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Holiday Inn Express San Diego N - Rancho Bernardo

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#169 of 278 Hotels in San Diego
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Holiday Inn Express San Diego N - Rancho Bernardo
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160 Reviews from our TripAdvisor Community

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Showing 154: English reviews
Pine, Arizona
Reviewed November 28, 2014

We loved staying here. Quiet. Excellent beds. Came with an extra blanket (which I always appreciate). Everything in excellent repair. Room quietly decorated (but decorated). Wonderful breakfast. Perhaps the second best Holiday Inn Expresses we have stayed in.....................good dining choices within a couple of miles. HEI provided a very helpful list of eating establishments within various distances----very appreciated and also...

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Helpful?
Thank yondershiningstar
Deenesh S, Front Office Manager at Holiday Inn Express San Diego N - Rancho Bernardo, responded to this review

We Really appreciate you taking the time to give us a FIVE STAR Review. Thank you so much for that. Please contact me personally if you plan to come back to the area. (dee@wintimehotels.net) Dee S. Guest Service Manager

Loma Linda, California
Reviewed November 16, 2014

Our stay here was excellent. The front staff was very pleasant and accommodating (particularly Cheryl and Mary Lou). The room was very clean and the location is nice and quiet. It's about 20 mins from downtown San Diego which is nice if you're looking to get away from the crowded city. The bed was very comfortable for the price. We'll...

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Helpful?
Thank Someone S
Robin O, Manager at Holiday Inn Express San Diego N - Rancho Bernardo, responded to this review

Dear Someone S, We appreciate your feedback we are pleased to hear you had an excellent stay. We are happy to know that you had a clean and quiet room and that you will return to us. We look forward to seeing you in the future! Robin Guest Experience Champion

Pune, India
Reviewed November 3, 2014

I stayed here for 1 month and my stay was very pleasant. Room was good, mostly everything was available. Sometimes getting drinking water was an issue as there was no facility for it in the room, so one has to ask for it from the front desk each and everytime. Staff of the hotel was very very nice and friendly.

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Helpful?
Thank S_Rupainwar
Deenesh S, Front Office Manager at Holiday Inn Express San Diego N - Rancho Bernardo, responded to this review

Dear S_Rupainwar, Thank you for taking the time to let us know how your 1 month stay was here at the Holiday Inn Express Rancho Bernardo. We appreciate all the nice things you said about the helpful staff and not having any issues outside of drinking water during your stay. We stock fresh cookies and coffee and well as fresh...

Billings
Reviewed September 5, 2014

Booked two rooms here using points. Felt like it is a hotel that has potential and has some upsides however it falls short of what I expect from a Holiday Inn Express (HIE). The exterior looked updated but the halls and rooms need work. Used the inside stairs and cannot fully put in words how dirty and bad smelling that...

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Thank MTfamily
IHGCare, Guest Relations Manager at Holiday Inn Express San Diego N - Rancho Bernardo, responded to this review

Dear MTfamily, Thank you for taking the time to post a review of our property. We truly appreciate any feedback you give us. We are pleased to know that you liked the hotel's exterior. However, please accept my apologies for falling short of your expectations. Your comments about the level of cleanliness, bathroom facility and room condition will be forwarded...

Chicago, Illinois
Reviewed September 5, 2014

I chose this hotel because it was close to a friend's home that I was visiting. It is clean and quiet and the included breakfast is a nice value as well. The only con is that all the doors that are supposed to be securely closed to enter various parts of the complex are literally wide open all night making...

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Thank Frequent T
IHGCare, Guest Relations Manager at Holiday Inn Express San Diego N - Rancho Bernardo, responded to this review

Dear Frequent T, Thank you for taking the time in completing a review about your stay. We are delighted to know that you liked our location and level of cleanliness. Guest satisfaction is important to us and we try our best to make sure all of our guests have a rewarding experience at our hotel. We regret the issues you...

Brussels, Région De Bruxelles-Capitale, Belgium
Reviewed August 26, 2014

We found a good deal for four nights on hotwire. It was a decent enough stay but that is just about it. Rooms are comfortable which is good. The quality of the rooms and level of cleanliness is acceptable. Two points may have been misleading or bothersome: 1. The thermostat in the room is locked at 75 degrees Fahrenheit and...

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Helpful?
Thank Hassan H
Dee S, Manager at Holiday Inn Express San Diego N - Rancho Bernardo, responded to this review

I want to thank you for taking the time to let us know about your experience at the Holiday Inn Express Rancho Bernardo. We apologize for the mishaps during your stay. The reason that we have A/C's set to 75 is becuase some guest tend to turn our units down to 65 degrees or less. When this happens with the...

Ontario's Near North, Canada
Reviewed August 17, 2014

Hotel is nice, room was good and comfortable. Comp breakfast in the morning was great and the lady working the breakfast area was working very hard. She did a wonderful job. Elevator was a bit annoying as you need a room key to use it, which was a problem because my husband and son went down to pool with the...

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Thank Jana M
Los Angeles, California
Reviewed August 16, 2014

I spend well over 100 nights per year in Holiday Inn Expresses because they are typically quiet, clean, predictable and reasonably priced. This one is an exception. It's a tired, poorly laid out facility in an awkward location. OK, I can deal with that, but I was not pleased by the paper thin walls (I unwillingly participated in a conversation...

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Helpful?
1Thank technocleric
IHGCare, Guest Relations Manager at Holiday Inn Express San Diego N - Rancho Bernardo, responded to this review

Dear technocleric, Thank you for your review regarding your recent stay at Holiday Inn Express San Diego-Rancho Bernardo, CA. It is regrettable you were not satisfied with the service you received. I would like to address this with you further. I have sent you a private message to obtain more information about your stay. I look forward to hearing from...

Pune, India
Reviewed August 11, 2014 via mobile

Stayed here for 2 weeks. The breakfast is good. The suite was pretty good. One of the TVs didn't work, so they upgraded us to a larger suite, which was actually pretty spacious and had a jacuzzi in the bathroom. The general areas in the corporate building take you aback at first since it's a bit old and the carpets...

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Helpful?
Thank melrosereb
Robin O, Manager at Holiday Inn Express San Diego N - Rancho Bernardo, responded to this review

Dear Melrosereb, Thank you for your feedback we are happy that you enjoyed your upgraded suite and the breakfast we provided. If you return in the future we hope to see you again! Robin Guest Experience Champion

Texas
Reviewed August 6, 2014

Interesting one this. The hotel doesn't strike you as great when you check in and you may have to walk a LONG way to your room. It has a weird very long and thin layout. Not very good if your room key gets wiped somehow and you have to walk all the way back (or even twice)... But the staff...

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Helpful?
Thank GE1Texas
IHGCare, Guest Relations Manager at Holiday Inn Express San Diego N - Rancho Bernardo, responded to this review

Dear GE1Texas, Thank you for your review regarding your recent visit at our hotel and for providing us with your valuable feedback. It is great to hear that you enjoyed your room and the majority of features provided. The feedback we receive from our valued guests, like you, enables us to improve and continually provide the best experience possible. Once...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
GreenLeadersBronze level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Room Service
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
The Holiday Inn San Diego-Rancho Bernardo is nestled in a beautiful valley surrounded by majestic hills, and is recognized for its golf courses and wineries.Rooms available for local tournaments: San Diego Open, NJB Tournament, PQ Premier, Triple Crown, & Hotspurs.The hotel offers many amenities for the business and vacation traveler at affordable prices. Our exclusively designed rooms and facilities include a host of functional features: convenient location, spacious and business-friendly guest rooms, free wireless high-speed Internet, complimentary hotel shuttle to offices within 5 miles Mon-Fri, complimentary business center services, full service Elephant Bar & Restaurant and Lounge, room service, hot breakfast buffet daily, complimentary parking, complimentary fitness center, same day valet/laundry service, outdoor heated pool and spa, in room coffee makers, two-line phones, large work stations, refrigerators and microwaves in all rooms. We are the closest full service hotel to the San Diego Wild Animal Park in the area. Local companies include: Hewlett-Packard, Sony, General Atomics, Lockheed Martin, SAIC, Northrop Grumman, Raytheon, NCR, BAE Systems, Pulse Engineering, Masco, Caterpillar/Hawthorne Machinery, Laserink, Cymer, Kodak, Zarlink Semiconductors, & Sumitomo Electric Inc. ... more   less 

Additional Information about Holiday Inn Express San Diego N - Rancho Bernardo

Address: 17065 W. Bernardo Dr., San Diego, CA 92127 (Formerly Holiday Inn San Diego-Rancho Bernardo)
Location: United States > California > San Diego
Price Range: $109 - $189 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Express San Diego N - Rancho Bernardo 3*
Number of rooms: 178
Reservation Options:
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Also Known As:
Holiday Inn San Diego-Rancho Bernardo Hotel San Diego
San Diego Holiday Inn
Hotel Style:
#40 Green Hotel in San Diego
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Questions & Answers

Questions? Get answers from Holiday Inn Express San Diego N - Rancho Bernardo staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“All rooms would be good.”
 of 5 bubbles RossP417, Oct 28, 2016 | Read review
“Curtains do not close so bring safety pins or clips to pull them up and close if you are light sensitive (room 274).”
 of 5 bubbles pk554, Oct 27, 2016 | Read review
“Walk to Phil's BBQ right next door - excellent food!”
 of 5 bubbles PHXSports, Aug 10, 2016 | Read review
“2nd & 3rd have a balcony”
 of 5 bubbles 702pauliner, Aug 7, 2016 | Read review
“If possible get a room away from the street.”
 of 5 bubbles frankt556, Jun 22, 2016 | Read review
5 of 5
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