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Horton Grand Hotel

311 Island Ave, San Diego, CA 92101-6923
26% less than usual
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Guests1 room, 2 adults, 0 children
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Horton Grand Hotel
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Traveler (623)
360
Panoramas (18)
Room & Suite (290)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
Horton Grand Hotel is in the heart of the Gaslamp District in Downtown San Diego, CA, with over 100 restaurants, bars, and night clubs located within four blocks. Located only four blocks to Convention Center, Petco Park, and Horton Plaza Shopping Mall. Old Town trolley stop in front of hotel. Every Guest and Grand room have gas-burning fireplace, complimentary WiFi, coffee/tea maker HD TV and welcome bottle water. Valet parking available for charge. Palace Bar open daily at 5:00 pm and Ida Bailey's open for breakfast.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Bar / lounge
Nightclub / DJ
Business Center with Internet Access
Conference facilities
Baggage storage
Concierge
Paid private parking nearby
Secured parking
Parking
Free internet
Wifi
Public wifi
Internet
Restaurant
Breakfast available
Banquet room
Meeting rooms
Fax / photocopying
Non-smoking hotel
Outdoor furniture
ATM on site
24-hour front desk
Dry cleaning
Laundry service
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Room features
Non-smoking rooms
Suites
Housekeeping
Private balcony
Room service
Safe
Flatscreen TV
Good to know
HOTEL CLASS
HOTEL STYLE
Quaint
Historic Hotel
Languages Spoken
English, Spanish
1,184Reviews34Q+A100Room tips
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Popular mentions
The location is quite good, but the rooms--while clean--feel a bit distressed. Being an older hotel, you hear a fair amount of ambient noise from the corridors and through the walls. The desk staff is rather indifferent. Also, in the hotel description on Trip Advisor (and in the confirmation email) it says they offer you "a complementary bottle of water." If you drink it, they will charge your credit card $5 after you leave (in my case three days later). Reached out to the hotel, but got reaction. Pretty low class.
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The hotel has bags of character and the staff were friendly and helpful. Quaint lift- one has views through windows with little rooms dressed from a bygone age. Nice touch. There was a different pianist each evening in the bar. They were good quality and even if you didn't want to sit in the bar they could be heard from a number of lounges. Only disappointment was the wifi. We were on 4th floor and the signal was very hit and miss. This is something that needs addressing with today's expectations. The hotel is ideally located in the Gaslamp quarter and the hop on hop off bus tours stops right by the building. There's lots to see and do and this was a great place to base ourselves.
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In the heart of downtown San Diego just blocks from the Convention Center and across from Petco Park, this property provides gorgeous Victorian style rooms and obtain an attentive service-oriented staff. I was initially greeted by Charles upon arrival...him and his staff were incredibly friendly. The Front desk agents were also very helpful and hospitable. I would definitely visit the Horton Grand Hotel again.
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Had great experience with Erick with valet and help with baggage. He was extremely friendly and sincere helping us. He was knowledgeable and provided lots of great suggestions for our visit and answered all our questions with a smile. Thanks Erick. You really made us feel welcome.
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The woman at the front desk was not nice at all, she made me feel uncomfortable since the moment I arrived. My room is above some engine making a lot of noise and the full room including the bed is vibrating, and the smell in the room is awful. It's impossible to sleep here. At 1:30 AM I had to go to the front desk because they were not replying at the phone, I waited 20 minutes because the woman was having a coffee outside. Then she told me I couldn't change to another room. I've been traveling for 24 hours, I have to attend a conference in San Diego this week starting tomorrow, and I can't believe that I won't be able to sleep in a hotel that was supposed to be good... And they propose no solution...
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PRICE RANGE
$115 - $269 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the horton grand hotel san diego
LOCATION
United StatesCaliforniaSan Diego
NUMBER OF ROOMS
130
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