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Holiday Inn Express San Diego Airport - Old Town

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1955 San Diego Avenue, San Diego, CA 92110 (Formerly Comfort Inn)
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Holiday Inn Express San Diego Airport - Old Town
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873 Reviews from our TripAdvisor Community

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Showing 830: English reviews
Illinois, USA
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We met our family here for four days of fun in San Diego area. This place is very conveniently located, has a lot of breakfast options including hot cinnamon rolls, rooms with all of the amenities, and we had a lovely quiet location not too far from the pool. Very accommodating staff, and the parking underground is handy

Helpful?
Thank MaryJoUSA
Suzy B, Front Office Manager at Holiday Inn Express San Diego Airport - Old Town, responded to this review

Dear Guest, Thank you so much for taking the time and giving us some feedback during your recent stay here at Holiday Inn Express Old Town. We are very thankful for the positive review and we are very happy to hear that you enjoyed our great location and the great breakfast. Please do come back and visit us again next... More 

Haughton, Louisiana
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I have stayed here the last two summers for a total of four nights. Each time I have been very impressed with the customer service from the moment I called for a shuttle from the airport to the moment they dropped me back off. There is also something for everyone at breakfast and the rooms are clean and comfortable. In... More 

Helpful?
Thank chimpchic2016
Suzy B, Front Office Manager at Holiday Inn Express San Diego Airport - Old Town, responded to this review

Dear Guest, Thank you so much for taking the time and sharing your feedback in regards to your recent stay here with us at Holiday Inn Express Old Town. We are very grateful for the nice review and very happy to hear that you had an excellent overall visit! We value you as our guest. Glad to see familiar faces... More 

Bethlehem, Pennsylvania
1 review
4 of 5 stars Reviewed 6 days ago NEW

The staff at this hotel make the place. Helpful, friendly, hardworking and honest are just a few adjectives for the staff here. Husband left our GPS sitting on an outside table, and one of the male staff members found it and held it at the front desk. When my husband went to inquire if someone turned it in, found out... More 

Helpful?
Thank Lin18020
Suzy B, Front Office Manager at Holiday Inn Express San Diego Airport - Old Town, responded to this review

Dear Guest, Thank you so much for your very nice review about Holiday Inn Express Old Town. We are very pleased to read such a positive review and very glad that you enjoyed our location and helpful staff. We are hear to make all our guest experiences as wonderful as what you experienced. Sincerely, Manager, Holiday Inn Express Old Town... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW via mobile

We stayed there for my son's graduation from boot camp. You couldn't have asked for a nicer or more accomodating staff. From the front staff to the wonderful drivers who entertained us also..thanks Fernando and Steven. 😀 I would recommend this to anyone. Thanks for a great first experience in San Diego Holiday Inn staff!!!!

Helpful?
1 Thank Jenni S
Suzy B, Front Office Manager at Holiday Inn Express San Diego Airport - Old Town, responded to this review

Dear Guest, Thank you so much for the nice comments about Holiday Inn Express Old Town. I am delighted that the staff was able to provide the "Legendary" service that we strive to provide to every guest, every time. Congrats to your New Marine on his great accomplishment. Wishing him the best in his future. Hope to see you soon... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

The staff and shuttle service drivers were fun and friendly. Using their shuttle service was an excellent way to go. Wherever we needed to be, they were on the spot. The breakfast buffet was great. We would go back again if we needed to be in that area. We loved the Old Town of San Diego.

Helpful?
1 Thank Kenenth W
Suzy B, Front Office Manager at Holiday Inn Express San Diego Airport - Old Town, responded to this review

Dear Guest, Thank you for your 5 Star review about Holiday Inn Express Old Town. We appreciate your kind words regarding our grounds, lobby, and our staff. Glad you took advantage of our free shuttling we have to offer to our guest. Thank you again for taking the time to write your positive review. Sincerely, Manager, Holiday Inn Express Old... More 

West Sussex, United Kingdom
Level Contributor
49 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
2 of 5 stars Reviewed 1 week ago

Location is the only good thing, with only a 10 minute drive to the airport on the free shuttle. But nothing else to write up on the postive side. Room was on the highway with consisent noise making sleeping very difficult. In the morning no hot water from the shower or sink, which is just not acceptable from a hotel.... More 

Helpful?
Thank Richardofthesun
Suzy B, Front Office Manager at Holiday Inn Express San Diego Airport - Old Town, responded to this review

Dear Guest, Thank you for your review. On behalf of the hotel management I offer our sincerest apologies for your bad experience. The complete satisfaction of our guests is our first priority. We will be looking into the matter and make sure this will not happen again. We hope to get the chance to host you again so we can... More 

San Antonio, Texas
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago

Fernando shuttle driver was warm, friendly, patient and accommodating. Gentleman on front desk from Iraq gave us solid directions for Old Town parking & recommended Ohungrys for a healthy, light dinner. Both these folks were very apreciated by visitors from Texas. BJ & Harold Henk

Helpful?
Thank BJHenk
Suzy B, Front Office Manager at Holiday Inn Express San Diego Airport - Old Town, responded to this review

Dear Guest, Thank you for taking the time to write your review. We appreciate the nice comments about our staff. We will be sure to share your review with them. Hope to see you soon. Sincerely, Manager, Holiday Inn Express Old Town Suzy B. More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Me and my brother loved our stay here. The city was of course beautiful but the service and stay truly allowed us to enjoy the stay even more. Art and Elia were so kind to us with any questions we had, making us feel comfortable. The driver Alex always was comforting as we went to old town. The location of... More 

Helpful?
1 Thank Anthony w
Suzy B, Front Office Manager at Holiday Inn Express San Diego Airport - Old Town, responded to this review

Dear Guest, Thank you for your positive feed back and the Bright 5 Star review of Holiday Inn Express Old Town. We are so glad that you enjoyed your stay. Glad you took advantage of the free shuttling we have to offer. Our goal is to ensure that we meet our guest expectation during their stay with us and were... More 

Falls Church, Virginia
Level Contributor
99 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
3 of 5 stars Reviewed 1 week ago

This was a convenient hotel very close to the San Diego airport. It was clean and the room was spacious. The hotel staff were incredibly friendly and helpful. This is just a couple miles from old town also. They had a nice outdoor pool although very small and a big snack station where you can purchase a large variety of... More 

Helpful?
1 Thank Cori R
Suzy B, Front Office Manager at Holiday Inn Express San Diego Airport - Old Town, responded to this review

Dear Guest, Thank you for your review about our hotel. Glad our staff took good care of you. We apologize that your recent stay did not meet your expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We actually do have Old Town thats 7 blocks away from... More 

Key West, Florida
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

This is my second year at the hotel, and a longer stay this time. My shuttle drivers made my stay a great experience! Alex, Art and Fernando were the best, and made sightseeing and airport transport so very easy and fun. I went all around San Diego including Balboa Park, Seaport Village, and Old Town. Although there were no restaurants... More 

Helpful?
Thank lorireidkw
Suzy B, Front Office Manager at Holiday Inn Express San Diego Airport - Old Town, responded to this review

Dear Guest, Thank you for taking the time to review your stay with us at Holiday Inn Express Old Town. We are so pleased to hear that your stay was relaxing and that the staff were friendly and accommodating. Allow us to apologize for any inconvenience you may have experienced while you were staying with us. Let us assure you... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Free Breakfast
  • Airport Transportation
  • Self-Serve Laundry
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff

Additional Information about Holiday Inn Express San Diego Airport - Old Town

Address: 1955 San Diego Avenue, San Diego, CA 92110 (Formerly Comfort Inn)
Location: United States > California > San Diego
Price Range: $134 - $492 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Holiday Inn Express San Diego Airport - Old Town 2*
Number of rooms: 123
Reservation Options:
TripAdvisor is proud to partner with IHG, Expedia, Booking.com, Hotels.com, Hotwire, Travelocity, TripOnline SA, Priceline and Odigeo so you can book your Holiday Inn Express San Diego Airport - Old Town reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Express San Diego Airport - Old Town Hotel San Diego
Comfort Inn San Diego
San Diego Comfort Inn
Comfort Inn Old Town
Hotel Style:
#74 Romantic Hotel in San Diego
#94 Business Hotel in San Diego
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