Oscar was super friendly and helpful! I had made a mistake on my online reservation and Oscar was so patient and helpful. He was able to get my reservations corrected with ease. I stayed at this resort last year for the first time and I loved it. The scheduled summer activities are great for families with kids. I am excited to return!
Reservation with diante (100%) I had one of the best experiences with making a reservations. Diante thank you so much for all your help and amazing customer service and making it so easy 100% Thanks again
We had to get out of the house this weekend, so we went to our favorite beachfront resort, the Bahia Resort Hotel. I had no concerns about the cleanliness of the room, they always do a great job. Alaina at the front desk was very helpful in extending our stay without having to move rooms, and Julie Deeb was great! We wandered over to the Catamaran to check out the birds, and Courtney was nice and made the birds talk for us. We'll be back, and soon!
Roberto is the best! He was so friendly, very sympathetic, he made out visit much better 10/10 ! I like the location the private beach is so beautiful! The room its so comfortable, i’d recommend this place !
This place has been a San Diego landmark for as long as my 35 years of living here. I stayed for the first time a few months ago and it is just as cool as I'd always heard. The staff is great. Super accommodating and very helpful. Last time, it was A.J. at the front desk who made sure my friend and I got a fabulous room even after checking in very late at night. Even though it was late, he greeted us with cheer and great service. This time, it was Roberto at the front desk who was extremely professional. After I called to explain that my room had an electrical problem, he quickly found me a room that fit my needs even better and the switch was seamless. He made me feel comfortable and heard even though I was embarrassed to have to ask to change rooms. The hotel has…
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