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The Sheraton San Diego Hotel & Marina

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#105 of 281 Hotels in San Diego
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The Sheraton San Diego Hotel & Marina
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3,410 Reviews from our TripAdvisor Community

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Showing 3,245: English reviews
Philadelphia, Pennsylvania
Level Contributor
389 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 248 helpful votes
1 of 5 stars Reviewed yesterday NEW

Returned for a convention after a year's absence. Rooms tired and worn. Cleaning NON EXISTENT. One day they did not clean at all and the second day they simply rolled up the sheets and left dirty towels on the floor. When management told they apologised profusely but did not tell housekeeping!!! Also ordered drinks at bar and the servers got... More 

Helpful?
Thank RaiDoc
St. Petersburg, Russia
Level Contributor
29 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

Had there just overnight stay. Looks like very good business hotel even during peak holidays season. Although it didnt make atmosphere there too formal. Stuff was helpful and friendly. The room is clean and tidy. Coffee/tea facilities from Starbacks. Pleasant restaurant terrace with the Marina view, nice to spend the evening having a drink near artificial fair, California nights might... More 

Helpful?
Thank riafilim
Hassocks, United Kingdom
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed yesterday NEW

I stayed here with my wife and 13-year-old for the last two nights of two-week Californian holiday. The price was average for a weekend in San Diego, and so was the hotel. This is the type of hotel that puts on conferences and where the clientele do not expect too much, it's certainly not glamorous and if I could I'd... More 

Helpful?
Thank Monty M
Rochester, Michigan
2 reviews
4 of 5 stars Reviewed 2 days ago NEW

Room: Nautica theme decoration. Not as clean as I would like, stain on the desk and bathroom. Hair on the bed. Many broken things in the room. Comfortable bed though! View: Beautiful Bay View, Marina View is much prettier. Staff: Love the staff, all very friendly and helpful

Helpful?
Thank lisaheisler
AdamBeer, Hotel Manager at The Sheraton San Diego Hotel & Marina, responded to this review

Dear lisaheisler, Thank you for choosing the Sheraton San Diego Hotel & Marina and for taking the time to share your comments of your recent experience. I am pleased to learn you enjoyed your stay and we look forward to welcoming you back again soon! Regards, Adam Beer Hotel Manager More 

London, England, United Kingdom
Level Contributor
38 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed 2 days ago NEW via mobile

Actually stayed in Sept 2014. Stayed for a week for a conference. The room was lovely, with beautiful views over the marina. The food provided was of an incredibly good standard considering the hotel was catering for hundreds of delegates. I experienced a problem with fleas in my room, which I complained about. The manager was called and was horrified.... More 

Helpful?
Thank Dave H
AdamBeer, Hotel Manager at The Sheraton San Diego Hotel & Marina, responded to this review

Dear Dave H, Thank you for choosing the Sheraton San Diego Hotel & Marina. I regret to learn of your experience but am pleased to learn it was resolved to your liking. We look forward to welcoming you back again soon. Regards, Adam Beer Hotel Manager More 

2 reviews
5 of 5 stars Reviewed 2 days ago NEW

After having seen this hotel for years and years, finally spent the weekend here. Couldn't have been happier, amazing facility, views in every room of either downtown or the harbor marina, and the amenities were amazing. Starbucks, Pub style restaurant, the pools, the paddleboards, the gym, etc. And just a quick 5 min Uber to Gaslamp made it also very... More 

Helpful?
Thank Sheldon I
AdamBeer, Hotel Manager at The Sheraton San Diego Hotel & Marina, responded to this review

Dear Sheldon I, Thank you for choosing the Sheraton San Diego Hotel & Marina and for taking the time to share your kind compliments of your recent experience with us. I am thrilled to learn you took advantage of the many amenities we have to offer and enjoyed your stay. We look forward to welcoming you back again soon! Regards,... More 

Denver, Colorado
Level Contributor
2 reviews
2 of 5 stars Reviewed 3 days ago NEW

I stayed for 3 nights and 4 days at "The Sheraton San Diego Hotel & Marina". Good: 1. They allowed me to do check-in by 12 pm (official check-in time was 3 pm) 2. The room was OK but not worth the money paid Bad: 1. They are money minded. Even after charging pretty high hotel room charges, they charged... More 

Helpful?
Thank Prashant N
AdamBeer, Hotel Manager at The Sheraton San Diego Hotel & Marina, responded to this review

Dear Prashant N, Thank you for taking the time to share your comments of your recent stay. I regret to learn we were unable to meet your expectations. Our charges are however, very much in line with other hotels of our caliber within the area. We hope to be able to welcome you back again in the near future. Regards,... More 

Travelers are raving about these San Diego hotels

Singapore, Singapore
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

I was given a room where the air-condition was not working. When I approached the staff, they were more keen on pushing you to upgrade the room than to fix the problem and allocate you to a better room.

Helpful?
Thank humble918
AdamBeer, Hotel Manager at The Sheraton San Diego Hotel & Marina, responded to this review

Dear humble918, Thank you for choosing the Sheraton San Diego Hotel & Marina and for taking the time to share your feedback of your recent experience with us. I regret to learn of your experience and extend my sincere apologies. Your situation should have been corrected. Despite this experience, we hope to be able to welcome you back again in... More 

Level Contributor
35 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

We had friends staying here that we were meeting for dinner so we decided to book our room there too. The price was great, we upgraded to club level for the free breakfast. It also gave us a 12 floor view which was totally worth it. Beautiful hotel and great location!

Helpful?
Thank Tori W
AdamBeer, Hotel Manager at The Sheraton San Diego Hotel & Marina, responded to this review

Dear Tori W, Thank you for choosing the Sheraton San Diego Hotel & Marina and for taking the time to share your kind words of your recent experience. I am pleased to learn you enjoyed your stay and we look forward to welcoming you back again soon! Regards, Adam Beer Hotel Manager More 

Wildomar, California
Level Contributor
6 reviews
2 of 5 stars Reviewed 4 days ago NEW

We have stayed in this hotel on two separate occasions. I have to admit - I won't be back. The hotel rooms are in a serious need of a good clean. On our last stay, we had to get our duvet cover changed as there was toothpaste smeared across the middle of it. Literally everything from the drapes, the chairs... More 

Helpful?
Thank cutecat01
AdamBeer, Hotel Manager at The Sheraton San Diego Hotel & Marina, responded to this review

Dear cutecat01, Thank you for giving us another opportunity to better serve you. I regret to learn we were unable to meet your expectations the second time around. Your feedback will be shared with our Housekeeping team to ensure strict cleanliness standards. Please accept our sincere apologies and we hope to be able to welcome you back again soon. Regards,... More 

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersGold level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Food & drink at the hotel
No photo provided
Starbucks
Cuisines: American
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
San Diego has established itself as a destination featuring world class spirit with genuine warmth. The Sheraton San Diego Hotel & Marina offers an authentic San Diego experience. Iconic sunsets and a waterfront destination…it’s comfortably upscale without pretense. As an architectural cornerstone positioned at the point of entry into the city - by air or sea - the imposing facade of the hotel reflects an architectural design inspired by the region’s naval influence. In the mid 1800s, city leaders realized the potential of the San Diego Bay and, with the anticipation of the opening of the Panama Canal, the importance of improving the harbor for commerce. Significant modifications were needed to the Bay to accommodate large ships. As a result, Harbor and Shelter Island were developed, as well as much of the land beneath the San Diego International airport. Today’s San Diego has evolved into a place to meet and share inspiration. Overlooking the scenic San Diego Bay and a private marina, the hotel is a place where San Diego soul and contemporary style go hand and hand. A Bayside resort with urban accessibility, the hotel is a waterfront hub connecting you to the destination’s renowned attractions. Ideally located within easy reach, the historic Liberty Station, the waterfront districts of Point Loma, the energy of Little Italy and the Gaslamp Quarter offer convenient, lively dining and entertainment venues. Amongst exquisite lifestyle decor and a relaxing atmosphere, the Sheraton San Diego Hotel & Marina reflects a perfect haven for the active lifestyle that is woven deep into the region’s DNA. There are waterside fire pits and three pools - each with a unique personality. But most importantly, the hotel is designed to make best use of San Diego’s average 72 degree year-round sunny weather. Sitting on the dock of the Bay, the hotel offers access to water sport rentals and sailing tours to provide an extraordinary perspective of San Diego. Along with the diversity that found home in San Diego, the intense energy that the destination acquired offers a remarkably unique experience. Naturally, this energy worked its way into the foundation of the hotel. From the moment of arrival, the hotel is designed to offer a scenic environment with unmatched flexibility and capability. The nautically inspired guest rooms and suites come with an elegant array of amenities and social enabling conveniences. Social travelers seeking something astonishing can choose one of the spacious and well equipped suites for a unique and luxurious home away from home. Reflecting the needs of the world’s social traveler, a great hotel is built with much more than awe-inspiring design. The Sheraton San Diego Hotel & Marina enlists a warm, friendly and tenured staff that is connected to the urban energy of downtown San Diego. ... more   less 

Additional Information about The Sheraton San Diego Hotel & Marina

Address: 1380 Harbor Island Drive, San Diego, CA 92101-1007
Location: United States > California > San Diego
Price Range: $148 - $574 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Sheraton San Diego Hotel & Marina 4*
Number of rooms: 1053
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Also Known As:
The Sheraton San Diego Hotel And Marina
San Diego Sheraton Hotel Marina
Sheraton San Diego Hotel Marina
Hotel Style:
#10 Green Hotel in San Diego
#22 Spa Hotel in San Diego
#34 Luxury Hotel in San Diego
#60 Business Hotel in San Diego
#75 Romantic Hotel in San Diego
#77 Family Hotel in San Diego
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