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Best Western Plus Island Palms Hotel & Marina

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2051 Shelter Island Drive, San Diego, CA 92106-3105
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Free cancellation until 03/06/22
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveler (1570)
Room & Suite (650)
Pool & Beach (113)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 05/19/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 05/19/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#38 of 295 hotels in San Diego
Location
Cleanliness
Service
Value
Travelers' Choice
Located on San Diego's Shelter Island, the Island Palms Hotel and Marina is surrounded by the blue waters of San Diego Bay. Nestled among 6 acres of lush, tropical landscaping, this spectacular setting overlooks our private yacht marina and San Diego's largest yacht basin. Features and amenities include 227 beautifully-appointed guest rooms and suites, 2 heated waterfront pools and spas, waterfront restaurant and bar and over 6,300 square feet of water view meeting space.
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Property amenities
Paid public parking on-site
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Bicycle rental
Fishing
Business Center with Internet Access
Parking
Wifi
Hot tub
Pool / beach towels
Outdoor pool
Heated pool
Restaurant
Breakfast available
Kids' meals
Vending machine
Conference facilities
Banquet room
Meeting rooms
Spa
Massage
Baggage storage
Concierge
Newspaper
Non-smoking hotel
Outdoor fireplace
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Private beach
Desk
Fireplace
Housekeeping
Coffee / tea maker
Kitchenette
Flatscreen TV
Hair dryer
Interconnected rooms available
Private balcony
Room service
Safe
Telephone
Iron
Wake-up service / alarm clock
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Value
Marina View
Languages Spoken
English, Spanish
4596Reviews185Q+A100Room tips
Traveler rating
  • 2,758
  • 1,351
  • 322
  • 106
  • 60
Time of year
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Popular mentions
Joan K wrote a review Oct 14
Anza5 contributions
The location on Shelter Island is ideal for a relaxing visit. There are boats in the marina on one side and the main channel for boats entering and leaving San Diego on the other. There is an abundance of wild life to watch, seals, pelicans, etc. You can also watch planes and helicopters from the military base. The hotel itself is very comfortable and clean. The pool area is great and so is the restaurant.
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Review collected in partnership with Best Western
Date of stay: October 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
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Response from General Manager, Guest Services / Front Office at Best Western Plus Island Palms Hotel & Marina
Responded 2 days ago
Joan, thank you for the excellent review of your stay at the Best Western Plus Island Palms Hotel & Marina. It was a pleasure to know our waterfront location close to Ocean Beach and various entertainment options nearby were a part of making your visit memorable. We also appreciate you mentioning how much you loved our well-maintained property and thoughtful amenities, including our on-site restaurant Blue Wave Bar & Grill. It was our pleasure hosting you during your time in the San Diego area. We look forward to your next visit. Bob Levine, General Manager
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cougski wrote a review Aug 2021
Seattle, Washington150 contributions83 helpful votes
Hotel's Favorite
We stayed in the building at the far end of the property, which we found to be clean, quiet, and spacious. The hotel is reasonably priced and has a friendly staff. The property is very large. While we enjoyed being in the far building, it was a long way to the front desk if you need anything. The trade-off is worth it since our room had a nice view and was very quiet. The bathroom could be improved with more towel racks/hooks and more soap and shampoo. The shampoo bottles and bar of soap were tiny, so we needed extras throughout our stay.
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Date of stay: August 2021
Cleanliness
Service
Sleep Quality
Room Tip: Stay in the far building if you need peace and quiet.
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2 Helpful votes
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Response from General Manager, Guest Services / Front Office at Best Western Plus Island Palms Hotel & Marina
Responded Aug 15, 2021
Thank you for being our guest and for taking time to review your experience at the Best Western Plus Island Palms Hotel & Marina. It's so nice to know you found your suite comfortable and you were pleased with the exceptional service from our staff. We work hard to provide high levels of service, so we will share your compliments with the team to let them know their efforts are appreciated. Thank you for choosing our hotel, and we look forward to welcoming you back soon. Bob Levine, General Manager
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Max wrote a review Oct 12
Los Angeles, California338 contributions66 helpful votes
Great location on Shutter Island. Views of the city, marina and ocean. This is our second time staying here and we will return. Large resort style hotel. Free bikes to borrow for the day. Two pools/hot tubs. Clean modernish rooms. Quiet surroundings. Close to great views, things to do and places to eat.
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Review collected in partnership with Best Western
Date of stay: October 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
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Response from General Manager, Guest Services / Front Office at Best Western Plus Island Palms Hotel & Marina
Responded 4 days ago
It is great to hear your travels brought you back to see us again! We are thrilled you enjoyed your stay at Best Western Plus Island Palms Hotel & Marina. It is delightful to know we exceeded all of your expectations and that you continue to appreciate our stylish accommodations and thoughtful amenities, along with our waterfront location close to Ocean Beach and various restaurant options. It was our pleasure hosting you again, and we love knowing that we will be your hotel of choice every time you are in the San Diego area. Bob Levine, General Manager
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Explorer10057 wrote a review Oct 12
4 contributions
This resort was breath taking. The view was incredible! The room had wood blinds, and had a balcony overlooking the harbor. We loved watching the ships pass by. The pools overlooked the marina and our building's pool had a fireplace. The restaurant, The Blue Wave was exceptional! Our waitress Justine Ketell was the best waitress ever, and made sure everything was perfect! The food was great! We just loved this hotel, and when in San Diego will stay here!
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Review collected in partnership with Best Western
Date of stay: October 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
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Response from General Manager, Guest Services / Front Office at Best Western Plus Island Palms Hotel & Marina
Responded 3 days ago
It was a pleasure to read your fantastic review of the Best Western Plus Island Palms Hotel & Marina. We were delighted to know you had a perfect stay with us and that you liked our accommodations with magnificent views as well as the amenities we offer. We especially enjoyed your description of watching the ships and your experience at our on-site restaurant, Blue Wave Bar & Grill. It is nice to hear this type of recognition about Justine, and we will be sure to share this lovely feedback with her. It was a pleasure accommodating you, and we will look forward to your next visit. Bob Levine, General Manager
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tpriley wrote a review Oct 11
Treasure Island, Florida5 contributions
The hotel has seen better days. Our room was old and falling apart. The shower door would not close, the dresser drawers would not stay closed (the dresser leaned forward). The ac system struggled to properly cool the room and the granite countertop was cracked in half. Would not stay there again.
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Review collected in partnership with Best Western
Date of stay: October 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
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Response from General Manager, Guest Services / Front Office at Best Western Plus Island Palms Hotel & Marina
Responded 3 days ago
Tom, thank you for the detailed evaluation. We apologize for anything other than a completely satisfying stay, and we appreciate the feedback. We regret the frustrations you experienced, and we are very grateful for your patience. Your honest comments will be shared with our team, and we will use them for future improvements. We hope you will give us another opportunity on your next visit to San Diego. Bob Levine, General Manager
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PRICE RANGE
$122 - $238 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western plus island palms hotel and marina, best western san diego, san diego best western
FORMERLY KNOWN AS
BEST WESTERN PLUS Island Palms Hotel & Marina
LOCATION
United StatesCaliforniaSan Diego
NUMBER OF ROOMS
227
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Frequently Asked Questions about Best Western Plus Island Palms Hotel & Marina
Which popular attractions are close to Best Western Plus Island Palms Hotel & Marina?
Nearby attractions include Harbor and Shelter Islands (0.6 miles), Humphrey's Lounge (0.3 miles), and Humphreys Concerts by the Bay (0.3 miles).
What are some of the property amenities at Best Western Plus Island Palms Hotel & Marina?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Best Western Plus Island Palms Hotel & Marina?
Top room amenities include a kitchenette, a flat screen TV, and a desk.
What food & drink options are available at Best Western Plus Island Palms Hotel & Marina?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Best Western Plus Island Palms Hotel & Marina?
Yes, paid public parking on-site is available to guests.
What are some restaurants close to Best Western Plus Island Palms Hotel & Marina?
Conveniently located restaurants include Mitch's Seafood, Supannee House of Thai, and Pomodoro Ristorante Italiano.
Are there opportunities to exercise at Best Western Plus Island Palms Hotel & Marina?
Yes, guests have access to a pool and a fitness center during their stay.
Are any cleaning services offered at Best Western Plus Island Palms Hotel & Marina?
Yes, dry cleaning and laundry service are offered to guests.
Does Best Western Plus Island Palms Hotel & Marina offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Best Western Plus Island Palms Hotel & Marina?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Best Western Plus Island Palms Hotel & Marina?
Many travelers enjoy visiting Mormon Battalion Historic Site (3.4 miles), Whaley House Museum (3.3 miles), and Gaslamp Museum at the Davis-Horton House (3.9 miles).