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    Horton Grand Hotel

    1,184 reviews
    #115 of 292 Hotels in San Diego
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    311 Island Ave, San Diego, CA 92101-6923
    26% less than usual
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    Guests1 room, 2 adults, 0 children
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    Horton Grand Hotel
    $229
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    Traveler (623)
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    Panoramas (18)
    Room & Suite (290)
    Certificate of Excellence

    About

    4.0
    Very good
    1,184 reviews
    Location
    Cleanliness
    Service
    Value
    Certificate of Excellence
    Horton Grand Hotel is in the heart of the Gaslamp District in Downtown San Diego, CA, with over 100 restaurants, bars, and night clubs located within four blocks. Located only four blocks to Convention Center, Petco Park, and Horton Plaza Shopping Mall. Old Town trolley stop in front of hotel. Every Guest and Grand room have gas-burning fireplace, complimentary WiFi, coffee/tea maker HD TV and welcome bottle water. Valet parking available for charge. Palace Bar open daily at 5:00 pm and Ida Bailey's open for breakfast.
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    Full view
    Property amenities
    Valet parking
    Free High Speed Internet (WiFi)
    Bar / lounge
    Nightclub / DJ
    Business Center with Internet Access
    Conference facilities
    Baggage storage
    Concierge
    Paid private parking nearby
    Secured parking
    Parking
    Free internet
    Wifi
    Public wifi
    Internet
    Restaurant
    Breakfast available
    Banquet room
    Meeting rooms
    Fax / photocopying
    Non-smoking hotel
    Outdoor furniture
    ATM on site
    24-hour front desk
    Dry cleaning
    Laundry service
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    Room features
    Non-smoking rooms
    Suites
    Housekeeping
    Private balcony
    Room service
    Safe
    Flatscreen TV
    Good to know
    HOTEL CLASS
    HOTEL STYLE
    Quaint
    Historic Hotel
    Languages Spoken
    English, Spanish
    1,184Reviews34Q+A100Room tips

    Reviews

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    Popular mentions
    OK Hotel, Not Great Customer Service
    The location is quite good, but the rooms--while clean--feel a bit distressed. Being an older hotel, you hear a fair amount of ambient noise from the corridors and through the walls. The desk staff is rather indifferent. Also, in the hotel description on Trip Advisor (and in the confirmation email) it says they offer you "a complementary bottle of water." If you drink it, they will charge your credit card $5 after you leave (in my case three days later). Reached out to the hotel, but got reaction. Pretty low class.…
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    Date of stay: August 2019
    Location
    Cleanliness
    Service
    Nice to have some history
    The hotel has bags of character and the staff were friendly and helpful. Quaint lift- one has views through windows with little rooms dressed from a bygone age. Nice touch. There was a different pianist each evening in the bar. They were good quality and even if you didn't want to sit in the bar they could be heard from a number of lounges. Only disappointment was the wifi. We were on 4th floor and the signal was very hit and miss. This is something that needs addressing with today's expectations. The hotel is ideally located in the Gaslamp quarter and the hop on hop off bus tours stops right by the building. There's lots to see and do and this was a great place to base ourselves.…
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    Date of stay: August 2019
    Value
    Location
    Service
    Beautiful Hotel and Amazing Staff
    In the heart of downtown San Diego just blocks from the Convention Center and across from Petco Park, this property provides gorgeous Victorian style rooms and obtain an attentive service-oriented staff. I was initially greeted by Charles upon arrival...him and his staff were incredibly friendly. The Front desk agents were also very helpful and hospitable. I would definitely visit the Horton Grand Hotel again.…
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    Date of stay: August 2019
    Value
    Cleanliness
    Service
    Friendly and helpful service
    Had great experience with Erick with valet and help with baggage. He was extremely friendly and sincere helping us. He was knowledgeable and provided lots of great suggestions for our visit and answered all our questions with a smile. Thanks Erick. You really made us feel welcome.…
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    Date of stay: August 2019Trip type: Traveled with friends
    Horrible experience
    The woman at the front desk was not nice at all, she made me feel uncomfortable since the moment I arrived. My room is above some engine making a lot of noise and the full room including the bed is vibrating, and the smell in the room is awful. It's impossible to sleep here. At 1:30 AM I had to go to the front desk because they were not replying at the phone, I waited 20 minutes because the woman was having a coffee outside. Then she told me I couldn't change to another room. I've been traveling for 24 hours, I have to attend a conference in San Diego this week starting tomorrow, and I can't believe that I won't be able to sleep in a hotel that was supposed to be good... And they propose no solution...…
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    Date of stay: August 2019Trip type: Traveled on business
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    PRICE RANGE
    $115 - $269 (Based on Average Rates for a Standard Room)
    ALSO KNOWN AS
    the horton grand hotel san diego
    LOCATION
    United StatesCaliforniaSan Diego
    NUMBER OF ROOMS
    130
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