via mobile

Our stay at Fairfield Inn was excellent. We booked a studio room. It was very clean and the beds were extremely comfortable. I booked the room the same date online through tripadvisor app. The front desk checked us in quick. You also have an IHop and a Chilis within a mile. I highly recommend this place if you're traveling in... More 

Helpful?
Thank Judith D
Karen A, General Manager at Fairfield Inn & Suites Carlsbad, responded to this review

Thank you for your review. Our housekeeping team have enjoyed your kind words every day this week. When reviews are discussed yours brings a smile to the team. We are glad you sent some of your New Mexico vacation with us. We hope to see you again. (or you can send some friends.) Again thank you. More 

Houston, Texas
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed July 5, 2016

Stayed overnight in a 2Q room. Not a far drive from Carlsbad Caverns NP. In the room, the beds were in good shape, room/facility seemed fairly new (built within last 10 years). AC worked great (important in Carlsbad), breakfast was free and of good quality (but if you want a waffle, be prepared to wait in a significant line). We... More 

Helpful?
Thank TRP1836
Karen A, General Manager at Fairfield Inn & Suites Carlsbad, responded to this review

Thank you for taking the time to review our hotel. We are pleased to hear you enjoyed your visit. Your kind words with regard to the facility, AC and breakfast are appreciated. We will be having two waffle makers on the weekends as that is when "the waffles are flying out." Please accept my apology for the flickering light. Our... More 

Albuquerque, New Mexico
Level Contributor
20 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed June 26, 2016 via mobile

Stayed here for the weekend with family. Very clean room. Hotel very busy with lots of families. Adrian who worked breakfast was a gem--very responsive and friendly despite hoards of families and so much work to keep food out. Front desk staff also very helpful and attentive with good indiviidualized restaurant recommrndations, bottles of water, and fresh cookies! Will return... More 

Helpful?
Thank beth2527
Karen A, General Manager at Fairfield Inn & Suites Carlsbad, responded to this review

Thank you for your kind words. We look forward to your return visit. Our staff enjoy hearing our guests were pleased and will return. Again, thank you and hope to see you again soon. More 

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Amenities

Highlights
  • Free Parking
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Restaurant
GreenPartner Learn More
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Business Center with Internet Access
  • Self-Serve Laundry
  • Meeting Rooms
Official Description (provided by the hotel)
The newly built Fairfield Inn & Suites Carlsbad New Mexico is just minutes away from the famous Carlsbad Caverns National Park, the Living Desert Zoo & Gardens State Park and the Pecos River. Experience more than 117 known caves at the Carlsbad Caverns - all formed when sulfuric acid dissolved the surrounding limestone. Located in the northern part of the Chuhuahuan Desert, Fairfield Inn & Suites Carlsbad New Mexico is centrally located to Roswell, Artesia, El Paso, and Midland. The Fairfield Inn & Suites Carlsbad New Mexico provides you with just what you need, and skip what you don't, so travel is easy and productive. Our knowledgeable and courteous staff is available to help 24 hours a day. Take advantage of our complimentary amenities at Fairfield Inn & Suites Carlsbad New Mexico, including breakfast, in-room high-speed Internet and Wi-Fi in the lobby. Enjoy comfortable and spacious guest rooms that allow you to work and relax. ... more   less 

Additional Information about Fairfield Inn & Suites Carlsbad

Address: 2525 S Canal St, Carlsbad, NM 88220-6521
Location: United States > New Mexico > Carlsbad
Price Range: $141 - $201 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fairfield Inn & Suites Carlsbad 2.5*
Number of rooms: 91
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Also Known As:
Fairfield Inn & Suites Carlsbad Hotel Carlsbad
Fairfield Inn And Suites Carlsbad
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