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The Westgate Hotel

#24 of 281 Hotels in San Diego
Certificate of Excellence
1055 Second Ave, San Diego, CA 92101
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873 Reviews from our TripAdvisor Community

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Showing 835: English reviews
1 review
5 of 5 stars Reviewed yesterday NEW via mobile

I loved this hotel so so much. The room was great and the service was amazing! Room service had came by and after they left they left these little square chocolates which were so good. Can I buy some??

Helpful?
Thank Adam R
Naples, Florida
1 review
5 of 5 stars Reviewed 1 week ago

I booked this last minute on Priceline and received an incredible rate. Any review here that mentions extra fees or parking charges should try some of the other hotels in San Diego. they all charge resort fees and parking charges much higher than the Westgate. so their reviews are ridiculous. now about the hotel. Lobby 5 star - feels like... More 

Helpful?
Thank gamedaytix
RichardCox, Director of Operations at The Westgate Hotel, responded to this review

Dear Gamedaytix, Thank you for your kind Five Star review. We are thrilled you enjoyed your stay and we hope that you visit us again very soon! Sincerely, Sarah Gunter Director of Operations More 

Roseville, California
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Very nice, very clean, very well staffed. Stayed two nights on all star weekend and played OTL and this place was available last minute at a great price from a travel site. Well worth the money. Careful on the taxes and stuff because it's supposed to be 12.5 and I was charged a higher rate. They got me for 33... More 

Helpful?
Thank jyinsac
RichardCox, Director of Operations at The Westgate Hotel, responded to this review

Dear Jyinsac. Thank you for sharing your experience with us and joining us for our French Riviera Swim Soiree! This was only our second pool event so we apologize if you felt that way, we want to ensure that our guests are well taken care of. I am grateful for your feedback and we hope to welcome you back to... More 

Los Angeles, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago via mobile

We chose this hotel thinking it would be a nice, family friendly hotel with less of a party atmosphere than some other places in the neighborhood. I called ahead to request a crib, and asked if it was a real crib or a Pack & Play (my one year old is a picky sleeper and won't sleep on the hard... More 

Helpful?
1 Thank stephaniem7777
RichardCox, Director of Operations at The Westgate Hotel, responded to this review

Dear Stephaniem777, Thank you for your feedback from your recent stay with us. I am terribly sorry for the confusion with the crib. I can assure you that an employee would not deliberately give you incorrect information. The satisfaction of our guests has the highest priority, I have discussed this with all of the Guest Service staff to insure that... More 

Dublin, Ireland
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Before the check out experience, we had had a lovely stay at the Westgate. The hotel is in the center of downtown, it has a beautiful entrance with lobby that looks like something out of Italy. The pool is beautiful and the rooms were well-attended and clean. For the most part, the staff at the hotel were really nice and... More 

Helpful?
1 Thank TashaTina
RichardCox, Director Operations at The Westgate Hotel, responded to this review

Dear Tasha Tina, Thank you for sharing your experience with us. I just wanted to clarify that the facility fee is charged to all of our guests, however when booking directly with the Hotel the fee is included in the room rate quoted. Also, it is the way in which the third party sites communicate any additional charges with the... More 

Phoenix, Arizona
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

This is a very nice and clean hotel. It is more like a 1940's or so Hollywood glam style. So if your like more modern place you probably won't like the decor. It has a Great location to take über or Lyft places. Nice pool with running track. Free wifi. However parking is expensive.

Helpful?
Thank bradgphx
RichardCox, Director of Operations at The Westgate Hotel, responded to this review

Dear Bradgphx, Thank you for your kind Five Star review! We hope to welcome you back to the Westgate Hotel in the future. Kind regards, Sarah Gunter Director of Operations More 

San Diego, California
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed 3 weeks ago via mobile

Drove downtown to sit by the poolside and listen to jazz. Event was advertised in San Diego Luxury Living magazine. The music was wonderful, but the service was horrible! There seemed to be plenty of wait staff walking around, along with other hotel staff. We HAD to ask several times to order drinks and food. The staff doesn't even acknowledge... More 

Helpful?
Thank Tarri86
RichardCox, Director of Operations at The Westgate Hotel, responded to this review

Dear Tarri 86, Thank you for joining us for our Poolside Jazz last night. I am saddened to hear that your evening with us was less than exceptional. We strive for excellent customer experience at the Westgate Hotel and I can assure you take our guests comments very seriously. I would like the opportunity to speak to you in person... More 

Tucson, Arizona
Level Contributor
3 reviews
2 of 5 stars Reviewed 3 weeks ago

Internet service was terrible. Our phone did not work and was never fixed in three days. Service was all together bad. Ten minutes to Sea World. Twenty minutes to SD Zoo. They tried to charge us $15 a day to park in their parking lot. How are poeple suppose to get to the place?

Helpful?
Thank Catlat65
RichardCox, Director of Operations at The Westgate Hotel, responded to this review

Dear Catlat65, The satisfaction of our guests has the highest priority. If you reported to our Guest Service staff that your phone and internet were not working properly and we did not fix your problem immediately, then we failed you as our guest. I am very grateful for your feedback and can assure you that we take your comments very... More 

Calabasas, California
Level Contributor
30 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Stayed one night at the hotel when meeting friends so didn't use many of the facilities. Stay didn't start well as there was no valet parking available. We were told to park in a lot over the road which ended up being quite a walk away and in an area that didn't feel very safe. For a four-star hotel, this... More 

Helpful?
Thank joceejo
RichardCox, Director of Operations at The Westgate Hotel, responded to this review

Dear Joceejo, Thank you for your review. We are happy to hear that you enjoyed the amenities and location of the Westgate Hotel. We hope to welcome you back soon! Sincerely, Sarah Gunter Director of Operations More 

San Francisco, CA
Level Contributor
17 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed 4 weeks ago

My husband needed to be in San Diego for business - it was also his birthday on the day we checked in - the AMAZING Chief Concierge, Shraddha, set up cupcakes, balloons and wine to be in the room when arrived - SUPER NICE! Well situated hotel near waterfront activities. The room was charming and clean. The bathroom on the... More 

Helpful?
Thank Joyroll
RichardCox, Director of Operations at The Westgate Hotel, responded to this review

Dear Joyroll, Thank you for your review. We are pleased to hear that you enjoyed your stay with us. We hope to welcome you back to The Westgate Hotel soon! Sincerely, Sarah Gunter Director of Operatiions More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Pool
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Spa
  • Fitness Center with Gym / Workout Room
GreenPartner Learn More
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Tennis Court
  • Restaurant
  • Bar/Lounge
  • Pool
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Self-Serve Laundry
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Business Center with Internet Access
  • Babysitting
Official Description (provided by the hotel)
The Westgate offers the ease and pleasures of the world’s finest metropolitan hotels, and the best of Southern California! Minutes from the airport or the San Diego Convention Center, steps from the trolley/train station and readily accessible by freeway. Within walking distance is the Museum of Contemporary Art, the Opera and the Symphony, Horton Plaza shops and Gaslamp Quarter energy. Return to the quiet of your private room and relax in luxury, then consider a visit to Le Spa or the Fitness Center, a glass of wine in the intimate Plaza Bar, or an elegant dining experience graciously served in The Westgate Room. ... more   less 

Additional Information about The Westgate Hotel

Address: 1055 Second Ave, San Diego, CA 92101
Location: United States > California > San Diego > Downtown
Price Range: $209 - $369 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westgate Hotel 4*
Number of rooms: 223
Reservation Options:
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Also Known As:
Westgate San Diego
Westgate Hotel San Diego
Hotel Style:
#6 Spa Hotel in San Diego
#9 Luxury Hotel in San Diego
#28 Romantic Hotel in San Diego
#58 Business Hotel in San Diego
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