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BEST WESTERN PLUS Island Palms Hotel & Marina

#16 of 279 Hotels in San Diego
Certificate of Excellence
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2051 Shelter Island Drive, San Diego, CA 92106
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1 room 1 adult
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BEST WESTERN PLUS Island Palms Hotel & Marina
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2,759 Reviews from our TripAdvisor Community

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Orange, California
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Stayed one night at the Island Palms Resort on Shelter Island to meet up with relatives passing through. We had a King bed suite that included a living area with couch, easy chair, coffee table, desk, small refrigerator, microwave and coffee pot. Bed was VERY comfy, lots of pillows for propping up on to read. We had a balcony overlooking... More 

Helpful?
2 Thank BCYCgirl1
North Chicago, Illinois
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

1st night we checked in late at night and they gave us a smallest room in their property. We took it because we all tired and just want a shower and go to bed. In the next morning, we went to the front desk to complaint how small the room was for 3 people, and they ungraded us to a... More 

Helpful?
2 Thank Mommyphant
Wenatchee, United States
1 review
3 of 5 stars Reviewed 1 week ago

Nice location, if you have a car. Construction was being done so it was noisy. Main pool and hot tub closed. Fitness center? Don't even bother. Dirty, old, malfunctioning equipment, very small space. Worst fitness center I have ever seen. Restaurant was nice. Good food. Justine was the best waitress I have ever had! Had to walk about 1/4 mile... More 

Review collected in partnership with Best Western

Helpful?
Thank Paul P
David C, Director of Guest Services at BEST WESTERN PLUS Island Palms Hotel & Marina, responded to this review

Thank you for your review and I sincerely apologize for the less than ideal experience. We are currently in the planning stages of relocating and renovating our fitness center in order to provide our guests with a more enjoyable workout experience. I apologize this project was not completed prior to your arrival. We have partnered with local cab companies in... More 

United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I stayed at the Best Western Plus while attending a conference in San Diego. I chose this hotel because in general I have had great experience with the brand. The hotel met and exceeded my expectation. The room was very cozy and nice (and the bed was huge). The front desk was extremely helpful and the welcome beverage and complimentary... More 

Review collected in partnership with Best Western

Helpful?
1 Thank Elizabeth H
Calgary, Alberta
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

This beautiful hotel is perfect for a vacation. Front desk staff very knowledgeable about the area and offer assistance and great advice on travelling and getting around the San Diego area. Quiet location.

Review collected in partnership with Best Western

Helpful?
1 Thank Pamela Z
Denver, Colorado
Level Contributor
32 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 1 week ago

We recently stayed at the hotel for a long weekend. The staff were very nice, as was the room. We stayed in one of the suites with a harbor view. Great view and plenty of room! I was a bit disappointed that the main pool area was closed for renovation when we arrived - this would have been good to... More 

Helpful?
1 Thank Corey S
calgary
Level Contributor
446 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 117 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Access to the other city activities and services were ideal. Location was perfect. Great waterway walking areas for viewing one of the most comprehensive sail and motor boat harbors in the San Diego area. The Island Palms has had renovations--and the extent of the facility is incredible. Reception and staff were very friendly and informative. Nice bar and restaurant are... More 

Helpful?
1 Thank alan a
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I love the Best Western Island Palms. We were married there in 2001 and we continue to stay there because of the location and charm. The older section is our favorite. Currently the hotel is undergoing significant maintenance but that did not affect our stay much. Our suite was outfitted well and is a perfect fit for our family of... More 

Review collected in partnership with Best Western

Helpful?
1 Thank franko297
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