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The US Grant

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#57 of 283 Hotels in San Diego
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2,294 Reviews from our TripAdvisor Community

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Showing 2,186: English reviews
Phillipston, Massachusetts
Level Contributor
41 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 161 helpful votes
Reviewed yesterday NEW

After careful consideration and exhaustive research, the U.S. Grant was chosen for our 5 night pre-17-night-cruise-to-South-America-from-San-Diego Halloween weekend stay. We absolutely loved San Diego and adore this property. The charm & hospitality of the hotel (especially that shown to us by Kimber at the front desk.and Umberto & Corey in the Grant Grill) is world class. The lobby exuded elegance... More 

Helpful?
Thank hiramabif
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 3 days ago NEW

The hotel is grand in appearance. The room we were assigned was newly refinished. The first problem is they sent us the old key to the door which was very frustrating. Then, the bed was just too high for short little me (5'4") and no means to get up which made each evening difficult for me. There was no chair... More 

Helpful?
Thank Dorothy P
San Diego, California
Level Contributor
28 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 3 days ago NEW

I stay at the US Grant when I want to stay downtown and attend a show at the Civic center, which is only one block away. I've also been there more than a few times for various parties and events. Valet parking is very easy, accessible from both sides of the hotel and fast for both drop off and pickup.... More 

Helpful?
1 Thank Eric B
2 reviews
Reviewed 1 week ago via mobile

Service is amazing and the personnel is very helping in any request you might have. The concierge service is exactly what you should except in a luxury hotel. We had an upgrade for our honeymoon and many more little attention

Helpful?
Thank Mathieu N
Sioux Falls, South Dakota
Level Contributor
47 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 1 week ago

It is rare to find a hotel that offers excellent customer service with all employees throughout the hotel. All seem genuinely interested that you are a guest. This hotel meet that standard. It is a historic hotel, that has been carefully renovated. The rooms are very clean and updated.

Helpful?
Thank Mel H
Robert B, Hotelier at The US Grant, responded to this review

Why thank you, Mel! Your kind words and accolades make us blush. Our dedicated hospitalians are very passionate to extend the type of exceptional service our founding father envisioned. Thank you for showing your appreciation and taking the time to convey your experience. We hope to welcome you back soon. More 

San Diego, California
1 review
Reviewed 1 week ago

Stayed three nights. Nothing special. They call it luxury, why? Are room had a weird smell and hair in the tub. Some of the staff have this air of "I'm better than you!" Even though I paid $1100 for three nights. The renovation is cheap, tacky chandeliers, bad carpet, real disappointment. It's the tantamount to Holiday inn. Except you get... More 

Helpful?
Thank dpark611
Robert B, Hotelier at The US Grant, responded to this review

Ohh my! It seems that we didn't click with you, dpark611. Your review is the tantamount to the gravest disappointment causing long faces around here. If you call a $13m renovation cheap, we clearly didn't host you in one of our new rooms, nor have you been able to see the details and re-designed areas that everyone raves about. We... More 

Medford, Oregon
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 2 weeks ago

This is my second stay at the hotel. Both for business. The hotel is located downtown and is a short trolly ride from the waterfront. The rooms are beautifully done. I would recommend a higher floor and a King size bed. The restaurant is quite elegant and has a lot of history. Originally owned by President Grant, it is a... More 

Helpful?
Thank Douglas571
Anaheim HIlls, United States
Level Contributor
28 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 3 weeks ago

We checked in on a Monday afternoon and were delighted with our modern beautiful room. It was quite a hike to the elevator but that was not an issue. Unfortunately that evening after attending a concert across the plaza from the hotel our room key would not unlock the door. We went downstairs and security came up with us. Their... More 

Helpful?
Thank Deborah D
Robert B, Hotelier at The US Grant, responded to this review

Oh my, Deborah! So very sorry to hear that we had some start-off problems with our new locks. Our sincere apology for having caused such inconveniences, the wait time and back and forth. This shouldn't have happened after all. We are grateful however that you stayed positive and gave us an opportunity to gain your trust back. More 

Calgary, Canada
Level Contributor
297 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 138 helpful votes
Reviewed 3 weeks ago

A few years ago I had taken my Mom for dinner to the Grant Grill and enjoyed it very much. The hotel looked so nice, I decided on my one day stop prior to our cruise out of San Diego, I would stay here. It was close to the terminal, and it was just a great hotel with so much... More 

Helpful?
Thank manium
Cincinnati, OH
Level Contributor
24 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 3 weeks ago

I spent 4 nights at the US Grant hotel in November during a trip to San Diego for a football game. I stayed in a renovated Legacy Suite room and thoroughly enjoyed the accommodations and service. The lobby and first floor the hotel is beautiful and very clean. Front desk personnel were consistently friendly and helpful to requests. Room 808... More 

Helpful?
Thank LeBeauBG
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Non-Smoking Hotel
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Center with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Our Luxury San Diego Hotel offers an exquisite experience in one of America's finest cities. The US Grant has a luxury experience with a historic feel to make your trip to San Diego memorable. ... more   less 

Additional Information about The US Grant

Address: 326 Broadway, San Diego, CA 92101
Location: United States > California > San Diego > Downtown
Price Range: $177 - $485 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The US Grant 5*
Number of rooms: 270
Reservation Options:
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Also Known As:
The Us Grant Hotel San Diego
Us Grant San Diego
Hotel Style:
#6 Romantic Hotel in San Diego
#20 Green Hotel in San Diego
#21 Luxury Hotel in San Diego
#26 Business Hotel in San Diego
#32 Family Hotel in San Diego
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Questions & Answers

Here's what travelers have asked, with answers from The US Grant staff and other travelers.
14 questions
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Questions? Get answers from The US Grant staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“5th floor Grand Deluxe King corner rooms on Broadway&3rd / Broadway&4th are bright & spacious w/ windows on 2 walls.Higher=less street noise”
 of 5 bubbles hiramabif, yesterday | Read review
“Get a suite if possible, smaller rooms can have thin walls and doors.”
 of 5 bubbles N3532AGericb, 3 days ago | Read review
“Shop on line different sites for room prices.”
 of 5 bubbles Douglas571, 2 weeks ago | Read review
“overlooking the gardens!!”
 of 5 bubbles manium, 3 weeks ago | Read review
“Rooms are currently undergoing renovation. The 8th floor renovated room I had was very nice.”
 of 5 bubbles LeBeauBG, 3 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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