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Town and Country Resort & Convention Center

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Town and Country Resort & Convention Center
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3,406 Reviews from our TripAdvisor Community

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There are newer reviews for Town and Country Resort & Convention Center
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Showing 3,368: English reviews
toronto
Level Contributor
108 reviews
87 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
3 of 5 stars Reviewed May 16, 2014

The location was convenient, across from large mall and on trolley line to downtown and waterfront. The rooms were very dated and shabby, the exterior hallways needed a good clean, having just come from San Francisco, Alcatraz popped to mind. Service was poor, no toiletries and only one towel in the room, called for more, still waiting. Tiny pool for... More 

Helpful?
Thank bruce14
barbaraw387, Sales & Mktg. Coordinator at Town and Country Resort & Convention Center, responded to this review

Thank you for staying with us. We're glad you enjoyed the convenience of the hotel close to the mall and trolley station. We are a large property and there are three pools on property, not just the one. We will share your concerns on the lack of cleanliness in the halls and lack of amenities in your guestroom. We do... More 

Escondido, Calif
Level Contributor
14 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed May 15, 2014

Who knew there was this terrific oasis on Hotel Circle in San Diego? The grounds are gorgeous with statues,fountains,patios and gardens every where. The staff works so hard to make their customers happy. There are several pools around each set of buildings which gives you several sources to swim. In the back parking lot there is a bridge directly to... More 

Helpful?
1 Thank mataline
barbaraw387, Sales & Mktg. Coordinator at Town and Country Resort & Convention Center, responded to this review

Thank you for taking the time to post your review regarding your stay with us for the Decorative Painters Convention. We're glad you enjoyed your time on property and next door at the mall and trolley station. More 

Los Angeles
2 reviews
4 of 5 stars Reviewed May 15, 2014

Front Desk staff at check in was extremely pleasant. Rooms have been renovated nicely. The grounds are well maintained and pleasant to walk through. Have been enjoying this venue for the past 10 years or so. Great location.

Review collected in partnership with this hotel

Helpful?
Thank Joseph S
barbaraw387, Sales & Mktg. Coordinator at Town and Country Resort & Convention Center, responded to this review

Thanks for being a requent visitor of the Town and Country, we do appreciate your 20 years of patronage. We appreciate your mentioning that the front desk staff was extremely pleasant and how much you enjoy strolling through our beautiful property. More 

Costa Mesa
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed May 15, 2014

You need MUCH better signs/directions on the entire property. When you close the guest parking entrance you are OBLIGATED to post signs to direct drivers to alternative exit. When a street is closed detour signs/route are CLEARLY posted. You need a better understanding of customer service.

Review collected in partnership with this hotel

Helpful?
1 Thank Karen B
barbaraw387, Sales & Mktg. Coordinator at Town and Country Resort & Convention Center, responded to this review

We're so sorry that you found our signage to be so confusing. We have notified Ace Parking about your comments on posting signs when the parking entrance is closed. We appreciate your feedback and do apologize to you. More 

Ventura
1 review
5 of 5 stars Reviewed May 15, 2014

Loved, loved, this hotel. Was a posh old style California hotel with great service, great food and beautiful cottages and gardens. Highly recommend it. My 4 poster bed was very comfy! I will definitely stay there again.

Review collected in partnership with this hotel

Helpful?
Thank Holly H
barbaraw387, Sales & Mktg. Coordinator at Town and Country Resort & Convention Center, responded to this review

We're so pleased you "loved, loved" our hote with our great service, food, cottages and gardens. Can't wait to have you back! More 

Henderson
1 review
3 of 5 stars Reviewed May 15, 2014

I would like the coffee service to be for 2 people. I only had 1 paper cup for 1 single serve of coffee, and normally would have a couple to enjoy your coffee. I requested for additional drinking cup and took 2 hours or more for it to be delivered to my room.

Review collected in partnership with this hotel

Helpful?
Thank Jo B
barbaraw387, Sales & Mktg. Coordinator at Town and Country Resort & Convention Center, responded to this review

You are absolutely correct in that the room should have coffee for more than one person, with adequate coffee cups. I am so very sorry you had to wait for the delivery of an additional cup. We will address this issue immediately and thank you. More 

Newport Beach, California
Level Contributor
29 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 stars Reviewed May 15, 2014

Older hotel, makes the best of what it has. Clean, but elevators antiquated and didn't always work, Very spcious rooms, low sinks and toilets, was like performing yoga to use them. Swimming pools were immaculately maintained although never used.

Review collected in partnership with this hotel

Helpful?
Thank Malelaw
barbaraw387, Sales & Mktg. Coordinator at Town and Country Resort & Convention Center, responded to this review

Depending on the clientele, the pools can be very busy, or not busy at all (we do have 3 so that helps). We do appreciate your comments and have shared them with management. Thank you. More 

Oakton
1 review
4 of 5 stars Reviewed May 15, 2014

I found it was difficult to find where things were. Glad you had the carts. I found that the rooms were clean and quiet. I would definitely stay there again. The resort is close to the different areas to see in San Diego

Review collected in partnership with this hotel

Helpful?
Thank Sharlie E
barbaraw387, Sales & Mktg. Coordinator at Town and Country Resort & Convention Center, responded to this review

I'm sorry you found it difficult to find your way around, but glad the bellmen made themselves available to you with their carts -- and you can always ask any employee on property and they will be more than happy to assist you as well. We look forward to the opportunity of serving you again. More 

Laguna Niguel
1 review
3 of 5 stars Reviewed May 15, 2014

The rooms were small, the beds weren't very comfortable, the TV was old and small, and half of the channels did not come in clearly. Although the property seemed newly refurbished, there could've been more done to upgrade the rooms.

Review collected in partnership with this hotel

Helpful?
Thank John N
barbaraw387, Sales & Mktg. Coordinator at Town and Country Resort & Convention Center, responded to this review

I hope you enjoyed the UNLV vs. SDSU game. You didn't mention it, but the trolley goes directly from our hotel trolley station to SDSU so it's very convenient. With a hotel as large as ours is, we are constanting updating. Please look for more improvements on your next visit to San Diego. More 

Anaheim
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed May 15, 2014

Rooms are below standards. We have been a client of TC for more than 15+yrs and never again. Mattresses painful, room smelt, decor mismatched and bathroom was dirty. We suggest try staying in towers in rear

Review collected in partnership with this hotel

Helpful?
2 Thank Christina G
barbaraw387, Sales & Mktg. Coordinator at Town and Country Resort & Convention Center, responded to this review

We thank you for being a guest of ours for more than 15 years and ask you please to not give up on us. The future holds some exciting changes for the hotel and we'd love for you to be a part of it. We apologize for this past stay, but would love to have another opportunity. More 

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Amenities

Highlights
  • Fitness Center with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Center with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Business Center with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
Located in beautiful Mission Valley, the heart of San Diego. Convenient, central location provides easy access to all of the city's sites, businesses & attractions. 6 miles from Lindbergh Field and ten minutes from Old Town, Zoo, Balboa Park, SeaWorld, beautiful bays & beaches. On property you will find tranquil grounds adorned with picturesque gardens & scenic walkways in addition to a full service spa, fitness center, 3 pools,large sunning deck and whirpool,4 restaurants & trolley stop. Shopping & golf adjacent. ... more   less 

Additional Information about Town and Country Resort & Convention Center

Address: 500 Hotel Cir N, San Diego, CA 92108-3005
Location: United States > California > San Diego
Price Range: $126 - $239 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Town and Country Resort & Convention Center 3.5*
Number of rooms: 900
Reservation Options:
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Also Known As:
Town And Country Hotel San Diego
Hotel Town And Country
Town Country Resort San Diego
Hotel Style:
#29 Spa Hotel in San Diego
#34 Romantic Hotel in San Diego
#70 Family Hotel in San Diego
#78 Business Hotel in San Diego
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