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Mountain Inn & Suites Flat Rock

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755 Upward Rd I-26 at Exit #53, Flat Rock, NC 28731-5665
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Traveler (14)
360
Panoramas (7)
Room & Suite (95)
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About

#3 of 6 hotels in Flat Rock
Location
4.5
Cleanliness
4.5
Service
4.6
Value
4.4
Travelers' Choice
The Mountain Inn & Suites is in Flat Rock, NC. We are just south of Asheville, NC, and less than 4 miles from Downtown Hendersonville & Historic Flat Rock. We are locally owned and operated, which allows us to put the emphasis on our guests versus corporate policies and procedures. We take great pride in anticipating and exceeding our guests’ expectations. Our #1 goal is to provide you with clean and well maintained accommodations combined with genuine Service and Mountain Hospitality, second to none. Flat Rock is a popular destination for visitors to Asheville, Biltmore Estate, Chimney Rock, The Blue Ridge Parkway & The Flat Rock Playhouse (to name a few). In addition, our guests have FREE WI-FI, FREE Parking, and a FREE Hot breakfast. We can't wait to be your host!
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Free breakfast
Kids stay free
Highchairs available
Business Center with Internet Access
Photo copier / fax In business center
Baggage storage
Parking
Wifi
Breakfast available
Breakfast buffet
Kid-friendly buffet
Outdoor dining area
Vending machine
Newspaper
Non-smoking hotel
Outdoor furniture
Picnic area
Shared lounge / TV area
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Laundry service
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Bath / shower
Separate living room
Sofa
Telephone
Iron
Private bathrooms
Wake-up service / alarm clock
Microwave
Refrigerator
Flatscreen TV
Radio
Complimentary toiletries
Hair dryer
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Room types
Mountain view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Quiet
Mid-range
Languages Spoken
English, Spanish
368Reviews2Q+A71Room tips
Traveler rating
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  • 42
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Most Recent
Mindy B wrote a review Nov 18
Alexandria, Virginia6 contributions
We will stay here again. Love the location. Easy access from the highway. We love that they are pet friendly! The beds were super comfortable. The staff was helpful and friendly. The hotel was very quiet.
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Date of stay: November 2022
Value
Location
Service
Room Tip: We had a first floor room never heard anything from above. Easy access for our puppy to take her...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Kim H wrote a review Nov 7
First time visiting and it was great!Inn property,common areas and room were immaculately clean and orderly.Comfy bed,delicious breakfast,close to Hendersonville.Tiffany at check in friendly/efficient.Looking forward to visiting again next year!
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Date of stay: November 2022
Value
Location
Service
Trip type: Traveled as a couple
Room Tip: We grabbed fresh apples at Skytop Orchard and ate and snacked bw meals to hold us over.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Leslie W wrote a review Oct 2022
Arden, North Carolina8 contributions
Spotless, friendly staff, comfortable rooms, great breakfast. Very convenient to the area. Highly recommended. While not luxurious, it is a very good mid-level hotel and much nicer than the big chains in the area.
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Date of stay: October 2022
Value
Location
Service
Trip type: Traveled solo
Room Tip: If you are coming to the area for SAFF in late October book early.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Krista W wrote a review Oct 2022
Sby, md2 contributions1 helpful vote
It started with the phone call to make the reservation and ended when we departed. The staff was super friendly and helpful, the rooms were clean & comfortable, the premises was tidy and clean, the complimentary breakfast was well done. The front desk/evening clerk was so helpful and friendly. Felt like we had always known her. Well done! Great stay!
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Date of stay: October 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Wanda T wrote a review Sep 2022
Barnwell, South Carolina, United States3 contributions
I highly recommend this hotel. The rooms were clean, my bed was comfortable and the front desk clerk, Tiffany, was very pleasant and accommodating to numerous guests as I waited to check in. The continental breakfast was average for what I’ve seen since COVID. The location was easy access onto the interstate.
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Date of stay: September 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Wendy C wrote a review Aug 2022
1 contribution
Front desk workers at check-in and check out we're both wonderful, extremely friendly and helpful. The room was clean and comfortable and there were no bugs. I specifically picked this hotel because they accepted pets and they had a ridiculous review from someone about cameras watching you. I can assure you that is absolutely not true. It was a great hotel for our stop across country. Very similar to a newer Holiday inn express. But the rates are better.
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Date of stay: August 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Lucy V wrote a review Jul 2022
1 contribution
I was tired from driving at night on the mountains so I decided to stay. Internet advertised price was $89 but when I got there they said they only had a king suite for $150. There were only 5 cars in the lot so couldn't be true. Book online so they dont rob you.
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Date of stay: July 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Stephanie Smith, Owner at Mountain Inn & Suites Flat Rock
Responded Aug 3, 2022
Dear Lucyv879, First of all let me apologize for any feelings you may have that we "price gouge". As a matter of fact this couldn't be farther from the truth, as we tend to have the most competitive prices in town. We continuously strive to stay priced below the competition. As for the $89/$150 confusion,..... I'm wondering if you went to a different hotel (possibly our sister property in Hendersonville/Airport or the hotel next door.... (A lot of people get us confused with both of these). Our weekday prices have been starting at $89 this time of the year and then the weekend prices (Fri & St) start around $149. Did you come in on a weekday or weekend? Also, sometimes we find that the 3rd party websites will post an average yearly rate, and then when you click on the actual dates it will give you the actual rate for those dates, as rates fluctuate throughout the year. You also mentioned that we had 5 cars in the parking lot, which is another red flag, as we've been sold out or almost sold out on a regular basis this season. If you find that any of this is true and you made a mistake in reviewing the wrong hotel, we kindly ask that you remove this review, as it hurts our small business when we get bad reviews, especially when they aren't true. Our Mountain Inn family is grateful for all the relationships we have built with our guests over the years, and our hope is to always make people feel like family when they walk through our doors. Again, we are sorry if you felt mislead in any way, and hope that we can make it up to you in the future. Please contact us directly so we can discuss this further.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Kerry W wrote a review Jul 2022
2 contributions
The hotel was in a good location right of the interstate! The staff was super friendly and the room was very clean! The beds were extremely comfortable and the room was quiet! Pet friendly hotel! Nice large pet walking areas outside. Would highly recommend!
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Date of stay: July 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Mjb wrote a review Apr 2022
Myrtle Beach, South Carolina10 contributions4 helpful votes
The manager admitted that he and the staff videotaped my wife and I everywhere we went, which for all i know included inside our bedroom and shower, , and is keeping the video and audio on file!......WOW what a bunch of PERVERTS!.......Whatever you do stay clear of this place!
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Date of stay: February 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Stephanie Smith, Innkeeper at Mountain Inn & Suites Flat Rock
Responded Apr 21, 2022
First of all, I’m pretty sure this review must be either for the wrong property or a scam. We are family run & My husband and I have managed this hotel for over 15 years. Neither one of us have ever said this to anyone. The only cameras we have in the hotel are common areas, hallways, entrances & parking lot. Please contact us immediately so we can speak with you directly about this. These accusations are very serious and this in no way can be a factual review.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Lauren J wrote a review Apr 2022
Dallas, Georgia153 contributions16 helpful votes
Wonderfully hotel, great prices, extremely friendly staff, and they have free breakfast! Beds are very soft. Pillows like clouds almost like feather pillow style. Rooms are a good size. Nice quiet hotel and it seems in a safe area right off the highway.
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Date of stay: April 2022Trip type: Traveled with family
Room Tip: If you like firm pillows they had firmer pillows at the front desk if you ask for extra pillows.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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PRICE RANGE
$89 - $116 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
mountain hotel flat rock, mountain inn and suites
LOCATION
United StatesNorth CarolinaNorth Carolina MountainsFlat Rock
NUMBER OF ROOMS
67
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MOUNTAIN INN & SUITES FLAT ROCK $89 ($̶1̶1̶1̶) - Updated 2022 Prices & Hotel Reviews - NC

Frequently Asked Questions about Mountain Inn & Suites Flat Rock
Which popular attractions are close to Mountain Inn & Suites Flat Rock?
Nearby attractions include Bloomfield's of Flat Rock (0.1 miles).
What are some of the property amenities at Mountain Inn & Suites Flat Rock?
Some of the more popular amenities offered include free wifi, free breakfast, and free parking.
Which room amenities are available at Mountain Inn & Suites Flat Rock?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Mountain Inn & Suites Flat Rock?
Guests can enjoy free breakfast and an outdoor dining area during their stay.
Is parking available at Mountain Inn & Suites Flat Rock?
Yes, free parking is available to guests.
What are some restaurants close to Mountain Inn & Suites Flat Rock?
Conveniently located restaurants include Boon Choo Thai Express, Cracker Barrel, and Boonchoo.
Which languages are spoken by the staff at Mountain Inn & Suites Flat Rock?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Mountain Inn & Suites Flat Rock?
Many travelers enjoy visiting Carl Sandburg Home National Historic Site (3.3 miles).
Is Mountain Inn & Suites Flat Rock accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.