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Four Points by Sheraton San Diego

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8110 Aero Drive, San Diego, CA 92123
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Breakfast for 2 Included
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Four Points by Sheraton San Diego
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487 Reviews from our TripAdvisor Community

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Showing 465: English reviews
A TripAdvisor Member
5 of 5 stars Reviewed 6 days ago NEW via mobile

From the moment we checked in our stay has been awesome. Michael and the other front desk staff were friendly and helpful. Got to our room and it was clean and modern. We went to the pool and the pool and the hot tub were both clean and a nice way to spend the afternoon.

Helpful?
Thank A TripAdvisor Member
South Jordan, Utah
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago

When we first checked in, I was a little disappointed with our room on the 2nd floor with no view. But we literally just dumped our bags in the room and took off to go sight seeing. Later that evening when we got back to the hotel, we decided to stop by the bar for a drink before heading to... More 

Helpful?
3 Thank SueQ63
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago via mobile

I stayed back in June and enjoyed my stay i stayed during a heat way and spent most of time in the pool and when I got out my key was not working but it was by the cell phone the whole time no biggie I go the front desk and Machine was down for 10 mins ( System updating... More 

Helpful?
Thank Gluv619
Oceanside, California
Level Contributor
20 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
2 of 5 stars Reviewed 2 weeks ago

The location and price were "ok" for the holiday weekend, but had I known that Sheraton allowed such abysmal customer service and facilities under their name, I would've gladly paid more to go elsewhere. Upon arriving late in the evening we got the 2 rooms we had reserved, however the attendant forgot to give us both sets of keys, so... More 

Helpful?
1 Thank sstutler760
San Diego, California
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
1 of 5 stars Reviewed 3 weeks ago

If I could give zero stars I would. It's late, I'm tired and I needed somewhere to stay. I usually stay at the Sheraton Mission Hills and will never make the mistake of not staying there again. First of all this place is old and weird with these wide hallways. But that wouldn't make me write a bad review. Hey... More 

Helpful?
Thank dsthomas65
James O, Manager at Four Points by Sheraton San Diego, responded to this review

Dear dsthomas65, Thank you for taking the time to write. The room 2065 was actually taken off market for a few days for preventive maintenance and was released when it was clear of any issues prior to your arrival. I'm sorry that your experience was not pleasant. We are constantly working in improving our hotel and definitely appreciate your feedback.... More 

Seattle, Washington
Level Contributor
21 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed 3 weeks ago

So, this review has three levels: 1) the facility- nice, clean, well maintained. I really can't complain about the room or the infrastructure, as it is designed well, open and well lit. Bed is reasonable and sheets are clean. Towels clean, but a little coarse for what I would expect here. 2) The staff leaves me a lot to be... More 

Helpful?
Thank herpdoc
James O, Manager at Four Points by Sheraton San Diego, responded to this review

Dear herpdoc, Thank you for taking the time to write. I am sorry to say that we have failed to exceed your expectations. Your perception of our guest service has been shared with the team as we address that every detail counts in our guests' overall experience. I hope that you can come visit us again when your travels take... More 

DC
Level Contributor
49 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
1 of 5 stars Reviewed 4 weeks ago

I stayed here for business and the front desk checked me into room 2065. The hotel itself is old and due for a remodel so I wasn't expecting much from the room but the room is far worse. Its rotten, musty smell hits you immediately upon entry. The hair dryer was also broken and the walls looks like they had... More 

Helpful?
Thank travelfoodiedc
James O, Manager at Four Points by Sheraton San Diego, responded to this review

Dear travelfoodiedc, Thank you for sharing your experience. I apologize we have given you a room that was not ready for guest use. We take pride in providing our guests with a comfortable stay and I'm sad to say we started off on the wrong foot (or room). I'm glad that your new accommodations were to your liking. We hope... More 

Level Contributor
45 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

I found the staff here exceptionally friendly and helpful. There is easy access to 5, it's close to some good food options (I recommend the Persian restaurant a couple of blocks away), close to the water and the zoo. The rooms are neat and clean. The barman is very funny. And BONUS!, they have Dr Pepper in the store... Winning.

Helpful?
Thank Pickyeater1973
James O, Manager at Four Points by Sheraton San Diego, responded to this review

Dear Pickyeater1973, Thank you for visiting us at the Four Points San Diego! We are definitely fortunate to be located in an area that is a stone's throw away from a large selection of international cuisine (Convoy Street, Clairemont Mesa Blvd, Balboa Ave., etc.) - even as locals, we love being here! We hope to see you again! P.S. I... More 

Tucson, Arizona
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 stars Reviewed 4 weeks ago

So, if you're reading this, you've been reading bad reviews and aren't sure about this place. I booked it, and then did the same thing with dread.....IT'S NOT THAT BAD. The location seemed fine to me. I didn't feel unsafe. As you've read, I can confirm that the staff is excellent. Very nice, did everything they could for us. The... More 

Helpful?
1 Thank kidondrums
Boston, Massachusetts
Level Contributor
73 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
4 of 5 stars Reviewed 5 weeks ago

I decided to get away from the downtown hotels because of business events north of the city. The Four Points turned out to be a very comfortable hotel, nice outside pool, even a bit of golfing. The breakfast was quite OK, included with SPG Platinum benefits. It's not an over the top hotel but great value. I found driving to... More 

Helpful?
Thank WorldWiseTrade
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Golf course
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Shuttle Bus Service
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the Four Points by Sheraton San Diego. We're here to make your stay fun, friendly, and comfy. Located near many corporate offices & major attractions. ... more   less 

Additional Information about Four Points by Sheraton San Diego

Address: 8110 Aero Drive, San Diego, CA 92123
Location: United States > California > San Diego
Price Range: $133 - $277 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Four Points by Sheraton San Diego 3*
Number of rooms: 225
Reservation Options:
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Also Known As:
4 Points By Sheraton San Diego
Four Points By Sheraton San Diego Hotel San Diego
San Diego Four Points
San Diego Sheraton
Four Points San Diego
Sheraton San Diego
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