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Horton Grand Hotel
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Traveler (705)
360
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Room & Suite (368)

About

#103 of 285 in San Diego
Location
4.8
Cleanliness
4.3
Service
4.1
Value
4.0
Horton Grand Hotel is in the heart of the Gaslamp District in Downtown San Diego, CA, with over 100 restaurants, bars, and night clubs located within four blocks. Located only four blocks to Convention Center, and Petco Park and walking distance to Seaport Village and the San Diego harbor. Old Town trolley stop in front of hotel. Every Guest and Grand room have gas-burning fireplace, complimentary WiFi, coffee/tea maker HD TV. Valet parking available for charge. Salt & Whiskey open daily for breakfast and 5pm for dinner
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Bar / lounge
Kids stay free
Business Center with Internet Access
Conference facilities
Baggage storage
Concierge
Paid private parking nearby
Wifi
Restaurant
Breakfast available
Wine / champagne
Banquet room
Meeting rooms
Non-smoking hotel
Outdoor furniture
ATM on site
24-hour front desk
Dry cleaning
Laundry service
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Room features
Desk
Fireplace
Housekeeping
Private balcony
Room service
Flatscreen TV
Complimentary toiletries
Hair dryer
Telephone
Bottled water
Iron
Private bathrooms
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Room types
City view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Quaint
Charming
Languages Spoken
English, Spanish
1247Reviews39Q+A100Room tips
Traveler rating
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Ralph wrote a review Jun 27
Broomfield, Colorado1 contribution
Booked this hotel as part of a whirlwind visit to a number of major league ballparks on the west coast. This hotel was a special part of my stay in San Diego. The history and charm of the property are sensational! I love all the uniqueness and quirks! Very inviting and warm place to stay. Close to the harbor. Close to Gaslamp District restaurants and bars. Close to Petco Park! Heck, even close to the AMTRAK station. Gives you a real feel for downtown San Diego. You can keep your high priced, cookie cutter, corporate hotels — this is my kind of place! Would definitely stay here again!
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Date of stay: June 2022Trip type: Traveled
Room Tip: Drop off and parking can be a problem but for those without a car, problem solved!
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Response from Todd Husted, General Manager at Horton Grand Hotel
Responded yesterday
Dear Exceptional Guest, Thank you so much for submitting your wonderful review! We do enjoy a prime walkable location in the Gaslamp District, perfect for sampling San Diego's best restaurants or even catching a Padres game. We genuinely appreciate when our guests comment on the charm and history of the hotel, it is something we truly value. We hope you can return soon, we are eagerly awaiting the opening of our newly renovated suites, we can guarantee that you will love them! Sincerely, Todd Husted General Manager
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Gastromed wrote a review May 2022
Singapore52 contributions58 helpful votes
This is a historic hotel in the heart of the Gaslamp Quarter and close to the convention centre where I had a conference. It is a charming place full of history and atmosphere. The courtyard with lush trees was serene and lovely, whether being inside it, or looking over it from my room on the 4th floor. My room wasn't large, but sufficient and had a nice window bay where the desk was placed, overlooking the courtyard. The bathroom was also small but adequate. The balcony had two wrought iron chairs, great to sit with a coffee in hand at any time of day for a breather. There was a gas fireplace which I didn't use as the weather was perfect at the time I was there. All the furniture and bathroom fittings had a period feel and some of the furniture was a bit faded, but the bed was comfortable and the bathroom fixtures all worked perfectly. The attached Salt and Whisky restaurant provided satisfactory dinners and breakfasts, although I found it a bit on the expensive side. But the local draft ale I was recommended was delicious! At dinnertime there is a musician providing atmospheric live music. What surprised me was the total absence of service in the room. I stayed 5 nights and while I didn't expect linens and towels to be changed every day, I had expected at least bed making, clearing of the waste baskets and replenishment of shampoo/soap and coffee/tea supplies. Instead I had to ask for resupplies at the front desk before they were delivered. When I mentioned on day 4 (I had been too busy to bring it up until then) that the bed was a mess, the bathroom uncleaned, overflowing waste bins uncleared (with some food waste this was unhealthy), the front desk staff said that due to Covid19, there was no service unless requested and apparently I had been told this on arrival. I had checked in exhausted at 1 am after a long flight and maybe I didn't hear it, but I found the situation a bit unsatisfactory. For every other job in hospitality, to protect staff and customers the use of face masks, disposable gloves and antiseptic cleansing fluids, together with regular antigen testing of staff would suffice to protect all parties while delivering basic services. Covid19 should not be a reason to cut back basic services so drastically, especially now that everything, including international travel, is opening up. But once I requested, the room was then freshened to a high standard. Overall, I was sufficiently satisfied with my stay to say that I would return.
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Date of stay: May 2022
Value
Service
Sleep Quality
Trip type: Traveled
Room Tip: Rooms overlooking the central courtyard are quieter.
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Response from Todd Husted, General Manager at Horton Grand Hotel
Responded 5 weeks ago
Dear Charming Guest, Thank you so much for staying with us and for submitting such a detailed review. We greatly appreciate the comments on our history and atmosphere, they are truly a unique asset at the Horton Grand. I also believe our language in regards to in room services may have caused a miscommunication. The Covid19 Pandemic has had adverse effects throughout the hospitality industry. While the seriousness of illness cannot be overlooked, the staffing of hotels and restaurants has reached new heights of uncertainty and concern. We hope to bounce back in the near future, but housekeeping is one of the hardest hit departments and every day service is just not possible when the hotel is at capacity. I'm glad to hear that your room was expertly cleaned upon request, and I do apologize for the communication to begin your stay. Thank you again, Todd Husted General Manager
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stiviji wrote a review May 2022
Ojai, California16 contributions14 helpful votes
We booked a suite for an important occasion. The room we were given, although well furnished, was directly beneath a faulty compressor, that caused the room to shudder violently every 15-20 minutes! When we complained, the receptionist first denied that anything was wrong. After a night of little sleep (our entire bed shook), the morning receptionist told us that they had been trying to repair it for days, and she changed our room. But they should never have given it to us! Then, the restaurant was closed for breakfast when they promised that it would be open that first morning. When I went the next day, the service was lousy and the food not good. When I went to get ice from the machine on our floor, it didn't work and housekeeping told me that it never did and to try the machine two floors below! The noise late at night from the bars on the street below our room also intruded on our peace of mind. And these are just some of our complaints. DO NOT STAY HERE!!!! IT IS AWFUL!!!
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Date of stay: May 2022
Value
Rooms
Service
Room Tip: The rooms with balconies are not as advertised. It is hardly possible to open the door and...
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Response from Todd Husted, General Manager at Horton Grand Hotel
Responded May 9, 2022
Dear Valued Guest, I sincerely apologize for your experience with us. A shaking room is a very serious matter and it is disheartening that your complaint was not rectified immediately. I am surprised about the restaurant remarks, I have always experienced wonderful service and food from the Salt & Whiskey team. Nevertheless, I will ensure that your views are discussed with our team to alleviate any future shortcomings. Todd Husted General Manager
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Sandee wrote a review Apr 2022
Hamilton, Canada3 contributions1 helpful vote
We were in town for 1 night as part of our California road trip to catch the Padres game. Lovely hotel with great rooms, and ambiance. If you are considering it, book it as it is a lovely charming place to stay. Great location as well and really charming details and architecture.
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Date of stay: April 2022Trip type: Traveled
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Response from Todd Husted, General Manager at Horton Grand Hotel
Responded 4 weeks ago
Dear Great Guest, Thank you so much for staying with us and for submitting your wonderful review. We pride ourselves on our ambience and charm, we are thrilled that you enjoyed it. We hope to see you again soon. Sincerely, Todd Husted General Manager
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marnyvalera wrote a review Apr 2022
San Francisco, California5 contributions4 helpful votes
DON'T STAY IN THIS HOTEL! On 03/29/22 we suffered a ROBBERY of our clothes, shoes, watches, perfume, and also a complete NAVY uniform. We stayed in room 416 for two weeks. On 04/09/22 in room 418 another guest who wrote a comment on the hotel's Instagram had the same terrible experience, someone STOLE her perfume, purse, and her credit cards that were used at CVS and 7 Eleven. We were trying to talk to the manager but he was always "busy" and also he is ignoring our emails. We got a call from the insurance company but they disclaim any kind of responsibility because there is no evidence. How can we have any evidence if this hotel doesn't have SECURITY CAMERAS? Also, we haven't received any report from the door key access to our room.
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Date of stay: March 2022
Rooms
Location
Service
Trip type: Traveled
1 Helpful vote
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Response from Todd Husted, General Manager at Horton Grand Hotel
Responded Apr 28, 2022
Dear Guest, We are disheartened for your experience, this is absolutely not indicative of this property. The Manager you are referring to is no longer with the hotel and we apologize for lack of availability. Your claim has been investigated by the police and the insurance claims representatives assigned to this case. We fully cooperate with their protocol and trust their process and resolutions. The Horton Grand takes security very seriously as we have 47 security cameras at the hotel and patrolling guards every day. We truly apologize for the trouble this caused you, but we do align with the professionals and their conclusion in this matter. Sincerely, Todd Husted General Manager
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Lesley wrote a review Feb 2022
Farnborough, United Kingdom38 contributions5 helpful votes
What a gem, quirky but full of character & history. Located close to the better end if Gaslamp and a short walk to Seaport Village. Everything is close by. Good places to eat. Room was lovely overlooking the courtyard. Beautifully decorated throughout and the fire place was welcome , we were cold. Shower was a bit creeky but plenty of hot water. Beds super comfy. We did eat in the bar, a bit underwhelming there are better places paces away. San Diego is now one of our favourite places, we decided to stay an extra night, Giovanni was so helpful in arranging this for us. So polite, same as Ken (I hope I got his name right). Horton Grand may be small but you get the personal touch that is missed by large corporates
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Date of stay: February 2022Trip type: Traveled
Room Tip: Places to visit Seaport Village, spill the beans, uss midway. Don’t bother with Old Town in the...
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Response from Seamus Jordan, Guest Services / Front Office at Horton Grand Hotel
Responded Mar 9, 2022
Hello Lesley, and thank you for your kind review. I am so happy that you were able to enjoy the historic charm of The Horton Grand. Ken and Giovanni are both phenomenal front desk agents, and we are truly lucky to have them here. We genuinely look forward to your next stay.
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Jeremy B wrote a review Feb 2022
Shropshire834 contributions229 helpful votes
Stayed here for two nights in January 2022. King Bed, mini-balcony overlooking the inner courtyard. Everything was clean, neat and tidy, room and hotel wise. I had the best 'Old Fashion' I've ever had in the lovely bar on our first night. Location was great for us, as we wanted to be in or near the Gaslamp Quarter. Some smashing touch's around the place, made it feel more spacious and interesting, the Papier-mâché horse being our favourite. We like 'proper' hotels that are intimate and different (without paying a small fortune for the privilege), this comes into that bracket.
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Date of stay: January 2022
Value
Location
Service
3 Helpful votes
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Response from Horton Hotel, General Manager at Horton Grand Hotel
Responded Feb 5, 2022
Hello Jeremy and thank you so much for your kind review. I am very pleased to hear that you enjoyed your time at our hotel, and look forward to your next visit.
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Streator J wrote a review Feb 2022
Olympia, Washington16 contributions11 helpful votes
The Horton Grand Hotel is a wonderful, smaller four story, reasonably priced, old style hotel. The place is right on the edge of the Gas Lamp district and is easily within walking distance of most everything you would want to do in the downtown area. In addition, it is only a couple of blocks away from a full sized grocery store so all your immediate food needs can be easily met. It has a friendly, helpful staff, a nice little bar/food place downstairs and most of the rooms come with balconies. Ours overlooked the central courtyard that had lots of trees giving your view a calming presence. The gas fireplace was a plus. Finally, the bed was very comfortable. The only drawbacks were that the room we had was a little small, the walls were a little thin and the water pressure and hot water in the shower was rather erratic. All told though, we would certainly stay there again.
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Date of stay: January 2022
Rooms
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Response from Horton Hotel, General Manager at Horton Grand Hotel
Responded Feb 5, 2022
I am happy that you enjoyed our convenient location here in the Gaslamp District, our dedicated staff, and the historic charm of our property. We look forward to your next visit.
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dodobuck wrote a review Jan 2022
Phoenix, Arizona159 contributions114 helpful votes
This is a beautiful historic place with Victorian accents and furniture suitable to the building. The staircase alone is worth the stay! It’s gorgeous! Read the history of the place and then stay and be amazed! The entire hotel is just BEAUTIFUL!! The room was so comfortable with a king bed and gas fireplace and a balcony. The mattress was comfortable during our three night stay and the view off our balcony was the courtyard AND the city. Bathroom was CLEAN, my yardstick for a hotel. We had one dinner and two breakfasts in the restaurant downstairs and it was really good food! Our server at breakfast, Alicia, was a sweetie and took great care of us! We loved her! They have valet parking at $48 a night which was pricey but kept us for having to look for parking so we considered it worth it and the valets were very nice! They had a wonderful New Year’s Eve party with good music out in the courtyard. All the staff were so nice, definitely will stay here again!
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Date of stay: December 2021Trip type: Traveled
1 Helpful vote
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Response from Seamus Jordan, Guest Services / Front Office at Horton Grand Hotel
Responded Jan 3, 2022
I am so happy that you enjoyed your time here! We genuinely look forward to your next stay.
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Kelsie G wrote a review Nov 2021
Kelowna, Canada77 contributions62 helpful votes
This was our second time staying at the Horton Grand and it has easily become one of our favorites! Having stayed here 3 years ago we figured we'd stay again since we liked the location the first time! Front desk was fantastic when we arrived at 11am. We weren't expecting to be able to check in but just wanted to leave our bags and go exploring. To our surprise our room was already ready for us! The hotel is old and the rooms do show the age. However, it's exactly what I would expect from such an old building that was moved brick by brick to the current location! With the hotel being right in the heart of Gas Lamp we did find there was a lot of street noise during the weekend nights. Front desk was quick to respond when we requested ear plugs which solved the noise problem! Salt and whiskey was also fantastic! They had great craft beers and a yummy cheese plate. The service was superb both nights we were down for drinks. Overall, this hotel has a lot of character and an unbeatable location and we can't wait to come back again soon!
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Date of stay: November 2021Trip type: Traveled
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Response from Seamus Jordan, Guest Services / Front Office at Horton Grand Hotel
Responded Dec 7, 2021
Hello Kelsie, and thank you for taking the time to review your stay! We are so happy to hear that you enjoyed your time here at The Horton Grand, and look forward to your next visit.
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PRICE RANGE
$210 - $326 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the horton grand hotel san diego
LOCATION
United StatesCaliforniaSan DiegoDowntown / Marina
NUMBER OF ROOMS
132
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Frequently Asked Questions about Horton Grand Hotel
Which popular attractions are close to Horton Grand Hotel?
Nearby attractions include The Shout! House (0.1 miles), Murder N’ Mayhem (0.1 miles), and Gaslamp Quarter (0.2 miles).
What are some of the property amenities at Horton Grand Hotel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Horton Grand Hotel?
Top room amenities include a flat screen TV, a desk, and a fireplace.
What food & drink options are available at Horton Grand Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Horton Grand Hotel?
Yes, paid private parking nearby, paid public parking nearby, and valet parking are available to guests.
What are some restaurants close to Horton Grand Hotel?
Conveniently located restaurants include Richard Walker's Pancake House, Half Door, and Meze Greek Fusion.
Is Horton Grand Hotel located near the city center?
Yes, it is 0.5 miles away from the center of San Diego.
Are any cleaning services offered at Horton Grand Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Horton Grand Hotel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Horton Grand Hotel?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Horton Grand Hotel?
Many travelers enjoy visiting Mormon Battalion Historic Site (3.6 miles), Whaley House Museum (3.5 miles), and Gaslamp Museum at the Davis-Horton House (0.05 miles).