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$168
$139
Free cancellation until 10/28/21
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$168
$139
Free cancellation until 10/29/21
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What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
About
#99 of 295 hotels in San Diego
Location
Cleanliness
Service
Value
Travelers' Choice
Horton Grand Hotel is in the heart of the Gaslamp District in Downtown San Diego, CA, with over 100 restaurants, bars, and night clubs located within four blocks. Located only four blocks to Convention Center, and Petco Park and walking distance to Seaport Village and the San Diego harbor. Old Town trolley stop in front of hotel. Every Guest and Grand room have gas-burning fireplace, complimentary WiFi, coffee/tea maker HD TV. Valet parking available for charge. Salt & Whiskey open daily for breakfast and 5pm for dinner
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Bar / lounge
Business Center with Internet Access
Conference facilities
Baggage storage
Concierge
24-hour front desk
Paid private parking nearby
Wifi
Restaurant
Breakfast available
Wine / champagne
Banquet room
Meeting rooms
Non-smoking hotel
Outdoor furniture
ATM on site
Dry cleaning
Laundry service
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Room features
Desk
Fireplace
Housekeeping
Private balcony
Room service
Flatscreen TV
Complimentary toiletries
Hair dryer
Telephone
Bottled water
Iron
Private bathrooms
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Room types
City view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Quaint
Historic Hotel
Languages Spoken
English, Spanish
Hotel links
Location
Full view
100Great for walkers
Grade: 100 out of 100
251Restaurantswithin 0.3 miles
84Attractionswithin 0.3 miles
Contact
311 Island Ave, San Diego, CA 92101-6923
Getting there
Santa Fe Depot13 min
Rental CarsSee rental cars from $18/day
1232Reviews39Q+A100Room tips
Reviews
Traveler rating
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- 72
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Popular mentions
Booked this room for our honeymoon and we booked the suite and requested a balcony facing courtyard. Got a street view, a patched hole in the wall in the room, a broken drawer, and what seemed to be some of the furniture missing/not provided as it is in the pictures of the suite. Called down to ask if we can swap rooms because we really wanted a balcony and facing courtyard but we were given the smallest room type despite paying for a suite. Asked to be switched again and got the medium size room and it was fine, Room was spacious and the balcony is wonderful but the tub had a large crack in it, the room had an unpleasant scent, and the carpet needs a cleaning. PROS: Hotel is in a great area, the rooms are spacious (the Balcony King Room and Grand room are), hotel does a great job of ensuring noise in the courtyard ends promptly at 10pm. CONS:The hotel truly needs renovating given how old it is, the staff seem so "checked out" and the rooms need a deep cleaning.…
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Date of stay: August 2021
Value
Cleanliness
Service
Room Tip: The Grand room has a "Juliet" balcony, not a full balcony whereas the King Bed Balcony...
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1 Helpful vote
Helpful
Hotel's Favorite
Staying at this hotel was a very pleasant experience. The location is perfect in the gaslamp district where you can find many restaurants. It is also walking distance to the conversation center and to other hotels nearby. This hotel also dates back to the 1800s and the interior still has objects from that area. One night there was a tourist group inside with a guide probably talking about the history of this place. The staff were very friendly and welcoming. I would stay here again.
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Date of stay: February 2020Trip type: Traveled on business
2 Helpful votes
Helpful
Response from Trisha S, Sales at Horton Grand Hotel
Responded Jun 17, 2021
Thank you for your review. We are glad you enjoyed your stay and hope to see you again.
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We are very disappointed. I can only give a 4star for the lobby. Air-conditioning system .very loud. The bed is ahhhh.i couldn't wash my face from the tub.i didn't want to take shower. little animal came out of 🛁
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Date of stay: August 2021Trip type: Traveled as a couple
Helpful
Do not stay in this place. 2 nights our AC didn’t work and we had to sleep in an 80 degree room. Promised to get us a portable AC unit but then said they were all being used. (which means several rooms didn’t have working AC’s). Basically told us there was nothing they could do and didn’t really give a s*** about us. Worst experience ever. Will spend all my time trying to keep people from staying here. Never stay at this run down piece of s***hotel.
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Date of stay: August 2021Trip type: Traveled as a couple
1 Helpful vote
Helpful
Response from Seamus Jordan, Guest Services / Front Office at Horton Grand Hotel
Responded Aug 9, 2021
Hello Christopher, and thank you for taking the time to leave a review. I am sorry to hear that a technical issue on our end so adversely effected your stay. Despite the ongoing difficulties we face operating a hotel in this trying time, we strive to accommodate all of our guests with a pleasant, comfortable stay and it sounds like your time here was atypical of our normal standard of service.
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Really wanted to love this place, as we love quirky, unique boutique hotels. But we couldn’t. It’s nice enough looking, but nothing like the Victorian beauty promised in the descriptions. It’s a bit tired and run down. Check-in was easy and staff was fine, but the trouble started at 2 AM when we were awakened by the piercing shriek of a fire alarm. The whole hotel, including a bride still in her wedding dress, evacuated and waited while the San Diego FD cleared the building. We were eventually told it was safe to go back to our rooms, but the staff couldn’t figure out how to turn the alarm off!! So everyone had to try and go back to sleep with a blaring alarm going off in our rooms for at least another 30-45 minutes. No apology the next morning. No explanation. Side-note: we saw several huge California cockroaches crawling around the lobby, while waiting. My husband chased one away from our luggage right in front of the desk staff, who just laughed. No apology. We will not be returning……
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Date of stay: July 2021Trip type: Traveled as a couple
2 Helpful votes
Helpful
Response from Horton Hotel, General Manager at Horton Grand Hotel
Responded Jul 26, 2021
Thank you for being our guest. I am sorry you had to endure the fire alarm which was set off by an inconsiderate guest. The alarm was silenced by the fire department after they performed a thorough walk through of the property to ensure all of guests' safety. As far as your report of pests in the lobby, we have not seen or received any other reports which would corroborate your statement.
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PRICE RANGE
$163 - $281 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the horton grand hotel san diego
LOCATION
United StatesCaliforniaSan DiegoDowntown / Marina
NUMBER OF ROOMS
132
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Claim Your Listing Frequently Asked Questions about Horton Grand Hotel
Which popular attractions are close to Horton Grand Hotel?
Nearby attractions include The Shout! House (0.1 miles), Gaslamp Quarter (0.2 miles), and Noble Experiment (0.3 miles).
What are some of the property amenities at Horton Grand Hotel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Horton Grand Hotel?
Top room amenities include a flat screen TV, a desk, and a fireplace.
What food & drink options are available at Horton Grand Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Horton Grand Hotel?
Yes, paid private parking nearby, paid public parking nearby, and valet parking are available to guests.
What are some restaurants close to Horton Grand Hotel?
Conveniently located restaurants include Meze Greek Fusion, Breakfast Republic, and Half Door.
Is Horton Grand Hotel located near the city center?
Yes, it is 0.5 miles away from the center of San Diego.
Are any cleaning services offered at Horton Grand Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Horton Grand Hotel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Horton Grand Hotel?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Horton Grand Hotel?
Many travelers enjoy visiting Mormon Battalion Historic Site (3.6 miles), Whaley House Museum (3.5 miles), and Gaslamp Museum at the Davis-Horton House (0.04 miles).