We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Best Western Plus Hacienda Hotel Old Town

Is this your business?
Save
Traveler (542)
Room & Suite (205)
Dining (50)
You may also like:
See all
Nearby Hotels
Overview
  • Excellent45%
  • Very good34%
  • Average12%
  • Poor6%
  • Terrible3%
Travelers talk about
“tequila factory”(139 reviews)
“whaley house”(25 reviews)
“plaza level”(23 reviews)
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Free Airport Transportation
3 Star Hotel
All hotel details
Additional information
Offers from Best Western Plus Hacienda Hotel Old Town
Special Offer: BWR Bonus Offer
Hotel deals
Offers from Best Western Plus Hacienda Hotel Old Town
Special Offer: BWR Bonus Offer
Hotel deals
You may also like:
See all
Nearby Hotels
{"scriptFlags":null,"containerAttributes":null,"containerClass":null,"widget":{"moduleList":["handlers"],"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}}}
Rooms
Jun 3Jun 4
|
1 room, 2 adults, 0 children
Standard Room
Getting you more information on this room More
Free Cancellation
Book now, pay at stay!
Select
Show Available Rooms
Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 12 partner sites to see rooms from $149.
We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all San Diego hotels with availability
{"BOOKING_FEATURES": ["IB_IRG_RATE_VERIFICATION","IB_STREAMLINED_SELECTED_ROOM","IB_POST_BOOKING_LOGIN_US","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","VISA_SPONSORSHIP_WEB","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","MOB_BOOKING_EMAIL_AGREE_HIDE","CHILDREN_SEARCH","IB_EXPRESS_BOOK","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","STORED_CARDS","IB_PRICE_WINS_COPY","IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_EXIT_INTERRUPTER","IB_SHOW_AMENITIES_AS_ICONS","META_AIR","IB_REVIEW_BOOKING_BUTTON","IB_INLINE_ROOM_GRID","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKING_FORM_FAVICON","IB_KIPLINGER_AWARD","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "b3b0bd8841e34ba08074c5cb9446b97b", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":79913,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[32472513],"additionalContentIds":[],"pollCount":0,"checkin":{"day":3,"month":6,"year":2018},"checkout":{"day":4,"month":6,"year":2018},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":149,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"b3b0bd8841e34ba08074c5cb9446b97b","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":318,"lowestMetaPrice":149,"additionalPartner":false,"highestMetaPriceDisplay":318,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":null,"highestMetaPrice":318,"lowestMetaPrice":149,"highestMetaPriceDisplay":318,"hotelName":"Best Western Plus Hacienda Hotel Old Town","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6ImIzYjBiZDg4NDFlMzRiYTA4MDc0YzVjYjk0NDZiOTdiIiwiQUlLIjoiNTdjM2UwMzc1MmQ2NGE3YWI5ODRmNDgzNjEzYTZhNTEifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isPriceDrawerEnabled":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": 1, "checkIn": "06/03/2018", "checkOut": "06/04/2018", "lowestPrice": "$149", "hasDates": true, "hacComplete": true, "contentIdMappings": {"32472513":"BookingCom"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": false, "divClasses": "ppr_rup ppr_priv_resp_hr_room_grid", "singlePartnerRoomGridWidget": {"scriptFlags":null,"containerAttributes":null,"containerClass":null,"widget":{"moduleList":["handlers","tracking"],"name":"ibex_room_grid_responsive","template":"ibex_room_grid_responsive__widget","divClasses":"prw_rup prw_ibex_room_grid_responsive","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_responsive__sub_header"}}}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"scriptFlags":null,"containerAttributes":null,"containerClass":null,"widget":{"moduleList":["handler"],"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{}}}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"scriptFlags":null,"containerAttributes":null,"containerClass":null,"widget":{"moduleList":[],"name":"ibex_room_grid_row_responsive","template":"ibex_room_grid_row_responsive__widget","divClasses":"prw_rup prw_ibex_room_grid_row_responsive","js":{},"dust":{"amenities":"ibex_room_grid_row_responsive__amenities","occupancy":"ibex_room_grid_row_responsive__occupancy","condition_col":"ibex_room_grid_row_responsive__condition_col","price_text":"ibex_room_grid_row_responsive__price_text","reservation_col":"ibex_room_grid_row_responsive__reservation_col"}}}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
Reviews (2,165)
There are newer reviews for Best Western Plus Hacienda Hotel Old Town
See the most recent reviews
Filter reviews
2,049 results
Traveler rating
892
697
264
125
71
Traveler type
Time of year
LanguageEnglish
More languages
892
697
264
125
71
Show reviews that mention
All reviewstequila factorywhaley houseplaza levelspanish stylemexican fooddifferent buildingswithin walking distanceon site restaurantbeautiful hotelrestaurants and shopsparking garagesitting areatrolley stationfree breakfastrooms are largebit datedper night
FilterEnglish
Updating list...
461 - 465 of 2,049 reviews
Reviewed January 28, 2017 via mobile

Check in people took forever. Seemed to have a hard time understanding to use one credit card for two room under two different names. Had a harder time trying to tell me where I could and couldn't park, to be near our room. Maybe it...More

Thank james g
Response from Ryanaguinaldo, Director of Sales at Best Western Plus Hacienda Hotel Old TownResponded February 3, 2017

Thank you for your candor. And Yes, we are investing in our Wi-Fi system so that shouldn’t be an issue in any part of the property again. Although you recent stay was a little mediocre, I’m glad that cleanliness was a highlight. We always look...More

Reviewed January 26, 2017

This location was great for us, easy walking around Old Town.We enjoyed our trip and would stay here again. We were in San Diego to visit our son who is in the Marines. He works at Miramar and so this location was very central for...More

Review collected in partnership with Best Western
Thank Charles S
Response from Ryanaguinaldo, Director of Sales at Best Western Plus Hacienda Hotel Old TownResponded January 30, 2017

When we designed the hotel, we wanted to imbibe the charm of Old Town. We planted flowering plants and trees all around the hillside which provide a lovely ambiance for our outdoor courtyards. Guests frequently comment that when they arrive, they feel as if they...More

Reviewed January 26, 2017

This is the second time we have stayed here. The hotel is are great, and the location is excellent. Easy to get to. Close to some great restaurants, great activities and a live theater. Also close to greater San Diego and the airport. I would...More

Review collected in partnership with Best Western
Thank pcbardel
Response from Ryanaguinaldo, Director of Sales at Best Western Plus Hacienda Hotel Old TownResponded January 30, 2017

Thank you for being a loyal guest of the Best Western PLUS Hacienda Hotel Old Town. We love hearing when our location work’s out so well for a guest. Like you mentioned, we’re within walking distance to restaurants and activities like museums, parks and historical...More

Reviewed January 25, 2017

This is the best place to stay in Old Town. No reason to stay anywhere else. The location is perfect the staff are friendly and nice. The restaurant is awesome. This is our first choice when staying in Old Town San DIego. I highly recommend...More

Review collected in partnership with Best Western
Thank rolande833
Response from Ryanaguinaldo, Director of Sales at Best Western Plus Hacienda Hotel Old TownResponded January 30, 2017

Wow! Thank you for taking the time to write such a positive review about our hotel and staff. We do work hard to deliver a welcoming, exceptional hospitality experience to each of our valued guests and it’s such an honor to know when we are...More

Reviewed January 23, 2017

We just spend 6 days in Old Towne/San Diego at the Best Western Hacienda Hotel. We would highly recommend to any friends and family to stay at!! Great location to many places in San Diego. If you like the Mexican feel--this is the place to...More

Review collected in partnership with Best Western
Thank LindaF627
Response from Ryanaguinaldo, Director of Sales at Best Western Plus Hacienda Hotel Old TownResponded January 25, 2017

Thank you so much! We highly value guest’s impressions and that’s why I take the time to interact with those that leave a comment. We’re happy to hear you wholeheartedly endorse our hotel as a great choice for San Diego accommodations. Our location truly is...More

View more reviews
Most Booked Properties in San Diego
See allSee all
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar/Lounge
Room Service
Hotel Amenities
Business Center with Internet Access
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Multilingual Staff
Conference Facilities
Room Service
Concierge
Banquet Room
Self-Serve Laundry
Room amenities
Microwave
Things to do
Pool
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Outdoor pool
Details
Price range
$160 - $346 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#72 Romantic Hotel in San Diego
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
$160 - $346 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#72 Romantic Hotel in San Diego
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveler (542)
Room & Suite (205)
Dining (50)
Pool & Beach (35)
Amenities (5)
Family and Play Areas (3)
Business Center & Event Rooms (1)
Questions & Answers
Ask a question
cdcampione
April 12, 2018|
AnswerShow all 2 answers
Response from Ryanaguinaldo | Property representative |
Yes there are, thanks for asking! Feel free to call the front desk directly for the best reservations service and rates. Think of us as your personal Old Town concierge! We look forward to welcoming you!
0
Votes
Room Tips
"Ask for a room with a view."
Read review
"Over the garage."
Read review
"Try to avoid the adjoining rooms unless it's your family members beside you"
Read review
"When booking, select city view rooms"
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing