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Mountain Inn & Suites Flat Rock

755 Upward Rd I-26 at Exit #53, Flat Rock, NC 28731-5665
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (13)
Panoramas (7)
Room & Suite (95)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
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Updated 09/04/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Mountain Inn & Suites Flat Rock
Updated 09/04/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.


#4 of 6 hotels in Flat Rock
Travelers' Choice
The Mountain Inn & Suites is in Flat Rock, NC. We are just south of Asheville, NC, and less than 4 miles from Downtown Hendersonville & Historic Flat Rock. We are locally owned and operated, which allows us to put the emphasis on our guests versus corporate policies and procedures. We take great pride in anticipating and exceeding our guests’ expectations. Our #1 goal is to provide you with clean and well maintained accommodations combined with genuine Service and Mountain Hospitality, second to none. Flat Rock is a popular destination for visitors to Asheville, Biltmore Estate, Chimney Rock, The Blue Ridge Parkway & The Flat Rock Playhouse (to name a few). In addition, our guests have FREE WI-FI, FREE Parking, and a FREE Hot breakfast. We can't wait to be your host!
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Free breakfast
Kids stay free
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Business Center with Internet Access
Photo copier / fax In business center
Breakfast available
Breakfast buffet
Kid-friendly buffet
Outdoor dining area
Vending machine
Baggage storage
Non-smoking hotel
Outdoor furniture
Picnic area
Shared lounge / TV area
24-hour check-in
24-hour front desk
Laundry service
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Coffee / tea maker
Cable / satellite TV
Sofa bed
Bath / shower
Separate living room
Private bathrooms
Flatscreen TV
Complimentary toiletries
Hair dryer
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Room types
Mountain view
Non-smoking rooms
Family rooms
See more room details
Good to know
Languages Spoken
English, Spanish
343Reviews2Q+A67Room tips
Traveler rating
  • 167
  • 118
  • 39
  • 10
  • 9
Time of year
Traveler type
Selected filters
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  • English
Popular mentions
Kim G. wrote a review Oct 13
2 contributions
Our family consists of more dogs than humans, therefore we reserved 2 rooms. I forgot to request the ground floor and for the rooms to be near each other. Thankfully, the staff thought of both making our stay more comfortable. We have stayed in many pet friendly hotels and none have ever met the standards Mountain Inn and Suites maintains. All rooms are pet friendly. Experience has taught me not to have high expectations. The rooms were very spacious and clean. Our visit kept us close to the Inn. We were in and out multiple times at all hours. There was not a time of day we didn't see someone doing something to keep the facility clean. I highly reccomend Mountain Inn and Suites to all furry families. It felt so nice knowing my pets were accepted. So many times before facilities have made me feel as though they preferred our pets stayed home. Kim
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Date of stay: October 2020Trip type: Traveled with family
Mya C wrote a review Oct 8
1 contribution
I booked through Expedia and apparently the photos are out dated. We drove 2 hours and when we arrived no one were wearing masks, the site looked very old. When I checked into my room there was a very strong smell, the bed appeared to be cleaned, but the tub had brown stains and just looked dirty. So we decided we didn't want to stay, I informed the man at the front desk who then caught a attitude and said there was nothing he could do since I booked it through a 3rd party. I returned the key and called Expedia who then contacted the front desk. This man lied through his teeth and said we were there for over 2 hours when we literally walked in and out. After driving another 2 hours back home we had to wait until the morning to speak with the manager, who also lied. Claimed that the camera footage and computer shows us checking in at 4 when we didn't leave home until after 4. I guess they really didn't want to refund my money, this was my first and last time visiting flat rock. The atmosphere wasn't welcoming at all and the customer service was unbelievably terrible. I've never felt so uncomfortable and I am stunned at how the management and employees lied. I wouldn't recommend this place to anyone.
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Date of stay: October 2020Trip type: Traveled as a couple
Jim M wrote a review Oct 4
Greenville, South Carolina75 contributions19 helpful votes
This hotel is conveniently located near the Highway and close to many things in the Hendersonville area. Our room was clean and comfortable although their choice of pillows could be better. The curtains were great because they blocked the light quite well. The room is outfitted with the amenities you find in rooms today, except convenient places to plug your tech devices in to charge. The only open outlet in the main room had nothing but floor space to set you tech device on. The bathroom did have an outlet on either side of the sink, but in our room, one of them was so worn out nothing would stay plugged in. The staff were all friendly and helpful. If this hotel will add some charging stations to the rooms, it will be a very nice place to stay.
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Date of stay: October 2020Trip type: Traveled as a couple
Diane R wrote a review Sep 2020
Calabash, North Carolina23 contributions8 helpful votes
Stayed for a week. We had a suite. Very clean. We were in the back next time we’d ask for the front room 219. Very friendly! Can’t wait to go back. Convenient to a lot of things to do. Biltmore and Blue Ridge Parkway!
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Date of stay: September 2020
aberry8490 wrote a review Sep 2020
Edisto Island, South Carolina24 contributions6 helpful votes
on a recent trip to hendersonville we stay at the mountain inn &suites. the people at this motel are the nicest on e could ever meet. the all smile, tell you thank, can i help you with anything. the rooms are extra clean, plenty of towels, ac will freeze you. we will stay hear again for sure.
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Date of stay: September 2020
Sleep Quality
$80 - $144 (Based on Average Rates for a Standard Room)
mountain hotel flat rock, mountain inn and suites
United StatesNorth CarolinaNorth Carolina MountainsFlat Rock
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Frequently Asked Questions about Mountain Inn & Suites Flat Rock
Which popular attractions are close to Mountain Inn & Suites Flat Rock?
Nearby attractions include Bloomfield's of Flat Rock (0.1 miles).
What are some of the property amenities at Mountain Inn & Suites Flat Rock?
Some of the more popular amenities offered include free wifi, free breakfast, and free parking.
Which room amenities are available at Mountain Inn & Suites Flat Rock?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Mountain Inn & Suites Flat Rock?
Guests can enjoy free breakfast and an outdoor dining area during their stay.
Is parking available at Mountain Inn & Suites Flat Rock?
Yes, free parking is available to guests.
What are some restaurants close to Mountain Inn & Suites Flat Rock?
Conveniently located restaurants include Boon Choo Thai Express, Cracker Barrel, and Flat Rock Pizza.
Are pets allowed at Mountain Inn & Suites Flat Rock?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Which languages are spoken by the staff at Mountain Inn & Suites Flat Rock?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Mountain Inn & Suites Flat Rock?
Many travelers enjoy visiting Carl Sandburg Home National Historic Site (3.3 miles).
Is Mountain Inn & Suites Flat Rock accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.