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BEST WESTERN PLUS Island Palms Hotel & Marina

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#20 of 281 Hotels in San Diego
Certificate of Excellence
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BEST WESTERN PLUS Island Palms Hotel & Marina
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3,072 Reviews from our TripAdvisor Community

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Showing 2,804: English reviews
Oakville, Canada
Level Contributor
59 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

This is a really great place to stay while visiting San Diego. It is located across the bay from the city and is right on the water! There is a lovely walkway in front of the hotel, a pier and many restaurants within walking distance. Our room had a balcony that overlooked the ocean and was more than adequate and... More 

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Helpful?
1 Thank Coastallife
Provo, Utah
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

Our family was there from June 19-22. We had 8 rooms (32 people), as it was a family reunion. The Hotel Staff was very accommodating the whole time, from the initial reservations and planning stages, to the actual stay itself. It is located on Shelter Island, which is a really fun place, right on the Bay. The island has a... More 

Helpful?
4 Thank Keyyan A
Level Contributor
168 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We stayed here as a family of 4 for 4 nights. I spent a long time researching what area of San Diego would be best to stay and I think we made a great choice and I would stay here again. The area is very pretty and is well located for other areas with no traffic. You could walk to... More 

Helpful?
Thank MTMHampshire
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

We spent four nights at Best Western Plus Palms earlier this month, and it was outstanding. A lovely hotel, with a really relaxed and friendly feel to it. The rooms are lovely, check out the Acadia Del Ray rooms if you can. Location on Shelter Island is amazing, overlooking a marina and within walking distance of some great restaurants. Our... More 

Helpful?
3 Thank Richard A
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

I have stayed at this hotel two times previous and was pleased. However, this time, I was not too happy. I had the worst room assignment facing a set of stairs. In addition, the TV did not work properly so that added to my frustration. I may return but will try some of the other properties before I do so.

Helpful?
Thank Izett B
David C, Director of Guest Services at BEST WESTERN PLUS Island Palms Hotel & Marina, responded to this review

Thank you for the review. I sincerely apologize that you did not have as enjoyable a stay as your last visit with us. While most of our standard rooms do not feature a view we do have a number of view rooms available including Junior Suites and Suites that feature views of either the San Diego Harbor or The Marina.... More 

Scottsdale
Level Contributor
58 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

When you arrive here it's hard to tell this is a Best Western. This location is wonderful with the pier in front of the hotel and the marina in the back of the hotel. The food here was not great. I tried many items on the menu. The salmon Caesar salad was flavor less, the kobe burger was pretty good... More 

Helpful?
1 Thank Jessie R
David C, Director of Guest Services at BEST WESTERN PLUS Island Palms Hotel & Marina, responded to this review

Thank you for taking the time to review our property. I am glad that you found our Shelter Island location to be so great! I apologize that the food in The Blue Wave was not to your satisfaction. I have shared your comments with our Executive Chef and Restaurant Manager and we will be working to improve the quality and... More 

Burbank, California
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

Was here this past week after a whole-day visit to Sea World and loved it! Rooms are modern and spacious (no living room but we did 't need one). Loved that there is view of the marina on either side when you're out and about in the hotel grounds. 2 pools and both children friendly. Restaurant on site with excellent... More 

Helpful?
3 Thank TheFigis
Phoenix
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

The staff and property were nice. No real complaints but they can make improvements. Location is convenient to local attractions, but provides a quiet park like atmosphere. The walk along the marina and bay front is very peaceful. A/C works well, but is noisy. Water view rooms offer a view out the window, but the view is blocked on the... More 

Review collected in partnership with Best Western

Helpful?
1 Thank lukichaz
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

We stopped her for several nights whilst travelling California's coastline. The hotel was lovely and staff very welcoming and happy to help. There is parking directly opposite the hotel which is free and the area felt very safe so we had no concerns about leaving it here overnight. Our room was on the upper level, situated in one of the... More 

Helpful?
2 Thank Kevin H
Escondido, California
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

If you are looking for a hotel located away from the traffic and city noise but with easy access to San Diego's tourist spots, then I would recommend the Island Palms Hotel. This hotel is located on Shelter Island which has been referred to as "San Diego's Hawaiian Isle". Many of the hotels and restaurants reflect a Polynesian motif as... More 

Helpful?
2 Thank Nora1953
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Restaurant
  • Spa
  • Fitness Center with Gym / Workout Room
  • Room Service
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Bar/Lounge
  • Hot Tub
  • Restaurant
  • Spa
  • Fitness Center with Gym / Workout Room
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Dry Cleaning
  • Conference Facilities
  • Room Service
  • Business Center with Internet Access
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
Located on San Diego's Shelter Island, the Island Palms Hotel and Marina is surrounded by the blue waters of San Diego Bay. Nestled among 6 acres of lush, tropical landscaping, this spectacular setting overlooks our private yacht marina and San Diego's largest yacht basin. Features and amenities include 227 beautifully-appointed guest rooms and suites, 2 heated waterfront pools and spas, waterfront restaurant and bar and over 6,300 square feet of water view meeting space. ... more   less 

Additional Information about BEST WESTERN PLUS Island Palms Hotel & Marina

Address: 2051 Shelter Island Drive, San Diego, CA 92106-3105
Location: United States > California > San Diego
Price Range: $154 - $299 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN PLUS Island Palms Hotel & Marina 3*
Number of rooms: 227
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Also Known As:
Best Western Plus Island Palms Hotel And Marina
Best Western San Diego
San Diego Best Western
Hotel Style:
#17 Family Hotel in San Diego
#18 Romantic Hotel in San Diego
#39 Business Hotel in San Diego
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