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Hotel Z - A Staypineapple Hotel

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521 6th Ave, San Diego, CA 92101-7009
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (450)
360
Panoramas (6)
Room & Suite (253)
Travel safe during COVID-19
What you can expect during your stay
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
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Updated 06/26/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hotel Z - A Staypineapple Hotel
Updated 06/26/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#11 of 292 hotels in San Diego
Location
Cleanliness
Service
Value
Travelers' Choice
At Hotel Z we’re serving up cozy rooms with contemporary pizzazz plus a side of friendly. But you aren’t visiting America’s finest city to stay indoors, are you? Outside our lobby sunny streets reveal the cosmopolitan culture of the historic Gaslamp Quarter. Feet are all you need to access roof-top restaurants, conventions, ball games and wild animal adventures. Choosing to stay at Hotel Z is easy; the hard part is deciding where you’ll go after check-in.
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Full view
Property amenities
Valet parking
Free High Speed Internet (WiFi)
Coffee shop
Bicycle rental
Bicycles available
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Baggage storage
Paid public parking nearby
Wifi
Concierge
Non-smoking hotel
24-hour front desk
Dry cleaning
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Room features
Bathrobes
Air conditioning
Desk
Housekeeping
Telephone
Flatscreen TV
Bath / shower
Complimentary toiletries
Bottled water
Iron
Wake-up service / alarm clock
Hair dryer
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Value
Trendy
Languages Spoken
English, Spanish
1,482Reviews25Q+A100Room tips
Traveler rating
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Popular mentions
masalas05 wrote a review Nov 26
Los Angeles1 contribution
Booked this for a last minute trip based on all the positive reviews & they were not wrong! Friendly great staff + lots of snacks :) Check-in & check-out were quick & easy. Cute decorations & great rooms.
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Review collected in partnership with this hotel
Date of stay: November 2020
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Sherrie R wrote a review Nov 25
1 contribution
We had a great experience at Hotel Z with our small dog. It was our first time at a Stay Pineapple hotel and we were very impressed with the entire experience. Thank you so much for your hospitality and attention to detail - especially in regards to safety and sanitization protocols.
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Review collected in partnership with this hotel
Date of stay: November 2020
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mom2dolls wrote a review Nov 23
Riverside, California1 contribution
Our shower had long dark hair on the shower walls. I have light blonde hair and my husband has short hair. After drying off, I looked at my bath towel and noticed the towel had swipes of dirt or makeup and blood spots that did not belong to me. After doing a CSI style body exam to be sure I was not bleeding, I dressed and called the front desk. The night manager was very accommodating and did everything he could do to try to rectify the situation by switching our room to a king suite and crediting our resort fees. Both of these efforts were appreciated but the fear of exposing myself to someone else's bodily fluids in a time of Covid-19 is terrifying.
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Review collected in partnership with this hotel
Date of stay: November 2020
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Response from Mathew Anderson, General Manager at Hotel Z - A Staypineapple Hotel
Responded 4 days ago
Hi mom2dolls, I'm sorry we missed spots on your linens and for the hair left behind! That is not what we expect for you or from the high standards we've set for ourselves. Cleanliness is obviously paramount here and I hope you can see from other reviews this is certainly not the norm for us. I have already reviewed these notes with the housekeeper and reviewed the comments with additional team members as a refresher. If I can offer any words of encouragement for our failure - you can be confident the spot was not blood. This was likely a bleach spot. Any linen with any type of color is specially cleaned or discarded completely to avoid that exact issue. I'm glad our night manager was able to take care of you for a situation that should not have happened. Even with the spot on your linen, you can still feel confident that with our enhanced Health and Sanitation protocols you would not have anything to fear regarding covid. We've added an additional layer of cleaning to the room where we use a sanitizing spraying machine on everything in the room so these linens and bathroom walls were included. If you'd like to share any more feedback please feel free to reach out to me directly at my information below. I hope you can see from our night manager's response and the immediate action we took that we genuinely care about your health and safety, cleanliness, and your overall experience here. I hope we have the opportunity to welcome you again to show you the same hallmark service so many of our other guests have loved! Mat Anderson General Manager (619) 544-6801 MAnderson@staypineapple.com
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jmurdo135812 wrote a review Nov 19
Las Vegas, Nevada1 contribution
Enjoyed the stay. Wish they had the pineapple robe and stuff animal. The room was great and the comforter was awesome as always. Also loved the cookies. Over all we had a great stay. Would had loved to stayed longer. Thank you Pineapple.
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Review collected in partnership with this hotel
Date of stay: November 2020
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Response from Mathew Anderson, General Manager at Hotel Z - A Staypineapple Hotel
Responded 4 days ago
Hi jmurdo135812, Congratulations again! The "Naked Experience" in the bedding is luxurious, isn't it?! I apologize we did not get the message about the robes and Dash across better! Unfortunately due to covid we've had to remove many of the items that normally come standard in the room like robes, iron & ironing board, Dash the stuffed animal - to promote our guests health. Not to worry though! All of these creature comforts that guests love are still offered by request. Just work with our "Everything People" at the front desk and we can bring you whatever you like. Thank you for choosing to stay with us for such a special occasion and we hope we can welcome you again for longer next time! Mat Anderson General Manager (619) 544-6801
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thevilefiend wrote a review Nov 16
El Monte, California1 contribution
My experience here was great. Beautiful room and very comfortable bed and bedding. Chairs weren’t comfortable though, but other than that, a very nice room. Amazing staff, super friendly and accommodating. The woman who checked me in had great suggestions on places to eat within walking distance. The hotel is located in a great place for exploring San Diego, every place I wanted to visit, including the zoo, was a 15 minute drive or less. Would highly recommend this hotel and definitely will return if I am ever staying in San Diego again.
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Review collected in partnership with this hotel
Date of stay: November 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
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Response from Mathew Anderson, General Manager at Hotel Z - A Staypineapple Hotel
Responded 4 days ago
Hi thevilefiend, Thank you for the great review! I'm glad you enjoyed exploring from the center of San Diego with us. Why stay at the traditional, boring options when you can Staypineapple?! The "Naked Experience" in the bedding is luxurious, isn't it? We have a lot of passion for our city and hotel so it's nice to see we could help you find some tasty options to try out. Your recommendation means the world to us and I hope we have the opportunity to serve you again in the future! Mat Anderson General Manager (619) 544-6801
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PRICE RANGE
$140 - $350 (Based on Average Rates for a Standard Room)
LOCATION
United StatesCaliforniaSan DiegoDowntown / East Village
NUMBER OF ROOMS
96
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Frequently Asked Questions about Hotel Z - A Staypineapple Hotel
Which popular attractions are close to Hotel Z - A Staypineapple Hotel?
Nearby attractions include The Shout! House (0.1 miles), Gaslamp Quarter (0.06 miles), and Noble Experiment (0.2 miles).
What are some of the property amenities at Hotel Z - A Staypineapple Hotel?
Some of the more popular amenities offered include free wifi, kids activities, and dry cleaning.
Which room amenities are available at Hotel Z - A Staypineapple Hotel?
Top room amenities include air conditioning, a flat screen TV, and a desk.
Is parking available at Hotel Z - A Staypineapple Hotel?
Yes, paid public parking nearby and valet parking are available to guests.
What are some restaurants close to Hotel Z - A Staypineapple Hotel?
Conveniently located restaurants include Meze Greek Fusion, Basic, and Half Door.
Is Hotel Z - A Staypineapple Hotel located near the city center?
Yes, it is 0.4 miles away from the center of San Diego.
Are pets allowed at Hotel Z - A Staypineapple Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Which languages are spoken by the staff at Hotel Z - A Staypineapple Hotel?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Hotel Z - A Staypineapple Hotel?
Many travelers enjoy visiting Mormon Battalion Historic Site (3.6 miles), Whaley House Museum (3.5 miles), and Gaslamp Museum at the Davis-Horton House (0.10 miles).
Is Hotel Z - A Staypineapple Hotel accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.