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We found hotel management to be inflexible and unhelpful. We called 12 minutes after the 24 hour deadline and asked to cancel. The hotel incorrectly routed us to an off shore call center, which then routed us to a US based call center. The woman...More
Thank A TripAdvisor Member
Response from IHGService, Guest Relations Manager at Holiday Inn Express Sea WorldResponded May 6, 2017
Dear Valued Guest,
Thank you for taking the time to write your review regarding your experience with the Holiday Inn Express San Diego-Sea World Area. I apologize for any inconvenience you may have endured while trying to cancel your reservation. Thank you for bringing your...More
The hotel was very nice and very clean. The only reason I give it 4 stars is because of the pool and the breakfast. There were so many people downstairs at breakfast that their were not enough tables. The pool is outside but you have...More
Holy Cow what a night! We arrived at the hotel at around 9:30 in the evening on March 3rd and so it began. Waze took us a route that I only hope was a back road because can you say seedy part of town? Then...More
2 Thank Sunnycadreamer
Response from IHGService, Guest Relations Manager at Holiday Inn Express Sea WorldResponded March 23, 2017
Thank you for staying with us and for sharing your experience. It is indeed unfortunate that you were not able to fully enjoy your stay with us due to the noise challenges and the level of service you received. Please accept our sincerest...More
Checked in a 4pm. Given a room with a dog kennel outside the window. Many barking dogs!!!! Went to front desk and asked for a different room. Told it would be 3 hours minimum before they would have a clean room. While trying to kill...More
2 Thank Larry C
Response from IHGService, Guest Relations Manager at Holiday Inn Express Sea WorldResponded March 2, 2017
Dear Larry C,
Thank you so much for your review of our hotel. Please accept our sincerest apology for the unexpected experience you had with the room assigned to you and the service and response you received from our staff fell short of your expectations....More
This a good hotel that is close to the beaches, Sea World, Mission Bay Marinia, and not to far from downtown and the Gaslamp Quarter. The room itself (and the entire hotel property) was very clean and well kept. Jaylene at the front desk was...More
Response from IHGService, Guest Relations Manager at Holiday Inn Express Sea WorldResponded March 6, 2017
I am happy we were able to host your stay at the Holiday Inn Express San Diego Sea World Area. Special mention to Jaylene front desk who was able to assist you with your stay. It is sad that you have rated our...More
$120 - $218 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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