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Mountain Inn & Suites Flat Rock

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755 Upward Rd I-26 at Exit #53, Flat Rock, NC 28731-5665
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
$99
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Free cancellation until 11/01/21
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Traveler (13)
360
Panoramas (7)
Room & Suite (95)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.

About

#4 of 6 hotels in Flat Rock
Location
Cleanliness
Service
Value
Travelers' Choice
The Mountain Inn & Suites is in Flat Rock, NC. We are just south of Asheville, NC, and less than 4 miles from Downtown Hendersonville & Historic Flat Rock. We are locally owned and operated, which allows us to put the emphasis on our guests versus corporate policies and procedures. We take great pride in anticipating and exceeding our guests’ expectations. Our #1 goal is to provide you with clean and well maintained accommodations combined with genuine Service and Mountain Hospitality, second to none. Flat Rock is a popular destination for visitors to Asheville, Biltmore Estate, Chimney Rock, The Blue Ridge Parkway & The Flat Rock Playhouse (to name a few). In addition, our guests have FREE WI-FI, FREE Parking, and a FREE Hot breakfast. We can't wait to be your host!
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Free breakfast
Kids stay free
Highchairs available
Business Center with Internet Access
Photo copier / fax In business center
Baggage storage
Parking
Wifi
Breakfast available
Breakfast buffet
Kid-friendly buffet
Outdoor dining area
Vending machine
Newspaper
Non-smoking hotel
Outdoor furniture
Picnic area
Shared lounge / TV area
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Laundry service
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Bath / shower
Separate living room
Sofa
Telephone
Iron
Private bathrooms
Wake-up service / alarm clock
Microwave
Refrigerator
Flatscreen TV
Radio
Complimentary toiletries
Hair dryer
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Room types
Mountain view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Modern
Languages Spoken
English, Spanish
354Reviews2Q+A67Room tips
Traveler rating
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Popular mentions
jgfla2020 wrote a review Oct 9
Bradenton, Florida2 contributions1 helpful vote
My family has been staying here for years. There are so many things we love about this hotel. It is very comfortable and clean. It is convenient to the area. Easy to get to all places you visit in Hendersonville and surrounding area. The staff are great. We love the grounds, and feel safe here. My grandkids love that there is always hot chocolate! We live in Florida and look forward to visiting every Christmas break.
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Date of stay: April 2021
Cleanliness
Service
1 Helpful vote
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Ellen E wrote a review Sep 2021
1 contribution
For the price you pay, the rooms need to be updated and the breakfast they serve is not as good as the other Mountain Inn & Suites in Naples, NC. The first morning they had rotten bananas & cream cheese but no bread or bagels to put it on. It was the same the next 2 mornings, but at least they brought out bananas people would eat. I heard several people complaining about it. The gentleman serving the breakfast was very kind & apologetic.
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Date of stay: September 2021Trip type: Traveled as a couple
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Response from Stephanie Smith, Sales at Mountain Inn & Suites Flat Rock
Responded 4 weeks ago
Hello 442ellene, Thank You for taking the time to write your review. I'm sorry you felt our hotel & breakfast were unsatisfactory for the price you paid....However I would like to point out that while the rate may have seemed high, our rates are considerably less than other hotels in this area. The cost of everything has gone up...food, linen, paper products, etc... so unfortunately we had to increase our prices a little to make up for this. We are also in the process of slowly updating some of our rooms, and will continue to do this until they are all completed. I'd love for you to be able to see and even stay in one when you come back. As and as to not having bagels, we Do have bagels every morning, perhaps they got overlooked somehow? We have had to limit our breakfast due to Covid (as we used to have a nice big hot buffet prior to the pandemic), so we've done the best we can with what we can offer and what suppliers have in stock. In the beginning of the pandemic we couldn't serve breakfast at all, so we are glad to be able to start offering a limited breakfast again. With a waffle maker, and Pre-packaged items like wrapped muffins, bagels, cereals, milks, yogurts, oatmeal & grit packets, bananas, and even hard boiled eggs. And Coffee, Hot tea, Hot chocolate & Juice of course. Again, I'm sorry if your stay wasn't up to par, and I hope we may have another chance to make this up to you in the future.
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Mce61 wrote a review Jul 2021
2 contributions
Staff seemed very friendly. Hotel is pet friendly which is nice. Beds were comfortable and room was clean. The walls (especially the room above us) were very thin and we could hear everything. In addition the room smelled musty. Overall a decent stay for the price but not sure I would stay again.
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Date of stay: July 2021Trip type: Traveled with family
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Response from Stephanie Smith, Sales at Mountain Inn & Suites Flat Rock
Responded 4 weeks ago
Hello Mce61, Thank You for taking the time to write your review. I'm sorry your stay wasn't the most enjoyable, and I hope we can make it up to you in the future. We are in the process of updating some of our rooms, and I would love for you to be able to see and stay and one when you come back. We hope to see you again in the future for another try!
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vacay232 wrote a review Jun 2021
13 contributions25 helpful votes
This is a nice, typical American -off-the-interstate hotel. The room was clean and the staff was friendly. The breakfast was quite nice including make your own waffle with toppings like Nutella in addition to the usual. The owners seem to care about making their guests happy. My only suggestion is that at breakfast, and at the coffee bar throughout the day, there is no cold water, just hot. It shouldn’t be too hard to put up a cooler dispenser of cold water.
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Date of stay: June 2021Trip type: Traveled with friends
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Global223854 wrote a review May 2021
1 contribution
room was great, staff super accomodating/breakfast was great and free. was later at night and we called, they held us a room, room was clean very spacious, breakfast was well organized and large variety . room was spacious and clean
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Date of stay: May 2021
Value
Location
Service
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Response from Stephanie Smith, Sales at Mountain Inn & Suites Flat Rock
Responded 4 weeks ago
Hello Global223854, We are so glad you enjoyed your stay here! We do indeed have a wonderful housekeeping staff who work hard to keep the hotel clean! We appreciate you mentioning this, and I will be sure to pass this on the our staff. We look forwarding to see you again soon!
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PRICE RANGE
$80 - $144 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
mountain hotel flat rock, mountain inn and suites
LOCATION
United StatesNorth CarolinaNorth Carolina MountainsFlat Rock
NUMBER OF ROOMS
67
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Frequently Asked Questions about Mountain Inn & Suites Flat Rock
Which popular attractions are close to Mountain Inn & Suites Flat Rock?
Nearby attractions include Bloomfield's of Flat Rock (0.1 miles).
What are some of the property amenities at Mountain Inn & Suites Flat Rock?
Some of the more popular amenities offered include free wifi, free breakfast, and free parking.
Which room amenities are available at Mountain Inn & Suites Flat Rock?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Mountain Inn & Suites Flat Rock?
Guests can enjoy free breakfast and an outdoor dining area during their stay.
Is parking available at Mountain Inn & Suites Flat Rock?
Yes, free parking is available to guests.
What are some restaurants close to Mountain Inn & Suites Flat Rock?
Conveniently located restaurants include Boon Choo Thai Express, Cracker Barrel, and Flat Rock Pizza.
Which languages are spoken by the staff at Mountain Inn & Suites Flat Rock?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Mountain Inn & Suites Flat Rock?
Many travelers enjoy visiting Carl Sandburg Home National Historic Site (3.3 miles).
Is Mountain Inn & Suites Flat Rock accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.