We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

Crowne Plaza Hotel San Diego - Mission Valley

Show Prices
#166 of 278 Hotels in San Diego
GreenLeadersPlatinum level
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
Book on
or compare prices from up to 200 sites including:
Professional photos
Crowne Plaza Hotel San Diego - Mission Valley
View Map
{"widget":{"name":"ibex_photo_carousel","divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

897 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Showing 842: English reviews
Reviewed 3 weeks ago via mobile

Hotel is a little dated but wonderful. We stayed using points and wanted for nothing. It is close to the zoo and sea world and easy access to everything else in San Diego. The breakfast buffet leaves a lot to be desired and is pricey but the coffee was fabulous! Definitely recommend if you are looking for something that you...

 Report
Helpful?
Thank Cheri B
Guest S, Front Office Manager at Crowne Plaza Hotel San Diego - Mission Valley, responded to this review

Dear Cheri B, Thank you for your 5 star review of our hotel! We appreciate your kinds words and recommendation to others to stay at our hotel. We hope to see you again soon! Sunny Regards, Daniel M.

Reviewed 4 weeks ago via mobile

My family stayed here for 5 days. As many other reviewers said it's a dated hotel needs refurbishment. The old decoration does not bother me, as long as all the facilities functioning and reasonably clean. However, the rooms we stayed need thorough clean. My kid's white socks turned BLACK after running around in the first room we stayed!! Days later...

 Report
Helpful?
1Thank Jessie Z
Guest S, Front Office Manager at Crowne Plaza Hotel San Diego - Mission Valley, responded to this review

Dear Jessie Z, Thank you for your review of our hotel. We would like to apologize for the room deficiencies you experienced. We value your feedback and rest assured, the overall guest experience is important to us, the hotel has a bright future and improvements will done focusing on some of the issues you mentioned. I am pleased to read...

Reviewed 4 weeks ago via mobile

This is an older Hawaii themed property with a crazy outdoor access layout. Although the room quality was average the customer device was not. After spending 20 minutes walking around looking for the laundry room and ATM the front desk was unable or unwilling to break a twenty so I could get quarters to do laundry. The market was closed...

 Report
Helpful?
Thank Coulomb67
Guest S, Front Office Manager at Crowne Plaza Hotel San Diego - Mission Valley, responded to this review

Dear Coulomb67, I am sorry that you had a challenge in finding a staff member that was able to give you quarters to do your laundry. I appreciate your comments and will be looking into the situation on staff having more change on them. Sunny Regards, Daniel M.

Reviewed December 11, 2016 via mobile

Stayed there for a business trip. The staff was very responsive and helped me well with every request. Addition of airport shuttle will really help. Lots of food given in room service- thanks. Rooms are well kept and serviced.

 Report
Helpful?
Thank Muneer H
Guest S, Front Office Manager at Crowne Plaza Hotel San Diego - Mission Valley, responded to this review

Dear Muneer H, Thank you for taking the time to share your comments. We are happy to read the comments about our staff, they truly care about every guest in making a positive impact by being kind, respectful and genuine to everyone's needs. We hope to see you again soon! Sunny Regards, Daniel M.

Maple Grove, MN, United States
Reviewed December 11, 2016 via mobile

Nestled in Mission Valley, this hotel has it all! Beautiful pool, top sushi bar, great restaurant, beautiful court yards (4). Excellent location from Zoo, Sea world, downtown, old town and in center of many excellent restaurants. This will be where I stay on every trip to San Diego! The staff went out of their way to accommodate me. Rooms were...

 Report
Helpful?
Thank John E
Guest S, Front Office Manager at Crowne Plaza Hotel San Diego - Mission Valley, responded to this review

Dear John E, Thank you for your 5 star review of out hotel! I am pleased to hear we will be your #1 choice to stay when visiting San Diego! Please don't hesitate to contact us in advance if there is anything we can do you make your stay more enjoyable. We look forward to your next visit. Daniel M....

Tucson, Arizona
Reviewed December 6, 2016

Yes, I could bring my dog, but they charged us $75/night extra for just a dog. It didn't say anything about it on their site. when we checked in, they told us. we didn't make a reservation if we knew about it.

 Report
Helpful?
Thank kyoko s
Guest S, Front Office Manager at Crowne Plaza Hotel San Diego - Mission Valley, responded to this review

Dear Kyoko s, Thank you for your review of our hotel. We apologize if there was any misinformation in regards to our pet policy. We have reviewed different booking channels to ensure that proper documentation is listed. I hope you and your pet enjoyed our hotel and the local pet friendly beaches/parks. Sunny Regards, Daniel M.

Columbus, Ohio
Reviewed December 1, 2016

Stayed here for a wedding at nearby USD. My room was comfortable and it was nice to have a fridge and microwave as well as coffee service. The place is a bit dated and could use some freshening up. The hot tub was large and nice. The restaurants were good but pricey. I did not make use of the wifi...

 Report
Helpful?
Thank kgilbert78
Guest S, Front Office Manager at Crowne Plaza Hotel San Diego - Mission Valley, responded to this review

Dear kgilbert78, Thank you for your 4 star review of our hotel! I am pleased to hear you enjoyed your stay with us. We have an exciting future ahead of us as the overall guest experience will be improved. Stay tuned for more information. We hope to see you again! Sunny Regards, Daniel M.

New Egypt, New Jersey
Reviewed November 15, 2016

the place is very dated. Staff is nice. The scenery is nice. However the place needs to be painted and cleaned. some of the people I was with called it Motel 3 1/2 just not impressed with the place. only thing was the staff being very helpful

 Report
Helpful?
1Thank jbaber
Guest S, Front Office Manager at Crowne Plaza Hotel San Diego - Mission Valley, responded to this review

Dear jbaber, Thank you for your review of our hotel. I am sorry the condition of the hotel did not meet your expectations. I We appreciate your kind words about the hotel staff being very helpful. We do have a bright future ahead of us and hope to give us another opportunity in the future. Sunny Regards, Daniel M. Front...

New York City, New York
Reviewed November 10, 2016

The good side - Pool is amazing, quite hotel, well located. The bad side - Service is as bad as you can get. Employees are not smiling, a bit rude and the room cleanliness is bad. Dusty in some spots, Wiring of TV is all over thrown below the work desk. Just don't expect to get any kind of service...

 Report
Helpful?
Thank zazon123
Guest S, Front Office Manager at Crowne Plaza Hotel San Diego - Mission Valley, responded to this review

Dear zazon123, Thank you for your review of our hotel. I am sorry that your experience with the hotel staff was not a pleasant one. I would like to hear more about your stay in greater detail and would appreciate if you contact me directly dmiranda@cp-sandiego.com. Please accept our sincere apology for your hotel experience. I look forward hearing from...

Delray Beach, Florida
Reviewed November 2, 2016 via mobile

Rooms are far from front of hotel. I think it was a motel years ago. Grounds need to be kept better. Bed was fairly comfortable. Again it reminded me of an old motel Not too far from trolley. But not walkable. Would not stay there again.

 Report
Helpful?
2Thank susandelray
Guest S, Front Office Manager at Crowne Plaza Hotel San Diego - Mission Valley, responded to this review

Dear susandelray, Thank you for your review of our hotel! I am sorry that the hotel did not meet your expectations. We value your feedback as we are continuing to improve our overall guest experience with a bright future ahead of us! We hope you give us another opportunity in the near future. Sunny Regards, Daniel M.

Questions? Get answers from hotel staff and past guests. Ask a question

708 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (205)
Viewed
Room/Suite (46)
Viewed
Hotel & Grounds (43)
Viewed
Pool/Beach Area (21)
Viewed
View from Room (17)
Viewed
Bathroom (18)
Viewed
Dining (5)
Viewed
Other (55)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (458)
Viewed
Amenities (9)
Viewed
Double Queen Room (51)
Viewed
Double Queen Room with Pool View (62)
Viewed
King Room (53)
Viewed
Lanai Suite (54)
Viewed
Leisure King Room (37)
Viewed
Pool (24)
Viewed
Dining (23)
Viewed
The Hotel (88)
Viewed
Tower Parlor Suite (57)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (45)
Viewed
Hotel & Grounds (6)
Viewed
Room/Suite (21)
Viewed
Business Center/Function Rooms (5)
Viewed
Dining (2)
Viewed
Pool/Beach Area (2)
Viewed
Other (9)
Check In Check Out
Hotels you might also like...
Travelers also viewed these San Diego hotels
Mission Valley / Hotel Circle
Holiday Inn Express & Suites Hotel Circle - San Diego
Mission Valley / Hotel Circle
Comfort Inn & Suites Zoo / SeaWorld Area
Mission Valley / Hotel Circle
Courtyard San Diego Mission Valley/Hotel Circle
Show Prices
Show Prices
Show Prices
Mission Valley / Hotel Circle
Handlery Hotel San Diego
Handlery Hotel San Diego
#98 of 278 in San Diego
1,135 reviews
Mission Valley / Hotel Circle
DoubleTree by Hilton Hotel San Diego - Hotel Circle
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
GreenLeadersPlatinum level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
San Diego Hotel Offers a Tropical Oasis Welcome to the San Diego Crowne Plaza Hotel located in the heart of Mission Valley. Our affordable luxury hotel is just minutes from the San Diego International Airport (SAN)and near many of Southern California's most popular attractions. Families lodging at our choice San Diego hotel can enjoy convenient access to many of California's best attractions, including the world-renowned San Diego Zoo, Balboa Park, Sea World and the gorgeous Pacific Ocean beaches. Our upscale hotel in San Diego, CA provides business travelers with quick access to many area businesses, such as the San Diego University of Integrative Studies, the University of San Diego, the UCSD Medical Center and the Scripps Mercy Hospital. Guests lodging at our luxurious San Diego accommodations can take advantage of our hotel's premium meeting facilities. With 26,000 square feet of flexible meeting space, endless room style arrangements and catering services available, our San Diego hotel can accommodate meetings and events of all sizes and types. During your stay at our hotel near the San Diego Zoo, you can relax in a tropical paradise. Lounge by the outdoor pool while listening to the soothing sounds of the outdoor waterfall, or enjoy fresh sushi at the Islands Sushi & Pupu Bar. Book your reservation today and see why our Crowne Plaza is among the finest San Diego hotels. ... more   less 

Additional Information about Crowne Plaza Hotel San Diego - Mission Valley

Address: 2270 Hotel Cir N, San Diego, CA 92108-2810 (Formerly "Red Lion Hanalei Hotel")
Location: United States > California > San Diego > Mission Valley / Hotel Circle
Price Range: $117 - $226 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Hotel San Diego - Mission Valley 3.5*
Number of rooms: 417
Reservation Options:
TripAdvisor is proud to partner with Booking.com, IHG, Priceline, Agoda, Travelocity and TripOnline SA so you can book your Crowne Plaza Hotel San Diego - Mission Valley reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Crowne Plaza Mission Valley
Crowne Plaza San Diego
Hotel Style:
#4 Green Hotel in San Diego
#27 Spa Hotel in San Diego
#89 Business Hotel in San Diego
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travelers have asked, with answers from Crowne Plaza Hotel San Diego - Mission Valley staff and other travelers.
8 questions
Ask a question
Oahu, Hawaii
2 months ago
Tampa, Florida
Seattle
over a year ago

See all questions (8)

Questions? Get answers from Crowne Plaza Hotel San Diego - Mission Valley staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“try the quiet zone”
 of 5 bubbles jbaber, Nov 15, 2016 | Read review
“pool view hotels are nice”
 of 5 bubbles zazon123, Nov 10, 2016 | Read review
“Ask for a higher floor.”
 of 5 bubbles consolef, Oct 26, 2016 | Read review
“Higher floors are better”
 of 5 bubbles Kambundo, Oct 23, 2016 | Read review
“not in the back creepy building”
 of 5 bubbles jessiecatello, Oct 18, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
Enter dates for best prices
Check In Check Out
Price Your Stay