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Crowne Plaza Hotel San Diego - Mission Valley

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#163 of 278 Hotels in San Diego
GreenLeadersPlatinum level
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Crowne Plaza Hotel San Diego - Mission Valley
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904 Reviews from our TripAdvisor Community

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Honolulu, Hawaii
Reviewed 2 weeks ago via mobile

The hotel is beautiful and the staff top notch. Located on Hotel Circle, there is east access to everything. I guess it's tied to your rate somehow, but I got two drink vouchers and free breakfast and dinner. Also free Wifi.

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Helpful?
Thank Wayne B
Guest S, Guest Service at Crowne Plaza Hotel San Diego - Mission Valley, responded to this review

Dear Wayne B, We appreciate your kind words of our hotel and your 5 star review! I'm delighted to hear that your stay with us was a good one and that you found our hotel to be convenient. Thank you for staying with us and we hope to see you soon! Best regards, Selena Guest Services

Boulder Creek, California
Reviewed 2 weeks ago

I stayed at the Crowne Plaza for business. The facility was clean but nothing special. Didn't use the pool but it was nice size. When I called to find out if there was a microwave or fridge in the room I was told there was not, but when I arrived I discovered my room had both! (I think they might...

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Helpful?
Thank Kris C
Guest S, Guest Services at Crowne Plaza Hotel San Diego - Mission Valley, responded to this review

Dear Kris C, Thank you for your 4 star review of our hotel! We appreciate you taking the time to comment on our hotel and rest assure that your overall guest experience is important to us. Thank you for staying with us and for highlighting our staff. We hope to see you soon! Best regards, Selena Guest Services

Houston, Texas
Reviewed 2 weeks ago via mobile

I am a big fan of IHG and stay with them as much as possible. This property is beautiful and well maintained. Room was clean with a balcony and sliding glass door. Super cute. An courtyard is really spectacular.

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Helpful?
Thank Michelle N
Guest S, Guest Services at Crowne Plaza Hotel San Diego - Mission Valley, responded to this review

Dear Michelle N, Thank you for taking the time to review our hotel and for giving us a 5 star review! We appreciate your kind words of our hotel and we're pleased to hear that your overall guest experience was a good one. Thank you for staying with us and we hope to see you soon! Best regards, Selena Guest...

Hollywood, Maryland
Reviewed 3 weeks ago

I booked a room with a king bed at the Crowne Plaza Mission Valley, but was told no king rooms were available at check-in. Only after invoking my IHG Rewards Spire Elite status did they find a king room available - but was not ready yet, as housekeeping was still cleaning it (I was checking in at 4:15 PM on...

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Helpful?
Thank Nate_Spurr
Guest S, Guest Services at Crowne Plaza Hotel San Diego - Mission Valley, responded to this review

Dear Nate_Spurr, Thank you for taking the time to comment on our hotel. We apologize that our hotel did not meet your standards. We value your feedback and your overall experience is important for us. The hotel has a bright future and we will be focusing on issues you mentioned above. I'm happy to hear that our Aloha Government Club...

Burscough, United Kingdom
Reviewed January 16, 2017

Only stayed for one night for work but was very enjoyable. Located very close to old town, also somewhat half way between down town and La Jolla. Free shuttle service to Mall, Old Town and Airport. A great option if you don't want to be stuck right down town.

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Helpful?
Thank Rob_Bob85
Guest S, Front Office Manager at Crowne Plaza Hotel San Diego - Mission Valley, responded to this review

Dear Rob_Bob85, Thank you for your review of our hotel. I am delighted you enjoyed your stay with us and were able to sue the shuttle service during your stay. We hope to see you again soon! Sunny Regards, Daniel M. Front Office Manager

Reviewed December 22, 2016 via mobile

Hotel is a little dated but wonderful. We stayed using points and wanted for nothing. It is close to the zoo and sea world and easy access to everything else in San Diego. The breakfast buffet leaves a lot to be desired and is pricey but the coffee was fabulous! Definitely recommend if you are looking for something that you...

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Helpful?
Thank Cheri B
Guest S, Front Office Manager at Crowne Plaza Hotel San Diego - Mission Valley, responded to this review

Dear Cheri B, Thank you for your 5 star review of our hotel! We appreciate your kinds words and recommendation to others to stay at our hotel. We hope to see you again soon! Sunny Regards, Daniel M.

Reviewed December 18, 2016 via mobile

My family stayed here for 5 days. As many other reviewers said it's a dated hotel needs refurbishment. The old decoration does not bother me, as long as all the facilities functioning and reasonably clean. However, the rooms we stayed need thorough clean. My kid's white socks turned BLACK after running around in the first room we stayed!! Days later...

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Helpful?
1Thank Jessie Z
Guest S, Front Office Manager at Crowne Plaza Hotel San Diego - Mission Valley, responded to this review

Dear Jessie Z, Thank you for your review of our hotel. We would like to apologize for the room deficiencies you experienced. We value your feedback and rest assured, the overall guest experience is important to us, the hotel has a bright future and improvements will done focusing on some of the issues you mentioned. I am pleased to read...

Reviewed December 16, 2016 via mobile

This is an older Hawaii themed property with a crazy outdoor access layout. Although the room quality was average the customer device was not. After spending 20 minutes walking around looking for the laundry room and ATM the front desk was unable or unwilling to break a twenty so I could get quarters to do laundry. The market was closed...

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Helpful?
Thank Coulomb67
Guest S, Front Office Manager at Crowne Plaza Hotel San Diego - Mission Valley, responded to this review

Dear Coulomb67, I am sorry that you had a challenge in finding a staff member that was able to give you quarters to do your laundry. I appreciate your comments and will be looking into the situation on staff having more change on them. Sunny Regards, Daniel M.

Reviewed December 11, 2016 via mobile

Stayed there for a business trip. The staff was very responsive and helped me well with every request. Addition of airport shuttle will really help. Lots of food given in room service- thanks. Rooms are well kept and serviced.

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Helpful?
Thank Muneer H
Guest S, Front Office Manager at Crowne Plaza Hotel San Diego - Mission Valley, responded to this review

Dear Muneer H, Thank you for taking the time to share your comments. We are happy to read the comments about our staff, they truly care about every guest in making a positive impact by being kind, respectful and genuine to everyone's needs. We hope to see you again soon! Sunny Regards, Daniel M.

Maple Grove, MN, United States
Reviewed December 11, 2016 via mobile

Nestled in Mission Valley, this hotel has it all! Beautiful pool, top sushi bar, great restaurant, beautiful court yards (4). Excellent location from Zoo, Sea world, downtown, old town and in center of many excellent restaurants. This will be where I stay on every trip to San Diego! The staff went out of their way to accommodate me. Rooms were...

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Helpful?
Thank John E
Guest S, Front Office Manager at Crowne Plaza Hotel San Diego - Mission Valley, responded to this review

Dear John E, Thank you for your 5 star review of out hotel! I am pleased to hear we will be your #1 choice to stay when visiting San Diego! Please don't hesitate to contact us in advance if there is anything we can do you make your stay more enjoyable. We look forward to your next visit. Daniel M....

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
GreenLeadersPlatinum level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
San Diego Hotel Offers a Tropical Oasis Welcome to the San Diego Crowne Plaza Hotel located in the heart of Mission Valley. Our affordable luxury hotel is just minutes from the San Diego International Airport (SAN)and near many of Southern California's most popular attractions. Families lodging at our choice San Diego hotel can enjoy convenient access to many of California's best attractions, including the world-renowned San Diego Zoo, Balboa Park, Sea World and the gorgeous Pacific Ocean beaches. Our upscale hotel in San Diego, CA provides business travelers with quick access to many area businesses, such as the San Diego University of Integrative Studies, the University of San Diego, the UCSD Medical Center and the Scripps Mercy Hospital. Guests lodging at our luxurious San Diego accommodations can take advantage of our hotel's premium meeting facilities. With 26,000 square feet of flexible meeting space, endless room style arrangements and catering services available, our San Diego hotel can accommodate meetings and events of all sizes and types. During your stay at our hotel near the San Diego Zoo, you can relax in a tropical paradise. Lounge by the outdoor pool while listening to the soothing sounds of the outdoor waterfall, or enjoy fresh sushi at the Islands Sushi & Pupu Bar. Book your reservation today and see why our Crowne Plaza is among the finest San Diego hotels. ... more   less 

Additional Information about Crowne Plaza Hotel San Diego - Mission Valley

Address: 2270 Hotel Circle North, San Diego, CA 92108 (Formerly "Red Lion Hanalei Hotel")
Location: United States > California > San Diego > Mission Valley / Hotel Circle
Price Range: $117 - $244 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Hotel San Diego - Mission Valley 3.5*
Number of rooms: 417
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Priceline and IHG so you can book your Crowne Plaza Hotel San Diego - Mission Valley reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Crowne Plaza Mission Valley
Crowne Plaza San Diego
Hotel Style:
#4 Green Hotel in San Diego
#27 Spa Hotel in San Diego
#88 Business Hotel in San Diego
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Questions & Answers

Here's what travelers have asked, with answers from Crowne Plaza Hotel San Diego - Mission Valley staff and other travelers.
8 questions
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Oahu, Hawaii
3 months ago
Tampa, Florida
Seattle
over a year ago

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Questions? Get answers from Crowne Plaza Hotel San Diego - Mission Valley staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“If you want microwave/fridge, ask for it.”
 of 5 bubbles 833krisc, 2 weeks ago | Read review
“Elevators are in the center of the open-air center courtyard area - recommend a room close to one for convenience.”
 of 5 bubbles Nate_Spurr, 3 weeks ago | Read review
“try the quiet zone”
 of 5 bubbles jbaber, Nov 15, 2016 | Read review
“pool view hotels are nice”
 of 5 bubbles zazon123, Nov 10, 2016 | Read review
“Ask for a higher floor.”
 of 5 bubbles consolef, Oct 26, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question