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Sheraton San Diego Hotel & Marina

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Traveler (2386)
Room & Suite (1437)
Dining (220)

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About

#152 of 263 hotels in San Diego
Location
4.1
Cleanliness
4.2
Service
3.9
Value
3.7
GreenLeaders Gold level
Stunning waterfront views await you at the Sheraton San Diego Hotel & Marina. Located in the San Diego, CA harbor, enjoy the nearby attractions such as the San Diego Zoo and the Gaslamp Quarter. Our hotel provides bright accommodations, an outdoor pool and refreshing drinks at Quinn's Ale House.
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Property amenities
Electric vehicle charging station
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Bicycle rental
Boating
Children Activities (Kid / Family Friendly)
Paid private parking on-site
Parking
Wifi
Paid wifi
Hot tub
Pool / beach towels
Outdoor pool
Heated pool
Fitness classes
Coffee shop
Restaurant
Breakfast available
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Outdoor dining area
Canoeing
Game room
Tennis court
Patio
Pets Allowed ( Dog / Pet Friendly )
Free airport transportation
Free shuttle or taxi services
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
24-hour security
Baggage storage
Concierge
Convenience store
Gift shop
Newspaper
Non-smoking hotel
Outdoor fireplace
Outdoor furniture
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Air conditioning
Desk
Private balcony
Room service
Cable / satellite TV
Flatscreen TV
Sofa bed
Bath / shower
Safe
Telephone
Iron
Private bathrooms
Wake-up service / alarm clock
On-demand movies
Radio
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Harbor View
Bay View
Languages Spoken
English, Spanish
Hotel links
Special Offer:Earn points toward free nights.
3.5
4,899 reviews
Reviews Summary
This summary was created by AI, based on recent reviews.
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The Sheraton San Diego Hotel & Marina is often celebrated for its modern renovations and the fresh atmosphere they've created, though there are mentions of some areas still feeling outdated. While the location is lauded for its closeness to the marina and airport, a few guests note it's a bit removed from other attractions. The service generally receives compliments for being friendly and efficient, yet some guests have encountered disorganization. Amenities like the dog-friendly policy and pools are well-regarded, but additional fees have led some to question the hotel's overall value.
Location
Convenient
Atmosphere
Stylish
Rooms
Dated
Value
Expensive
Cleanliness
Meticulous
Service
Inconsistent
Amenities
Satisfactory
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Guide37161910042 wrote a review Feb 23
1 contribution
I was here for a convention with thousands of women after a long day we ordered from DoorDash. This hotel has two towers. The driver dropped it off at the wrong tower, and one of the Bellman knew that we were at the other tower and took it from the driver, and came and delivered it himself. We thought we had just lost $80 worth of food. Every single employee that you come in contact with is so kind so genuine so friendly. The beds are comfy pillows are soft nice rooms just very accommodating beautiful view. It really is one of my favorite hotels I’ve ever been in. Thank you so much everyone and thank you to the bellman.!!!!
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Date of stay: February 2024Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Sheraton San Diego, Marketing at Sheraton San Diego Hotel & Marina
Responded 2 days ago
Hi Guide37161910042, thank you for taking the time to leave a review. We are pleased to hear that you experienced exceptional guest service by one of our bellmen and enjoyed the property's stunning views. It was a pleasure to have you as a guest and we look forward to welcoming you back to San Diego soon. Best Regards, The Sheraton Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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JenCR218 wrote a review Feb 20
Jacksonville, Florida1 contribution
We loved everything about our stay from friendly staff, clean rooms and amenities! Charlie helped check us in at the front desk and made amazing recommendations for sushi and ice cream! She went above and beyond with her customer service and helped make our anniversary weekend one to remember!
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Review collected in partnership with this hotel
Date of stay: February 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Sheraton San Diego, Marketing at Sheraton San Diego Hotel & Marina
Responded 1 week ago
Hi Jen CR218, thank you for taking the time to leave a review. We are pleased to hear that you enjoyed our newly renovated guestrooms experienced exceptional guest service, especially by one of our associates, Charlie. It was a pleasure to have you as a guest and we greatly appreciate the positive feedback. We look forward to welcoming you back to San Diego in the future. Best Regards, The Sheraton Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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David D wrote a review Feb 15
1 contribution
I travel a lot for business and have stayed a a lot of Marriott properties across the world and have never written a review but because of Nayley and her great customer service I had to share. I Was having a pretty hectic and bad luck kind of day. Very long and very difficult. I needed to leave some equipment with the front desk for a colleague to pick up the following day because my flight was leaving early the next day. Nayley was very attentive and extremely nice and accommodating. She went out of her way to help my tape up the boxes and put them up in a safe place and was very friendly. I am very thankful she helped me as it gave me a little boost of happiness I needed to get through the long trip before I got to go home to be with my family. 10 stars! Thank you Nayely!
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Date of stay: February 2024
Value
Location
Service
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Sheraton San Diego, Marketing at Sheraton San Diego Hotel & Marina
Responded 1 week ago
Hi U2589BLdavidd, thank you for taking the time and consideration to leave a review. We are pleased to hear that you experienced exceptional guest service and that one of our associates, Nayley was able to successfully accommodate your needs. It was a pleasure to have you as a guest and we greatly appreciate your feedback. We look forward to welcoming you back to San Diego in the future. Best Regards, The Sheraton Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Craig L wrote a review Feb 8
1 contribution
Awesome hotel. Stayed in the newly renovated Marina tower. Sheraton being a Marriott brand hotel has the the most comfortable beds in the business. Staff was awesome. Layla Mantyla, the room experience planner, took care of all our needs. Great view from our room. I stayed with my Marriott Bonvoy points, and compared to the Marriott San Diego Marquis Hotel, this was 114K points less for 2 nights than the Sheraton. I highly recommend this hotel. Make sure to ask for a room with a Marina view!
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Date of stay: February 2024
Value
Location
Service
Trip type: Traveled with friends
Room Tip: Stay in the Marina Tower and ask for a room with a view of the Marina.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Sheraton San Diego, Marketing at Sheraton San Diego Hotel & Marina
Responded 1 week ago
Hi CraiglQ9715FV, thank you for taking the time to leave a review. We are thrilled to hear that you enjoyed our newly renovated guest rooms and experienced superior guest service, especially from one of our associates, Layla. We greatly appreciate your feedback and look forward to welcoming you back to San Diego soon. Best Regards, The Sheraton Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Eden A wrote a review Feb 5
Los Angeles, California80 contributions
Beautiful hotel, great location . We stayed here this weekend, and loved the hotel. The rooms are very nice and clean. The beds are very comfortable, and we loved the bathtub. Our rooms had the Marina view, which was amazing. It feels like you can drive anywhere in San Diego within 15 min max.
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Date of stay: February 2024
Value
Location
Service
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Sheraton San Diego, Marketing at Sheraton San Diego Hotel & Marina
Responded 3 weeks ago
Hi 159ednag, thank you for taking the time to leave a review. We are delighted to hear that you enjoyed our newly renovated guestrooms and the property's stunning views of the Marina. It was a pleasure to host you and we look forward to welcoming you back to San Diego soon. Best Regards, The Sheraton Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Josh V wrote a review Jan 2024
2 contributions
Definitely one of my favorite hotels to stay at! Bernard @ elite guest services checked us in and took very good care of us! Proposal weekend for me and Bernard was able to get me in the perfect room! Thank you Bernard, you are the Most professional associate with a great personality I’ve had the pleasure of meeting and being checked in! Beautiful views for all occasions to stay “ The Sheraton downtown San Diego Marina!! Thank you Sheraton team!
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Date of stay: January 2024
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Sheraton San Diego, Marketing at Sheraton San Diego Hotel & Marina
Responded 3 weeks ago
Hi Jvasile, thank you for taking the time and consideration to leave a review. We're delighted to hear that Bernard provided such exceptional service during your stay and made your proposal weekend even more memorable by securing the perfect room for you. We'll be sure to share your kind words with Bernard and the rest of our team. It's wonderful to know that you enjoyed our beautiful views and had such a positive experience with us. We can't wait to welcome you back to The Sheraton downtown San Diego Marina for more special occasions in the future! Best Regards, The Sheraton Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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ALG wrote a review Jan 2024
5 contributions
Nayely made our trip an excellent one! She went above and beyond to help us during our flight interruption. She was professional, kind and super helpful. One of the best experiences we’ve had with a staff member and we’ve traveled the world! She deserves a promotion! Thanks again Nayely, you’re a true gem!
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Date of stay: January 2024Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Sheraton San Diego, Marketing at Sheraton San Diego Hotel & Marina
Responded 3 weeks ago
Hi Anonymousgratitude3, thank you for choosing to stay at the Sheraton San Diego Hotel & Marina. We are pleased to hear that Nayely was able to assist you and provide an exceptional guest experience. We're incredibly proud to have Nayely as part of our team, and we'll be sure to pass along your kind words to her. We greatly appreciate your feedback and look forward to welcoming you back to San Diego soon. Best Regards, The Sheraton Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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RM wrote a review Jan 2024
5 contributions
We had our flights cancelled, so camec to this Sheraton. Jaileene and Yamel helped us out, got us good rooms and squared away. We're already Bonvoy loyal members and this increased our loyalty! Thank you Sheraton San Diego!
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Date of stay: January 2024
Value
Location
Service
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Sheraton San Diego, Marketing at Sheraton San Diego Hotel & Marina
Responded 3 weeks ago
Hi Mktgmann, thank you for taking the time to leave a review. We are thrilled to hear that you experienced exceptional guest service and greatly appreciate your feedback. It was a pleasure to have you as a guest and we look forward to welcoming you back to San Diego soon. Best Regards, The Sheraton Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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jerryskc wrote a review Dec 2023
Kansas City, Missouri549 contributions
Stayed here for a couple of days with family on a short trip to SD. The proximity to the airport makes it attractive from the point of view of short transfer times, and if you are an avgeek like me, the chance to watch planes take off and land from the nearby runway. There is some plane noise, well insulated, but definitely there. This doesn't bother me, it may you. The hotel has the typical semi-circular drop off area leading guests into a large lobby and reception area. We are Bonvoy Titanium members and it pays to be so. We arrived at 10am and although we were told one of the 3 rooms we reserved should be available, we did have to wait over an hour for that to become reality. However, let's be real here. I don't hold it against a hotel with a 3pm check in policy when a room isn't ready at 10am! There is definitely upgrade work going on here. The pool was closed for this work although one can go to the Tower resort which is within a few hundred yards if one place to swim. We didn't so this wasn't an issue. There are open patio areas around the pool where it is pleasant to sit, but this is somewhat disturbed by construction noise during the day. It stops in the evening but be aware if this is still going on when you stay. There is obviously development going on in the lobby too where a section is cordoned off for a new eating spot coming soon but this doesn't detract from the ambiance significantly. The restaurant that is there works very well for breakfast. Again, I don't hold it against hotels when they are upgrading; it needs to happen sometimes. The rooms are standard hotel rooms. Nothing special but perfectly functional with small balconies that I appreciate. Our rooms looked back at the city, others overlook the marina. The latter are probably better, but ours was perfectly fine and better for watching planes! Not huge but very comfortable. As always, upper floors probably better. The downsides. I deplore the tactic of charging resort fees. Basically this is just an up charge. Some hotels give you things for it and there are some you can do here (bike hire, stand up paddle hire etc.) but the hotel rubric bizarrely attempts to justify this outrageous practice by saying it pays for "complimentary services". If you are paying for them, they are not complimentary. Are they? Resort charges and destination fees are a horrendous innovation in the hotel market and I wish Marriott, and other brands would quit doing it but I know I am shouting into the void here. Also, the Starbucks snack bar is a nice thing to have but when we were there they were 0 for 3 on getting our orders right; missed items, items charged but incorrect etc. This may not be Sheraton's issue but since it's in their hotel it is worthy of comment. Too many mistakes. I am not sure where Sheraton "fits" in the panoply of Marriott brands. Midscale I guess but I find it inferior to Marriott's main brand. For example, and I know this is a first world problem, there was supposed to be an M Club here for Marriott Bonvoy elites and I find this to be an excellent perk. However, when we asked we were told, brusquely: "No, we don't have that" despite it being on the elevator floor list as well as on the top floor signage. However, they have obviously done away with it. OK, then don't advertise that you have it. This sort of thing irks me. Still, it's a nice hotel, I'd stay here again but it looks to me they are in the process of going downmarket which is a shame.
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Date of stay: December 2023
Value
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Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Tell Me More wrote a review Dec 2023
Ponte Vedra Beach, Florida28 contributions
Construction BUT, Beautiful Resort You will not find out this hotel is under construction until you select it to book. That’s just not right, if you’re scrolling through hotels you need to see this immediately, the hotel changed where they put this and even staff complained it’s not right. So… We are Marriott Lifetime Titanium and requested an upgrade etc. No they emailed me back it wasn’t available, but at check out the manager said it was only 30% booked. I don’t need to play games, just appreciate your members. They also put us with a pool view which was under construction and were working on it in the morning loud! Restaurant was closed and bar restaurant was only available. Before getting ready for bed, the tub started exploding and sand and shells came up, now we need to call the plumber and let him know he needed a snake tool. Nooo he didn’t bring it, brought pliers and didn’t even know how to fix it, his only job, what??? Exploded again with dirty water. Breakfast was good but we couldn’t use our coupons, because my husband has celiac, no wheat. Sam, a young woman was wonderful, she really likes her job, yeah.
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Date of stay: December 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Team Marriott, Guest Services / Front Office at Sheraton San Diego Hotel & Marina
Responded Dec 26, 2023
Dear vpCIC, First and foremost, we would like to thank you for your loyalty to our brand. We would like to sincerely apologize for any miscommunication regarding the status of our rejuvenation project, for any disturbances you experienced due to the rejuvenation efforts, for the concerns with your bathtub, and for not meeting your expectations. We will be sharing your feedback with our reservations team to ensure that we better communicate this information in the future. We will also be addressing your concerns with our maintenance team to ensure that we are assisting our guests to the best of our ability and prevent instances such as these from being repeated. We hope you will stay with us again once the project has been completed to that we may provide you with one of our newly refreshed, coastal-themed guest rooms. Best Regards, Sheraton Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$229 - $314 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the sheraton san diego hotel and marina, san diego sheraton hotel marina, sheraton san diego hotel marina
LOCATION
United StatesCaliforniaSan Diego
NUMBER OF ROOMS
1053
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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SHERATON SAN DIEGO HOTEL & MARINA $168 ($̶2̶3̶4̶) - Updated 2024 Prices & Reviews - CA

Frequently Asked Questions about Sheraton San Diego Hotel & Marina
Which popular attractions are close to Sheraton San Diego Hotel & Marina?
Nearby attractions include Spanish Landing (0.2 miles), Harbor Island Park (0.6 miles), and Gaslamp Marketplace (0.4 miles).
What are some of the property amenities at Sheraton San Diego Hotel & Marina?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Sheraton San Diego Hotel & Marina?
Top room amenities include air conditioning, a flat screen TV, and a desk.
What food & drink options are available at Sheraton San Diego Hotel & Marina?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Sheraton San Diego Hotel & Marina?
Yes, paid private parking on-site and paid public parking on-site are available to guests.
What are some restaurants close to Sheraton San Diego Hotel & Marina?
Conveniently located restaurants include C-Level Lounge, Island Prime, and Coasterra.
Are there opportunities to exercise at Sheraton San Diego Hotel & Marina?
Yes, guests have access to a pool, a fitness center, and fitness classes during their stay.
Does Sheraton San Diego Hotel & Marina have an airport shuttle?
Yes, Sheraton San Diego Hotel & Marina offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Sheraton San Diego Hotel & Marina have airport transportation?
Yes, Sheraton San Diego Hotel & Marina offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Sheraton San Diego Hotel & Marina?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Sheraton San Diego Hotel & Marina?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.