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Holiday Inn Express San Diego N - Rancho Bernardo

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#169 of 278 Hotels in San Diego
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Holiday Inn Express San Diego N - Rancho Bernardo
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160 Reviews from our TripAdvisor Community

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Showing 154: English reviews
Kapaa, Hawaii
Reviewed 1 week ago via mobile

We come to this hotel because we feel it is consistent in quality service, lodging and breakfast. This weekend was A Kid Soccer Fest, and quite crowded. Still the staff did not seem harried or out of sorts. Desk staff Evelyn and MaryLou were so pleasant at our departure, we felt we would be a little missed. They were so...

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Helpful?
1Thank MarshallGulch
Dayton, OH
Reviewed 3 weeks ago

A weekend stay at HI Express RB Room # 379. On Sat 8:10 AM into the shower and no Hot water pressure. Called front desk and they advised to wait 15 minutes. After 15 minutes the water was a trickle – so no shower. Contacted the Asst. Mgr. Saturday afternoon and here is the response - “My sincere apologies for...

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1Thank Dayton_OHJohn
IHGService, Guest Relations Manager at Holiday Inn Express San Diego N - Rancho Bernardo, responded to this review

Dear Dayton_OHJohn, Thank you for being our guest and for taking the time to share your experience. We rely on guest feedback as this will allow us to improve wherever possible. Our hotel is committed to providing our guests with the highest quality services and facilities and we are truly sorry about your shower experience that prevented you from having...

Orange, Australia
Reviewed October 28, 2016

We stayed for six nights, the staff were very helpful and friendly quickly dealing with any requests, the property was well maintained and tidy. We left a classic car in the car park for a day and night while we went to LA and felt comfortable doing so. We would certainly stay there again.

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Thank Ross P
Davis, California
Reviewed October 27, 2016

Wonderful staff who are quick to respond. The Hostess in the breakfast room was enthusiastic and provided quick refills. BBQ Restaurant nearby makes for a comfortable walk without dealing with traffic.

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Thank pk554
California
Reviewed October 10, 2016

Stayed for two nights in October 2016. The outside appearance of the hotel and outdated hallways and carpeting made me a little nervous; however, the room interiors were modern, clean and comfortable. The front desk staff were friendly and courteous. The free breakfast was up to par with the Holiday Inn Express standards. I appreciated the Keurig coffeemaker in the...

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2Thank Juls205
Fortaleza, CE
Reviewed September 20, 2016

Stayed here for 1 very short night recently. The hotel is located a little of the highway but is easy to find. Had a late arrival but service at checkin was very good. The hotel extends to the back and is 2 levels high. If you are in a higher number you might have to walk a little but parking...

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Thank AvdV80
Phoenix, AZ
Reviewed August 10, 2016

Got a good rate on this hotel since it is a little out of the way from the downtown San Diego area (though not a big deal since we drove out anyway). The room was nice and modern and clean. We did have to be moved rooms since the A/C in the first room was not working. No problem being...

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Thank PHXSports
Grand Terrace, California
Reviewed August 7, 2016

At that time was a lot of young kids from all over Hawaii and Mexico that was ok because they to were there for tournament. They have a compliment breakfast eggs, sausage, pancakes, toast, fruit, juices, milk, coffee and more. A lot in walking distance. Very friendly workers.

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Helpful?
Thank Pauline R
HazelGuison, Sales Manager at Holiday Inn Express San Diego N - Rancho Bernardo, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed our breakfast selection and find our staff friendly. We value your feedback and hope you will visit us again. Sincerely, Hazel G. Sales Manager

California
Reviewed July 19, 2016 via mobile

I was disappointed that this hotel would not honor a group rate or comparable price when upgrading but I was even more disappointed to find out my pricier upgrade was a smaller room than the group rate room. Staff was more helpful at check-in than whomever previously assisted me over the phone & misled me about the layout of the...

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1Thank Dark_Choc-a-holic
IHGService, Guest Relations Manager at Holiday Inn Express San Diego N - Rancho Bernardo, responded to this review

Dear Dark_Choc-a-holic, Thank you for writing a detailed review about your stay. We're glad that the breakfast selection, pool area were well to your liking. We're very sorry for not being able to exceed your expectations, especially with your room accommodation, staff service, and issues with some amenities of the hotel. We take all guest reviews seriously and will work...

Queen Creek, Arizona
Reviewed July 14, 2016

We were a little disappointed in that the Hotel itself is older and, frankly, could use some serious updating. The sofa in our room was pretty uncomfortable. Walls are thin and you can hear everything. Having said that, it was clean and the staff was excellent. Breakfast was included and was quite good. It was our first time visiting the...

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Helpful?
Thank Marie S
HazelGuison, Junior Sales Manager at Holiday Inn Express San Diego N - Rancho Bernardo, responded to this review

Thank you for your feedback regarding your recent visit at our hotel we are pleased to hear that you enjoyed our breakfast and find our staff excellent, it's something our staff takes great pride in and please accept our sincerest apologies for the disturbance you have experienced during your stay due to the room conditions. Rest assured that these issues...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
GreenLeadersBronze level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Room Service
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
The Holiday Inn San Diego-Rancho Bernardo is nestled in a beautiful valley surrounded by majestic hills, and is recognized for its golf courses and wineries.Rooms available for local tournaments: San Diego Open, NJB Tournament, PQ Premier, Triple Crown, & Hotspurs.The hotel offers many amenities for the business and vacation traveler at affordable prices. Our exclusively designed rooms and facilities include a host of functional features: convenient location, spacious and business-friendly guest rooms, free wireless high-speed Internet, complimentary hotel shuttle to offices within 5 miles Mon-Fri, complimentary business center services, full service Elephant Bar & Restaurant and Lounge, room service, hot breakfast buffet daily, complimentary parking, complimentary fitness center, same day valet/laundry service, outdoor heated pool and spa, in room coffee makers, two-line phones, large work stations, refrigerators and microwaves in all rooms. We are the closest full service hotel to the San Diego Wild Animal Park in the area. Local companies include: Hewlett-Packard, Sony, General Atomics, Lockheed Martin, SAIC, Northrop Grumman, Raytheon, NCR, BAE Systems, Pulse Engineering, Masco, Caterpillar/Hawthorne Machinery, Laserink, Cymer, Kodak, Zarlink Semiconductors, & Sumitomo Electric Inc. ... more   less 

Additional Information about Holiday Inn Express San Diego N - Rancho Bernardo

Address: 17065 W. Bernardo Dr., San Diego, CA 92127 (Formerly Holiday Inn San Diego-Rancho Bernardo)
Location: United States > California > San Diego
Price Range: $108 - $182 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Express San Diego N - Rancho Bernardo 3*
Number of rooms: 178
Reservation Options:
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Also Known As:
Holiday Inn San Diego-Rancho Bernardo Hotel San Diego
San Diego Holiday Inn
Hotel Style:
#40 Green Hotel in San Diego
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Questions & Answers

Questions? Get answers from Holiday Inn Express San Diego N - Rancho Bernardo staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“All rooms would be good.”
 of 5 bubbles RossP417, Oct 28, 2016 | Read review
“Curtains do not close so bring safety pins or clips to pull them up and close if you are light sensitive (room 274).”
 of 5 bubbles pk554, Oct 27, 2016 | Read review
“Walk to Phil's BBQ right next door - excellent food!”
 of 5 bubbles PHXSports, Aug 10, 2016 | Read review
“2nd & 3rd have a balcony”
 of 5 bubbles 702pauliner, Aug 7, 2016 | Read review
“If possible get a room away from the street.”
 of 5 bubbles frankt556, Jun 22, 2016 | Read review
5 of 5
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