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What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
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What you can expect during your stay
- All linens sanitized in high-temperature wash
- Face masks required for staff in public areas
- Hand sanitizer available to guests & staff
- Regularly sanitized high-traffic areas
- Staff required to regularly wash hands
- Contactless check-in
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Updated 05/18/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Westgate Hotel
Updated 05/18/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#7 of 293 in San Diego
Location
4.6
Cleanliness
4.6
Service
4.5
Value
4.1
Travelers' Choice
GreenLeaders GreenPartner
Bienvenue to San Diego’s most elegant boutique hotel landmark, where French elegance and warm San Diego friendliness set the scene for treasured memories and unique experiences. Welcome to your home away from home, a uniquely palatial sanctuary on the edge of San Diego’s Gaslamp district. Designed to meet the highest standards of European hospitality, each of our generously sized rooms basks in floor-to-ceiling views of downtown San Diego and beyond. Think: luxe décor and all the character-filled charm that comes from a respected heritage. Indulge, savor and relax and enjoy the comfort of your own expansive abode.
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Property amenities
Electric vehicle charging station
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Bicycle rental
Evening entertainment
Children's television networks
Valet parking
Paid private parking on-site
Wifi
Paid wifi
Hot tub
Pool / beach towels
Rooftop pool
Pool with view
Outdoor pool
Heated pool
Yoga classes
Yoga room
Fitness / spa locker rooms
Fitness classes
Personal trainer
Sauna
Restaurant
Breakfast available
Breakfast in the room
Happy hour
Kids' meals
Outdoor dining area
Special diet menus
Wine / champagne
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Body wrap
Couples massage
Facial treatments
Foot massage
Full body massage
Hand massage
Head massage
Manicure
Massage
Neck massage
Steam room
Waxing services
Rooftop terrace
24-hour security
Baggage storage
Concierge
Non-smoking hotel
Outdoor furniture
Sun deck
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
ATM on site
Doorperson
First aid kit
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Allergy-free room
Bathrobes
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Bath / shower
Private balcony
Room service
Safe
Telephone
VIP room facilities
Wardrobe / closet
Bottled water
Iron
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Flatscreen TV
Complimentary toiletries
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Room types
City view
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Romantic
Historic Hotel
Languages Spoken
English, French, Spanish, Portuguese
Location
Full view
100Great for walkers
Grade: 100 out of 100
214Restaurantswithin 0.3 miles
59Attractionswithin 0.3 miles
Contact
1055 2nd Ave, San Diego, CA 92101-4811
Getting there
Santa Fe Depot9 min
Rental CarsSee rental cars from $18/day
1332Reviews29Q+A100Room tips
Reviews
Traveler rating
- 787
- 351
- 109
- 52
- 33
Time of year
Traveler type
Language
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Popular mentions
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Most Recent
It is a beautiful and opulent hotel. Wonderful service. They accommodated our guests and event with ease and convenience. Thank you Ashley, Sarah C., and Beatriz. You ladies are wonderful and made our trip effortless.
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Date of stay: May 2022Trip type: Traveled
1 Helpful vote
Helpful
The bartender, Jan was the friendliest and makes the best drinks too. The people who man the desk in the afternoon are also very attentive. Sarah and Aldo namely are the two friendliest people we met who works in the Front Desk in the world. The pool was amazing and has the best views in downtown. The view from the balcony gives the final touch to my wonderful stay.
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Date of stay: May 2022Trip type: Traveled
Helpful
Response from Annie Fitzgerald, Other at The Westgate Hotel
Responded 6 days ago
Dear D4168AJbobbyb, Thank you for being our guest and for your recent review! We are always delighted to hear from our guests. We are pleased to read that you had enjoyed stay with us and that we were accommodating to your needs. We are also delighted to hear that our team members, Jan, Aldo and Sarah provided exemplary service. Should your travels bring you back to San Diego, we would be honored to welcome you back to The Westgate Hotel. Warm Regards, Annie Fitzgerald, General Manager
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I was very pleased with the Westgate. If allowed, I would give 4.5 stars just because it could use a little updating here and there. Our room was clean, spacious and quiet. We were on the 15th floor facing south, which provided a view of the downtown skyline, the pool/jacuzzi below, and a partial view of the Coronado Bridge and bay. Staff was very friendly and prompt. Location was great and within walking distance to Gaslamp bars/restaurants, Little Italy, and the Harbor. Parking was valet only with a $45/day charge. My only complaint would be that the restaurant menu was limited, and the room service items even more so. Nevertheless, the food was delicious and there are plenty of restaurants nearby. I would stay again. Just for perspective, I tend to stay at mid-range boutique hotels and this fit nicely in this category.…
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Date of stay: May 2022
Location
Cleanliness
Service
Helpful
Response from Annie Fitzgerald, Other at The Westgate Hotel
Responded 6 days ago
Dear S5293PDcindyh, It was such a pleasure to read your positive review of your recent visit at The Westgate Hotel! It was certainly a delight to read that our property has met your needs and standards, even exceeded your expectations. We are also delighted to hear that our team members provided exemplary service. We look forward to the privilege of welcoming you back to our hotel in the future! Until then, we remain at your service. Warm Regards, Annie Fitzgerald, General Manager
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Beautiful, but everything is very old. Metal room Keys. It was freezing at night as warming system did not work at all not for me not for my neighbours, who was calling for help and instead of changing a room somebody came and begging to fix that in front of them. Badly smells like soup came in the middle of the night from under the connecting room’s door, it means very bad isolation. No body gel at the shower. Nobody offered to help with my luggage at the reception. It was nobody at valet parking. But the most disappointing very bad billing system : After leaving hotel with $0.00 balance I saw a pending hold for deposit not dropping up to 4 days like it was promised at the reception. At the day 4 after checked out I got $73 charge for 1 night parking, which nobody never mention and I even being promised to get back my pending holding amount in full, other way I would choose a different card to pay. After calling to ask what is it and why only at the day 4 I was told that all this I can find at hotel website, that 1 night parking is $45 + access fee ( but I didn’t book it there, how do I suppose to know, can reception and receipt can be more specific? Or they don’t know for 4 days that I had to pay access fee? All of this is disappointing. Pool was semi warm, but wind too strong and no wind glass protection at the roof. Very friendly staff though and good location. But too many things has to be fixed. I don’t want to be frozen at my room and got surprises bill week after my stay.…
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Date of stay: May 2022Trip type: Traveled
Helpful
Response from Annie Fitzgerald, Other at The Westgate Hotel
Responded 6 days ago
Dear Olena L, Thank you for taking the time to share your valuable feedback. We take your feedback seriously and your experience with us is certainly not up to the level of service we strive to achieve with every guest. I’ve shared your review with my staff to ensure we can learn and improve from it. We would love for you to come back so we can apologize in person and restore your faith in The Westgate Hotel. I also encourage you to contact our Guest Experience Manager, Beatriz Krause at 619.238.1818 to further discuss your experience. Until then, I remain at your service. Warm Regards, Annie Fitzgerald, General Manager
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Everytime I come here, Sarah and Aldo are always very welcoming and approachable. I love how you can approach them and they always provide you with multiple options around the city. Their suggestions are always on point! I am also happy that regular room service is back and having an interaction with my favorite server Gabriel. Being able to eat on plates compared to To-Go containers is always a joy when ordering Room Service. I love these small changes as they affect my stay in a large way.
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Date of stay: May 2022Trip type: Traveled
2 Helpful votes
Helpful
Response from Annie Fitzgerald, Other at The Westgate Hotel
Responded 1 week ago
Dear N2035XLtanyam, It was such a pleasure to read your positive review of your recent visit at The Westgate Hotel! It was certainly a delight to read that our property has met your needs and standards, even exceeded your expectations. We are also delighted to hear that our team members, Sarah, Aldo and Gabriel provided exemplary service. We look forward to the privilege of welcoming you back to our hotel in the future! Until then, we remain at your service. Warm Regards, Annie Fitzgerald, General Manager
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I come to San Diego a couple times a month and stay at West Gate Hotel. The rooms are spacious, clean and location can’t be beat. Every employee at the hotel that I have come in contact with seems happy and eager to assist. They seem to really enjoy their jobs, which makes you feel extra special right when you walk in. Sometimes it’s the smallest details that make your stay more enjoyable. It definitely provides for a relaxing experience. I would be remiss if I didn’t mention a certain individual at the front desk named Sarah. She’s always courteous, professional and one of the main reasons I keep coming back to West Gate Hotel. Her attention to detail is unparalleled and she has an uncanny knack of making people feel welcome. I was a little stressed during my last visit and she knew just what I needed. A little R & R at the Veranda, then on to the rooftop pool for some sun. Sarah is a gem and is a definite asset to this hotel. Hands Down!…
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Date of stay: May 2022Trip type: Traveled
1 Helpful vote
Helpful
Response from Annie Fitzgerald, Other at The Westgate Hotel
Responded 2 weeks ago
Dear sbrutus112, It was such a pleasure to read your positive review of your recent visit at The Westgate Hotel! It was certainly a delight to read that our property has met your needs and standards, even exceeded your expectations. We are also delighted to hear that our team member, Sarah provided exemplary service. We look forward to the privilege of welcoming you back to our hotel in the future! Until then, we remain at your service. Warm Regards, Annie Fitzgerald, General Manager
Read more
We were returning from a Cruise and spent two days in San Diego prior to our flight back to the UK. The Westgate Hotel was convenient for the Cruise Terminal and the airport. It was very close to transport facilities. The staff were polite and helpful. Susan on the front desk could not have been more helpful. She gave us a lot of help on things to do in the city and always greeted us with a smile whenever we returned to the hotel.
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Date of stay: May 2022
Rooms
Location
Service
1 Helpful vote
Helpful
Response from Annie Fitzgerald, Other at The Westgate Hotel
Responded 2 weeks ago
Dear pgstorey, It was such a pleasure to read your positive review of your recent visit at The Westgate Hotel! It was certainly a delight to read that our property has met your needs and standards. We are also delighted to hear that our team member, Sarah provided exemplary service. We look forward to the privilege of welcoming you back to our hotel in the future! Until then, we remain at your service. Warm Regards, Annie Fitzgerald, General Manager
Read more
My daughter and I had the best time at the High Tea! We were pampered by Gabriel, who was an amazing host and server. He went above and beyond to make us feel welcome and special! Thanks Gabriel, you’re an angel! Diane
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Date of stay: May 2022Trip type: Traveled
1 Helpful vote
Helpful
Response from Annie Fitzgerald, Other at The Westgate Hotel
Responded 2 weeks ago
Dear BackPacker527552, Thank you for being our guest and for your recent review! We are always delighted to hear from our guests. We are pleased to read that you and your daughter enjoyed your High Tea experience with us and that we were accommodating to your needs. We are also delighted to hear that our team member, Gabriel provided exemplary service. Should your travels bring you back to San Diego, we would be honored to welcome you back to The Westgate Hotel. Warm Regards, Annie Fitzgerald, General Manager
Read more
The hotel is very big, but can feel like home thanks to the very professional and caring attention given to the guests by the staff, especially by Remi. It makes traveling for work way more pleasant when you have a thoughtful staff :)
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Date of stay: March 2022Trip type: Traveled
2 Helpful votes
Helpful
Response from Annie Fitzgerald, Other at The Westgate Hotel
Responded 2 weeks ago
Dear I6600ARjessicac, Thank you for being our guest and for your recent review! We are always delighted to hear from our guests. We’re pleased to read that Remi provided exemplary service. Should your travels bring you back to San Diego, we would be honored to welcome you back to The Westgate Hotel. Warm Regards, Annie Fitzgerald, General Manager
Read more
Sarah at the front desk made sure I got checked in after my partner arrived. She was very helpful with details about the workout area and meals. The women who cleaned the rooms was literally deaf and did a phenomenal job. The room was spotless every day. I love that they hired someone with a disability rather than discriminating. The place is downtown close to the Trolley and it's a short walk to the water.
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Date of stay: April 2022Trip type: Traveled
Value
Cleanliness
Service
Room Tip: ask for a spot away from the trolley tracks
See more room tips
1 Helpful vote
Helpful
Response from Annie Fitzgerald, Other at The Westgate Hotel
Responded 4 weeks ago
Dear E445DTjuliak, Thank you for being our guest and for your recent review! We are always delighted to hear from our guests. We’re pleased to read that Maria and Sarah provided exemplary service. Should your travels bring you back to San Diego, we would be honored to welcome you back to The Westgate Hotel. Warm Regards, Annie Fitzgerald, General Manager
Read more
PRICE RANGE
$281 - $424 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
westgate san diego, westgate hotel san diego
LOCATION
United StatesCaliforniaSan DiegoDowntown
NUMBER OF ROOMS
223
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Claim Your Listing Frequently Asked Questions about The Westgate Hotel
Which popular attractions are close to The Westgate Hotel?
Nearby attractions include San Diego Symphony (0.3 miles), San Diego Civic Theatre (0.07 miles), and World Crawl San Diego (0.2 miles).
What are some of the property amenities at The Westgate Hotel?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at The Westgate Hotel?
Top room amenities include air conditioning, a flat screen TV, and a desk.
What food & drink options are available at The Westgate Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The Westgate Hotel?
Yes, a parking garage, paid private parking on-site, and paid private parking nearby are available to guests.
What are some restaurants close to The Westgate Hotel?
Conveniently located restaurants include Donut Bar, Karl Strauss Brewery & Restaurant, and Grant Grill.
Are there opportunities to exercise at The Westgate Hotel?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Is The Westgate Hotel located near the city center?
Yes, it is 0.4 miles away from the center of San Diego.
Are any cleaning services offered at The Westgate Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does The Westgate Hotel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at The Westgate Hotel?
The staff speaks multiple languages, including English, Spanish, French, and Portuguese.