The Marriott Marquis is a beautiful property as it’s located right on the marina in San Diego only a bridge away from Coronado island. This property is located within walking distance to the gaslight area of shops and restaurants. This property needs renovation as it is showing age and definitely needs some refreshing for 2021( see images) overall was an enjoyable weekend
Well what a surprise. This Marriott is different and not a bland corporate hotel. Modern, light and refreshing it’s a great place to stay. My large and well-appointed bedroom had fantastic views over San Diego Bay with a constant procession of ships arriving and departing.
Stayed here for a few nights on business, it is unlikely I will return. The hotel despite looking modern and up to date is rather old, rooms are dated, also very damp rooms, they could benefit from new ac system. Front desk staff very inconsistent, charge for the business centre to print documents! for the price this should be included. Plenty of options to choose from in San D, look elsewhere.
I really liked this hotel: great location, clean rooms, great view, free kayak or bike rentals with daily resort fee, etc, BUT: The pool is a Covid disaster waiting to happen! We were there on a Saturday afternoon. It was at 100%+ capacity. We were told we needed wrist bands, but half the people there didn't have any. Two big groups were celebrating birthdays and alcohol was flowing freely. It looked like some people brought outside foods and drinks; some even had their own coolers. Hardly anybody had masks on. Some people even vaped while in the pool. There was no enforcement or distancing. Chairs were not spread out. If this isn't a potential super spreader event, I don't know what would be.
My traveling party consisted of my sister, two nieces, and myself. We had two rooms booked for our stay. I wish I could say that our stay was pleasant and enjoyable, but due to the hotels lack of enforcing social distancing and state safety measures our stay was stressful and has caused us great anxiety. Upon arriving at the hotel we observed many other guests in common areas not wearing masks. No hotel staff were enforcing that they have masks on (as many staff walked right by). Last night after a long drive from San Jose we were looking forward to relaxing in the pool. Both pools were over crowded with guests and little social distancing in the pools and pool deck area. A group of people were drinking in the pool with no staff member asking them to please not drink in the pool. We left the pool within 5 minutes of entering. As we were there we observed guests leaving the pool area and no one was there to wipe down the lounge chairs. We made the decision that the hotel situation was not safe for us and we needed to return to our rooms. This morning upon check out we spoke with front desk staff member Kayla Franklin and told her of our safety concerns and dissatisfaction with our experience. As we were speaking with Kayla we pointed out that there was a family of three checking in with a teenage daughter with her mask totally down off her face and the woman at one point had her face mask down below her nose and mouth. Kayla informed us that staff do tell guests that they need to put their mask on, but in this instance that did not happen. Not once did the hotel staff member ask that their mask be put on. The woman was directly breathing on the plexiglass that then another guest would need to check in at. No cleaning of the plexiglass was done. As we were walking to the parking garage again we witnessed hotel guests with no mask or down below their nose and mouth with staff walking right by them without a word. My sister and niece both have asthma and should not have been put in such an unsafe situation. We had other stays booked for other Marriott hotels and had high hopes of returning to this hotel, but after this experience we will be canceling and we will not be returning to this hotel.…