Booked this hotel as part of a whirlwind visit to a number of major league ballparks on the west coast. This hotel was a special part of my stay in San Diego. The history and charm of the property are sensational! I love all the uniqueness and quirks! Very inviting and warm place to stay. Close to the harbor. Close to Gaslamp District restaurants and bars. Close to Petco Park! Heck, even close to the AMTRAK station. Gives you a real feel for downtown San Diego. You can keep your high priced, cookie cutter, corporate hotels — this is my kind of place! Would definitely stay here again!
This is a historic hotel in the heart of the Gaslamp Quarter and close to the convention centre where I had a conference. It is a charming place full of history and atmosphere. The courtyard with lush trees was serene and lovely, whether being inside it, or looking over it from my room on the 4th floor. My room wasn't large, but sufficient and had a nice window bay where the desk was placed, overlooking the courtyard. The bathroom was also small but adequate. The balcony had two wrought iron chairs, great to sit with a coffee in hand at any time of day for a breather. There was a gas fireplace which I didn't use as the weather was perfect at the time I was there. All the furniture and bathroom fittings had a period feel and some of the furniture was a bit faded, but the bed was comfortable and the bathroom fixtures all worked perfectly. The attached Salt and Whisky restaurant provided satisfactory dinners and breakfasts, although I found it a bit on the expensive side. But the local draft ale I was recommended was delicious! At dinnertime there is a musician providing atmospheric live music. What surprised me was the total absence of service in the room. I stayed 5 nights and while I didn't expect linens and towels to be changed every day, I had expected at least bed making, clearing of the waste baskets and replenishment of shampoo/soap and coffee/tea supplies. Instead I had to ask for resupplies at the front desk before they were delivered. When I mentioned on day 4 (I had been too busy to bring it up until then) that the bed was a mess, the bathroom uncleaned, overflowing waste bins uncleared (with some food waste this was unhealthy), the front desk staff said that due to Covid19, there was no service unless requested and apparently I had been told this on arrival. I had checked in exhausted at 1 am after a long flight and maybe I didn't hear it, but I found the situation a bit unsatisfactory. For every other job in hospitality, to protect staff and customers the use of face masks, disposable gloves and antiseptic cleansing fluids, together with regular antigen testing of staff would suffice to protect all parties while delivering basic services. Covid19 should not be a reason to cut back basic services so drastically, especially now that everything, including international travel, is opening up. But once I requested, the room was then freshened to a high standard. Overall, I was sufficiently satisfied with my stay to say that I would return.…
We booked a suite for an important occasion. The room we were given, although well furnished, was directly beneath a faulty compressor, that caused the room to shudder violently every 15-20 minutes! When we complained, the receptionist first denied that anything was wrong. After a night of little sleep (our entire bed shook), the morning receptionist told us that they had been trying to repair it for days, and she changed our room. But they should never have given it to us! Then, the restaurant was closed for breakfast when they promised that it would be open that first morning. When I went the next day, the service was lousy and the food not good. When I went to get ice from the machine on our floor, it didn't work and housekeeping told me that it never did and to try the machine two floors below! The noise late at night from the bars on the street below our room also intruded on our peace of mind. And these are just some of our complaints. DO NOT STAY HERE!!!! IT IS AWFUL!!!…
We were in town for 1 night as part of our California road trip to catch the Padres game. Lovely hotel with great rooms, and ambiance. If you are considering it, book it as it is a lovely charming place to stay. Great location as well and really charming details and architecture.
DON'T STAY IN THIS HOTEL! On 03/29/22 we suffered a ROBBERY of our clothes, shoes, watches, perfume, and also a complete NAVY uniform. We stayed in room 416 for two weeks. On 04/09/22 in room 418 another guest who wrote a comment on the hotel's Instagram had the same terrible experience, someone STOLE her perfume, purse, and her credit cards that were used at CVS and 7 Eleven. We were trying to talk to the manager but he was always "busy" and also he is ignoring our emails. We got a call from the insurance company but they disclaim any kind of responsibility because there is no evidence. How can we have any evidence if this hotel doesn't have SECURITY CAMERAS? Also, we haven't received any report from the door key access to our room.
What a gem, quirky but full of character & history. Located close to the better end if Gaslamp and a short walk to Seaport Village. Everything is close by. Good places to eat. Room was lovely overlooking the courtyard. Beautifully decorated throughout and the fire place was welcome , we were cold. Shower was a bit creeky but plenty of hot water. Beds super comfy. We did eat in the bar, a bit underwhelming there are better places paces away. San Diego is now one of our favourite places, we decided to stay an extra night, Giovanni was so helpful in arranging this for us. So polite, same as Ken (I hope I got his name right). Horton Grand may be small but you get the personal touch that is missed by large corporates
Stayed here for two nights in January 2022. King Bed, mini-balcony overlooking the inner courtyard. Everything was clean, neat and tidy, room and hotel wise. I had the best 'Old Fashion' I've ever had in the lovely bar on our first night. Location was great for us, as we wanted to be in or near the Gaslamp Quarter. Some smashing touch's around the place, made it feel more spacious and interesting, the Papier-mâché horse being our favourite. We like 'proper' hotels that are intimate and different (without paying a small fortune for the privilege), this comes into that bracket.
The Horton Grand Hotel is a wonderful, smaller four story, reasonably priced, old style hotel. The place is right on the edge of the Gas Lamp district and is easily within walking distance of most everything you would want to do in the downtown area. In addition, it is only a couple of blocks away from a full sized grocery store so all your immediate food needs can be easily met. It has a friendly, helpful staff, a nice little bar/food place downstairs and most of the rooms come with balconies. Ours overlooked the central courtyard that had lots of trees giving your view a calming presence. The gas fireplace was a plus. Finally, the bed was very comfortable. The only drawbacks were that the room we had was a little small, the walls were a little thin and the water pressure and hot water in the shower was rather erratic. All told though, we would certainly stay there again.…
This is a beautiful historic place with Victorian accents and furniture suitable to the building. The staircase alone is worth the stay! It’s gorgeous! Read the history of the place and then stay and be amazed! The entire hotel is just BEAUTIFUL!! The room was so comfortable with a king bed and gas fireplace and a balcony. The mattress was comfortable during our three night stay and the view off our balcony was the courtyard AND the city. Bathroom was CLEAN, my yardstick for a hotel. We had one dinner and two breakfasts in the restaurant downstairs and it was really good food! Our server at breakfast, Alicia, was a sweetie and took great care of us! We loved her! They have valet parking at $48 a night which was pricey but kept us for having to look for parking so we considered it worth it and the valets were very nice! They had a wonderful New Year’s Eve party with good music out in the courtyard. All the staff were so nice, definitely will stay here again!…
This was our second time staying at the Horton Grand and it has easily become one of our favorites! Having stayed here 3 years ago we figured we'd stay again since we liked the location the first time! Front desk was fantastic when we arrived at 11am. We weren't expecting to be able to check in but just wanted to leave our bags and go exploring. To our surprise our room was already ready for us! The hotel is old and the rooms do show the age. However, it's exactly what I would expect from such an old building that was moved brick by brick to the current location! With the hotel being right in the heart of Gas Lamp we did find there was a lot of street noise during the weekend nights. Front desk was quick to respond when we requested ear plugs which solved the noise problem! Salt and whiskey was also fantastic! They had great craft beers and a yummy cheese plate. The service was superb both nights we were down for drinks. Overall, this hotel has a lot of character and an unbeatable location and we can't wait to come back again soon!…
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